1. CURRICULUM VITAE
SUKHVINDER S NINDRA
Contact: + 96599535993 (M)
E-Mail: nindrass@yahoo.com
Career Summary
-Self-motivated and devoted management professional with eight years of experience in Travel
and Tourism sector.
-Extensive experienced career in the traveling field with organizational skills and professionalism.
-Expertise in all aspects of travel, tourism and catering.
-Experience of managing several tour events and special travel programs.
-Pleasant, outgoing and responsive personality.
-Expertise in developing tour packages and plan travel.
-Ability to adapt myself in any environment.
Key Skills
-Excellent administrative and management skills.
-Expertise with all the procedures of travel and tourism.
-Excellent geographical knowledge.
-Experienced in working with reservation systems and transactions process.
-Strong customer service skills and proficient in office duties.
-Proficiency in computer skills like ms word, excel and internet etc.
Personality Traits
Independently handled and provide superior service to corporate with regards to Airfare, Itineraries
and Tour Packages effectively using the whole range of Caesar Travels products including
leisure/auxiliary products at optimum profitability, at the same time ensuring client satisfactions and
acceptability.
Keep managers updated on competitive practices.
Developed expertise in group travels to provide quality service to the corporate customer.
Negotiate for special fares with Airlines on behalf of corporate
Highlights:
Successfully established 3 4 branches of the company at various locations in
(03 Branches Fahaheel Br. /Salmiya Br./Caesars Gsa Office between 1998 to 2003), Any awards
2. / appreciation letters received?? ( Appreciation Letter in 2009)
Organizational Experience
SinceFeb’98
Growth Path: Reservation Officer
Feb'98- Feb'99:
Mar99-Feb'00: Supervisor
Mar02-’Feb03: Branch In charge
Mar 03-Feb05 Senior Branch Manager
Mar 2006 Operations Manager (Branch Office)
Job Perform responsibilities
-Prepare cost effective travel plans and provide excellent customer services.
-Handle all telephonic and walking enquiries.
-Responsible for marketing and selling the special packages and hotel related products.
-Arrange accommodations according to the customer specification.
-Ensure the ticket booking follow the correct date and format.
-Responsible for hotel booking and rental car reservations.
Achievements
- Awarded by Kuwait Occupational Standards Assessment & Certification 2005 Travel Port
Champion Award 2009.
- The service has been increased 9 % in the financial year 2010-2011.
- Recognized for excellent services for just satisfying each client every day.
Academic Qualifications
- 1991 Graduate from Delhi University
- 1993 Diploma in Ticketing from Delhi Institute of Management & Services (DIMS), New
Delhi
Special Trainings
- Training and Certification on Reservation, Fares & E ticketing from Sabre/Galileo and
Amadeus, Kuwait. Swiss
- Air Basic Tariff Training Course – 06th Jul 93.
- Galileo India Central System Course – 1993.
- Sales Development Workshop on Customer Services organized by Air Lanka Airlines,
(Srilanka) - 1993
- Amadeus India – 1997
-
- Galileo Automated BSP Ticketing Course(Kuwait) – 1998.
- Basic Functionality/ Ticketing and Vista – 2003.
- In-house Professional Training from Caesars Travels, Kuwait in 2004
3. Personal Details
Date of Birth : 4th
March 1968.
Languages known : English, Arabic, Hindi, Punjabi and Urdu
Address :………………………