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Coaching
instead of
Problem-Solving:
What Managers
need to know!
A Forbes Workplace Survey
suggests that 87% of Employees
are Not Actively Engaged in
their Jobs Forbes: March 2014
 13% are engaged and drive innovation
 Work with passion, feel connected to their company and
move the organization forward.
 63% have checked-out and are not-engaged
 Sleepwalk through their workday.
 24% are actively disengaged
 Undermine what their engaged coworkers accomplish.
Disengaged/Not Engaged Employees
outnumber Engaged Employees 2:1
Yet in World-Class Organizations
it is the exact Opposite
Forbes: March 2014
Companies with engaged employees see
240% improvement in business results.
“Achieving the highest possible
return on human capital must
be every manager's goal.”
Brian Tracy
Why are navigational conversations important?
 Provides leaders with the skills to
unlock the talents and problem-
solving abilities of others
 Too many managers are doing
hands-on work themselves
 Need to harness the untapped
potential in the workplace
Who Should Attend
 Supervisors, Managers and
Organizational Leaders
 Anyone who is responsible for the
development, growth & progress of
others
The Two Day Interactive Workshop
Day One
 Defining the Role of a Coach
 Coaching Conversation Model
 The Art of Conscious Listening
 The Art of the Question
 Coaching Practice
Day Two
 Coaching Conversation Model part 2
 Bridging the Gap
 Coaching Practice
 The Art of Telling
 Coaching Practice and Feedback
Program Cost
The Two Day workshop includes a participant’s journal and resource tools, an active
and participative learning style, a navigational conversations™ Certificate, a
continental breakfast, lunch and afternoon coffee break refreshments both days
$1,997 per participant
(Discounts available for multiple attendees from the same company)
What you’ll Learn
 Key principles that define successful
coaching interactions
 Where and when to use the tested
and proven 5-step coaching model
 The Art of Conscious Listening; The Art
of the Question; The Art of Telling
Stephen Simms
A Leader’s Leader with over
30+ years of proven business success
from the Backroom to the Boardroom
s.simms@focalpointcoaching.com
587-888-4714
A Few Testimonials from Recent Workshops...
“The Program was well received, practical, and real for the managers. It is apparent
this will be a practical tool for the team to take away and use immediately.” Rick
Carron - VP Sales, Superior Propane
“Excellent integration of course materials & exercises. Performing the exercises
immediately after learning the topic was very effective.” Adam Hyland, Human
Resources Business Partner, Packers Plus Energy Services
“This program is easier to implement than courses on coaching I have taken in the
past. Much more user friendly and I will be able to integrate it into my leadership
style with more success.” Travis Matijevich, Asst. Superintendent, Silver Springs G&CC
“I thought I had been coaching all along. I now realize that my coaching was more
of an event than a culture. These two days will make me a better leader to my
team and a higher performer for my company.” Barry Ward, District Manager,
Sodexo
“Focal Point Coaching, and this course, was exactly the boost I needed at this point
in my career. I had been in a leadership role for a little over a year and with the
communication skills I took away from this course I have been able to coach and
lead my team much more effectively. Lots of good take-aways and the course
keeps you engaged from start to finish. I would recommend this to anyone looking
for that extra leadership edge.” Kelly Baum, Sales Manager, Cochrane Toyota
Kelly Laverty
Successful executive and business coach with
30+ years industry experience and more than
4,000 hours of coaching entrepreneurs and
business leaders
k.laverty@focalpointcoaching.com
403-585-6653

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Navigational Conversations Brochure

  • 2. A Forbes Workplace Survey suggests that 87% of Employees are Not Actively Engaged in their Jobs Forbes: March 2014  13% are engaged and drive innovation  Work with passion, feel connected to their company and move the organization forward.  63% have checked-out and are not-engaged  Sleepwalk through their workday.  24% are actively disengaged  Undermine what their engaged coworkers accomplish. Disengaged/Not Engaged Employees outnumber Engaged Employees 2:1 Yet in World-Class Organizations it is the exact Opposite Forbes: March 2014 Companies with engaged employees see 240% improvement in business results. “Achieving the highest possible return on human capital must be every manager's goal.” Brian Tracy
  • 3. Why are navigational conversations important?  Provides leaders with the skills to unlock the talents and problem- solving abilities of others  Too many managers are doing hands-on work themselves  Need to harness the untapped potential in the workplace Who Should Attend  Supervisors, Managers and Organizational Leaders  Anyone who is responsible for the development, growth & progress of others The Two Day Interactive Workshop Day One  Defining the Role of a Coach  Coaching Conversation Model  The Art of Conscious Listening  The Art of the Question  Coaching Practice Day Two  Coaching Conversation Model part 2  Bridging the Gap  Coaching Practice  The Art of Telling  Coaching Practice and Feedback Program Cost The Two Day workshop includes a participant’s journal and resource tools, an active and participative learning style, a navigational conversations™ Certificate, a continental breakfast, lunch and afternoon coffee break refreshments both days $1,997 per participant (Discounts available for multiple attendees from the same company) What you’ll Learn  Key principles that define successful coaching interactions  Where and when to use the tested and proven 5-step coaching model  The Art of Conscious Listening; The Art of the Question; The Art of Telling
  • 4. Stephen Simms A Leader’s Leader with over 30+ years of proven business success from the Backroom to the Boardroom s.simms@focalpointcoaching.com 587-888-4714 A Few Testimonials from Recent Workshops... “The Program was well received, practical, and real for the managers. It is apparent this will be a practical tool for the team to take away and use immediately.” Rick Carron - VP Sales, Superior Propane “Excellent integration of course materials & exercises. Performing the exercises immediately after learning the topic was very effective.” Adam Hyland, Human Resources Business Partner, Packers Plus Energy Services “This program is easier to implement than courses on coaching I have taken in the past. Much more user friendly and I will be able to integrate it into my leadership style with more success.” Travis Matijevich, Asst. Superintendent, Silver Springs G&CC “I thought I had been coaching all along. I now realize that my coaching was more of an event than a culture. These two days will make me a better leader to my team and a higher performer for my company.” Barry Ward, District Manager, Sodexo “Focal Point Coaching, and this course, was exactly the boost I needed at this point in my career. I had been in a leadership role for a little over a year and with the communication skills I took away from this course I have been able to coach and lead my team much more effectively. Lots of good take-aways and the course keeps you engaged from start to finish. I would recommend this to anyone looking for that extra leadership edge.” Kelly Baum, Sales Manager, Cochrane Toyota Kelly Laverty Successful executive and business coach with 30+ years industry experience and more than 4,000 hours of coaching entrepreneurs and business leaders k.laverty@focalpointcoaching.com 403-585-6653