Sudeshna Ghosh Dastidar has over 6 years of experience as an IT Analyst at TCS. She has expertise in design, development, testing, implementation, and reporting using tools like Crystal Reports, SAP BO, and SQL. She is proficient in Oracle, SQL, PL/SQL, and has experience in data warehousing and ETL using Informatica. She has worked on projects in domains like banking, financial services, insurance, and telecom.

1. Name : Sudeshna Ghosh Dastidar
Organization : TCS
Designation : IT Analyst
Personal email : sudeshna.gdastidar@gmail.com
Ph# : 9036061620/9647358136
OCA, SQL/PL-SQL Professional having experience in Design,
Development, Testing and Implementation, Business Analysis and
Reporting using SAP Crystal Reports and Business Objects with 6
Years and 7 months of Software development experience in IT
industry.
Executive Summary
• Expertise in area such as Design, Development, Implementation, Business
Analysis and Reporting using SAP Crystal Reports like Crystal XI R2/2008 and
Business Objects
• Having database experience using Oracle 11g/10g/9i ,SQL, PL/SQL, Stored
Procedures, Functions, Exception Handling, Constraints, Cursors, Index, Views
and Inline views
• Extensive Programming experience in writing Packages, Procedures,
Functions and Cursors
• Involved in SQL Query tuning and provided tuning recommendations to
time/CPU consuming queries
• Used Explain Plan, Oracle hints and creation of new indexes to improve
the performance of SQL statements
• Extensively used Database fields, Formula fields, SQL Expression
fields, Parameter fields, Group Name fields and running totals for
writing custom formulas and other features
• Good in UNIX commands and aware of basic scripting
• Have worked as an Informatica & Data warehousing professional with
Teradata RDBMS concepts , to develop, maintain and support in the
surveillance area
• Experienced in Implementing Business Intelligence Platform for Telecom and
BFS Industry
• Experienced in Informatica ETL Tool 9.5.1 (Designer, Workflow Manager
and Workflow Monitor, repoisitory manager)
• Expertise in Slowly Changing Dimension
• Green Belt certified
• Excellent communication skills and can coordinate independently with
client/multiple IT teams
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2. • Established analytical capabilities with good problem solving skills
• Have good ability to learn new technologies
Professional Experience
Working as an IT Analyst in TCS from Dec 2009 till date.
Technical Skills
Application Tools Crystal Report XI,SAP BO Enterprise release 3/
4.0,BMC Remedy Tool 7.6
ETL Tools Informatica Power Center 9.6,9.5.1
Database Teradata 13, Oracle 11g/10g/9i , SQL Server 2008
Languages Unix
OS Windows 2000/XP,Windows7, Unix
Programming SQL,PL/SQL
Project Summary
Sep 2014 - Till Date
Project Name : LCH FP App Supp Global OFF-2015
Client : LCH
Domain : BFS
Environment : Windows
Database : SQL Server
Operating system : Windows XP/ 2000/NT, Linux
Programming : SQL, PL/SQL
Application Tools : Crystal Report XI,SAP BO Enterprise release 3/ 4.0, SQL
Server 2008, BMC Remedy Tool 7.6
The LCH.Clearnet Group is a leading multi-asset class and multi-national clearing
house, serving major exchanges and platforms as well as a range of OTC markets.
TCS BαNCS Market Infrastructure, part of the TCS BαNCS universal financial services
platform, supports LCH.Clearnet’s multi-asset derivatives clearing platform.
Scope of the project includes working as a part of Service Management team to keep
track of service performance against team and service SLA’s.
Roles and Responsibilities:
Being the ‘Client facing’ and Single Point Resource’ from the Service Reporting team
my responsibilities include,
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3. • Intensive interaction with clients for requirement and transforming the same
into technical form.
• Design, develop, administer & support Crystal Reporting to deliver key
business information to the business in the required format.
• Automation of production remedy reports using SAP BO Enterprise release
3 for service management team as per their requirement.
• Experience with the latest version SAP Business Objects 4.1
• Perform some statistical analysis of Remedy data.
• Forming complex queries and providing remedy data extracts as per the
requirement to various teams.
• Involved in SQL Query tuning and provided tuning recommendations to
time/CPU consuming queries.
• Export data to a usable format (e.g. SQL, Excel, etc.) to support the creation
of all performance management related reports
• Generate data required from SQL databases using various reporting utilities to
produce reports on programs, projects, product, or service as requested
• Providing support to the existing automated reports which are currently
published to end users using Business Object.
• Monitoring service performance against team & service SLA's
July 2013-Aug 2014
Project Name : Comcast Cable Communications Management, LLC
Client : Comcast
Domain : Telecom
Environment : Unix, Windows
Database : Oracle 10g,Teradata
Operating system : Windows XP/ 2000/NT,Linux
Programming : SQL, PL/SQL
Application Tools : Toad, Informatica Power Center 9.5
COMCAST-NDW is an enterprise data-warehouse implementation.It is based on
several subject area in the view of a major Telecommunication business. This is
associated with Telecom as well as cable and internet. For capturing Business data
there are many legacy system have been used like Amdocs-Billing system , Kalido,
Goldengate etc. For DSS Informatica is being used for ETL and OBI has been used
for BI reporting. DataBase is based on Oracle.
Scope of the Project is to bring in the CSG data from Oracle based system into NDW
Oracle and build the Enterprise Data warehouse.
Roles and Responsibilities:
Worked as L3 production support engineer and involved in,
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4. • Worked extensively on incidents and service requests, meeting SLA.
• Workflow failure and troubleshooting
• Identifying workflow failure due to database issue and recovering on time
with less delay.
• Involved in Data Quality Analysis to determine cleansing requirements.
• Communicating with Onsite Team members on Daily basis.
• Interface with clients for requirement
• Deployment of ETL / Teradata / Unix codes to different environment
• Support code movement till Production/DR
• Used Explain Plan, Oracle hints and creation of new indexes to improve
the performance of SQL statements.
Jan 2012-June 2013
Project Name : EUP - The Hartford
Client : The Hartford
Domain : Insurance
Environment : Unix, Windows
Database : Oracle 9i,10g and 11g
Operating system : Windows XP/ 2000/NT,Linux
Programming : SQL, PL/SQL
Application Tools : Toad, HP Quality Centre, Putty, Shareplus, Subversion
Project scope and description
Hartford Insurance Group has embarked on a program called Enterprise Upgrade
Program - EUP. The project is aimed at an Enterprise-wide Application upgrade to
Oracle11g R2. Application technologies which need upgrade due to its compatibility
issues with new Oracle version are also part of this project.
The overall goal is to successfully migrate and remediate all the databases and
applications within Enterprise Upgrade Program Portfolio for The Hartford as per the
Hartford’s business needs.
Roles and Responsibilities:
As a Programmer Analyst involved in,
• Development of new code for 11 g up-gradation.
• Up grading the existing code as some features has become obsolete
/deprecated in 11g.PL/SQL Code is upgraded in Oracle Forms/Reports .
• Unit Testing/Debugging all the PL/SQL code
• Handle Oracle database, PL/SQL Procedures, Functions, Triggers, Packages
and PL/SQL programming.
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5. • To resolve customer encountered as well as internal lab defects for the above.
• Analysis of defects found in QA/production, doing a RCA.
• Involved in SQL Query tuning and provided tuning recommendations to
time/CPU consuming queries.
• Used Explain Plan, Oracle hints and creation of new indexes to improve
the performance of SQL statements.
• Regression testing of the deliveries.
• Client communication and distribution of work among team members.
Jun 2010 – Dec 2011
Project Name : TCSFS-Nedbank-Devpt-Kolkata
Client : Nedgroup Insurance Company Ltd
Domain : Insurance
Environment : Unix, Windows
Database : Oracle 9i,10g and 11g
Operating system : Windows XP/ 2000/NT,Linux
Programming : SQL, PL/SQL
Application Tools : PL/SQL Developer, Shareplus, Subversion
Project scope and description:
NedIC is implementing TCS Bαncs application for their daily business for issuing
policies and registering claims.
TCS BαNCS Insurance, part of the TCS BαNCS universal financial services platform,
will serve as the new Policy Administration System for NedIC’s short-term insurance
services. TCS BαNCS serves the top banks in Africa through its banking and capital
markets suite of solutions; this will be TCS BαNCS’ first insurance customer in Africa.
TCS BαNCS end-to-end functionalities, including the entire gamut of quotation to
claims, in addition to accounting and re-insurance, among other complementary
functionalities will go a long way in helping NedIC deploy the solution in rapid time
and deliver to customer expectations.
Roles and Responsibilities:
Being a part of Four-member team involved in
• Actively involved in the data migration team for migrating the source data to
target system(TCS Bαncs application).
• Writing data upload script through SQL Loader.
• Involved in Data Quality Analysis to determine cleansing requirements.
• Design the test scenarios for each data migration sub modules like Party,
Policy, Claim, Accounting and Reinsurance.
• Acting as a team member to communicate / understand requirements from
client.
• Designing fitting the insurance products in the target system.
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6. • Giving consultancy to the client for forming the strategy of business
validation, premium calculation, party management.
• Helping team members to develop the utility functions / scripts in order to fit
the product quicker and / or validate the configuration.
• Writing necessary service functions, procedures and packages.
• Regression testing of the deliveries for various products.
• Deployment of deliverables for User Acceptance Testing and then to
production.
Trainings and Certifications
• Completed 5 day’s Training including case study on INFORMATICA
B2B(Business to Business)
• Completed 1 month’s training on JSP from IIT, Kharagpur
• Attended training on SQL Query tuning
• Completed OCA Certification
• Completed INS 21—Property and Liability Insurance Principles Certification
• Completed Green Belt Certification
• FTC Certificate in Insurance concepts
Achievements in TCS
• 2 times TCS Gems Winner-2011 for“Best Team and taking Special Initiative in
DomainCompetency”
• TCS Gems Winner-2013 for “STAR TEAM and successful go-live of project”
• Appreciated from client for delivering a project with zero defects and less
effort taken to complete the task than estimated
• Several appreciations from client and senior management for successful
completion of complex data issues before the allotted time frame.
• Successfully completed a Process Improvement Project and Green Belt
Examination
Education
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7. Personal Detail
Name : SUDESHNA GHOSH DASTIDAR
Date Of Birth : 21st
July 1987
Father’s name : SUBIR GHOSH DASTIDAR
Sex : Female
Marital status : Married
Nationality : Indian
Pancard # : ATBPD7403L
Passport # : H7228446
Current address : House No. 82, 11th Main, BTM 1st Stage
Opposite BTM Water Tank
Bangalore-560029, Karnataka, India
Permanent Address : P.O - Talbagicha, Kharagpur-721306
Dist: Midnapur(West),West Bengal
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YEAR QUALIFICATION BOARD/UNI
VERSITY
SCHOOL/COLLE
GE
PERCENTAG
E /CGPA
2005-09 B.Tech
Information
Technology
West Bengal
University of
Technology
Haldia Institute
of Technology
8.13
2005 HSE(Class XII) West Bengal
Board of
Higher
Secondary
Education
(WBBHSE).
Hijli High School,
Kharagpur
69.3
2003 SSE (Class X) West Bengal
Board of
Secondary
Education
(WBBSE)
Hijli High School,
Kharagpur
78.00