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Revenue Assurance Automation

The Key to Growth and Profitability

Leakage as a percentage of revenue

Challenges in Revenue Assurance

1/5th

Enormous Volumes Of Data

of the operators
are leaking up to
10 percent of their
total revenue

Increasing Complexity

Scattered Knowledge

10%

18%

32%

13%

15%

15%

19%

75%

50%

41%

9%
66%

Asia Pacific

Between 1-10% of revenue

of operators fail to
identify more than
half of total leakage

60%

19%

Africa & Middle East
Up to 1% of revenue

Percentage of leakage identified

Europe & Americas
Greater than 10% of revenue
Source: KPMG Global Revenue Assurance Survey 2012

30

Root
Cause

Mountain of
Data

Zen is a virtual analyst
which analyzes millions
of discrepancy records &
presents the possible
reasons for discrepancies
to the analyst

Minutes

Improvement
In Time Saving
Root Cause

Mountain of
Data

Why operators choose ROC Revenue Assurance
Faster Root Cause Investigation

Challenges

Ongoing Revenue Stream Protection

Lack of business rules
documentation

Higher Analyst Productivity
Rapid ROI

Failure to prioritize
areas of corrective
action

ec

u ti

ve D a s h b o

ar

Revenue Pad allows operators to monitor
enterprise wide Revenue Assurance operations
through a single screen.

What ROC Revenue Assurance can do for operators

Tier 1 European operator Success Story

Exposure of Hard-to-Detect Leaks

RevenuePad

Ex

Hours

Time Consuming
Process

30

Industry’s first Virtual Analyst for
Revenue Assurance

Net
w

d

Solution - Zen

y
rch
ra

opology
kT
or

Typical
Scenario

Business H
ie

How ROC Revenue Assurance can help - it simplifies RA with two path breaking concepts - RevenuePad and Zen

Tier 1 NA operator Success Story

Benefits

Challenges

Benefits

$4mn

800%

Multiple new services
introduced

leakage
identified in a
year

ROI in the
first year

$3mn

Challenges

600%

Monitoring billing
discrepancies
error finding
flows in multiple
identified during
efficiency
business units
implementation

Tier 1 APAC Operator Success Story

increase

Limited capabilities of
in-house RA tool
Extended
investigation times

Benefits

$24mn

100%

leakage
identified till
date

ROI in 10
months

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Zen Infographic - Revenue Assurance Automation

  • 1. Revenue Assurance Automation The Key to Growth and Profitability Leakage as a percentage of revenue Challenges in Revenue Assurance 1/5th Enormous Volumes Of Data of the operators are leaking up to 10 percent of their total revenue Increasing Complexity Scattered Knowledge 10% 18% 32% 13% 15% 15% 19% 75% 50% 41% 9% 66% Asia Pacific Between 1-10% of revenue of operators fail to identify more than half of total leakage 60% 19% Africa & Middle East Up to 1% of revenue Percentage of leakage identified Europe & Americas Greater than 10% of revenue Source: KPMG Global Revenue Assurance Survey 2012 30 Root Cause Mountain of Data Zen is a virtual analyst which analyzes millions of discrepancy records & presents the possible reasons for discrepancies to the analyst Minutes Improvement In Time Saving Root Cause Mountain of Data Why operators choose ROC Revenue Assurance Faster Root Cause Investigation Challenges Ongoing Revenue Stream Protection Lack of business rules documentation Higher Analyst Productivity Rapid ROI Failure to prioritize areas of corrective action ec u ti ve D a s h b o ar Revenue Pad allows operators to monitor enterprise wide Revenue Assurance operations through a single screen. What ROC Revenue Assurance can do for operators Tier 1 European operator Success Story Exposure of Hard-to-Detect Leaks RevenuePad Ex Hours Time Consuming Process 30 Industry’s first Virtual Analyst for Revenue Assurance Net w d Solution - Zen y rch ra opology kT or Typical Scenario Business H ie How ROC Revenue Assurance can help - it simplifies RA with two path breaking concepts - RevenuePad and Zen Tier 1 NA operator Success Story Benefits Challenges Benefits $4mn 800% Multiple new services introduced leakage identified in a year ROI in the first year $3mn Challenges 600% Monitoring billing discrepancies error finding flows in multiple identified during efficiency business units implementation Tier 1 APAC Operator Success Story increase Limited capabilities of in-house RA tool Extended investigation times Benefits $24mn 100% leakage identified till date ROI in 10 months