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Sourav Dutt, Biogen
Mark Frisch, Alteryx ACE
Oct 9, 2018
From Cleaning Dirty Data to Building Organizational Trust
at Biogen
Disclaimer: The views and opinions expressed in this presentation and any related discussion(s) are solely those of the
individual presenter(s) and do not express the views and opinions of Biogen”
Building trust in the data is
fundamental to driving usage
and adoption of any analytics
product
Communicating impact of data
quality is essential to getting
support
Data Quality (DQ)
Requirements needs to be well
Defined,
Understood, Monitored,
Remediated and Resolved
Alteryx can enable business
owners to take responsibility
of their data quality & quickly
adapt to changing business
need without reliance of
advanced SQL knowledge
Key Messages for this presentation
Number doesn’t match my
Salesforce App, , Begins
to mistrust the data in the
report
1
Country Data Steward
Data Steward reaches
out to central database
team and waits for a
response
Time spent in waiting for
a response is perceived
as credibility with data
and process
Several reasons exist for the
discrepancy – CRM entry, special
filters, master data gaps, etc.
2 3 4
5
6
Sales Rep Reviews report for his
performance.
Asked to explain the
discrepancy
Data base team gets back to Data
Stewards with findings
Data steward team explains Sales
Rep why the difference.
If Sales Rep Satisfied, case closed.
Else again start with Step 1
What are these filters?? Again Step 1 Again Step 2 Again Step 3 Again Step 4
There was a perception of large scale data quality problems,
but we never really knew how bad !
Problem
Performance
Question
Collect Data
View Data
Develop
Insights
Schedule
and Share
Industrialize
Ask a
question
100 Days for
Stabilization of
Process
16
5
4 3
2
Our Agile BI Approach- How we did it?
1
Report 7
Sources 162
Requirements 117
Modules 1
Output 7
Applications
Define, Understand and Monitor
Solution Design
Monthly Management Summary ReportData Auditing Summary Report
Actionable Remediation Reports
Record Details
No. of Fails
% Pass
% Pass
Examples of Data Auditing Apps & Monthly Management Reports
Making an impact
✓ Raise awareness
✓ Clarify ownership
✓ Increase reporting accuracy
✓ Highlight process gaps
✓ Trigger improvements
Monitor, Remediate and Resolve
Communicate and Train to ensure Self Service
RESULTS
117 Alteryx modules
validating 20M+ data
points as Pass or Fail
Volume
As our source systems
mature our DQ rules are
ready for future changes
Agile
Available
Results presented in seven
data auditing reports
Automatically updated daily
Adoption
Transparency of the
monitoring process drives
corrective action and builds
trust in data based solutions
CALL TO ACTION – GO AFTER DATA QUALITY IT CANT BE AN
AFTERTHOUGHT?
• Identify couple of critical data asset
Define
• Call out the impact of bad data for these data assets
• Ideally financial impact preferred work prioritizationPrioritize
• Document entity relationship diagrams
Profile Data
• Build working prototypes
• Thoughtful Sprints with an emphasis towards self-relianceStart Small
• Take the time to confirm success
• Share solution outcome broadly and confirm if its usefulAlign & Validate
• Ensure End View/Table is truly “useful” and column names are not geeky
• Alteryx Server for Scheduling and DeploymentBuild, Test & Deploy
• Handover Alteryx DQ Workflow to Owner
Communicate & Train Data Owner

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Data quality and Agile BI Oct 2018

  • 1.
  • 2. Sourav Dutt, Biogen Mark Frisch, Alteryx ACE Oct 9, 2018 From Cleaning Dirty Data to Building Organizational Trust at Biogen Disclaimer: The views and opinions expressed in this presentation and any related discussion(s) are solely those of the individual presenter(s) and do not express the views and opinions of Biogen”
  • 3. Building trust in the data is fundamental to driving usage and adoption of any analytics product Communicating impact of data quality is essential to getting support Data Quality (DQ) Requirements needs to be well Defined, Understood, Monitored, Remediated and Resolved Alteryx can enable business owners to take responsibility of their data quality & quickly adapt to changing business need without reliance of advanced SQL knowledge Key Messages for this presentation
  • 4. Number doesn’t match my Salesforce App, , Begins to mistrust the data in the report 1 Country Data Steward Data Steward reaches out to central database team and waits for a response Time spent in waiting for a response is perceived as credibility with data and process Several reasons exist for the discrepancy – CRM entry, special filters, master data gaps, etc. 2 3 4 5 6 Sales Rep Reviews report for his performance. Asked to explain the discrepancy Data base team gets back to Data Stewards with findings Data steward team explains Sales Rep why the difference. If Sales Rep Satisfied, case closed. Else again start with Step 1 What are these filters?? Again Step 1 Again Step 2 Again Step 3 Again Step 4 There was a perception of large scale data quality problems, but we never really knew how bad ! Problem
  • 5. Performance Question Collect Data View Data Develop Insights Schedule and Share Industrialize Ask a question 100 Days for Stabilization of Process 16 5 4 3 2 Our Agile BI Approach- How we did it?
  • 6. 1 Report 7 Sources 162 Requirements 117 Modules 1 Output 7 Applications Define, Understand and Monitor Solution Design
  • 7. Monthly Management Summary ReportData Auditing Summary Report Actionable Remediation Reports Record Details No. of Fails % Pass % Pass Examples of Data Auditing Apps & Monthly Management Reports
  • 8. Making an impact ✓ Raise awareness ✓ Clarify ownership ✓ Increase reporting accuracy ✓ Highlight process gaps ✓ Trigger improvements Monitor, Remediate and Resolve Communicate and Train to ensure Self Service
  • 9. RESULTS 117 Alteryx modules validating 20M+ data points as Pass or Fail Volume As our source systems mature our DQ rules are ready for future changes Agile Available Results presented in seven data auditing reports Automatically updated daily Adoption Transparency of the monitoring process drives corrective action and builds trust in data based solutions
  • 10. CALL TO ACTION – GO AFTER DATA QUALITY IT CANT BE AN AFTERTHOUGHT? • Identify couple of critical data asset Define • Call out the impact of bad data for these data assets • Ideally financial impact preferred work prioritizationPrioritize • Document entity relationship diagrams Profile Data • Build working prototypes • Thoughtful Sprints with an emphasis towards self-relianceStart Small • Take the time to confirm success • Share solution outcome broadly and confirm if its usefulAlign & Validate • Ensure End View/Table is truly “useful” and column names are not geeky • Alteryx Server for Scheduling and DeploymentBuild, Test & Deploy • Handover Alteryx DQ Workflow to Owner Communicate & Train Data Owner