Funds Europe presents the main findings of our Global Custody Survey 2011

1. CUSTODY: SURVEY RESULTS
Funds Europe
Global Custody 2011
Funds Europe presents GLOBAL AUC AT 30 JUNE 2011 EUROPE AUC AT 30 JUNE 2011
the main findings of our (€BN) (€BN)
Global Custody Survey
2011 BNY Mellon 18,360 Citi 5,000
JP Morgan 11,718 BNY Mellon 4,438
State Street 11,582 JP Morgan 3,937
Citi 9,700 BNP Paribas 3,711*
BNP Paribas 4,845* Societe Generale 3,360
HSBC 4,107 Caceis 2,379
Societe Generale 3,445 State Street 2,015
Northern Trust 3,069 HSBC 1,984
Caceis 2,379 BBH 901
UBS 2,243 Northern Trust 873
BBH 2,151 UBS 763.7
RBC Dexia 1,622 RBC Dexia 637
Pictet 299.7 Swedbank 85
Swedbank 120 Pictet n/a
* figure at 31 March 2011 * figure at 31 March 2011
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2. TOP THREE NEW BUSINESS WINS 12 MONTHS TO 30 JUNE 2011
€bn AuC Client type Domicile
BBH n/d n/d n/d
BNP Paribas 13 Insurer France
5 Mutual France
n/a Fund manager Australia
BNY Mellon n/d
Caceis n/d
Citi 40 Bank Norway
5 Insurer/Fund manager UK
1.2 Bank/broker Denmark
HSBC n/d
JP Morgan 21 Pension fund provider Sweden
1.5 Asset manager Turkey
1.5 Pension fund provider UK
Northern Trust 12.7 Corporate Emea
8.5 Insurer Emea
8 Government Americas
Pictet n/d Third-party funds Europe
n/d Third-party funds Europe
n/d Pension funds Middle East
RBC Dexia n/d
Societe Generale 9 Asset manager Italy
6.1 Private bank Switzerland, Belgium, Guernsey
3 Asset manager France
State Street 122 Asset manager UK
32 Bank Italy
12 Fund manager UK
Swedbank 0.6 Asset manager Sweden
0.3 Asset manager Sweden
0.1 Fund manager Sweden
UBS 5.2 Bank North America
3.3 Pension fund Switzerland
3.2 Pension fund Switzerland
NET FLOW 12 MONTHS TO NEW CUSTODY WINS
30 JUNE 2011 (€BN) 12 MONTHS TO 30 JUNE 2011
Wins
BNY Mellon + 3,141 State Street 357**
JP Morgan + 1,444 Societe Generale > 200
HSBC 130
Northern Trust + 600
Citi > 100
Citi + 200
JP Morgan 96
Societe Generale + 150.5
Northern Trust 96
UBS + 52.6 UBS 22
Caceis + 50 Swedbank 15
Swedbank +1 BBH 10
BBH n/d BNP Paribas n/d
BNP Paribas n/d BNY Mellon n/d
State Street n/d Caceis n/d
RBC Dexia n/d
HSBC n/a
Pictet n/a
Pictet n/a
RBC Dexia n/a ** includes 235 gained from Intesa
Sanpaola acquisition
57

3. CUSTODY: DIRECTORY
Funds Europe Custody
Directory 2011
BBH Philippe Ricard (Pantin, Paris) Frankfurter Service Kapitalanlage-GmbH
Brown Brothers Harriman PNC Global Investment Servicing (GIS)
Philippe Kerdoncuff (Pantin, Paris)
Head of asset and fund services
140 Broadway Representative offices (Europe) in:
New York, NY Head of global custody Belgium, Denmark, France, Germany (2),
10005 Assets under custody at 31 March 2011 Ireland (3), Italy, Luxembourg (2),
USA Global: €4,845bn Netherlands (2), Poland, Spain, Switzerland,
tel: +1 212 483 1818 Europe: €3,711bn UK (11)
web: www.bbh.com New wins (year to 30 June 2011): n/a Products/services showing greatest
Country of origin: USA Top three new custody wins:
€13bn / Insurer / France / Maif Group
Increase in demand (last 12 months):
Operating in Europe: 83 years Investment Manager Outsourcing
€5bn / mutual / France / Malakoff Mederic ETFs
€n/a / Fund Manager / Australia / Devon Derivatives processing
Senior executives:
Jeffrey Holland (London)
Partner Fund Management Products/services launched or
Geoffrey Cook (Luxembourg) Representative offices (Europe) in:
France, UK, Germany, Luxembourg,
developed in the past 12 months:
Derivatives360
Belgium, Netherlands, Spain, Italy, Ireland, OnCore Investment Manager Solutions
Partner
Sean Pairceir (Dublin)
Switzerland, Poland, Hungary, Portugal, Distribution Support Services
Greece, Jersey, Guernsey, Isle of Man, Turkey
Partner
Daniel Genoud (Zurich) Market focus (year to 30 June 2011):
Managing Director Germany
BNY MELLON Ireland
BNY Mellon Asset Servicing
Assets under custody at 30 June 2011
Global: €2,151bn UK
Europe: €901bn One Canada Square
London
Products/services for launch or
Global custody as % of business: >80 %
E14 5AL
development in next 12 months:
Net flow 12 months to 30 June 2011: n/d RDR
UK UCITS IV
New wins (year to 30 June 2011): 10
tel: +44 (0)20 7964 5447
web: www.bnymellon.com
Market focus next 12 months:
EMEA
Representative offices (Europe) in:
Dublin, London, Zurich, Luxembourg
Country of origin: USA
Operating in Europe: 43 years
Market focus (year to 30 June 2011):
UK CACEIS
Switzerland CACEIS Investor Services
Frank Froud (London)
Senior executives:
Germany 1-3, place Valhubert
75206 Paris Cedex 13
Ross Whitehill (London)
Head of EMEA Asset Servicing
France
Market focus next 12 months:
UK
Switzerland tel: +33 1 57 78 00 00
Michelle Grundmann (Frankfurt)
Business Manager, Asset Servicing EMEA
Germany web: www.caceis.com
Leonique van Houwelingen (Amsterdam) Country of origin: France
Branch Manager
BNP PARIBAS Operating in Europe: over 20 years
BNP Paribas Securities Services
Country Executive for The Netherlands and
Senior executives:
9 rue du Débarcadère François Marion (Paris)
Head of Relationship Management for
93500 Pantin
Continental European Clients
Chief Executive Officer
France Jean-Pierre Michalowski (Paris)
Assets under custody at 30 June 2011
Global: €18,360bn
tel: +33 1 42 98 10 00 Europe: €4,438bn Deputy Chief Executive Officer
fax: +33 1 42 98 04 33 Global custody as % of business: 34% Sylvie Philippot (Paris)
Deputy Chief Executive Officer
Pierre Cimino (Luxembourg)
email:
BP2S_Corporate_comms@bnpparibas.com
Net flow (year to 30 June 2011):
+€3,141bn
web: http://securities.bnpparibas.com BNY Mellon Asset Servicing has made a Member of the Executive Committee
Country of origin: France significant commitment to trust and custody Assets under custody at 30 June 2011
Operating in Europe: 78 years services, contributing 31% to the Global: €2,379bn
Corporation's overall revenue. Europe: €2,379bn
Global custody as % of business: n/a
Senior executives:
Patrick Colle (Pantin, Paris)
BHF Asset Servicing GmbH Net flow (year to 30 June 2011): +€50bn
Recent acquisitions include:
CEO
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4. New wins (year to 30 June 2011): n/d CITI Net flow (year to 30 June 2011):
Citibank Global Transaction Services +€200bn (key drivers are new business wins
Citigroup Centre, Canada Square,
Representative offices (Europe) in:
France, Luxembourg, Germany, Ireland, from our clients consolidating custodian
Belgium, Netherlands, Switzerland London
E14 5LB
providers)
New wins (year to 30 June 2011): 100+
UK
Products/services showing greatest
ranging from new clients buying investor
tel: +44 (0) 20 7500 5000
increase in demand (last 12 months):
middle-office outsourcing solutions suite of products ( Funds Admin, Fiduciary,
support in the production of KIIDs fax: +44 (0) 20 7500 2960 Custody, Collateral Management and
web: www.transactionservices.citi.com Securities Lending), to clients buying global
Country of origin: USA custody separately such as Universal Banks,
Products/services launched or
Operating in Europe: 29 years
developed in the past 12 months:
continued development of our securities Broker Dealers and Private Banks.
lending offering;
Chandresh Iyer (New York)
Senior executives:
enhanced depository controls including new
Top three new custody wins:
€40bn / Bank / Norway / DnB NOR
reporting; Global Product Head for Custody and €5bn / UK Insurance-Fund Manager / UK
improved clearing facilities for cash, listed €1.2bn / Bank-Broker / Denmark / Saxo
Andrew Gelb (London)
Investment Administration Services
and OTC derivatives Bank AS
Market focus (year to 30 June 2011): EMEA Head of Securities & Funds
Germany
Representative offices (Europe) in:
Austria, Belgium, Bulgaria, Czech Republic,
Nick Titmuss (London)
Services
North America Denmark, Finland, France, Germany,
Asia Greece, Hungary, Ireland, Italy, Jersey,
Terry Alleyne (London)
EMEA Head of Global Custody Product
Products/services for launch or Luxembourg, Norway, Netherlands, Poland,
Portugal, Romania, Slovakia, Slovenia,
development in next 12 months: EMEA Head of Global Custody Business
Further develop middle-office outsourcing Management
Spain, Sweden, Switzerland, UK
solutions, and cross-border distribution Assets under custody at 30 June 2011
support Global: €9,700bn Products/services showing greatest
Europe: €5,000bn increase in demand (last 12 months):
Collective Investment Services: custody &
Global custody as % of business: 27%
Market focus next 12 months:
Germany execution for mutual funds, hedge fund and
North America (Q1+2 2011 net income Global Transaction
hedge fund of funds;
Asia Services level)
Execution to Custody for global equities:
end-to-end solution for one-stop equity
execution to custody settlement and asset
servicing;
Custody for Collateral Management, OTC
derivative and other collateral requirements.
Products/services launched or
developed in the past 12 months:
Collective Investment Services custody:
continued development and investment;
Corporate Action arbitrage: leveraging our
investment bank capabilities to enhance our
clients options on corporate action events;
Private Equity custody services in Europe.
Market focus (year to 30 June 2011):
Nordic Region
Luxembourg & Ireland Offshore markets
Middle East
Products/services for launch or
development in next 12 months:
Integrated Custody: further leveraging our
proprietary network to create improved
services and efficiencies to our global
custody clients;
Accelerated Dividends: enhanced payment
terms to clients holding OECD Gov Debt
for coupons & redemptions;
Collective Investment Service: increasing
our connectivity options for Collective
Investment execution and custody services
Market focus (EMEA) next 12 months:
Middle East Region
Europe: Germany, offshore Funds,
Netherlands & UK
CEEMEA markets: Eastern European
outtflow opportunities
65

5. CUSTODY: DIRECTORY
EC4Y 0JP will be its own subcustodian (India and
UK Ireland already transitioned):
HSBC
HSBC Securities Services
Level 28, 8 Canada Square tel: +44 (0) 20 7777 2000
web: www.jpmorgan.com
Products/services for launch or
London
EPIC (Execution Plus Integrated Custody):
development in next 12 months:
E14 5HQ Country of origin: USA
UK Operating in Europe: 30 years Trade Matching
tel: +44 (0) 20 7005 8945
additional markets under review for
Market focus next 12 months:
web: www.hsbcnet.com/hss Francis Jackson (London)
Senior executives:
Country of origin: Hong Kong possible opening include Bosnia, Cambodia
& Malawi;
Managing Director, World Wide Securities
Operating in Europe: 100 years
Kelly Mathieson (New York) for Direct Custody & Clearing expansion:
Services EMEA Markets Executive
Drew Douglas (London) complete Brazil transition, and
Senior executives:
expansion in APAC and selected MENA
Managing Director, Global Custody &
Robert Ward (London)
Clearance Business Executive
Arjun Bambawale (London)
Co Head HSBC Securities Services
Managing Director, Global Custody & NORTHERN TRUST
John Van Verre (London) 50 Bank Street
Head of HSBC Securities Services, Europe
Clearing EMEA Product Executive
Assets under custody at 30 June 2011 London
Paul Stillabower (London) Global: €11,718bn E14 5NT
Head of Global Custody
Europe: €3,937bn UK
tel: +44 (0) 20 7982 2000
Global Head of Business Development,
(conversion rate 1 USD = 0.69153 EUR)
web: www.northerntrust.com
Fund Services
Worldwide Securities Services generated
Global custody as % of business:
Country of origin: USA
Assets under custody at 30 June 2011
Global: €4,107bn
Europe: €1,984bn $3.7 billion in net revenue for the full year Operating in Europe: 42 years
Global custody as % of business: 18 % 2010. This represents 3.5 percent of
JPMorgan Chase & Co.’s total net revenue Wilson Leech (UK)
Senior executives:
(in 2010)
New wins (year to 30 June 2011): 130 for the year. Executive Vice President – Head of EMEA
Net flow (year to 30 June 2011):
+€1,444 bn Penelope Biggs (UK)
Representative offices (Europe) in: Region
United Kingdom, Luxembourg, Ireland
(Dublin), Germany, Guernsey, Malta (conversion rate 1 USD = 0.69153 EUR) Executive Vice President – Regional Head
New wins (year to 30 June 2011): 96
Toby Glaysher (UK)
Products/services showing greatest of Institutional Investor Group
Top three new custody wins:
Large complex mandates encompassing a €21bn / Pension Fund provider / Sweden
increase in demand (last 12 months):
Senior Vice President – Regional Head of
wide spectrum of securities services; €1.5bn / Asset Manager / Turkey Global Fund Services
Exchange Traded Funds; €1.5bn / Pension Fund Provider / UK Assets under custody at 30 June 2011
Middle office services. Global: €3,069bn
Europe: €873bn
Representative offices (Europe) in:
Amsterdam, Belgium, Denmark, Finland,
France, Germany, Guernsey, Ireland, Italy, Global custody as % of business: 60%
Products/services launched or
Exchange Traded Funds support; Jersey, Luxembourg, Netherlands, Norway, in 2010
developed in the past 12 months:
New compliance monitoring service; Poland, Russia, Spain,Sweden, Switzerland, Net flow (year to 30 June 2011): +600
Key Investor Information Document for UK Strong net flows in the last year attributed to:
UCITS IV Products/services showing greatest Strong appetite for our Institutional
increase in demand (last 12 months): Governance Services developed by our
Asia: Pension Funds, Insurance Companies Transition Management
Market focus (year to 30 June 2011):
Retirement Solutions Practice;
and Private Equity; Collateral Management Increased demand for regulatory expertise
Middle East: Accounting & Valuation and Second generation outsourcing and solutions
Analytics; Products/services launched or New wins (year to 30 June 2011): 96
North America: Alternative Funds
J.P. Morgan Fund Order Routing and
developed in the past 12 months: Top three new custody wins:
€12.7bn / Corporate / EMEA
Settlement Services (FORSS) and J.P. €8.5bn / Insurance / EMEA
Products/services for launch or
Global Money Markets Funds capabilities Morgan CARSSM; €8.0bn / Government / Americas
development in next 12 months:
Global Middle Office proposition Development of an on-line tax
Global ex ante risk product documentation tool for clients;
Representative offices (Europe) in:
Amsterdam, Dublin, Guernsey, Jersey,
detailed derivative market exposure reports Limerick, London, Luxembourg, Stockholm
Europe/Asia/Middle East: comprehensive to assist in monitoring leverage and
Market focus next 12 months:
UCITS IV proposition consolidated issuer and counterparty
Products/services showing greatest
Europe/Asia/Middle East/North America: reporting
increase in demand (last 12 months):
Institutional Governance Solutions
end-to-end Middle Office proposition Risk services
these markets added to custody network:
Market focus (year to 30 June 2011):
Asia: Insurance, Pension and Private Equity Collateral management
segments. Palestine Client directed pricing
Trinidad and Tobago
Uganda
Products/services launched or
WAEMU (Benin, Burkina Faso, Guinea
JP MORGAN
Institutional Governance Solutions
developed in the past 12 months:
J.P. Morgan Worldwide Securities Services
60 Victoria Embankment Bissau, Mali, Niger, Senegal and Togo) OTC derivatives – CCP
London increasing the number of locations where it Investment operations outsourcing
66

6. CUSTODY: DIRECTORY
1986 and Dexia Fund Services since1959) Europe: €3,360bn
Netherlands
Market focus (year to 30 June 2011):
Global custody as % of business: n/d
Norway Tony Johnson (London)
Senior executives:
Finland
Net flow (year to 30 June 2011):
Global Head, Sales & Distribution +€150.5bn
Products/services for launch or Assets under custody at 30 June 2011 New wins (year to 30 June 2011): >200
Global: €1,622bn
Governance products & solutions
development in next 12 months:
Europe: €637bn
Top three new custody wins:
€9bn / Asset Manager / Italy / Allianz GI
Enhanced risk services Global custody as % of business: 18% €6.1bn/ Private bank / CH, BE and GY,
Peek-thru in 2010 €3bn / Asset Manager / France
Saudi Arabia
Market focus next 12 months:
n/a
Net flow 12 months to 30 June 2011: Representative offices (Europe) in:
Croatia, Czech Republic, France, Germany,
Switzerland Representative offices (Europe) in: Greece, Ireland, Italy, Luxembourg, Poland,
Belgium, France, Luxembourg, Switzerland, Romania, Russia, Serbia, Slovenia, Spain,
PICTET Italy, Spain, Ireland, UK Switzerland, United Kingdom
Pictet & Cie.
Route des Acacias 60
Products/services showing greatest Products/services showing greatest
1221 Geneva 73
increase in demand (last 12 months):
Cash & Margin & Securities Finance:
increase in demand (last 12 months)
Independent pricing services
Switzerland Fiduciary Investment and MMF sweep KIID service offering
tel: +41 58 323 2323 Securities Lendings
web: www.pictet.com Foreign Exchange: Currency Overlay
Products/services launched or
Country of origin: Switzerland KIID service offering
developed in the past 12 months:
Products/services launched or
Operating in Europe: >50 years UCITS funds solution
Cash & Margin & Securities Finance:
developed in the past 12 months:
Direct orders on French funds
Marc Briol (Geneva) Fiduciary Investment and MMF sweep
Senior executives:
Securities Lending: Third Party Lending
Market focus (year to 30 June 2011):
Germany
Foreign Exchange: Share Class Hedging
Chief Executive Officer – Pictet Asset
Emerging markets
Gilles Paupe (Geneva)
Services
USA (Global Securities Services Alliance™
evaluating entry strategies for some key
Market focus (year to 30 June 2011):
Chief Marketing Officer – Pictet Asset with U.S. Bancorp Fund Services)
Services markets where we currently do not have a
presence, e.g. Germany and some APAC
Products/services for launch or
Assets under custody at 30 June 2011
Global: €299.7bn Solvency II solution
development in next 12 months:
Europe: n/a
Products/services for launch or
Cash & Margin & Securities Finance: OD
development in next 12 months:
Global custody as % of business: n/a Ireland/Luxembourg
Market focus next 12 months:
facilities for clients in Custody Emerging markets
3rd party funds / Europe Securities Lending: enhanced Securities Germany
Top three new custody wins:
3rd party funds / Europe Lending Client Reporting capability
Pension Funds / Middle-East on line self service reporting
Foreign Exchange: Emerging Markets risk
elimination
Representative offices (Europe) in:
Switzerland (4) Spain (2), Italy (4), Germany,
Luxembourg, France, UK
Continue to develop and grow our current
Market focus next 12 months:
markets and on entering key markets where
Products/services showing greatest
we do not have a presence today.
increase in demand (last 12 months):
Investment Controlling tool
Regulatory Reporting
SOCIETE GENERALE
Societe Generale Securities Services
Products/services launched or
Investment reporting 170, place Henri Regnault
developed in the past 12 months:
On-line tool 92000 Paris La Défense 7
France
tel: +33 1 42 14 20 00
Market focus (year to 30 June 2011):
Switzerland
Europe fax: +33 1 56 37 37 16
UK email: sgss.com@socgen.com
web: www.sg-securities-services.com
Country of origin: France
Operating in Europe: over 50 years
RBC DEXIA
RBC Dexia Investor Services
71 Queen Victoria Street, 4th Floor
Alain Closier (Paris)
Senior executives:
London
EC4 V4DE Global Head of Societe Generale Securities
UK
Bruno Prigent (Paris)
Services
web: rbcdexia.com
Country of origin: Canada/Belgium Deputy Head of Societe Generale Securities
Operating in Europe: as RBC Dexia Services
Investor Services since January 2006 Assets under custody at 30 June 2011
(predecessor RBC Global Services since Global: €3,445bn
68

7. STATE STREEET SWEDBANK UBS
State Street Corporation Swedbank AB (Publ.) UBS AG
20 Churchill Place Regeringsgatan 13 Bahnhofstrasse 45, P.O. Box
Canary Wharf Stockholm 8098 Zurich
London SE-105 34 Switzerland
E14 5HJ Sweden tel: +41-44-234 11 11
UK tel: +468 5859 00 00 fax: +41-44-239 91 11
tel: +44 20 3395 7000 fax: +468 732 71 47 email: assetservicing@ubs.com
web: www.statestreet.com web: www.swedbank.com web: www.ubs.com/assetservicing
Country of origin: USA Country of origin: Sweden Country of origin: Switzerland
Operating in Europe: 39 Years Operating in Europe: 20+ years Operating in Europe: 157 years
(State Street opened Munich office in 1972) Senior executives:
Lukas Gähwiler (Zurich)
Senior executives:
Senior executives: Ola Laurin (Stockholm)
Joseph Antonellis (London) CEO UBS Switzerland
Jürg Zeltner (Zurich)
Senior Vice President, Head of Securities
Vice Chairman
Stefan Gmür (Munich)
Services
Tiina Norberg (Stockholm & Tallinn) CEO UBS Wealth Management
Executive Vice President Christine Novakovic (Zurich)
Steven Smit (London)
Vice President, Acting Head of Securities
Head Corporate and Instiutional Clients
Guido Bühler (Zurich
Services
Sofia Brånfelt (Stockholm)
Senior Managing Director
Willie Slattery (Dublin) Head of Asset Servicing
Executive Vice President Vice President, Head of Global Custody &
Assets under custody at 30 June 2011
Global: €2.243bn
Network Management, Acting Head of
Assets under custody at 30 June 2011
Global: €11,582bn Operations
Europe: €763.7bn (assets under Global
Europe: €2,015bn Henrik Staffas (Stockholm)
Custody, booking center Switzerland)
Global custody as % of business: n/a
Vice President, Head of Funds Services
Global custody as % of business:
In 2010, Investment services accounted for Assets under custody at 30 June 2011
67% of total fee revenue Global: €120bn Net flow 12 months to 30 June 2011:
Europe: €85bn + €52.6 (Global Custody, booking center
New wins: 357 clients gained in 2010 Switzerland)
Global custody as % of business: 70%
in 2010 New wins (year to 30 June 2011): 22
(note: 235 of these resulting from acquisition
Net flow (year to 30 June 2011): 1 Top three new custody wins: bn
of Intesa Sanpaolo)
€5.2bn / Banks / North America
Top three new European custody wins:
€122bn/ Asset manager / UK / F&C New wins (year to 30 June 2011): 15
€3.3bn / Pension Fund / Switzerland
€32bn / Bank / Italy / Banca Mediolanum
€3.2bn / Pension Fund / Switzerland
€12bn / Fund manager / UK /First State
Top three new custody wins:
€0.6bn / Asset Manager / Sweden
€0.3bn / Asset Manager / Sweden
Representative offices (Europe) in:
Austria, Belgium, Bulgaria, Croatia, Cyprus,
Representative offices (Europe) in:
Belgium, Channel Islands, France, €0.1bn / Fund Manager / Sweden
Czech Republic, Denmark, Estonia,
Germany, Ireland, Luxembourg,
Finland, France, Germany, Greece,
Netherlands, Poland, Switzerland, UK
Representative offices (Europe) in:
Estonia, Lithuania, Latvia, Russia, Finland, Guernsey, Hungary, Iceland, Ireland, Italy,
Products/services showing greatest Norway Denmark, Spain, Ukraine Jersey, Latvia, Lithuania, Luxembourg,
Norway, Netherlands, Poland, Portugal,
increase in demand (last 12 months):
Collateral management
Products/services showing greatest
Romania, Slovakia, Slovenia, Spain,
Entity exposure monitoring
increase in demand (last 12 months):
Bundled offering for fund & custody services Sweden, Switzerland, UK
Products/services launched or Collateral Management
Derivatives Clearing
developed in the past 12 months: Products/services showing greatest
Risk reporting for UCITS increase in demand (last 12 months)
Custody enhancements
Products/services launched or - Fund and Managed Account Solutions
Environmental, social and governance
developed in the past 12 months: - Continous Linked Settlement
Global Custody - Performance Reporting
reporting services
Fund Administration
Transfer Agency
Market focus (year to 30 June 2011): Products/services launched or
Italy developed in the past 12 months:
Luxembourg Market focus (year to 30 June 2011): - Risk and Performance Reporting on
United Kingdom Home markets (Sweden & Baltics) Alternative Investments
Globally through agents, - Individual Collateral Management
Products/services for launch or
Products/services for launch or Market focus (year to 30 June 2011):
Asia
development in next 12 months:
Springboard: a mobile application, development in next 12 months:
extending my.statestreet.com to Stronger offering to wealth management EMEA
on-the-go users (from June 2011; and fund management clients.
Services for Luxembourg based funds.
Products/services for launch or
CApTAIN: online corporate action development in next 12 months:
notification and instruction tool upgrade Integrated Trading/Custody i.e. Broker - Cost Transparency Report
Market focus next 12 months: Custody solution. - Online Reporting Enhancements
Italy Market focus next 12 months: Market focus next 12 months:
Luxembourg Home markets (Sweden & Baltics) - Asia
United Kingdom Globally through agents - EMEA
69