1. STEVE HATFIELD
18826 Walden Street, Woodbridge, CA 95258
(209) 570-8890
stevehatfield81@yahoo.com
RETAIL OPERATIONS / DISTRICT MANAGEMENT / HUMAN RESOURCES
Customer-driven, quality-focused Retail & Operations Manager with proven track record of top performance
 Highlyaccomplished,results-oriented,value-driven, andcustomer-focusedStore OperationsManagerwith
experience runningmulti-milliondollarbusiness, bringingcreativityandanentrepreneurialspirit.
 Demonstratedexperience indevelopinginnovative strategiesthatincrease salesandexpandexistingcustomer
base;improve qualityanddeliveryof services aswell asenhance departmentefficienciesamidstfast-paced
workingenvironments. A creative problemsolverwhodrawsuponabroad base of experienceresultingin
significantimprovementstobottomline results.
 Outgoingandpeople-person,equippedwithstronginterpersonal andcommunicationskills;able toestablish
and sustainprofitable relationswithclients,vendors,andsuppliersof adiversityof cultures. Proventrack
record of improvingorganizational processesandprocedures,buildingstrongteamsandleadingstaff towards
demonstrationof professionalisminall workassignments. Committedtotrainingandmentoringacustomer
focusedstaff tomeetstore goals.
 Workedin a competitive marketwithnomarketpresence andtransformedthe store intoapositivestatus.
 Computerproficiencies: MicrosoftWord,Excel,PowerPoint.
Core Knowledge and Skills
Retail Merchandising Goal Attainment Recruitment&Retention
Operations &Budgets Store Planning&Design Personnel TrainingandDevelopment
TeamLeadership Coachingand Mentoring InventoryControl &Shrinkage Management
Profit&Loss Prevention Workplace Safety In-store Promotion
PROFESSIONAL EXPERIENCE
THE HOME DEPOT, Manteca, CA 10/2000 – 9/2015
Store Manager
 Managed operationsof a$40 milliondollarayearstore to include the managementandsupervisionof 120
Associatesconsistingof fourAssistantManagersand15 Supervisors.
 Recruited,mentored,andmotivatedAssociates.
 Performedseveral routine functions toincludeoperationexpenses,profitandmargin, scheduling, customer
service andinventory.
 Assistedotherpersonnel withcustomerinteractionsduringbusytimes.
 Ensuredall store,customer,andemployee needsreceivethe appropriate care andconcern.
 Workedto ensure eachcustomerleavesthe retail store satisfiedandreadytoreturn.
District MerchandisingManager
 In charge of Merchandisingfor12 Districtstoreswhere Ihave led supervisorsandassociates,rolledoutplan-o-
grams, and settingseasonal merchandise forthe districtaccordingtocompanystandards.
 Communicatedmerchandisingstrategytothe store operationsteam.
 Focusedeffortsonlocalizedassortmentsbasedonthe core departmentsandclassesestablishedthroughthe
merchandisingstrategicplan.

2. STEVE HATFIELD
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THE HOME DEPOT (Continued)
Selected Achievements:
 NevermissedaSalesPlanfrom2012 to 2015
 ExceededSalesPlanat104.5% in2014 and improvedsalesin2014 comparedto prior year(comp’d) 105%
 Recognizedforachievingshrinknumbereveryyearfrom2011 to 2014.
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COMMUNITY VOLUNTEER INVOLVEMENT
Kaboom– Assistantinanorganizationdevelopedtobuildplaygroundsandparks
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EDUCATION & TRAINING
AmericanRiverCollege,Sacramento,CA
BusinessManagementStudies
The Home Depot
Retail ManagementTraining