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Sales Forecast
Revised Sales Projections 2008

                             Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08   Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08

 REAL ESTATE DIVISION

  UNITS SOLD
   Founders Village Homes         0     0       0      0      0     0       0       0      0      0      1       1
   Founders Custom Lots           0     0       0      1      1     2       0       0      0      1      0       0
   Founders Signature Lots        0     0       0      0      0     0       0       0      0      0      0       0
   AV Ph 3 Village Homes          1     0       1      1      1     2       0       0      1      4      4       3
   AV Ph 3 Custom Homes           0     0       1      0      4     3       0      10      1      1      4       4
   AV Ph 3 Signature Homes        0     0       0      0      0     0       0       0      0      0      0       0
   Posadas                        0     0       0      0      0     0       0       0      0      6      0       0
   Beach Club                     0     0       0      0      0     0       0       0      0      0      0       0
   Hotel Site                     0     0       0      0      0     0       0       0      0      0      0       0
   Casa Nopolo                  (1)     0     (1)      0      0     0       0       0      0      0      0       0
   AV Condo 1                     0     0       0      0      0     0       0       0      0      0      0       0
   AV Condo 2                     0     0       0      0      0     0       0       0      0      0      0       0
   Custom Lots 1                  0     0       0      0      0     0       0       0      0      0      0       0
   Custom Lots 2                  0     0       0      0      0     0       0       0      0      0      0       0
   AV Village Homes 1             0     0       0      0      0     0       0       0      0      0      0       0
   AV Village Homes 2             0     0       0      0      0     0       0       0      0      0      0       0
   AV Village Homes 3             0     0       0      0      0     0       0       0      0      0      0       0

  Total Units Sold               0      0      1       2      6     7       0      10      2     12      9       8   57
Revised Sales Projections 2009

                             Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09   Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09

 REAL ESTATE DIVISION

  UNITS SOLD
   Founders Village Homes        0      0      0      0      0       0      0       0      0      0      0      0
   Founders Custom Lots          0      0      0      0      0       0      0       0      0      0      0      0
   Founders Signature Lots       0      0      0      0      0       0      0       0      0      0      0      0
   AV Ph 3 Village Homes         3      7      5      0      0       0      0       0      0     16      5      5
   AV Ph 3 Custom Homes          0      2      1      1      1       1      0       0      0      1      1      2
   AV Ph 3 Signature Homes       0      0      0      0      0       0      0       0      0      0      0      0
   Posadas                       0      0      0      0      0       0      0       0      0      0      0      0
   Beach Club                    0     95      4      4      4       4      4       4      4      4      4      4
   Hotel Site                    0      0      0      0      0       0      0      34      4      4      4      4
   Casa Nopolo                   0      0      0      0      0       0      0       0      0      0      0      0
   AV Condo 1                    0      0      0      0      0       0      0       0      0      0      0      0
   AV Condo 2                    0      0      0      0      0       0      0       0      0      0      0      0
   Custom Lots 1                 0      0      0      0      0       0      0       0      0      0      0      0
   Custom Lots 2                 0      0      0      0      0       0      0       0      0      0      0      0
   AV Village Homes 1            0      0      0      0      0       0      0       0      0      0      0      0
   AV Village Homes 2            0      0      0      0      0       0      0       0      0      0      0      0
   AV Village Homes 3            0      0      0      0      0       0      0       0      0      0      0      0

  Total Units Sold               3    104     10      5      5       5      4      38      8     25     14     15    236
Sales Initiatives
and Programs
What we’ll cover


• Current direction and tactics (prior to executing new
 identity and storyline elements)
• Laying a new foundation for the future
  - the importance of the right storyline for the project
• The Replay process
• Long term strategies and tactics
Current Direction and Tactics


  • Change in sales strategy            • Discount program on selected lots
    - Tempo sales v. Event sales        • Inn Programs and Packages – drive
                                         tourism
    - Pooling commissions
                                        • Pulling product off the market –
  • Sales office installations           limited supply story
    - On and off site directional       • On line initiatives and promotions
      signage program in progress
                                          - Replay news to prospects
  • Targeted classified ad campaign –
   price driven                           - Inn promotions
  • Limited PR Campaigns in Canada        - Using PR to leverage social
   and targeted markets in the US           networking
   (before Replay gets announced).
Where have we been?
Where have we been?




                            Text




                      Home Page 2004
Where have we been?




                      Home Page 2005 - Present
What was the original
      story?
Where it all began



• Sustainability as the Big Idea

• Walkable, Seaside Community

• Authentic Mexico

• The Anti-Cabo
Where it all began

• What Worked?
  - Sustainability
  - Affordability

• What Didn’t?
  - Unfulfilled promises
  - Vision wasn’t financially viable

• What Else Happened
  - Sustainability became ubiquitous
  - Economic downturn
  - Storyline lacked sound economic logic
Where Do We
Go From Here?
Replay Process Begins
Address Current Reality


• Economy
• Current perception of Loreto Bay today, by owners and
 prospects. We need raving fans.
• Airlift challenges
• Still a developing destination resort town. Needs a
 vibrancy all its own that truly resonates with people.
• Can’t abandon our core audience to date, but people
 tend to resist change – including visual identities.
 Evolution of the project must be enticing, exciting, and
 executed in a timely fashion.
How do we tell a
better story?
Step 1
Refocusing Session
Refocusing: What is It?



• 15-25 wheredocument
  • It is page the new story begins to develop
• Idea blueprint that translatesfrom an earlier
  • Two-day process to move in tangible
  blueprints, drawings, to a new one
     marketing strategy plans, spreadsheets
  and manuals
  • Critical in responding to new market conditions
• It is a written contract among all
  members of the team that are driving this
  project forward.
Refocusing: What is It, cont.



• Began as process of “envisioning”
• Used with great success to invent new forms of
 resort real estate
• The outcome of an envisioning session was a
 Storyline
Refocusing: How Has Process Evolved



• Participation limited to a team of the industry’s
 most knowledgeable and wisest in their chosen
 field
• We will leave agreeing the story (vision) is
 achievable within budgetary realities
• Actionable outcome - vision will be based in
 reality, but still cutting edge
• Magic will be balanced with logic
Refocusing: Our Session/The Objective



• Will take place in June
• About 20-25 people
• The objective will be to re-examine and rethink
 every aspect of the planning, design and
 operation of Loreto Bay in the context of current
 and anticipated market conditions.
Step 2
Creation of a Storyline
 In a million channel world, brands whose
 consumers tell the best stories, win
“The mind best understands facts when they
 are woven into a conceptual fabric, such as
 a narrative. Disconnected facts in the mind
     are like unlinked pages on the web:
        they might as well not exist.”

                  Steve Pinker
               Harvard University
            Department of Psychology
Storyline: What is a Storyline?



   • 15-25 page document
   • Idea blueprint that translates in tangible blueprints,
    drawings, plans, spreadsheets and manuals
   • It is a written contract among all members of the
    team that are driving this project forward.
Storyline: Why do we need one?



• A well executed storyline will not only inform
 marketing and sales - rather it touches every
 aspect of programming and development on
 some level.
• It drives the resort.
Step 3
Anticipated Storyline Elements
Storyline Elements: What we are becoming

1. Create a new, broader, more relevant definition of
   sustainability. Focus on economic and social aspects, not
   primarily environmental.
2. Must become a destination for tourists - not just a real estate
   development. Visitors either become buyers, or spread the
   word.
3. Allow the notion of “regenerative development” to apply to
   body, mind and soul, as well as the land. Loreto Bay is a
   place to come and get revived. Renewed. Reenergized.
4. Take full advantage of all nature has provided, Own the land
   and the sea for miles. Being an attraction as well as a
   development also allows us to create an ongoing “revenue
   annuity” for the owners. Programming is critical.
5. Become better experience providers. Must expedite the
   destination’s viability and create a there, there.
Storyline Elements: What we are becoming, cont.


6. The recreational capital of Baja. Position Loreto Bay as a
   departure point, an Experience Concierge, to countless
   experiences within the region, not just the resort itself
7. Based upon the concept of exploration, we are the guide to
   those discoveries throughout the region
8. New members’ program will be known as
   The Cortés Explorers Club
9. Develop different forms of real estate products that are more
   attuned to market conditions - like the Beach Club
10.Build a more symbiotic relationship with the historic town of
   Loreto to try to ensure that it remains relatively unspoiled -
   something no other Mexican resort has really achieved.
Step 4
Visual Languaging
Creative Examples: Creative Rationale


• Signal that changes are occurring within Loreto Bay
• Confirm that the resort is becoming more experience
 oriented (versus just real estate)
• Establish an icon that allows us to begin exploring a
 broader definition of “sustainability”
• Take ownership of an existing UNESCO World
 Heritage site, Cousteau’s “World’s Aquarium” and
 Steinbeck’s “exuberant fierceness of life.”
• Give meaning to the word “bay” – as in Loreto Bay
Creative Examples: Creative Rationale


• Sea (and Loreto Bay’s position as a soft edge
 between mountain and sea)
• Exploration and discovery
• Mythology. The giantess of the mountain. The giants
 of the deep (including the world’s largest squid, rays,
 and whales)
• Stewardship of both the land and the sea
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Creative Examples: New Visual Identity
Storyline Elements: New Web Site




                                     Text




        Target Launch May 15, 2008
Storyline Elements: New Web Site




       Target Launch May 15, 2008
Creative Examples: Web Site Sample Copy

        “It begins in the teeming tide pools of Loreto Bay and is abundant in the reefs; it
        spills into the mangrove estuaries and climbs the mountain canyons into the
        rose-tinged blue of twilight. In this precious geography on the Sea of Cortez, you
        are the Explorer.

        As an explorer, you need to get your bearings. Loreto Bay – the Bahia de Loreto
        – sits in the spectacular embrace of the Sierra de las Gigantes mountains facing
        onto the glassy Sea of Cortez on the eastern coast of the state of Baja California
        Sur. It’s at 26 degrees N latitude and 111 degrees W longitude, approximately
        550 kilometers (340 miles) north of both busy Cabo San Lucas. The resort is
        8,000-acres, stretching from a three-mile beachfront to a 5,000-acre Nature
        Preserve in the mountains. The town of Loreto, the oldest mission in North
        America, is just moments away. Clearly, there can be no better base camp for
        the adventure of life.”
Step 5
The Storyline in Action
In Action: The Cortés Explorers Club


• The Club is an example of how the
 Storyline and the identity have already
 begun to drive the vision for Loreto Bay
 and will continue to do so.
• The Sea of Cortez was named in honor
 of Hernán Cortés (Hernando Cortez),
 Spanish conquistador and explorer
• Exploration and discovery are recurring
 themes in the Storyline
In Action: The Cortés Explorers Club

• The concepts of exploration and guiding
 are based with Abercrombie & Kent, the
 world’s most illustrious experiential travel
 company
• The theme of “community” is manifested
 in the concept of club, as it will also soon
 be in the on-line community that we are
 beginning to build as a real estate
 marketing and sales tool.
In Action: The Cortés Explorers Club



• Members of the club will have privileged access to
 recreational, mind-filling and even life-altering
 experiences not only in the resort itself but also
 throughout the region, both on land and in the sea
• Membership is a passport to adventure – and
 membership is the only way to obtain that passport
In Action: The Cortés Explorers Club


• The two golf-courses associated with the club
 will be named Azul Grande (Big Blue) for the
 enormous Blue Whales that migrate annually
 to the Sea of Cortez and La Giganta, for the
 mountains (Sierra de la Giganta) which form
 part of the site
• Members of the club will also serve as
 stewards of the land and of the sea, including
 the resort’s own 5,000-acre nature preserve
In Action: The Cortés Explorers Club

• Establish Loreto as the recreational capital of Baja.
• The Training Center will be tailored to help guests
 achieve greater fitness levels in specific areas that
 will best serve their activity or quot;explorationquot; of choice,
 be it kayaking, mountain biking etc. Eventually some
 of the world's best coaches and trainers may elect to
 be part of the programs on a seasonal or quot;coach in
 residencequot; basis.
• Establish strategic partnerships with the worlds top
 vendors (i.e. Trek mountain bikes, North Face,
 Patagonia) to reinforce the notion that Loreto is, in
 fact, the recreational capital of Baja. Brand specific
 programs and components where appropriate (i.e.
 the Trek or Gary Fisher trail).
Launching the New Loreto Bay
Launching: The First Event


• Tuesday, June 10th in Vancouver
• Wall Centre Hotel
• Attendees will include:
  - Vancouver's most influential people
  - Previous purchasers of resort properties
  - Loreto Bay owners in Western Canada
  - Local, regional and national media
Launching: The First Event
Launching: The First Event
Launching: The First Event

• Strategy
  - Introduce the room to Replay and the company’s long-term
   strategy and near-term plans
  - Transition into the story of Loreto Bay as Replay’s first resort
   property
  - Extend an invitation to visit Loreto now or as a special guest
   of Replay and of the resort for the official opening of The
   Cortés Explorers Club.
  - A Loreto Bay real estate exhibit will be strategically placed in
   the ballroom’s reception area. There is a long-established
   market for Mexican real estate in Western Canada
Launching: The First Event


• The Offer
    - A persuasive one. We’re working on that. Based on some
     combination of price and membership that provides an
     incentive to be interested now
Launching: The First Event


• Follow-up
  - Immediate follow-up within a few days of the event with those
   who have expressed an interest in Loreto Bay real estate
  - Ongoing followup with all 750 attendees re chartered travel to
   the Fall launch of The Cortés Explorers Club
  - Use this first wave of 750 people to begin creating second
   and third circles of Replay and Loreto insiders
Rollout of a New Story

• Prior to event, introduce to employees, current homeowners,
 strategic partners and Loreto prospects.
• A re-skinned website (which will continue to be refined over
 the next nine months) will be first real evidence of the new
 storyline, look and feel.
• Collateral
• The launch of The Cortés Explorers Club. Early news of the
 Club position will reinforce the story
• The launch of The Beach Club as our first Replay-era real
 estate offering
• Integration in to all traditional and new media marketing
 elements
Rollout of New Story, cont.


• Resort signage
• Gear and garb (merchandise)
• A series of pivotal events
Who is Our Market Today?
Who is Our Current Market?


• Current Buyers: Demographic + Geographic
 - Affluent baby boomers
 - Young professionals
 - Ages 35 to 65
 - Married couples
 - Well-educated
 - HHI more than $200,000
Who is Our Current Market?


• Current Buyers: Demographic + Geographic
 - 44% of buyers are from California
 - 20% from Canada
 - 12% from the United States Northwest
 - 24% are from 26 other States, France, UK,
   Saudi Arabia and the US Virgin Islands
Who is Our Market Becoming?

• What Will Drive Recreational Real Estate?
  - One Person’s Misfortune
  - Authenticity Seekers
  - Youth Wealth
  - Leaving a Legacy
  - The New Prime Time
  - Slowing Down the Speed of Life
  - The Importance of the Female Buyer
  - The Real Value of Real Estate
Who is Our Market Becoming?



 • One Person’s Misfortune
   - The downturn in the U.S. real estate market is seen as being an
    opportunity for Canadians to invest not only in U.S. resort real estate (the
    Palm Desert being an example) but also in markets, such as Mexico and
    the Baja specifically, that were being fueled by speculation by U.S. buyers.
    This “cooling out” period it the ideal time to speak to Canadians, South
    Americans and even affluent Mexicans themselves about the Loreto Bay
    story and the proven, long-term ability of this team to change perceptions –
    of market conditions and of value.
Who is Our Market Becoming?



 • Authenticity Seekers
  – “Authenticity is the new luxury.” Authentic architecture.
    Authentic places. Authentic experiences. Authentic
    people. Authentic relationships. And authentic stories.
Who is Our Market Becoming?



 • Youth Wealth
  – Surprisingly 70-percent of the wealth in the United
    States has been created in the past 12 years. We
    are in an Entrepreneurial Age, when someone,
    regardless of age and, indeed, independent of
    traditional business acumen, can accumulate
    RAPID wealth, often in technology-related fields.
Who is Our Market Becoming?



 • Leaving a Legacy
  – Many Baby Boomers have “sold their souls, and now
    they want to buy them back.” These buyers could be
    drawn to Loreto Bay’s commitment to honor the land
    and sea.
Who is Our Market Becoming?



 • The New Prime Time
  – Boomers are also redefining the very word “retirement”. They see retirement
    as being an active phase of life – physically, intellectually and even
    professionally, with many of them embarking on second careers (often in
    search of a second, preferred, more creative career than their first one).
  – Being able to “work” remotely bodes well for Loreto.
Who is Our Market Becoming?



 • Slowing Down the Speed of Life
  – In terms of real estate sales “…the new urgency is the uncertainty and
    brevity of life. Baby Boomers in particular want to squeeze as much
    (meaningfulness) as possible into their lives.” They accept that their bodies
    will age, but mentally they do not want to grow old.
  – The expansion of “regenerative development” supports this reality.
Who is Our Market Becoming?



 • The Importance of the Female Buyer
  – With real estate uncertainty deepening across America, we’re clearly
    entering a new era, with new buyers, new buying patterns, and a major
    paradigm shift is needed.
  – Most marketers know that 70-percent of real estate purchases are finalized
    by women.
Who is Our Market Becoming?


 • The Real Value of Real Estate
  – Today’s market presents a different kind of challenge
  – End of skyrocketing prices of real-estate fueled by the
    speculative buyer and by the seemingly unlimited
    availability of sub-prime mortgages.
  – developers who over-promised and under-delivered
    have also caused buyers to now become more cautious
  – Buyers now ask more and expect more of the
    developer-builder they choose to buy from. This is a
    crucial part of the new Loreto story.
What’s next?
Strategic Overview


• Leverage new brand position, expanded market data,
 fully developed project storyline and marketing
 infrastructure to launch a comprehensive, fully-
 integrated marketing effort intended to accomplish the
 following:
• Establish Loreto Bay as an emerging “must see”
 destination
• Create buzz in the market place surrounding both
 home sales and tourism

• Generate leads and traffic required to achieve
 sales and revenue goals
Going Forward


• Introduce non-traditional methods with refined
 and re-focused traditional tools
• Leverage tourism efforts for real estate
• Re-Brand Loreto Bay with new look to establish
 it as a major destination
The Next 30-Days


 • Introducing “Look and Feel”
 • Launch New Websites
 • Refine on line strategy to reflect new brand position
 • Send Event Invitation
 • Launch New 2008 PR Campaign - Announce Replay
 • Launch Specific Vancouver/Calgary Campaigns
   - mini integrated campaigns (PR, ADVT. etc)
 • Completion of New Collateral Material
The Next 60-Days

 • Replay/Loreto event takes place in Vancouver
 • Refocusing session takes place
 • Launch strategy for Beach Club finalized
 • Membership launch finalized
 • Continue to nurture prospects from event for fall launch
 • Initiation of on site signage program. Refine on site experience.
 • New creative completed. Toolbox is ready.
 • Strategic partnerships for club being established
The Next 90-Days


• Complete all models and renderings required for
 Beach Club and Membership Launch
• Initiate marketing for “road shows”
  - email announcements, personal communication
• Tactical elements of beach club and membership in
 full execution
• PR Campaigns taking hold and building momemtum
• On line initiatives going strong
• Advertising, direct mail, etc. elements in place and
 ready to execute in support of on-going sales
More to Come


• True integration with hospitality
• Home owner referral programs
• Events
• Resales well underway
• Grand Openings in 2009
  - Beach Club
  - Golf Course
Lead Generation 2008


• Web Inquiry          • Social Networking
• Public Relations     • Resort Guest - Eco Travelers
• Direct Mail          • Banner Ads
• Friend/Owner         • Realtor
 Referral
                       • Walk-In
• Print
Traditional vs. Non-Traditional


Traditional                  Non-Traditional
Print Advertising            Social Media Marketing
Radio/TV/Outdoor             Blogging
Public Relations             Social Networking
Direct Mail                  Social Media
Events
Newsletters
Communication and Referral
Advertising

• A combination of base and vertical placements will be used
 to support overall marketing efforts and Social Media
 campaign
• In-flight magazines have performed and support tourism
• Local advertising in support of off-site events
• Message designed to drive web traffic
• Print will help establish Loreto as “must see”
• Leverage PR and editorial wherever possible
Public Relations

• Establish Replay as a respected player and trusted
 source of information in resort development

• Focus on amenity development and business
 development in Baja - tying back to Loreto Bay

• Utilize a combination of high level international approach
  combined with additional emphasis in feeder markets/
  especially Canada
• Continue integrating tourism and home sales messaging
• Further establish Loreto as a destination – the hip,
  outdoor recreational hub of Baja
• Consistently reinforce Loreto Bay storyline in PR
  opportunities
The Importance of the Internet

 • 65-percent of resort real estate buyers find their
   next new homes by referral from friends and family
 • 65-percent predicate their real estate buying
   decisions on information they find on the Internet
 • Give them something irresistible to talk about in
   our on-line marketing efforts
 • Make a first-time guest visitor to our resort or to
   our website feel welcomed, feel “a part of us” at
   the moment of first contact
Website

• Become an interactive community
• Meet people from LB who is sharing the spirit and excitement
 through conversation

• Fresh and clean
• Easy to navigate
A Myriad of New Web
2.0 Tools to Get Our
Message Out Fast!
Don’t “advertise”
Join the conversation
Social Media Marketing: Joining the Online Conversation

• Social Network Sites
 – Facebook
 – LinkedIn
 – MySpace
 – Many more...
• Blogs
• Picture/Video Sharing
Social Media Marketing


• Word of mouth can be encouraged and facilitated.
• It can’t be faked!
• 56% of consumers say they trust their friends and family to influence
 them on companies and brands
• 63% of consumers share content they receive at least once a week
• 75% of people forward shared content to up to six people
Social Network Marketing



• Websites where people can gather to
 discuss common interests, share media,
 explore ideas, complain, praise, etc.
• There is a place for every
 conceivable interest
It’s About Relationships   (wasn’t it always?)
It’s Just Not Child’s
Play Anymore
Impact of Social Media Sites

Total Web Traffic in Millions July 2007




 Source: ComScore
It’s Not Going Away...


• Facebook                          • LinkedIn
– 67 million users                   – Over 18 million users
– Average 250,000 new users per      – More Business Oriented
  day since Jan. 2007
                                     – Average HHI - $130,000
– The fastest growing demographic
  is those 25 years old and older    – Average Work Experience - 15 yrs
Beach Club Launch Timeline
Beach Club Launch Schedule

• Phase 1 (May 1st – August 1st)
  - Replay/Loreto Bay unveiling event in Vancouver (announcement of fall
    VIP weekend at Loreto Bay with immediate tours to sell existing inventory)

  - Loreto Bay envisioning session (key stakeholders to redefine Loreto
    vision)

  - Creation of Loreto Bay envisioning piece/full collateral
  - Create new CRM language system for ranking prospects
  - Fill pipeline with Beach Club prospects
  - Conduct full marketing and sales strategy session (written plan as output)
  - Begin development of new collateral and marketing tools to support
    Beach Club sales effort
Beach Club Launch Schedule

• Phase 2 (August 1st – November 1st)
  - Beach Club sales office tools complete (overall resort model,
    graphics, etc.)

  - Finalize Beach Club renderings and model (working with
    development team)

  - Sales team finalized
  - Begin true whisper campaign
  - Establish preliminary unit pricing
  - Launch operations strategy defined (sales office locations, etc.)
  - Early lead generation (Loreto Bay message with Beach Club
    mention)

  - Preliminary sales training (late October)
Beach Club Launch Schedule

• Phase 3 (November 1st – March 30th)
 - Lead generation continues prior to Christmas
 - Main direct mail (Beach Club specific) first week of January
 - Begin accepting reservations in mid-January
 - Preparation of legal documents for Purchaser Guide
 - Completion of Purchaser Guide (all legal docs, sales contract, etc.)
 - Final unit price list released in mid-February
 - Grand Opening Sales Event – March 15, 2009
Gracias

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Replay Board Presentation

  • 1.
  • 3. Revised Sales Projections 2008 Jan-08 Feb-08 Mar-08 Apr-08 May-08 Jun-08 Jul-08 Aug-08 Sep-08 Oct-08 Nov-08 Dec-08 REAL ESTATE DIVISION UNITS SOLD Founders Village Homes 0 0 0 0 0 0 0 0 0 0 1 1 Founders Custom Lots 0 0 0 1 1 2 0 0 0 1 0 0 Founders Signature Lots 0 0 0 0 0 0 0 0 0 0 0 0 AV Ph 3 Village Homes 1 0 1 1 1 2 0 0 1 4 4 3 AV Ph 3 Custom Homes 0 0 1 0 4 3 0 10 1 1 4 4 AV Ph 3 Signature Homes 0 0 0 0 0 0 0 0 0 0 0 0 Posadas 0 0 0 0 0 0 0 0 0 6 0 0 Beach Club 0 0 0 0 0 0 0 0 0 0 0 0 Hotel Site 0 0 0 0 0 0 0 0 0 0 0 0 Casa Nopolo (1) 0 (1) 0 0 0 0 0 0 0 0 0 AV Condo 1 0 0 0 0 0 0 0 0 0 0 0 0 AV Condo 2 0 0 0 0 0 0 0 0 0 0 0 0 Custom Lots 1 0 0 0 0 0 0 0 0 0 0 0 0 Custom Lots 2 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 1 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 2 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 3 0 0 0 0 0 0 0 0 0 0 0 0 Total Units Sold 0 0 1 2 6 7 0 10 2 12 9 8 57
  • 4. Revised Sales Projections 2009 Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09 Jul-09 Aug-09 Sep-09 Oct-09 Nov-09 Dec-09 REAL ESTATE DIVISION UNITS SOLD Founders Village Homes 0 0 0 0 0 0 0 0 0 0 0 0 Founders Custom Lots 0 0 0 0 0 0 0 0 0 0 0 0 Founders Signature Lots 0 0 0 0 0 0 0 0 0 0 0 0 AV Ph 3 Village Homes 3 7 5 0 0 0 0 0 0 16 5 5 AV Ph 3 Custom Homes 0 2 1 1 1 1 0 0 0 1 1 2 AV Ph 3 Signature Homes 0 0 0 0 0 0 0 0 0 0 0 0 Posadas 0 0 0 0 0 0 0 0 0 0 0 0 Beach Club 0 95 4 4 4 4 4 4 4 4 4 4 Hotel Site 0 0 0 0 0 0 0 34 4 4 4 4 Casa Nopolo 0 0 0 0 0 0 0 0 0 0 0 0 AV Condo 1 0 0 0 0 0 0 0 0 0 0 0 0 AV Condo 2 0 0 0 0 0 0 0 0 0 0 0 0 Custom Lots 1 0 0 0 0 0 0 0 0 0 0 0 0 Custom Lots 2 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 1 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 2 0 0 0 0 0 0 0 0 0 0 0 0 AV Village Homes 3 0 0 0 0 0 0 0 0 0 0 0 0 Total Units Sold 3 104 10 5 5 5 4 38 8 25 14 15 236
  • 6. What we’ll cover • Current direction and tactics (prior to executing new identity and storyline elements) • Laying a new foundation for the future - the importance of the right storyline for the project • The Replay process • Long term strategies and tactics
  • 7. Current Direction and Tactics • Change in sales strategy • Discount program on selected lots - Tempo sales v. Event sales • Inn Programs and Packages – drive tourism - Pooling commissions • Pulling product off the market – • Sales office installations limited supply story - On and off site directional • On line initiatives and promotions signage program in progress - Replay news to prospects • Targeted classified ad campaign – price driven - Inn promotions • Limited PR Campaigns in Canada - Using PR to leverage social and targeted markets in the US networking (before Replay gets announced).
  • 8.
  • 9.
  • 11. Where have we been? Text Home Page 2004
  • 12. Where have we been? Home Page 2005 - Present
  • 13. What was the original story?
  • 14. Where it all began • Sustainability as the Big Idea • Walkable, Seaside Community • Authentic Mexico • The Anti-Cabo
  • 15. Where it all began • What Worked? - Sustainability - Affordability • What Didn’t? - Unfulfilled promises - Vision wasn’t financially viable • What Else Happened - Sustainability became ubiquitous - Economic downturn - Storyline lacked sound economic logic
  • 16. Where Do We Go From Here?
  • 18. Address Current Reality • Economy • Current perception of Loreto Bay today, by owners and prospects. We need raving fans. • Airlift challenges • Still a developing destination resort town. Needs a vibrancy all its own that truly resonates with people. • Can’t abandon our core audience to date, but people tend to resist change – including visual identities. Evolution of the project must be enticing, exciting, and executed in a timely fashion.
  • 19. How do we tell a better story?
  • 21. Refocusing: What is It? • 15-25 wheredocument • It is page the new story begins to develop • Idea blueprint that translatesfrom an earlier • Two-day process to move in tangible blueprints, drawings, to a new one marketing strategy plans, spreadsheets and manuals • Critical in responding to new market conditions • It is a written contract among all members of the team that are driving this project forward.
  • 22. Refocusing: What is It, cont. • Began as process of “envisioning” • Used with great success to invent new forms of resort real estate • The outcome of an envisioning session was a Storyline
  • 23. Refocusing: How Has Process Evolved • Participation limited to a team of the industry’s most knowledgeable and wisest in their chosen field • We will leave agreeing the story (vision) is achievable within budgetary realities • Actionable outcome - vision will be based in reality, but still cutting edge • Magic will be balanced with logic
  • 24. Refocusing: Our Session/The Objective • Will take place in June • About 20-25 people • The objective will be to re-examine and rethink every aspect of the planning, design and operation of Loreto Bay in the context of current and anticipated market conditions.
  • 25. Step 2 Creation of a Storyline In a million channel world, brands whose consumers tell the best stories, win
  • 26. “The mind best understands facts when they are woven into a conceptual fabric, such as a narrative. Disconnected facts in the mind are like unlinked pages on the web: they might as well not exist.” Steve Pinker Harvard University Department of Psychology
  • 27. Storyline: What is a Storyline? • 15-25 page document • Idea blueprint that translates in tangible blueprints, drawings, plans, spreadsheets and manuals • It is a written contract among all members of the team that are driving this project forward.
  • 28. Storyline: Why do we need one? • A well executed storyline will not only inform marketing and sales - rather it touches every aspect of programming and development on some level. • It drives the resort.
  • 30. Storyline Elements: What we are becoming 1. Create a new, broader, more relevant definition of sustainability. Focus on economic and social aspects, not primarily environmental. 2. Must become a destination for tourists - not just a real estate development. Visitors either become buyers, or spread the word. 3. Allow the notion of “regenerative development” to apply to body, mind and soul, as well as the land. Loreto Bay is a place to come and get revived. Renewed. Reenergized. 4. Take full advantage of all nature has provided, Own the land and the sea for miles. Being an attraction as well as a development also allows us to create an ongoing “revenue annuity” for the owners. Programming is critical. 5. Become better experience providers. Must expedite the destination’s viability and create a there, there.
  • 31. Storyline Elements: What we are becoming, cont. 6. The recreational capital of Baja. Position Loreto Bay as a departure point, an Experience Concierge, to countless experiences within the region, not just the resort itself 7. Based upon the concept of exploration, we are the guide to those discoveries throughout the region 8. New members’ program will be known as The Cortés Explorers Club 9. Develop different forms of real estate products that are more attuned to market conditions - like the Beach Club 10.Build a more symbiotic relationship with the historic town of Loreto to try to ensure that it remains relatively unspoiled - something no other Mexican resort has really achieved.
  • 33. Creative Examples: Creative Rationale • Signal that changes are occurring within Loreto Bay • Confirm that the resort is becoming more experience oriented (versus just real estate) • Establish an icon that allows us to begin exploring a broader definition of “sustainability” • Take ownership of an existing UNESCO World Heritage site, Cousteau’s “World’s Aquarium” and Steinbeck’s “exuberant fierceness of life.” • Give meaning to the word “bay” – as in Loreto Bay
  • 34. Creative Examples: Creative Rationale • Sea (and Loreto Bay’s position as a soft edge between mountain and sea) • Exploration and discovery • Mythology. The giantess of the mountain. The giants of the deep (including the world’s largest squid, rays, and whales) • Stewardship of both the land and the sea
  • 35. Creative Examples: New Visual Identity
  • 36. Creative Examples: New Visual Identity
  • 37. Creative Examples: New Visual Identity
  • 38. Creative Examples: New Visual Identity
  • 39. Creative Examples: New Visual Identity
  • 40. Creative Examples: New Visual Identity
  • 41. Creative Examples: New Visual Identity
  • 42. Creative Examples: New Visual Identity
  • 43. Creative Examples: New Visual Identity
  • 44. Creative Examples: New Visual Identity
  • 45. Creative Examples: New Visual Identity
  • 46. Storyline Elements: New Web Site Text Target Launch May 15, 2008
  • 47. Storyline Elements: New Web Site Target Launch May 15, 2008
  • 48. Creative Examples: Web Site Sample Copy “It begins in the teeming tide pools of Loreto Bay and is abundant in the reefs; it spills into the mangrove estuaries and climbs the mountain canyons into the rose-tinged blue of twilight. In this precious geography on the Sea of Cortez, you are the Explorer. As an explorer, you need to get your bearings. Loreto Bay – the Bahia de Loreto – sits in the spectacular embrace of the Sierra de las Gigantes mountains facing onto the glassy Sea of Cortez on the eastern coast of the state of Baja California Sur. It’s at 26 degrees N latitude and 111 degrees W longitude, approximately 550 kilometers (340 miles) north of both busy Cabo San Lucas. The resort is 8,000-acres, stretching from a three-mile beachfront to a 5,000-acre Nature Preserve in the mountains. The town of Loreto, the oldest mission in North America, is just moments away. Clearly, there can be no better base camp for the adventure of life.”
  • 50. In Action: The Cortés Explorers Club • The Club is an example of how the Storyline and the identity have already begun to drive the vision for Loreto Bay and will continue to do so. • The Sea of Cortez was named in honor of Hernán Cortés (Hernando Cortez), Spanish conquistador and explorer • Exploration and discovery are recurring themes in the Storyline
  • 51. In Action: The Cortés Explorers Club • The concepts of exploration and guiding are based with Abercrombie & Kent, the world’s most illustrious experiential travel company • The theme of “community” is manifested in the concept of club, as it will also soon be in the on-line community that we are beginning to build as a real estate marketing and sales tool.
  • 52. In Action: The Cortés Explorers Club • Members of the club will have privileged access to recreational, mind-filling and even life-altering experiences not only in the resort itself but also throughout the region, both on land and in the sea • Membership is a passport to adventure – and membership is the only way to obtain that passport
  • 53. In Action: The Cortés Explorers Club • The two golf-courses associated with the club will be named Azul Grande (Big Blue) for the enormous Blue Whales that migrate annually to the Sea of Cortez and La Giganta, for the mountains (Sierra de la Giganta) which form part of the site • Members of the club will also serve as stewards of the land and of the sea, including the resort’s own 5,000-acre nature preserve
  • 54. In Action: The Cortés Explorers Club • Establish Loreto as the recreational capital of Baja. • The Training Center will be tailored to help guests achieve greater fitness levels in specific areas that will best serve their activity or quot;explorationquot; of choice, be it kayaking, mountain biking etc. Eventually some of the world's best coaches and trainers may elect to be part of the programs on a seasonal or quot;coach in residencequot; basis. • Establish strategic partnerships with the worlds top vendors (i.e. Trek mountain bikes, North Face, Patagonia) to reinforce the notion that Loreto is, in fact, the recreational capital of Baja. Brand specific programs and components where appropriate (i.e. the Trek or Gary Fisher trail).
  • 55. Launching the New Loreto Bay
  • 56. Launching: The First Event • Tuesday, June 10th in Vancouver • Wall Centre Hotel • Attendees will include: - Vancouver's most influential people - Previous purchasers of resort properties - Loreto Bay owners in Western Canada - Local, regional and national media
  • 59. Launching: The First Event • Strategy - Introduce the room to Replay and the company’s long-term strategy and near-term plans - Transition into the story of Loreto Bay as Replay’s first resort property - Extend an invitation to visit Loreto now or as a special guest of Replay and of the resort for the official opening of The Cortés Explorers Club. - A Loreto Bay real estate exhibit will be strategically placed in the ballroom’s reception area. There is a long-established market for Mexican real estate in Western Canada
  • 60. Launching: The First Event • The Offer - A persuasive one. We’re working on that. Based on some combination of price and membership that provides an incentive to be interested now
  • 61. Launching: The First Event • Follow-up - Immediate follow-up within a few days of the event with those who have expressed an interest in Loreto Bay real estate - Ongoing followup with all 750 attendees re chartered travel to the Fall launch of The Cortés Explorers Club - Use this first wave of 750 people to begin creating second and third circles of Replay and Loreto insiders
  • 62. Rollout of a New Story • Prior to event, introduce to employees, current homeowners, strategic partners and Loreto prospects. • A re-skinned website (which will continue to be refined over the next nine months) will be first real evidence of the new storyline, look and feel. • Collateral • The launch of The Cortés Explorers Club. Early news of the Club position will reinforce the story • The launch of The Beach Club as our first Replay-era real estate offering • Integration in to all traditional and new media marketing elements
  • 63. Rollout of New Story, cont. • Resort signage • Gear and garb (merchandise) • A series of pivotal events
  • 64. Who is Our Market Today?
  • 65. Who is Our Current Market? • Current Buyers: Demographic + Geographic - Affluent baby boomers - Young professionals - Ages 35 to 65 - Married couples - Well-educated - HHI more than $200,000
  • 66. Who is Our Current Market? • Current Buyers: Demographic + Geographic - 44% of buyers are from California - 20% from Canada - 12% from the United States Northwest - 24% are from 26 other States, France, UK, Saudi Arabia and the US Virgin Islands
  • 67. Who is Our Market Becoming? • What Will Drive Recreational Real Estate? - One Person’s Misfortune - Authenticity Seekers - Youth Wealth - Leaving a Legacy - The New Prime Time - Slowing Down the Speed of Life - The Importance of the Female Buyer - The Real Value of Real Estate
  • 68. Who is Our Market Becoming? • One Person’s Misfortune - The downturn in the U.S. real estate market is seen as being an opportunity for Canadians to invest not only in U.S. resort real estate (the Palm Desert being an example) but also in markets, such as Mexico and the Baja specifically, that were being fueled by speculation by U.S. buyers. This “cooling out” period it the ideal time to speak to Canadians, South Americans and even affluent Mexicans themselves about the Loreto Bay story and the proven, long-term ability of this team to change perceptions – of market conditions and of value.
  • 69. Who is Our Market Becoming? • Authenticity Seekers – “Authenticity is the new luxury.” Authentic architecture. Authentic places. Authentic experiences. Authentic people. Authentic relationships. And authentic stories.
  • 70. Who is Our Market Becoming? • Youth Wealth – Surprisingly 70-percent of the wealth in the United States has been created in the past 12 years. We are in an Entrepreneurial Age, when someone, regardless of age and, indeed, independent of traditional business acumen, can accumulate RAPID wealth, often in technology-related fields.
  • 71. Who is Our Market Becoming? • Leaving a Legacy – Many Baby Boomers have “sold their souls, and now they want to buy them back.” These buyers could be drawn to Loreto Bay’s commitment to honor the land and sea.
  • 72. Who is Our Market Becoming? • The New Prime Time – Boomers are also redefining the very word “retirement”. They see retirement as being an active phase of life – physically, intellectually and even professionally, with many of them embarking on second careers (often in search of a second, preferred, more creative career than their first one). – Being able to “work” remotely bodes well for Loreto.
  • 73. Who is Our Market Becoming? • Slowing Down the Speed of Life – In terms of real estate sales “…the new urgency is the uncertainty and brevity of life. Baby Boomers in particular want to squeeze as much (meaningfulness) as possible into their lives.” They accept that their bodies will age, but mentally they do not want to grow old. – The expansion of “regenerative development” supports this reality.
  • 74. Who is Our Market Becoming? • The Importance of the Female Buyer – With real estate uncertainty deepening across America, we’re clearly entering a new era, with new buyers, new buying patterns, and a major paradigm shift is needed. – Most marketers know that 70-percent of real estate purchases are finalized by women.
  • 75. Who is Our Market Becoming? • The Real Value of Real Estate – Today’s market presents a different kind of challenge – End of skyrocketing prices of real-estate fueled by the speculative buyer and by the seemingly unlimited availability of sub-prime mortgages. – developers who over-promised and under-delivered have also caused buyers to now become more cautious – Buyers now ask more and expect more of the developer-builder they choose to buy from. This is a crucial part of the new Loreto story.
  • 77. Strategic Overview • Leverage new brand position, expanded market data, fully developed project storyline and marketing infrastructure to launch a comprehensive, fully- integrated marketing effort intended to accomplish the following: • Establish Loreto Bay as an emerging “must see” destination • Create buzz in the market place surrounding both home sales and tourism • Generate leads and traffic required to achieve sales and revenue goals
  • 78. Going Forward • Introduce non-traditional methods with refined and re-focused traditional tools • Leverage tourism efforts for real estate • Re-Brand Loreto Bay with new look to establish it as a major destination
  • 79. The Next 30-Days • Introducing “Look and Feel” • Launch New Websites • Refine on line strategy to reflect new brand position • Send Event Invitation • Launch New 2008 PR Campaign - Announce Replay • Launch Specific Vancouver/Calgary Campaigns - mini integrated campaigns (PR, ADVT. etc) • Completion of New Collateral Material
  • 80. The Next 60-Days • Replay/Loreto event takes place in Vancouver • Refocusing session takes place • Launch strategy for Beach Club finalized • Membership launch finalized • Continue to nurture prospects from event for fall launch • Initiation of on site signage program. Refine on site experience. • New creative completed. Toolbox is ready. • Strategic partnerships for club being established
  • 81. The Next 90-Days • Complete all models and renderings required for Beach Club and Membership Launch • Initiate marketing for “road shows” - email announcements, personal communication • Tactical elements of beach club and membership in full execution • PR Campaigns taking hold and building momemtum • On line initiatives going strong • Advertising, direct mail, etc. elements in place and ready to execute in support of on-going sales
  • 82. More to Come • True integration with hospitality • Home owner referral programs • Events • Resales well underway • Grand Openings in 2009 - Beach Club - Golf Course
  • 83. Lead Generation 2008 • Web Inquiry • Social Networking • Public Relations • Resort Guest - Eco Travelers • Direct Mail • Banner Ads • Friend/Owner • Realtor Referral • Walk-In • Print
  • 84. Traditional vs. Non-Traditional Traditional Non-Traditional Print Advertising Social Media Marketing Radio/TV/Outdoor Blogging Public Relations Social Networking Direct Mail Social Media Events Newsletters Communication and Referral
  • 85. Advertising • A combination of base and vertical placements will be used to support overall marketing efforts and Social Media campaign • In-flight magazines have performed and support tourism • Local advertising in support of off-site events • Message designed to drive web traffic • Print will help establish Loreto as “must see” • Leverage PR and editorial wherever possible
  • 86. Public Relations • Establish Replay as a respected player and trusted source of information in resort development • Focus on amenity development and business development in Baja - tying back to Loreto Bay • Utilize a combination of high level international approach combined with additional emphasis in feeder markets/ especially Canada • Continue integrating tourism and home sales messaging • Further establish Loreto as a destination – the hip, outdoor recreational hub of Baja • Consistently reinforce Loreto Bay storyline in PR opportunities
  • 87. The Importance of the Internet • 65-percent of resort real estate buyers find their next new homes by referral from friends and family • 65-percent predicate their real estate buying decisions on information they find on the Internet • Give them something irresistible to talk about in our on-line marketing efforts • Make a first-time guest visitor to our resort or to our website feel welcomed, feel “a part of us” at the moment of first contact
  • 88. Website • Become an interactive community • Meet people from LB who is sharing the spirit and excitement through conversation • Fresh and clean • Easy to navigate
  • 89.
  • 90. A Myriad of New Web 2.0 Tools to Get Our Message Out Fast!
  • 92. Social Media Marketing: Joining the Online Conversation • Social Network Sites – Facebook – LinkedIn – MySpace – Many more... • Blogs • Picture/Video Sharing
  • 93. Social Media Marketing • Word of mouth can be encouraged and facilitated. • It can’t be faked! • 56% of consumers say they trust their friends and family to influence them on companies and brands • 63% of consumers share content they receive at least once a week • 75% of people forward shared content to up to six people
  • 94. Social Network Marketing • Websites where people can gather to discuss common interests, share media, explore ideas, complain, praise, etc. • There is a place for every conceivable interest
  • 95.
  • 96.
  • 97.
  • 98. It’s About Relationships (wasn’t it always?)
  • 99. It’s Just Not Child’s Play Anymore
  • 100.
  • 101.
  • 102. Impact of Social Media Sites Total Web Traffic in Millions July 2007 Source: ComScore
  • 103. It’s Not Going Away... • Facebook • LinkedIn – 67 million users – Over 18 million users – Average 250,000 new users per – More Business Oriented day since Jan. 2007 – Average HHI - $130,000 – The fastest growing demographic is those 25 years old and older – Average Work Experience - 15 yrs
  • 104. Beach Club Launch Timeline
  • 105. Beach Club Launch Schedule • Phase 1 (May 1st – August 1st) - Replay/Loreto Bay unveiling event in Vancouver (announcement of fall VIP weekend at Loreto Bay with immediate tours to sell existing inventory) - Loreto Bay envisioning session (key stakeholders to redefine Loreto vision) - Creation of Loreto Bay envisioning piece/full collateral - Create new CRM language system for ranking prospects - Fill pipeline with Beach Club prospects - Conduct full marketing and sales strategy session (written plan as output) - Begin development of new collateral and marketing tools to support Beach Club sales effort
  • 106. Beach Club Launch Schedule • Phase 2 (August 1st – November 1st) - Beach Club sales office tools complete (overall resort model, graphics, etc.) - Finalize Beach Club renderings and model (working with development team) - Sales team finalized - Begin true whisper campaign - Establish preliminary unit pricing - Launch operations strategy defined (sales office locations, etc.) - Early lead generation (Loreto Bay message with Beach Club mention) - Preliminary sales training (late October)
  • 107. Beach Club Launch Schedule • Phase 3 (November 1st – March 30th) - Lead generation continues prior to Christmas - Main direct mail (Beach Club specific) first week of January - Begin accepting reservations in mid-January - Preparation of legal documents for Purchaser Guide - Completion of Purchaser Guide (all legal docs, sales contract, etc.) - Final unit price list released in mid-February - Grand Opening Sales Event – March 15, 2009