1. SUMBULA SAFAVI
7807 Tuscany Woods Drive, Tampa, FL 33647
Cell (813) 480 3511 / Home (813) 406 4034
safavi.sumbula@gmail.com
Profile
Experienced software professionalwith over16 years in the telecommunications and utilities industries focusedon allstagesofthe
software applicationdevelopment lifecycle and over3years experience with data warehouse development.
ProfessionalSummary
● Project management experience in Agile environments as wellas application teammanagement experience encompassingproject
sizing, planning,scheduling,conductingmeetings with various stakeholders,tracking progress ofprojects andcreatingsolutions
and direction forroadblocksorissues encountered across teams.
● Solid experience in full application development lifecycle including technicalanalysis,design,software development,issue
resolution,useracceptance testing anddeploymentin a seniorlevelcapacity.
● Manageda billing development teamand led the software architecturalchanges at Accenture fornumerous client engagements
focusing on modernization ofcomplete billing systems.
● Strong background working with various businessandIT stakeholders to delivertechnicaldesigns and provide direction for
application development in Agile environments incorporatingDev Ops methodologies.
● Lead product developer ofa startup companyformechanicalengineeringeducationalapplications.
● Solid communication skills and effective personalinteractions combinedwith technicalexpertise.
● Driven by quality and detailalong with commitment to meeting deadlines.
Education
Bachelorof Science
Cornell University,Ithaca,NY
WorkExperience
1998-Present Verizon,Tampa, FL
2013-Present
Member of Technical Staff IV Consultant – Data Management
Enterprise Data Warehouse
● Designed anddirectedthe development ofcomplexEnterprise Data Warehouse changes in an Agile environmentwith
Dev Ops methodologies that enabledbusiness teams to report andanalyze dataforvarious revenue generating projects
including onesthat createdup to $6M in increased revenue.
● Created designs forthe implementation ofdatabase changes that enabledthe business teamto trackcost savings and
develop cost savingstrategieson variousinitiatives including projects that created up to $1.2M in savings.
● Analyzed and researched businessrequirements andcomplexissues to determine correspondingtechnicalchanges to the
Enterprise Data Warehouse encompassingcreationormodification oftables as wellas changes to data feeds.
 Managedprojects which included conductingandmonitoring meetings with various stakeholders to resolveand direct
issue resolution,project sizing,project tracking, useracceptance testing as wellas planning and scheduling deployments
of systemchanges.
2010-2012
Member of Technical Staff IV Consultant – Systems Engineer
Ordering Application for Multiple Platforms
● Designed application changeson front end andbackend for various Verizon ordering applications that resulted in
revenue increases on numerousprojects rangingfrom$2M to $28M annually.
● Analyzed and definedrequirementsprovided by business sideto translate into detailed technicalrequirements and
designs forthe applicationdevelopment teams anddatabase teams which provided cost savings on various projects
ranging from$500,000 to $1.5M annually.
● Conductedand monitored meetingswith developers,business clients andotherinterfacing applicationarchitects to
resolve and direct architecturalchanges andissues.
● Designed andanalyzed frontend GUI changes to incorporate businessrequirements in conjunction with technical
feasibilities.

2. ● Led the development,planning,scheduling,sizing,testing anddeploymentactivities on numerous mediumto complex
projects to ensure businessexpectationswere met.
● As seniormemberof team, trained and mentored juniormembers ofteamon technicaland business knowledge.
2006-2009
Systems Engineer IV – Technical Analysis and Design
VerizonMobile Ordering Application for Field Agents
● Led the technicaldesign effort forthe Verizon mobile ordering application frominitial conception to implementation.
● Collaborated closely with the businessteamto translate very highlevelrequirements intodetailed technicalrequirements
and designs forthe front end GUI’s,application code,database and interfacing applications andtesting.
● Developed budgeting spreadsheetsforthe costand resource planningofenhancements to the systemas well as cost
estimates forindividualprojects.
● Managedthe commitment ofrequirements and progress ofprojects to ensure thatbusiness expectations were met and
delivered in balance with timelines.
2002-2005
Systems Architect– Technical Analysis andDesign
VerizonOrdering Application
● Managedand defined requirementsfrombusiness side to developdetailed designs.
● Developed budgeting spreadsheetsforthe costand resource planningofenhancements to the systemas well as cost
estimates forindividualprojects.
● Tracked the progressofprogrammers from developmentto implementation.
● Inspected developmentcodeand unit test results forquality and adherence to design.
1998-2001
Systems Engineer - Developer
VerizonOrdering Application
● Developed and maintained code forVerizon’s NOCV Order application.
● Provided technicalsupport to end users forsystemerrors and inconsistencies.
● Developed coding andtestingresultsto ensure adherence to initialrequirements.
1994-1998 Accenture,Tampa, FL
1996-1998
Senior Consultant/ Team Lead and Architect
● Led billing teamof 15 employees during the development, implementation and maintenance ofa newapplication which
replaced the legacy billing systemwith a more robust billing system.In this capacity was responsible forproviding
functionaland technicalexpertise as well as guidance to teammembers during development,tracking cross impactsof
applicationsfromend to end,tracking progress ofteamand conducting evaluations and reviews ofteammembers.
● Responsible forall project management activities includingplanning,scheduling,budgeting,resolvingissues and
establishing quality controls on deliverables.
● Completed the requirements analysis anddesignforthe adaptationofa client / servercustomerbilling systemfortwo
utility companies.
● Interacted with end usersto define customerrequirements andenhancements.
1994-1996
Consultant / Developer
● Developed and maintained the billing and field services applications ofa client utility company.
● Interacted with end usersto identify systems errors -researched andanalyzed theseerrors forresolution.
Skills
Languages – COBOL, C, JCL, SQL, Visual Basic
DB Applications – DB2,Oracle, Teradata
Tools – Endevor,Xpediter,Tracemaster,InSync,Platinum,File Aid for DB2, Animator,MSOffice Tools, VISIO, Teradata
SQL Assistant,AtlassianJira,Clarity
Training – Advanced Agile Methodologies,Teradata Warehousing AdvancedSQL, courses in Lean Six Sigma and Project
Management
Awards
Received various awardsandcertificatesfor quality and timely completion ofvarious projects.