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The Human
Communication Process
Amity Business School
Communication is one of the most important skills we
learn.
And yet…
Amity Business School
• 20% of the nation’s youth cannot adequately
communicate orally.
• Adults listen at a 25% level of efficiency
• 63% cannot give clear oral directions
• 50 - 70% of people fear speaking in public
Amity Business School
Characteristics of Communication
Amity Business School
Levels of communication
Intrapersonal Interpersonal Public
Amity Business School
Components of Human
Communication
Amity Business School
Amity Business School
Individual perceptions
Amity Business SchoolSource
Amity Business SchoolChannel
Amity Business School
Receiver
Amity Business SchoolContext
The circumstances or the environment
surrounding a message.
Amity Business School
Noise
• Environmental
• Physiological impairment
• Semantic
• Syntactical
• Organizational
• Cultural
• Psychological
Amity Business School
Models of
Communication
Amity Business School
Models of Communication
 Linear Communication Model
 Lasswell’s Model
 Aristotle’s Model
 Berlo’s SMCR Model
 Transactional Model
 Interactive Model
 Barlund’s Model
 Shannon & Weaver Model
Amity Business School
Amity Business School
Amity Business School
The first and earliest linear model is that of
Aristotle, who was a teacher of Rhetoric and even put
up an academy to produce good speakers.
SPEAKER
(Message)
SPEECH
(Listener)
AUDIENC
E
Aristotle’s Model of
Communication
EFECT
Occasi
on
Amity Business School
Amity Business School
Amity Business School
Amity Business School
Shannon-Weaver’s Model of Communication
Amity Business School
Amity Business School
The Communication Process

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Human Communication Process