Learners will get an Idea what Business Analysis is

1. Seven steps to Mastering
Business Analysis
Sukanya Akula PMP, CBAP, Scrum
certified
Director
Bluestar Consultancy

2. 7 Steps
1. Business Analyst help to design solutions not just software
2. Business requirements may be developed before project
initiation or
3. As a first step of a project as long as time is allocated for this
important work
4. Truly analyzing and understanding the business is not done
before project initiation
5. Focus on a particular area of the work where there is a special
inte
6. Be an outstanding communicator
7. Understand general business concepts and be able to
advocate for the business
1. Business analysis is a complex, broad area continue to grow like other
professions. The profession is still young
2. Business Analysis also will become specialized (Doctors, Lawyers) rest
and proficiency

3. 7 Steps- Successful Business Analyst -combination of traits
1. Learning new things and have a natural curiosity
2. Ability to see the big picture (conceptual thinking)
while being very detail oriented.
3. Strong listening skills, both verbal and non-verbal
include the ability to ask good questions
4. Probe deeper for very detailed information,
leadership abilities
5. knowing the individuals with whom you are working
6. must stay abreast of current trends
7. capabilities - be able to communicate effectively with
the technology team

4. Business Analysis basic Terms
1. What is a requirement?
2. What are the techniques for eliciting,
analyzing, and presenting requirements?
3. Who are stakeholders ?
4. what is my responsibility toward them?
5. How are business problems solved?
6. What technologies are available-
7. High level an understanding of technology

5. Business Analysis Planning and
Monitoring Defines
1. Tasks associated with the planning and monitoring of business analysis
activities
2. Identifying stakeholders - defining roles and responsibilities of
stakeholders in the business analysis effort
3. Developing estimates for business analysis tasks
4. Planning how the business analyst will communicate with stakeholders
5. Planning how requirements will be approached, traced, and prioritized
6. Determining the deliverables that the business analyst will produce
7. Defining and determining business analysis processes
i. determining the metrics that will be used for monitoring business
analysis work
ii. work involved in monitoring and reporting ensure that the business
analysis effort produces the expected outcomes – if no corrective actions

6. Plan Business Analysis approach
1. Business analysis work - Process to perform BA work
2. how? when?- tasks will be performed
3. Techniques that will be used, and the deliverables
4. Waterfall approach to the use of Agile techniques
Business process improvement methodologies - Lean
and Six Sigma
5. Understand the organizational process needs and
objectives compatibility
6. Formal or Informal standards reviews
7. Inputs: Business need: Risk Expert Judgment, OPA -
templates

7. .
1. Business analysis professionals reside in one of three
departments in most organizations:
2. Information Technology, individual business units, or a
central business Analysis group often referred to as a
business analysis center of excellence
3. A business analysis COE supports business analysis
professionals by providing a list of approved analysis
techniques with diagramming and naming standards
4. A mature center of excellence - provide analysts with
software tools to support the
• development of requirements,
• requirements management,
• requirements tracing.

8. 1. Enjoys very detailed research and recording
2. Skilled at organizing and managing large amounts
of information in various formats
3. Be flexible, be naturally curious, and enjoy
learning new business domains
4. Understand the software development process
5. Capable to work through complex business
problems, step back and see the big picture.
6. Determine the root cause of a problem
7. Prepared with a tool kit of techniques to elicit,
analyze, and present excellent requirements
Who is a Business Analyst

9. Who Enjoys Business Analyst
Profession
1. I enjoy organizing information, getting into details such
as my personal finances are filed and easy to reference.
2. I enjoy planning my work (instead of shop and run
errands) with a list.
3. I enjoy and am good at preparing documents that are
clear and easy to review.
4. I am good at drawing diagrams (e.g., maps, floor plans)
5. I am able to simplify a complex topic
6. I have a list of tasks that I need to complete daily
7. I enjoy learning new techniques. I am very curious

10. Excels to be sucessful Business Analyst
1. I am able to motivate myself to get work done.
2. I appreciate constructive criticism and feedback
so that I can improve myself.
3. I love working with people.
4. I can handle people with strong emotions.
5. I can remain calm when people around me are
over stimulated.
6. I prefer not to manage/supervise people.
7. I am generally patient when others don’t
understand something that I do.

11. 1. I am comfortable dealing with conflict
2. I can honestly and politely tell people when they are
straying from the main point when telling a story
3. I am good at negotiating solutions between two other
people
4. I enjoy working on long projects.
5. I get personal fulfillment from the act of working
more than the delivery of a particular product
6. I love problem solving I enjoy puzzles and logic games

12. Business Analyst is Naturally
1. Comfortable making presentations in front of groups
2. Good at conducting meetings, keeping everyone
on topic and on schedule
3. Most people enjoy working with me and help me
when I ask
4. Before I start every task, I think through how I am
going to do it
5. When I receive an e-mail message, I take a few
moments to think about to whom and how I am
going to respond rather than just reacting
6. I rarely have to send follow-up e-mails to clarify my
message
7. When others review my work, they only find a few
corrections

13. Business Analyst
1. When someone does not understand
something that I am explaining, I can explain
it in another way
2. When I give a formal presentation,
attendees understand my message
3. I enjoy helping people learn new things
4. I create positive relationships with people
5. I don’t mind changing my language to words
that better communicate with my coworkers

14. There are four basic requirements
components:
•People
•Information
•Process
•Rules

15. Solution
1. is something that “meets a business need, by solving problems
or allowing an organization to take advantage of an opportunity
2. A request was made for a new field to be added to an existing
screen in the customer relationship management system.
3. The requestor wanted to be able to capture the customer’s
communication preference because some customers like to
receive their order confirmations via e-mail
4. others like to receive a paper copy through a delivery service.
5. This sounded like a very simple change to the software.
6. But as a BA, I needed to think about the larger implications of
the change
7. First - the other users of the screens were consulted
8. …

16. .Business Analyst Eg:
1. Determine, if there were any potential problems with this idea.
2. Second, the employee procedure manual had to be changed to
show this new field and explain its purpose.
3. Third, decisions had to be made about whether or not this new
field would be required,
4. what it should default to, and if it could be changed.
5. Each of these decisions had an impact on the business workers.
For example,
6. business workers outside the order department who review the
status of orders or answer customer calls needed to understand
the new piece of information and be able to explain it to customers.
7. In the end, to implement this solution successfully, there were
several components: (1) the software change itself (the screen and
sending the confirmation), (2) data entry instruction changes, (3)
communication of the purpose of the new field to all users and
training in how to use it, and (4) communication of this new option
to the customers. The solution was much bigger than software.

17. BA Characteristics
I. Business analysis professionals are in the unique
position to understand the ramifications of a change to
the entire business area
II. Broaden the perspective by acknowledging that
software is often a part of the solution,must be
combined with procedural and organizational changes
to effectively improve the business
III. Analyzing means that you don’t jump to conclusions or
a solution until you completely understand the problem
or opportunity and have considered many possible
solutions

18. Business Analyst Skills
1. Create requirements deliverables for their
Stakeholders to confirm understanding of
requirements
2. get approvals
3. Communicate work to developers and needs to
vendors
4. Communicate software testing requirements to
quality assurance
5. Workflow diagram - review and approval
6. Database design “delivered” to a database
Administrator with the expectation that he or she will
create a new database
7. New data entry screen “delivered” to software users
to improve their process efficiency

19. Definition - Requirement
• Word Requirement should be used as a prefix to
deliverable
• A requirements deliverable is then easily
distinguished from a software deliverable,
• a training deliverable,
• Software development methodologies and
processes often recommend specific
requirements deliverables for their process :
• Use cases are used with RUP
• BA’s responsibility to communicate requirements
accurately and completely; to fulfill this
responsibility, creativity is often required

20. Business Analyst
I. Understanding your stakeholders is more
important than understanding a whole list of
requirements and analysis
II. Communication should be tailored to and for
each person techniques

21. Clearly understanding the project members is
critical to the success of both the
Business Analysis work and the project as
a whole

22. Business Analysis & Project
Management
I. Business Analyst establish trust with people by
getting to know them and always behaving with
integrity and professionalism. Some information
must be kept confidential for political or legal
reasons
II. Project management work -identifying project
requirements, establishing measurable
objectives, managing the resources, time,
scope, and quality of a project
III. Both must have very strong communication
skills

23. PM & BA
I. Understanding of how projects are accomplished and
an awareness of the methodologies and approaches
to designing and developing software solutions
II. strong interpersonal and client management skills
III. PM “big picture” resources working together will
accomplish the ultimate goal
IV. BA “big picture” + very detail-oriented person+
V. very skilled at listening, analyzing, and documenting
exact details about business processes, data, and
business rules

24. PM & BA
• PM builds the work breakdown structure for
the project, whereas the BA performs some of
the tasks within the work breakdown
structure
• PM is responsible for ensuring that the
product is delivered to the customer on time
and within budget
• BA is responsible for ensuring that the product
is built according to the requirements

25. PM & BA
Role of Project Manager
1. Usually the first person assigned to a project
2. Responsible for planning the project and ensuring the team follows the
plan
3. Manages changes, handles problems, and keeps the project moving
4. Manages people, money, risk, and project scope
5. Chief communicator of good or bad news to the sponsor and
management
6. Helps clear obstacles
Role of Business Analyst
1. Usually assigned to a project after it has started
2. Responsible for bridging the gap between the business and IT
3. Learn the business needs and environment in detail
4. Essentially the architect of effective business systems
5. BA requires strong investigative skills

26. Changes PM & BA
I. Project Manager assesses this impact, works with the
executive sponsor to decide whether a change will be
accepted, and then revises the plan to accommodate
any changes. BAs only manage changes to the
business and functional requirements and usually
only assist the PM with the formal change control
process for these changes
II. Business Analyst should consolidate their
requirements and make sure that all relationships
between requirements components have been
documented

27. Business Analysis
• SMEs provide you with the critical understanding
of the business: why things are done, how they
are performed, and what the results are. Without
these SMEs, there is no business analysis
• biggest challenge is to convince these people that
they should spend time with you and tell you
everything that you want to know about their
business
• Successfully convincing them that you are on their
side and working to help them is the best secret
to being a successful BA

28. Subject Matter Expert
I. Research may include looking for the SMEs’ names on previous project
requirements packages, sign-offs, or testing documents
II. which software applications they currently have access.
III. You may be able to find out how long they have been with the company
and how long they have been in their current position
IV. . Anything that you can learn about these people will be beneficial. Think
of it like doing research before going on a job interview successful
V. business analysis professional is always building relationships with
people in various areas of the business build trust, skills in diplomacy
VI. Will be tested with SME who talk less, present your understanding of
the business and ask for corrections or confirmation

29. Business Analysis
1. The actual term business analyst had been used in business in a different
context for a long time
2. The title referred to someone who analyzes business processes or activities to
discern better ways of operating and making a profit
3. Analyzing the competition's product line to locate holes that can be filled by
the analyst company's products
4. Another type of business analyst analyzes other businesses and reports his
or her findings to stockholders, investors, financial institutions, market
researchers
5. Business analysts are found on Wall Street and in companies like Gartner and
Forrester.
6. Neither of these types of business analysts have direct interaction with a
software development team
7. Role of the business analyst is the customer-facing member of the solution
team

30. Index
• what is and what might be requires communication, collaboration
and integrity - the cornerstones of a successful design solution.
Eg:professional design solutions has been designing interior spaces
in Ontario since 1994. We specialize in full-scope interior design
services that reflect our client's vision.
Whether the project is corporate, commercial, healthcare,
hospitality or institutional, our thorough research, attention to
client objectives and extensive professional experience are
combined in developing a creative, responsible and aesthetically
appealing design solution. We aspire to achieve the highest levels
of design excellence and client satisfaction

31. BA
• Technical business analyst (TBA):
• focuses on specifying the software requirements,
• Business business analyst (BBA)
• Creates the business requirements
• Enterprise analysis: Identify a business need
• refine and clarify the definition of that need
• define a solution scope that can feasibly be implemented by the business when we don’t clearly
articulate the rationale and duration of the exception Realize you’re breaking the pattern
• Weigh the pros and cons
• Don’t assume the change won’t go unnoticed,get back on track as soon as possible
• We all use different methods, processes or rules throughout our daily lives to keep things in order.
• Business Analysts typically learn early on in their careers that there’s nothing wrong with
occasionally deviating from these rules when it results in a better outcome.
• But when you do change the rules it is
• critical to keep the lines of communication open,
• work closely with your team,
• Provide stakeholders with the rationale and risks
• Knowing why you are changing the rules and properly communicating the rationale is an important
part of success

32. Business Analyst
• Business decisions a much more compelling
discipline by which companies can master
their business logic

33. I. Can the functionality of the system be measured in way that will
assess the degree to which the requirements are met?
II. Can tests be written to demonstrate conclusively and objectively
that the requirements have been met?
III. Bench Marking :compare organization practices against best-in
class practices refer CRUD
Business Analyst

34. Business Analyst is
• Customer champion
Client
User Support
Stakeholders