1. Steven Duncan Jr.
500 Ayn Court, Roswell, GA 30076; Phone: (678-641-2432); duncanstevejr@yahoo.com
BUSINESS EXPERIENCE
McKesson Corporation
Enterprise Sales Executive September 2012 – February 2016
- Member of McKesson new business sales team focusing on software, professional services,
and technology services sales in the Central and South East regions.
- Responsible for sales and funnel growth into net new accounts as well as account
management and growth for McKesson Revenue Cycle customers.
- Sales efforts included but not limited to:
o Paragon Health Information System/Clinical Information System
o Worked with Specialty Reps to grow our surround application footprint, this includes:
 Revenue cycle, Enterprise Resource Planning, Lab, Emergency Department,
Patient Access, Analytics, Document Imaging/Management, Health
Information Exchange and PAC’s solutions.
o Worked with hospitals to enhance process and workflow by scoping Clinical and
Revenue Cycle services engagements.
 Successfully scoped and negotiated major software and services contracts at
Lawrence Memorial and Truman Hospital. This enabled both organizations
to drastically reduce their Supply Chain spend resulting in a more positive
financial outlook for both organizations.
o Developed packages to help hospitals streamline IT processes through services,
hosting, and outsourcing engagements.
- Account Management for existing Revenue Cycle customers
o Manage accounts receivable, support escalations, and build executive relationships
o Manage upgrade proposals for existing applications
o Develop migration strategy to move these organizations from our legacy Revenue
Cycle and Patient Accounting System to the Paragon platform.
Dell Services (Perot Systems)
Sr. Solutions Architecture Consultant January 2010 – August 2012
- Key member of Dell Services deal pursuit team, dedicated to Healthcare focusing on IT
hosting and outsourcing deals with total contract value over $15M. As part of the pursuit
team main responsibilities include but are not limited to:
o Conduct due diligence interviews with potential client employees prior to their transition to
Perot Systems to ensure cultural, technical and financial fit.
o Modeling support effort and data center facilities to meet customer needs for IT
hosting and outsourcing deals.
o Building and delivering customer facing presentations
o Pricing and contracting negotiations
- Successfully designed and negotiated a full IT outsourcing deal for a very large children’s
hospital in Palo Alto, CA. resulting in a $43M TCV
- Successfully designed full support and hosting solution for a very large McKesson
environment at our largest ITO customer.
- Worked with Services Sales representatives to solution a go to market Paragon, Epic DR,
and Meditech hosting strategy. These hosting strategies were included in numerous
contracts.
Softchoice Corporation
Client Executive September 2008 – January 2010
- Responsible for building Solutions Business in Dallas, TX. Includes sales and design of
complex datacenter solutions, Servers, Storage, Network, Backup, Disaster Recovery, and
Virtualization.
- Managed existing client relationships. Ensured retention of Core business (Microsoft
Licensing, third party Software, run-rate hardware) and growing Solutions business within
existing customer base.

2. - Responsible for prospecting new customers/cold calling. Drive Core Business and Solutions
Business into net new customer accounts.
- Managed relationships with local vendors. Microsoft, IBM, HP, Netapp, EMC, DataDomain,
Cisco, VMware, Symantec, McAfee, Adobe, ect
- 80% of GP plan retired in seven months of selling with a pipeline of 160% of plan for the
remaining of the year.
McKesson Corporation
Technology Engineer April 2006 – September 2008
- Responsible for Technology Sales, Data Center design, and Infrastructure design including,
Host Hardware, Storage, Networks, Citrix, and technology services needed to run a full suite
of McKesson applications.
- Designed complete infrastructure architecture to run McKesson software applications for
Triad and Community Health Systems, McKesson’s largest customer.
- Architected an infrastructure that includes four p595 UNIX systems, two DS8300 SANs,
multiple TSM tape library’s, and over 350 Intel servers, including Xseries, blades and
VMWare.
- Worked with project management teams to deliver the appropriate hardware to meet
Software installation deadlines for the Triad and Community Health systems project.
- Personally accounted for 21% of TSG Hardware revenue for FY ’07. Sold and shipped over
$19 million in Hardware and delivered $2.3 million in Maintenance and TSG services in FY
‘07
- Sold over $6.5 million in Hardware and services in FY ’08 accounting for over 8% of total
TSG business.
Application Technology Consultant October 2004 – April 2006
- Responsible for host hardware sales. Teamed with Field Sales Representatives to drive
sales for TSG solutions.
- Core Team Member on Triad sales team
- Triad deal was worth $120 million in revenue to the company my responsibility in the deal
was Technology sales which accounted for over $34 million in new business.
- Design, architected, and sold the largest hardware deal in TSG history. Hardware and TSG
services totaled $34,671,364.
- Personally accounted for 26% of TSG new Hardware sales for FY ’06 gained signature for
over $40 million in new business
Solutions Engineer October 2003 – October 2004
- Supported the TSG hardware Sales Representatives by collecting sizing information and
creating the appropriate hardware configurations/solutions.
- Worked with Avnet and our hardware vendors to verify solutions and obtain competitive
pricing.
Windows Domain Administrator February 2003 – October 2003
- Responsible for managing 130+ Intel servers in the Windward data center
- Handled level 2 helpdesk escalations pertaining to user access and VPN related issues.
- Managed a complex TSM environment to ensure all servers in the Windward Datacenter
were being backed up on a regular schedule.
Netifice Communications
Customer Advocate August 2001 - February 2003
- Review client requirements and align with current business needs
- Coordinate the implementation/installation of dedicated data lines into customers homes for
VPN access to their corporate network
- Responsible for the development and maintenance of process documentation including
departmental procedures, support procedures, and customer escalation procedures
EDUCATION
Truett McConnell College, Watkinsville, GA1998-2000
Universityof Mississippi, Oxford, MS 1997-1998