1. 118 Laufer Ln Apt 2 PA 18337 | 570-504-5711/570-994-2839| sbaker51@ptd.net
Project Management Professional
Productivity – Quality Improvement – On-time Delivery
13 years of broad-based global information technology project management expertise; strong in relationship
management and team building with a proven record of successfully completing projects on time, within
budget, with a record of improving existing processes.
Versatile project manager with proven ability to drive both hardware and software projects to successful
completion in a matrixed environment having exceptional communication and rapport building skills and
attention to detail resulting in high levels of client satisfaction
http://www.linkedin.com/pub/stanley-baker/b/477/974
KNOWLEDGE & SKILLS
 Cross-Functional Team Leadership  PMI Project Methodologies  Process Engineering
 Scope Definition  Critical Path Analysis  Quality Assurance
 Business Case Assessment  Conflict Resolution  Change Management
 Microsoft Project (10 years)  Technology Integration  Microsoft Visio (10 years)
 Risk Identification and Mitigation  Microsoft Office (10 years)  Communications Planning
 Unix/Linux
ACHIEVEMENTS
 Created a web-based technical guide for branch personnel to explain communications room
components resulting in decreased technical support call volume
 Implemented hoot over IP to replace legacy dedicated voice circuits (POTS) used in remote branch
offices for morning and sales call (hoot & holler) system saving more than $100k annually
 Deployed Cisco Content Engine in approximately 400 offices to proxy web content providing bandwidth
saving and improving user experience
 Upgraded UBS’ enterprise MS Exchange Server 2003 to MS Exchange Server 2007 improving
reliability and ease of use
 Deployed Wide Area File Services ensuring regulatory compliance
 Integrated multiple brokerage firms into UBS strengthening firm’s market position
 Decommissioned over 400 Sybase servers in remote branch offices resulting in cost savings based on
server maintenance cost elimination
 Managed the installation and provisioning of T1 circuits at branch offices nationwide
 Upgraded all data center Oracle and Sybase servers to latest server O/S ensuring data availability
 Upgraded over 1200 servers in 400 branch offices requiring both hardware and OS
upgrades. Managed the operational activities of the project. Assured timelines and deliverables were
met by working with external vendors, reported status and financials to management.
 Managed network upgrade from legacy token ring to Ethernet for over 400 offices. This included the
replacement of every office’s network hardware and over 16,000 desktop token ring cards to ensure
industry standard compatibility and increase throughput
 Managed migration of AT&T and Sprint circuits from frame relay network to MPLS for over 400 offices
decreasing cost and increasing efficiency

2. STANLEY P.BAKER
 Managed Cisco router and switch hardware upgrades increasing reliability
 Migrated Sybase servers to a consolidated farm environment. Each application had its own Sybase
instance on individual UNIX servers. They were migrated to a Sybase farm, in IBM P690 LPARS, to
consolidated Sybase instances centralizing the data, facilitating backups, and ensuring data integrity
 Managed the simultaneous deployment of approximately twenty software application updates during
each application release cycle adding additional functionality to existing products
 Coordinated thick client and distributed application deployments
 Managed the planning, scheduling, coordination and deployment of critical application patches on a
monthly basis addressing incompatibilities introduced by dynamic changes in an ever evolving
environment
 Helped plan, develop and deploy a new application release process that was utilized by the entire firm
streamlining the process and facilitating communication
 Managed application releases for both the desktop and web to the production environment on multiple
platforms
 Coordinated scheduling, communications, training and support of deployments to the production
environment by assuring adherence to sign-off criteria increasing statistical rate of success
 Proactively identified risks and suggested strategies mitigating same and facilitating the on-time
completion of project deliverables within specified budgetary constraints
 Identified issues and managed scope creep to keep project within design parameters preventing
unnecessary delays in implementation
 Performed deployment conflict analysis preventing conflicts impacting the production environment
 Acted as a single point of contact to stakeholders and product managers to confirm that deployments
were aligned with business strategic goals and software design specifications while also
communicating the implementation scope, objectives and impact to the business and stakeholders
 Chaired status meetings on a regular basis to disseminate status to the project team, stakeholders and
management
 Working with subject matter experts, defined, coordinated and executed testing methodologies
 Managed desktop migrations from Window NT to Windows XP when integrating regional brokerage
firms into Paine Webber and later UBS insuring data consistency
PROFESSIONAL HISTORY
HEALTH INSURANCE CONSULTANT / PRODUCER 2015
Xerox
Call center consultant for Highmark insurance products. Advised interested consumers with making the
most appropriate health insurance product selection for their individual needs. Utilized PA state health
insurance license, Highmark product training and knowledge of the ACA and Healthcare.gov.
HARDWARE TECHNICIAN
C3I 2013
Responsibilities included identifying and resolving hardware and software issues that could not be resolved
over the telephone. New build laptop and iPad software configuration
INSURANCE PRODUCER
National Agents Alliance 2012
Appointed with NAA as an independent agent
INSURANCE PRODUCER 2011
American Income Life

3. STANLEY P.BAKER
Studied and earned an insurance producer’s license for both Delaware and Pennsylvania and worked for
American Income Life Insurance Company catering to the niche union membership market.
BUSINESS CONSULTANT
Schultz Electrical Contracting 2010-2011
Procured business via servicemagic.com; initiated initial conversations with clients; coordinated scheduling
of estimate; determined risk was within acceptable parameters; negotiated job cost with customer; managed
contract agreements; scheduled work; assisted with performance of work; verified work quality; managed
contract closure.
BUSINESS OWNER 2009-2010
The Success Solution
During this time I owned and operated an internet marketing company. This required understanding and
implementing a WordPress blog and a website, processing payments, and interacting with clients both on the
phone and via technology. Project management aspects of this job included time, cost, communications, and
risk management.
PROJECT MANAGER 1998-2009
UBS Financial Services Jersey City, NJ
During my tenure with UBS in both the wealth management and information technology divisions, I
performed the following activities to varying degrees as necessitated by project needs: Project
requirements gathering, preparing project plans, risk assessment and mitigation, communications planning,
creating statements of work, resource balancing (HR management), quality planning, teaming, time, cost,
scope and integration management. Last two years worked via telecommuting.
IMPLEMENTATION COORDINATOR 1996-1998
Automatic Data Processing Jersey City, NJ
 Deployed a new brokerage front-end system (NextGen) for Smith Barney at various offices
throughout the United States.
This required traveling to the assigned offices and upgrading both the communications room and desktop
hardware and software; Coordination of the migration of data from the legacy to the new platform with
Smith Barney internal service providers; Management of the IBM engineers to ensure accurate and timely
completion of all assigned tasks.
The reward for my work ethic was being sent to upgrade three branches in Hawaii – Oahu, Hawaii and
Maui
PROFESSIONAL DEVELOPMENT
Project Management Institute – Newtown Square, PA
CAPM Certification in progress
George Washington University – Washington, DC
Certificate in Managing Projects in Organizations

4. STANLEY P.BAKER
Certificate in Project Leadership, Management and Communications
Certificate in Introduction to Linux (edX – Linux Foundation)
TCT Technical Training
LAN/WAN Internetworking
Understanding Addressing in a TCP/IP Network
Frame Relay & Wide Area Networks
Understanding ATM in Corporate Networks
Cisco Routers/Switches
The Chubb Institute – Jersey City, NJ
Diploma with honors in Data Center Support
National Radio Institute – Washington, DC
Computer Programming
Cleveland Institute of Electronics – Cleveland, OH
Electronics Technology
Delaware State Insurance Department
Insurance Producer's License Number 1125362 (expired)
Pennsylvania State Insurance Department
Insurance Producer's License Number 597575 (expired)
Insurance Producer’s Health Insurance License Number (752587)
I studied sales, marketing, copywriting and passed the PA and Delaware State licensing tests for insurance
production. Skills gained thereof useful for consensus gathering between project stakeholders.
KEYWORDS:
pmi, pmp, cost saving, cost avoidance, capm, windows, Microsoft Office, Microsoft Project, Microsoft Visio,
Linux, Unix, Sybase, oracle, mpls, frame relay, cisco, routers, content engine, servers, workstations, risk,
mainframe, software, written and verbal communications, financial, quality, performance, bmc, database, hoot,
change management, qa, uat, 3270, switches, entitlements, data migration, Reuters, problem-solving,
WebSphere, aix, marimba, opc, autosys, SharePoint, sdlc
Reading/Listening List:
o A Guide to the Project Management Body of Knowledge (4th & 5th Editions): (Pmbok Guide)
by Project Management Institute
o PMP Exam Prep, Fifth Edition: Rita's Course in a Book for Passing the PMP Exam by Rita
Mulcahy
o CAPM Exam Prep: Rita Mulcahy's Course in a Book for Passing the CAPM Exam
o https://www.project-management-prepcast.com/
o https://itpro.tv
 A+, Network+, Security+, Linux+, PMP, MCSA Windows 7, MS Project 2013, MS Office
2013, Citrix XenServer, Wireshark, GNS3, Cryptography, CEH, ITIL, Lean Six Sigma

5. STANLEY P.BAKER

o https://lynda.com
 Project Management Fundamentals, Agile Project Management, Project 2013 Essential
Training, Managing Project Schedules, Managing Project Communication Tutorial,
Transitioning from Waterfall to Agile Project Management
o Project Management Nation : Goals for the New and Practicing IT Project Manager -
Guidance, Tools, Templates and Techniques that Work! by Jason Charvat
o Project Management - Best Practices: Achieving Global Excellence (The IIL/Wiley Series in
Project Management) byHarold Kerzner
o A Standard for Enterprise Project Management (ESI InternationalProject Management Series)
by Michael S. Zambruski
o Project Management For Dummies (For Dummies (Business & Personal Finance)) byStanley E.
Portny
o Managing Projects in Organizations: How to Make the Best Use of Time , Techniques, and
People byJ. Davidson Frame
o Cross- Functional Teams: Working with Allies, Enemies, and Other Strangers (Jossey Bass
Business and Management Series) byGlenn M. Parker
o Fundamentals of Project Management (Worksmart Series) byJames P.Lewis
o The 7 Habits of Highly Effective People by Stephen R. Covey
o Project Management – A Systems Approach to Planning Scheduling and Controlling by
Harold Kerzner
o CompTIA A+ Training Kit (Exam 220-801 and Exam 220-802)
o CompTIA A+ Certification Exam Guide (Exams 220-801 & 220-802) Eighth Edition
o CompTIA Network+ Training Kit (Exam N10-005)
o Upgrading and Repairing PCs -20th-Edition
o The Linux Command LIne - Second Internet Edition
o CEH-Certified-Ethical-Hacker-Version 8 Study Guide
o CCNA-Routing-Switching-Study-Guide