1. Resume
Sourabha.N Mobile: 9916470707 Email:
sourabha.nagaraj@jpmorganchase.com sourabhanagaraj@gmail.com
Objective:
Seeking a challenging and rewarding opportunity with an organization of repute which recognizes and
utilizes my true potential while nurturing my analytical skills in the field of financial Analytics.
PROFILE:
• Currently working as Operations Analyst with JP Morgan Chase & Co. accented with the latest
trends & techniques with an aptitude & determination to carve a successfulcareer in the industry.
• Conceptually strong with an innovative & analytical approach to work with an eye for detail.
Ability to learn new concepts & technology within a short time span.
• Self-motivated, systematic, organized, hardworking and goal-oriented individual with an
analytical bent of mind and a high degree of flexibility, creativity, resourcefulness,commitment
and optimism.
• Outstanding communication skills, verbal as well as written coupled with exceptional
presentation skills with the ability to perform above expectations.
• An effective team player with exceptional planning and execution skills coupled with a
systematic approach and quick adaptability.
AREAS OF EXPOSURE/EXPERTISE
Current Role Operations
• Responsible for managing teams to excelbusiness targets.
• Single point of contact for work Assignment, Checking accuracy & Tracking.
• Implementing short/long-term plans for achievement of process objectives.
• Preparing, compiling & presenting various weekly/monthly reports pertaining to staffing Needs,
process capability, and productivity.
• Communicating inefficiencies & Deficiencies related to process.
• Developing strategies for continued improvement in the effectiveness & efficiency of the
Business.
• Leading scrub projects and ensuring that the team completes it before the estimated target time
with 100 % accuracy.
People Management
• Identifying the team’s training & development needs, designing and developing the appropriate
training program and afterwards coordinating appropriate internal training Programs.
• Sole connect between management and Team.
PROFESSIONAL EXPERIENCE
J P MORGAN (INVESTMENT BANK): Aug 2009 till date with JP Morgan Chase.
The bank provides excellent facilities and services to be a great name in the domain of banking and
commercial services. It is one of the biggest four banks in the United States with a huge asset worth of

2. around $2 trillion and the largest market capital. The bank also serves prestigious organizations and
government agencies across the globe.
MAINTENANCE AND RESEARCH TEAM- 2 years:
• Basic job profile: Update the customer account with facilities like credit cards, auto debit, adding
/ removal of guarantors, researching on the variances of customer accounts.
• Single point of contact for the Team, Onshore Partners and customers.
• Resolve Customer’s issues via Email support and help them better understand the products and
services.
• Identifying the team’s training & development needs per Subject Matter Expert (SME) stand
point, designing and developing the appropriate training program and coordinating with
appropriate training Team.
• Testing of applications - DR Testing
COLLATERAL - 1 year:
• Basic job profile: Ensuring J P MORGAN has its first Lien position on the collateral pledged by
the customer.
• Initial filing of the customer lien with the filing department.
• Verifying documents and releasing the collateral from the bank to the customer and preparing
relevant documentation for the same.
ARC – LETTER OF CREDIT: 2.5 Years
• Basic job profile: Booking Letter of credits and funding Non JP Morgan Clients.
• Co-ordinating with Sales, Relationship managers and credits in issuing LC’s to exceptional
clients and creating sales strategy to proceed with issuance.
ASIA LOAN OPERATIONS – CALL BACK (Simultaneously Handled):
• Performing call back to validate the account details with a third party to ensure J P Morgan is
funding to the right party and to ensure no fraudulent activity is performed during the same
course.
Middle Office Operations (Simultaneously Handled):
• Reporting to the higher credits the drawing capacity of the customers and concluding on their risk
grading. (Macros & V- Look Up).
KYC – Corporate Profile: Current – 1 Year:
• Basic job profile: Retrieving the basic identification information about the customer by
performing a complete review on the owners, beneficial parties and their respective rights along
with the percentage of holding over the firm & stringent KYC per the country specific
requirements.

3. cess knowledge to include
• In-depth understanding of KYC policies and procedures
• Periodic review and New Client Adoption process for all type of clients (Low, Medium & High)
• Analyze transaction history against KYC standards
• Data gathering for existing / new clients using internal / external sources
• Accurately document the research and analysis conclusion to KYC standards
• Due Diligence using external resources (Lexis-Nexis, Bankers Almanac, Company websites, government
website, etc.)
• Determine additional steps required to decision and validate AML risk to the firm
• Coordinate with RM and sales to collect internal and external information
• Carry out routine & in-depth check on customer profile
• KYC File Validation
• Familiar with PEP, Money Laundering, Regulatory Infraction etc
Key Results:
• Trained On-Shore and Off Shore Partners on KYC Procedures .
• Undertook cross training of other teams on the process, which propelled efficiency gains and
significant time- and cost-savings.
• Facilitated "no- errors” internal and externalaudits.
• Consistently maintained accuracy in all the transaction processed.
• Worked on monthly, daily, quarterly reports with 100 % accuracy.
• Prepared procedures and was part of procedure edit team.
• Handled the processing, distribution of work, accuracy verification.
• Single handedly managed multiple scrub projects in all the above mentioned processes.
Projects:
• Share Drive Clean-up (72 % save) – Cost saving Project.
• Mail Box Resizing- Cost saving Project.
• Recertification of credit approvals - Efficiency project.
• US Taxation Project - Migrated, lead & Procedure created.
• Collateral Scrub
• SIPOC
• Business Objects consolidation Project to increase efficiency across Teams – Efficiency project.

4. Achievements:
Organizational:
• ACE Award for being best performer.
• Team Player of the Quarter.
• Team won Best Team Award in every Team I was in.
• Won inter-team & inter Department football match.
School:
• Proficiency for being topper in accounts.
• Best student for being topper in class and leading school magazine preparation and launch.
• Awards for debate and Recitation competition at college.
• Rank holder in Junior Typing.
• Inter-School Kho-Kho match.
KEY SKILLS
• Result Driven.
• Ability to get work done from others.
• Ability to handle multiple Projects simultaneously.
• Good understanding of the back field impact of transaction on customer.
• Training
• Presentation Skills.
• Quality check
• Teambuilding & Staff Supervision
• Procedure preparation and Edit.
• Fun loving
ACADEMIC
• 2004 : CBSE Board of secondary Education, Bangalore (75% aggregate marks)
• 2006 : CBSE Board of Higher Education, Bangalore, 75% aggregate marks)
• 2009 : Graduated in BCom from Bangalore University (74% aggregate marks).
Additional Qualification
• Junior Typing (speed 30 words pm) [State Level Rank holder].

5. • Office packages : Ms Office (Word, Excel, PowerPoint, Access), Tally 7.0, Internet Applications
PERSONAL VITAE
Date of Birth : 10th Oct
Marital Status : Single
Address : No.708, 24th ‘A’Main, Mariswamy Layout, Agara, Sarjapura Roa
Contact : 9916470707
Languages known : English, Hindi, Kannada & Telugu.
Place: Bangalore.
Date: 20/06/2016
(SOURABHA.N)