Stephanie Britton has over 10 years of experience in retail, customer service, and theatre management roles. She has held various positions at the Houston Shakespeare Festival, Midtown Arts and Theatre Center of Houston, and University of Houston School of Theatre & Dance where her primary duties included handling payroll, ticket sales and distribution, advertising, overseeing staff and volunteers, and providing excellent customer service. She also has stage management experience from internships with Stage Repertory Theatre, Virginia Shakespeare Festival, and Gilbert & Sullivan Society of Houston. Her skills include American Sign Language, Microsoft Office, cash handling, and displaying merchandise to enhance sales. She earned a Bachelor of Fine Arts in Theatre with a focus on Stage Management from the University of Houston in
Retail & Customer Service Professional with Theatre Experience
1. Stephanie Britton
Houston, TX stephanieannbritton@gmail.com
RETAIL/CUSTOMER SERVICE
Houston Shakespeare Festival, Houston, Texas Summer 2014
Assistant Company Manager
Primary duties include handling all employees’ payroll, creating and updating show program, ticket
distribution and complementary tickets, and advertising/publicity.
Midtown Arts and Theatre Center of Houston, Houston, Texas 2015 to present
House Manager & Box Office Associate
Primary duties include taking ticket orders and customer service. Working front of house for different
shows, managing volunteers, communicating with different companies.
University of Houston School of Theatre & Dance, Houston, Texas 2012 to present
House Manager
Primary duties include managing all volunteers, ushers and concessions in Front of House. Assist with
Front of House receptions, opening nights, donor parties and special events. Handle all customer service
issues, including but not limited to problem tickets and patrons with special needs.
Concession Manager
Primary duties include overseeing additional concessions staff, serving the patrons and handling cash.
Set up/breakdown and cleaning, nightly deposits and good customer service.
Usher
Primary duties include organizing and cleaning public areas, establishing a rapport with attending patrons,
using ticket scanners, handing out programs and assisting other front of house areas if needed.
RELATED EXPERIENCE
Stage Reparatory Theatre Various Shows
Stage Manager
Virginia Shakespeare Festival Summer
2015
Stage Management Intern
Gilbert & Sullivan Society of Houston Summer
2013
Production Intern
Family Life Assembly of God Fireworks 2006 - 2012
Stock/Sales Clerk, Seasonal
Katy Independent School District 2010 – 2012
Student Technician
SPECIAL SKILLS
Fluent in American Sign Language, can read sheet music, can operate register, credit card
machine and copier, scheduling, managing employees, Microsoft Office, filing, answering
phone, creating/maintaining paperwork, deposits, good customer service, comfortable working
with large amounts of cash and credit sales and can organize and display merchandise to
enhance sales.
EDUCATION
University of Houston, Bachelor of Fine Arts in Theatre – Stage Management (2016)
REFERENCES
Available upon request