Remote Console is a product from SunGard Availability Services that is dedicated to solving two problems that commonly frustrate Technology Recovery: - Scarcity of high quality, local data centre space - High cost of sundry expenses associated with a testing programme. Remote Console solves these problems by providing remote access to high quality data centre facilities, anytime and from anywhere and changes your recovery model to one that is more sustainable in both financial and environmental terms.

1. AVAILABILITY sERVICEs Sustainable recovery:
REmOTE COnsOLE anytime, anywhere
Remote Console is a product Overcoming the business pains of
disaster recovery
from SunGard Availability
As a result of mergers, acquisitions and the
Services that is dedicated
way your business operates, your business
to solving two problems and recovery team could either be located
in one office or geographically dispersed
that commonly frustrate
around the UK. Directing and administrating
Technology Recovery: a recovery in this situation requires access to
technology systems delivered in a way that
Scarcity of high quality, local data
suits your recovery operation.
centre space
High cost of sundry expenses some firms prefer to recover from a single
associated with a testing programme. office site, others have a working culture
where remote or mobile working is second
Remote Console solves these problems by nature. Others may prefer to administer
providing remote access to high quality data recovery at a recovery centre or even a
centre facilities, anytime and from anywhere combination of all three methods. But
and changes your recovery model to one herein lie the barriers to effective recovery
that is more sustainable in both financial as not all recovery service providers can
and environmental terms. accommodate this range of recovery styles
and the more mobile your team is; the higher
Benefits at a glance your travelling and subsistence costs – both
of which can be suddenly cut during quarterly
Provides access to Technology Recovery
spend reviews.
no matter where you are
Technology Recovery to suit the way Remote Console from sunGard enables
you choose to work you to easily administer your recovery from
any location(s) and in doing so, means you
Reduces recovery costs can choose to convert your travel spend
Ring-fences your recovery test budget to Capital Expenditure thereby sustaining
Reduces CO2 emissions your test programme and protecting it from
quarterly spending cuts.
Improves work/life balance
Removes barriers to effective
recovery administration.

2. REmOTE COnsOLE
Sustainable recovery: anytime, anywhere
Overcoming the business pains of
disaster recovery continued CARBon DIoxIDE EmISSIonS on RETURn fLI
Recovering back to the UK is cost –
Outsourcing IT development tasks to Asia
to realise the value of lower service costs
has been a popular delivery model for
many firms, either directly or indirectly
through IT outsourcing. But, as many
organisations have discovered, while the
initial cost savings may be attractive,
testing and recovering applications back
to the UK can prove to be expensive in A
both financial and environmental terms.
A typical five person, three day test,
executed twice a year is not just financially 2.3
expensive. In today’s world of corporate To
nn
es
responsibility, emitting several tonnes of
CO2 as a result of flying recovery staff
around the world may well be viewed as
unacceptable behaviour and could tarnish
your corporate reputation. B
Applying Remote Console to the off-
shoring recovery model realises even
larger sources of value as indicated herein.
How Remote Console works
Eliminates unnecessary costs –
Remote Console from sunGard solves
the two main problems by changing
the existing recovery model. Instead
of having to be either on-site at the
data centre or at a satellite office you
can now recover from anywhere in the
world, so long as you have access to a
secure broadband connection.
The highly competitive price of Remote 2.3 Tonnes
Console means that even UK firms that do
not use off-shoring can benefit from the
service. They can gain access to sunGard’s UK
data centre space and the savings that INDIA
arise from reduced travel and overtime
costs, especially where 24-hour shift
patterns and overnight stays are
required for testing.
A B

3. Improves your Recovery Time objective
GhTS fRom ASIA To LonDon PER PERSon (RTo) – By eliminating the travel time
element from your recovery plans you
can significantly improve your recovery
Sources of value from recovery time objective.
test expenses
(2 x 3 day, 5 person tests per annum) When combined with SunGard’s
Enhanced Recovery service, which
Asia to UK Recovery Test
features pre-configured servers on
Expense model
standby mode ready to receive your
sundry Expenses
data, you can dramatically improve your
Return flights £15,0001 RTo still further, saving at least one
Hotels £3,000 business day per test without the cost
subsistence £1,000 of a fully-managed service.
social impact Time away from A secure, simple solution – All your
family – six days per person recovery processes can be performed
in the usual way by using a simple and
Total financial cost £19,000
intuitive web browser, which is protected
Environmental cost 23 – 31 Tonnes by physical, password and encrypted
of CO22 (emitted
3.
security measures. The only manual
1
To
during flights) input needed at the data centre itself
nn
es
is management of the recovery tapes,
which can normally be handled by a junior
C member of your staff. Alternatively, you
can subscribe to sunGard’s Tape Operator
service to help.
Access to unrivalled facilities –
The power of Remote Console means that
if you can’t find a suitable data centre near
you, it can enable you to access sunGard’s
fully resilient data centre environment no
matter where you are.
Ring-fences your test budget –
By changing your recovery model, you can
protect your testing budget by converting
discretionary travel and associated costs,
which can be cut at any time, to a single
annual expense. This is easier to justify,
manage and sustain throughout the life of
3.1 Tonnes your recovery test programme.
MALAYSIA
MALAYSIA
C

4. REmOTE COnsOLE
Sustainable recovery: anytime, anywhere
How Remote Console works
continued
Better work/life balance for IT staff –
As the amount of time they are away
from their homes and families is reduced,
sometimes by as much as one week.
Better use of finite resources –
Organisations are able to convert funds
that would otherwise be spent on
repeated testing expenses that add no
value to the business into a long-term
investment in their IT infrastructure.
Protects the testing budget – Against
cash calls and budget squeezes.
Benefit summary
Reduced cost
Improved recovery times
Lower carbon emissions
Better work/life balance for IT staff
Provides access to data centre recovery,
no matter where you are
Protects the testing budget.
Sources:
1
BA.com, Air India and Malaysian Air
2
BA.com, NAEI
United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West,
Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk
© 2010 SunGard Availability Services
SunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the
US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
V1:08/10