Info • Managing the MIS domestic & export operations of FZ Series.
• Analyzing warranty trends & worst - 10 claimed parts to assist the senior management in taking decisions accordingly.
• Analysis of warranty claims in coordination with warranty section.
• Analysis of warranty data & taking up with QA for worst problem resolution for scooter model.
• Observing the quality of newly launched products as well as running models as per the customer feedback.
• Facilitating audits by maintaining ISO documents for the related work.
• Providing resolutions to client queries in a time bound manner, thus enhancing client satisfaction.
• Participating in dealer surveys & dealer training...