1. Strategic Human
Capital Management Inc.
August 2014
Maximizing The
Contribution
Of Your Workforce

2. Strategic Human
Capital Management Inc.
Forbes Magazine Quote
“ Given enough time and money, your
competitors can duplicate everything
you’ve got except for your committed
people”
August 2014

3. Strategic Human
Capital Management Inc.
August 2014

4. Strategic Human
Capital Management Inc.
Definitions
• Contribution = Capability x Commitment
• Capability = (Technical + Behavioral) KSAs
• Commitment = (Energy + Attention)%

5. Strategic Human
Capital Management Inc.
Metrics
• Human Capital Return on Investment
– (Revenue – [Expenses – Salary & Benefits])/Salary & Benefits
• Human Capital Value Added
– (Revenue – [Expenses – Salary & Benefits])/FTEs

6. Strategic Human
Capital Management Inc.
Capability Strategies
Strategy Score Improvements
Buy
Borrow
Build
Bind
Bounce
Benchmark

7. Strategic Human
Capital Management Inc.
Commitment Strategy
Identify and manage your
Employee Value Proposition

8. Strategic Human
Capital Management Inc.
Employee Value Proposition
• Employees seek to satisfy critical needs
• Employers that meet those needs
become employers of choice
• EVP is that blend of solutions to critical
needs that causes employees to select
one employer over all others

9. Strategic Human
Capital Management Inc.
Employee Value Proposition
• All employers develop an EVP, formally
or informally
• If formally developed, it can be managed
• If managed, it can provide sustainable
competitive advantage

10. Strategic Human
Capital Management Inc.
Proposition Components
• REWARDS
• RESPONSIBILITIES
• RELATIONSHIPS

11. Strategic Human
Capital Management Inc.
Component Elements
• REWARDS
– Affordable/flexible benefits
– Competitive/equitable wages
– Performance based increases
– Personal/professional development
– Advancement opportunities
– Recognition for contributions

12. Strategic Human
Capital Management Inc.
Component Elements
• RESPONSIBILITIES
– Adequate supporting resources
– Clear performance expectations
– Training for improved performance
– Connection to mission
– Utilize skills/abilities
– Input/feedback opportunities

13. Strategic Human
Capital Management Inc.
Component Elements
• RELATIONSHIPS
– Competent co-workers
– Interactions with customers
– Visible/approachable leaders
– Cooperation within/between departments
– Respect
– Fair/responsive supervisors