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WHAT IS
PRODUCT INFORMATION?
EXAMPLES OF PRODUCT INFORMATION
WHAT IS
PRODUCT INFORMATION
MANAGEMENT?
Product data involves thousands of attributes, hundreds of relationships and millions of records. It exists in silos across
the enterprise and is an integral part of real-time business process interactions within and outside the enterprise.
CMS
Web teams post product
details to multiple sales
channels from a single
repository that may not
contain timely information.
DIGITAL ASSET
MANAGEMENT
Multiple versions of product
images and videos are managed
by creative agencies, often with
differing naming conventions.
COMMON
PRODUCT DATA
MANAGEMENT
PROBLEMS
Most organisations, large and small, struggle to
synchronise product data with business systems
to ensure enterprise-wide product data accuracy.
COMMON DATA MANAGEMENT PROBLEMS INCLUDE
THE BENEFITS OF PRODUCT INFORMATION MANAGEMENT
PRODUCT INFORMATION MANAGEMENT SYNCHRONISES DATA
ACROSS MULTIPLE SOURCES AND SYSTEMS
Product data is commonly managed by departmental
spreadsheets with little or no data governance
processes or collaboration between authors.
VALUE OF PIM
Product Information Management creates a single
trusted source of product data by integrating
departmental knowledge into an enterprise-wide asset.
Consolidate product data from multiple sources using
ETL tools to ensure data is available for enrichment and
management.
01
Capture insights about your data and then utilise that
knowledge in your data quality processes.
03
Export data and digital assets to all leading e-commerce
technology providers such as ERP, CMS, Customer Service
systems and more.
05
Configure business processes for content creation,
maintenance, approval and publishing.
02
Product data errors lead to unnecessary
costs and decreased customer satisfaction.
01
Duplicate information and error-prone processes
risk non-compliance with government regulations
and industry mandates.
02
Debates over data integrity and accuracy
slow a product’s time-to-market.
03
Without centralised information from integrated
back-end systems, website content can be
inconsistent and out of date.
05
Lack of support for multiple languages,
including double-byte, eliminate the
possibility for effective global expansion.
04
Manage digital multimedia files and documents, including
pictures, sound, video, PDF and desktop publishing documents,
with the ability to link these assets to products.
04
WHEN SUCCESS MATTERS
PRODUCT
INFORMATION
IS USED BY...
Product teams manage
information about products
internally before releasing
the product to the market.
ERP
SUPPLIERS
The many suppliers in your
ecosystem manage information
about your products for their own
purposes using their own codes
and versioning system.
Product Categories
Facets
SKUs
Supplier Name
Codes
Cross References
Related Items
Attributes
Units of Measurement
Shipping Dimensions
Product Details
International
Localised Data
Customer Reviews
Product Descriptions
SEO Metadata
Descriptions
Product Variants
Channel-Specific Descriptions
Images
Videos
User Manuals
PDF, Microsoft Office
Documents
CAD Drawings
Data Sheets
MSDS Sheets
List Price
Sale Price
Promotions
Customer-Specific Price
Tiered Pricing
Pricing
Unstructured
Product Content
Structured
Product Content
Taxonomy
WHY CHOOSE PIM?
ERP Ensure the accuracy of product information in
the supply chain and publish that information to business
systems that require post planning product details.
CMS Synchronise online and offline channels to ensure
that e-commerce sites appropriately display correct and
accurate images, product details, reviews and more.
SUPPLIERS Manage data about your products that may
require different references or details in supplier systems.
DIGITAL ASSET MANAGEMENT Enable all digital assets
to directly reference products, services, locations and other types
of business entities, no matter where the assets are stored.
WHAT IS PIM?
The goal of Product Information Management is to cleanse and centralise information about
products to feed consistent, accurate and up-to-date information to multiple distribution channels.
Product Information Management is an end-to-end
system used to centralise, organise, categorise,
localise, synchronise and enrich product data
according to the business rules or the sales and
marketing strategies of your company. Data Acquisition
and Cleansing
Publication
and Syndication
Classification
and Localisation
Processes and
Workflows
THIS INCLUDES

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What is Product Information Management?

  • 1. WHAT IS PRODUCT INFORMATION? EXAMPLES OF PRODUCT INFORMATION WHAT IS PRODUCT INFORMATION MANAGEMENT? Product data involves thousands of attributes, hundreds of relationships and millions of records. It exists in silos across the enterprise and is an integral part of real-time business process interactions within and outside the enterprise. CMS Web teams post product details to multiple sales channels from a single repository that may not contain timely information. DIGITAL ASSET MANAGEMENT Multiple versions of product images and videos are managed by creative agencies, often with differing naming conventions. COMMON PRODUCT DATA MANAGEMENT PROBLEMS Most organisations, large and small, struggle to synchronise product data with business systems to ensure enterprise-wide product data accuracy. COMMON DATA MANAGEMENT PROBLEMS INCLUDE THE BENEFITS OF PRODUCT INFORMATION MANAGEMENT PRODUCT INFORMATION MANAGEMENT SYNCHRONISES DATA ACROSS MULTIPLE SOURCES AND SYSTEMS Product data is commonly managed by departmental spreadsheets with little or no data governance processes or collaboration between authors. VALUE OF PIM Product Information Management creates a single trusted source of product data by integrating departmental knowledge into an enterprise-wide asset. Consolidate product data from multiple sources using ETL tools to ensure data is available for enrichment and management. 01 Capture insights about your data and then utilise that knowledge in your data quality processes. 03 Export data and digital assets to all leading e-commerce technology providers such as ERP, CMS, Customer Service systems and more. 05 Configure business processes for content creation, maintenance, approval and publishing. 02 Product data errors lead to unnecessary costs and decreased customer satisfaction. 01 Duplicate information and error-prone processes risk non-compliance with government regulations and industry mandates. 02 Debates over data integrity and accuracy slow a product’s time-to-market. 03 Without centralised information from integrated back-end systems, website content can be inconsistent and out of date. 05 Lack of support for multiple languages, including double-byte, eliminate the possibility for effective global expansion. 04 Manage digital multimedia files and documents, including pictures, sound, video, PDF and desktop publishing documents, with the ability to link these assets to products. 04 WHEN SUCCESS MATTERS PRODUCT INFORMATION IS USED BY... Product teams manage information about products internally before releasing the product to the market. ERP SUPPLIERS The many suppliers in your ecosystem manage information about your products for their own purposes using their own codes and versioning system. Product Categories Facets SKUs Supplier Name Codes Cross References Related Items Attributes Units of Measurement Shipping Dimensions Product Details International Localised Data Customer Reviews Product Descriptions SEO Metadata Descriptions Product Variants Channel-Specific Descriptions Images Videos User Manuals PDF, Microsoft Office Documents CAD Drawings Data Sheets MSDS Sheets List Price Sale Price Promotions Customer-Specific Price Tiered Pricing Pricing Unstructured Product Content Structured Product Content Taxonomy WHY CHOOSE PIM? ERP Ensure the accuracy of product information in the supply chain and publish that information to business systems that require post planning product details. CMS Synchronise online and offline channels to ensure that e-commerce sites appropriately display correct and accurate images, product details, reviews and more. SUPPLIERS Manage data about your products that may require different references or details in supplier systems. DIGITAL ASSET MANAGEMENT Enable all digital assets to directly reference products, services, locations and other types of business entities, no matter where the assets are stored. WHAT IS PIM? The goal of Product Information Management is to cleanse and centralise information about products to feed consistent, accurate and up-to-date information to multiple distribution channels. Product Information Management is an end-to-end system used to centralise, organise, categorise, localise, synchronise and enrich product data according to the business rules or the sales and marketing strategies of your company. Data Acquisition and Cleansing Publication and Syndication Classification and Localisation Processes and Workflows THIS INCLUDES