Personal Information
Unternehmen/Arbeitsplatz
United Kingdom United Kingdom
Beruf
IT Service Management, IT Transformation & SIAM consultant
Branche
Apparel / Fashion
Webseite
http://www.syniaditsolutions.co.uk/
Info
I specialise in the design, build and implementation of IT Service Management (ITSM) and Service Integration & Management (SIAM) solutions, helping organisations to manage complex multi vendor support models.
I've been in the IT Service Management consulting industry for many years. I pride myself on my practical approach to helping IT leaders to solve operational issues. I have hands-on experience of working in complex IT departments, where my in-depth knowledge of Service Management leading practices has helped me to successfully deliver large scale IT Transformation.
My experience of working with ITIL and Service Management, along with organisational change and process development,...
Tags
itsm
siam
governance
tooling
tools
sourcing
itil
operating model
it operating model
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