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Negotiation and conflict, University of Wollongong, September 2017
STUART HOWIE, Executive Director, Flame Tree Media
IT’S ALL ABOUTTHE PEOPLE
NEGOTIATION & CONFLICT
Today’s
outcomes
I want to give you an appreciation of what
negotiating and conflict looks like in the
business world, especially in the high-
octane media environment.
I’ll give case studies and tell you what I’ve
learned as a media executive and strategist.
This is your session. Ask me anything.
NEGOTIATION & CONFLICT
About me
NEGOTIATION & CONFLICT
2 case studies
NEGOTIATION & CONFLICT
1. Outsourcing work
NEGOTIATION & CONFLICT
2. Transforming culture
FACT
In Australia, newspaper readership has dropped
45% since 2011. In NZ, metropolitan newspaper
sales have declined 25% in the same period.
Sources: Industry data, New York Times, September 2016; Audited Bureau of Circulation NZ
NEGOTIATION & CONFLICT
6 business lessons
NEGOTIATION & CONFLICT: LIFE LESSONS
1. Transparency
NEGOTIATION & CONFLICT: LIFE LESSONS
2. Listen. Really listen.
NEGOTIATION & CONFLICT: LIFE LESSONS
3. Culture is critical
NEGOTIATION & CONFLICT: LIFE LESSONS
4. Pace matters
NEGOTIATION & CONFLICT: LIFE LESSONS
5. Be strategic
NEGOTIATION & CONFLICT: LIFE LESSONS
6. X-factor
NEGOTIATION & CONFLICT: POST SCRIPT
Timeless tomes
WANT TO LEARN MORE?
3. Email me at stuart@flametreemedia.com.au
1. Sign up to newsletter at flametreemedia.com.au
2. Follow us on social media
© Flame Tree Media Pty Ltd, 2017

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Negotiation and managing conflict in business: why it's all about the people