This document describes the journey of a small association, ASPPH, in adopting DevOps practices. It outlines lessons learned along the way, including articulating a clear vision, focusing on culture and sharing through knowledge management, removing obstacles to collaboration, and gaining leadership buy-in for changes. Case studies and examples from ASPPH's experience highlight how establishing core values, automating processes, and overcoming setbacks helped them transform operations and better serve growing membership needs.

1. A Small Association’s
Journey to DevOps
Eduardo Ruiz | @eruiz06
November 15, 2016

2. aspph.org
Hello.
Eduardo “Ed” Ruiz | @eruiz06
Senior Director of Information Technology
Association of Schools & Programs
of Public Health

3. aspph.org Introduction.
ASPPH Logo / Stella Carter / ASPPH / ©

4. aspph.org Introduction.
Graduate Training Programs Fellow / Stella Carter / ASPPH / ©

5. aspph.org Introduction.
ASPPH Viewbook – Gears / Stella Carter / ASPPH / ©

6. aspph.org Introduction.

7. aspph.org Introduction.
Various ASPPH Products / Stella Carter / ASPPH / ©

8. aspph.org Introduction.

9. aspph.org
Our Journey.

10. aspph.org Our Journey.

11. aspph.org Our Journey.
31 Members / Stella Carter / ASPPH / ©

12. aspph.org Our Journey.
On-Premise
Cold Fusion & Microsoft Logos / Various / ©

13. aspph.org Our Journey.
Box / Stella Carter / ASPPH / ©

14. aspph.org Our Journey.
Better Together Logo / Stella Carter / ASPPH / ©

15. aspph.org
Stella Off to Class / Ed Ruiz / ASPPH/ ©
Our Journey.
Empty Boardroom / reynermedia / CC BY

16. aspph.org Our Journey.

17. aspph.org Our Journey.
106 Members / Stella Carter / ASPPH / ©

18. aspph.org Our Journey.

19. aspph.org Our Journey.
Various Platform & OS Logos / Various / ©

20. aspph.org Our Journey.
Box / Stella Carter / ASPPH / ©

21. aspph.org
The Business Case of Collaborative DevOps / IBM Developer Works / ©
Our Journey.

22. aspph.org Our Journey.
Box / Stella Carter / ASPPH / ©

23. aspph.org Our Journey.
Badlands Curvy / Ian Kramar / CC BY-NC-ND

24. aspph.org
Lessons Learned.

25. aspph.org
Lesson #1.

26. aspph.org Lesson #1.
Welcome To Fabulous Las Vegas / James Marvin Phelps / CC BY-NC

27. aspph.org Lesson #1.
Interop Keynote Session / Ed Ruiz / ©

28. aspph.org Lesson #1.
Andi Mann Speaking / Andi Mann /CA Technologies / ©

29. aspph.org Lesson #1.

30. aspph.org Lesson #1.

31. aspph.org
PuppetOpenSourc
e
Kanban
Cloudmont
Containers
Serverles
saspph.org
SDN
Docker
Vagrent
Continuous
IntegrationOpen SackChef
Ansible
Jenkins
Lesson #1.

32. aspph.org Lesson #1.

33. aspph.org Lesson #1.
Mandalay Bay Resort & Casino Hall / Ed Ruiz / ©

34. aspph.org Lesson #1.
Mandalay Bay Resort to Edge of Town / Screen Capture by Ed Ruiz using Google Maps / ©

35. aspph.org Lesson #1.
West Edge of Las Vegas / Ed Ruiz / ©

36. aspph.org Lesson #1.
ASPPH Viewbook – Idea / Stella Carter / ASPPH / ©

37. aspph.org
Vision.
“Pick your vision, set your path, &
every day take one step closer.”
–Burt Rutan

38. aspph.org
ASPPH Team Dashboard / Developed by ASPPH using Shopify Dashing/ ©
Lesson #1.

39. aspph.org
ASPPH Objective Explorer / Screen capture by Ed Ruiz using 7Geese / ©
Lesson #1.

40. aspph.org Lesson #1.
Spotlight Maternal-Health / ASPPH / ©

41. aspph.org Lesson #1.
Group of Graduates / boana / iStock / ©

42. aspph.org Lesson #1.
• Aligns the team
• Keeps goal in focus
• Provides encouragement
Lesson #1: Articulate a Vision

43. aspph.org
Lesson #2

44. aspph.org Lesson #2.
Culture Automation Measurement Sharing

45. aspph.org Lesson #2.
Culture Automation Measurement Sharing

46. aspph.org
Holland Island Blob / IwateBuddy / CC BY-NC-ND
Lesson #2.

47. aspph.org Lesson #2.
Culture Automation Measurement Sharing

48. aspph.org
Culture / Merriam-Webster
cul·ture n. 1. A way of
thinking, behaving, or
working that exists in a
place or organization.
Lesson #2.

49. aspph.org
Culture.
“Culture eats strategy
for breakfast.”
–Peter Drucker

50. aspph.org Lesson #2.
Gillman Ranch, Busted Wagon 5-2012/ Don Graham / CC BY-SA

51. aspph.org Lesson #2.

52. aspph.org Lesson #2.

53. aspph.org Lesson #2.

54. aspph.org
ASPPH Tech Team Core Values / ASPPH / 7Geese
Lesson #2.

55. aspph.org
The Amazingly Fantastic ASPPH Tech Team / ASPPH / ©
Lesson #2.

56. aspph.org
Sharing / Merriam-Webster
shar·ing v. 1. To talk
about one’s thoughts,
feeling, or experience
with others.
Lesson #2.

57. aspph.org Lesson #2.
ASPPH IT Governance Document Collection / Ed Ruiz / ASPPH / ©

58. aspph.org Lesson #2.
ASPPH IT Governance Document Library / ASPPH / ©

59. aspph.org Lesson #2.
The Stack / Lisa Nottingham / CC BY

60. aspph.org
Gather
Rescue Squad 18 & Rescue Squad 28, MCFRS
Organize &
Refine
Disseminate
Lesson #2.

61. aspph.org Lesson #2.
ASPPH IT Team Working Session / Stella Carter / ASPPH / ©

62. aspph.org
Collaboration.
“Alone we are smart.
Together we are brilliant.”
–Steven Anderson

63. aspph.org Lesson #2.
DevOps Over Wall / Ed Ruiz / ©

64. aspph.org Lesson #2.
True DevOps / Ed Ruiz / ©

65. aspph.org
ASPPH Oversized WriteyBoard ® / Ed Ruiz / ASPPH / ©
Lesson #2.

66. aspph.org Lesson #2.
• Culture eats strategy
• Focus on core values
• Sharing is all about knowledge management
Gather Organize Refine Disseminate Repeat
• Breaking down barriers leads to collaboration
Lesson #2: Start with Culture & Sharing

67. aspph.org
Lesson #3

68. aspph.org Lesson #3.
Rotting Apple / Stella Carter / ASPPH / ©

69. aspph.org Lesson #3.

70. aspph.org Lesson #3.

71. aspph.org Lesson #3.
Storm Clouds / Carl Wycoff / CC BY

72. aspph.org Lesson #3.
Lego Build Agile Challenge / Ed Ruiz / ASPPH / ©

73. aspph.org Lesson #3.

74. aspph.org Lesson #3.
Ed Ruiz on Rescue Engine 261 / Stella Carter / ASPPH / ©

75. aspph.org Lesson #3.
Equipment, Fleet & Crew / BCCRS / ©

76. aspph.org Lesson #3.
EMS Caring Hand / Ed Ruiz / ASPPH / ©

77. aspph.org Lesson #3.
9-11 / slagheap / CC BY-SA

78. aspph.org Lesson #3.
GTP Raise Your Hand / Stella Carter / ASPPH / ©

79. aspph.org Lesson #3.
Cumulative Team Values / #ASPPHTechTeam / ASPPH/ ©

80. aspph.org
Stella Carter Off to Training / Ed Ruiz / ASPPH / ©
Lesson #3.
©

81. aspph.org
IMAGE PLACEHOLDER
Jamie – Wicked Positive
Lesson #3.
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Jamie Atchison is Wicked Positive / Ed Ruiz / ©

82. aspph.org Lesson #3.
Halloween 2016 / Ed Ruiz / ASPPH / ©

83. aspph.org Lesson #3.
• Negativity is contagious
• Poor morale erodes culture
• Hire for attitude; train for skills
• Return to basics (core values)
• Stay positive
Lesson #3: Prune the Bad Apples

84. aspph.org
Lesson #4

85. aspph.org
Stella Off to Class / Ed Ruiz / ASPPH/ ©
Lesson #4.
Empty Boardroom / reynermedia / CC BY

86. aspph.org Lesson #4.
DevOps Preso / Ed Ruiz / ASPPH / ©

87. aspph.org
$
Lesson #4.
2014 2015 2016 2017

88. aspph.org
$
Lesson #4.
2014 2015 2016 2017

89. aspph.org
$
Lesson #4.
2014 2015 2016 2017

90. aspph.org
$
Lesson #4.
2014 2015 2016 2017

91. aspph.org
$
Lesson #4.
2014 2015 2016 2017

92. aspph.org
$
Lesson #4.
Baseline
2014 2015 2016 2017

93. aspph.org Lesson #4.
Broken Egg Shell / Stella Carter / ©

94. aspph.org Lesson #4.
Baby Chicks! / Kara / CC BY ND

95. aspph.org Lesson #4.
• Priorities & budgets will change
• Setbacks will happen
• Create room to fail
Lesson #4: Leadership Buy-in is Essential

96. aspph.org Conclusion.
#1: Articulate a Vision
#2: Start with Culture & Sharing
#3: Prune the Bad Apples
#4: Leadership Buy-in is Essential
Lessons Learned

97. aspph.org
Q&A
Slack:
alldaydevops.herokuapp.com
#continuous-track

98. aspph.org
Thank You.
Ed Ruiz | eruiz@aspph.org | @eruiz06

99. aspph.org Thank You.
Andi Mann
DevOps Evangelist

100. aspph.org Thank You.

101. aspph.org Thank You.

102. aspph.org
1. ASPPH Logo / Stella Carter / ASPPH / ©
2. Graduate Training Programs Fellow / Stella Carter / ASPPH / ©
3. Viewbook Gears / Stella Carter / ASPPH / ©
4. Various ASPPH Products / Stella Carter / ASPPH / ©
5. 31 Members / Stella Carter / ASPPH / ©
6. Cold Fusion & Microsoft Logos / Various / Copyright Fair Use1
7. Box / Stella Carter / ASPPH / ©
8. Better Together Logo / Stella Carter / ASPPH / ©
9. Empty Boardroom / reynermedia / CC BY
10. 106 Members / Stella Carter / ASPPH / ©
11. Various Platform & OS Logos / Various / Copyright Fair Use1
12. The Business Case of Collaborative DevOps / IBM Developer Works / Copyright Fair Use1
13. Badlands Curvy / Ian Kramar / CC BY-NC-ND
14. Welcome To Fabulous Las Vegas / James Marvin Phelps / CC BY-ND
15. Interop Keynote Session / Ed Ruiz / ©
16. Andi Mann Speaking / Andi Mann / CA Technologies / Copyright Fair Use1
17. Mandalay Bay Resort & Casino Hall / Ed Ruiz / ©
18. Mandalay Bay Resort to Edge of Town / Ed Ruiz / Google Maps / Copyright Fair Use1
19. West Edge of Las Vegas / Ed Ruiz / ©
20. Viewbook Idea / Stella Carter / ASPPH / ©
21. ASPPH Objective Explorer / Ed Ruiz / 7Geese / Copyright Fair Use1
22. Spotlight Maternal-Health / ASPPH / ©
23. Group of Graduates / boana / iStock Copyright4
24. Holland Island Blob / IwateBuddy / CC BY-NC-ND
25. Gillman Ranch, Busted Wagon 5-2012 / Don Graham / CC BY-SA
26. ASPPH Tech Team Core Values / ASPPH / 7Geese / Copyright Fair Use1
27. The Amazingly Fantastic ASPPH Tech Team / ASPPH / ©
28. ASPPH IT Governance Document Collection / Ed Ruiz / ASPPH / ©
29. The Stack / Lisa Nottingham / CC BY
30. ASPPH IT Governance Document Library / ASPPH / ©
Credits.

103. aspph.org
31. ASPPH IT Team Working Session / Stella Carter / ASPPH / ©
32. DevOps Over Wall / Ed Ruiz / ©
33. True DevOps / Ed Ruiz / ©
34. ASPPH Oversized WriteyBoard ® / Ed Ruiz / ASPPH / ©
35. Rotting Apple / Stella Carter / ASPPH / ©
36. Storm Clouds / Carl Wycoff / CC BY
37. Lego Build Agile Challenge / Ed Ruiz / ASPPH / ©
38. Ed Ruiz on Rescue Engine 261 / Stella Carter / ASPPH / ©
39. Equipment, Fleet & Crew / BCCRS / Copyright Fair Use1
40. EMS Caring Hand / Ed Ruiz / ASPPH / ©
41. 9-11 / slagheap / CC BY-SA
42. GTP Raise Your Hand / Stella Carter / ASPPH / ©
43. Stella Carter Off to Training / Ed Ruiz / ASPPH / ©
44. Cumulative Team Values / #ASPPHTechTeam / ASPPH/ ©
45. Halloween 2016 / Ed Ruiz / ASPPH / ©
46. Jamie Atchison is Wicked Positive / Ed Ruiz / ©
47. Broken Egg Shell / Stella Carter / ©
48. Baby Chicks! / Kara / CC BY-ND
Credits.

104. aspph.org
1. Copyright Fair Use – Nonprofit educational use with the
purpose of providing commentary of the work at hand.
2. Copyright Fair Use – Nonprofit educational use with the
purpose of conveying an abstract idea unrelated to or
distinct from the work at hand.
3. Shutterstock Copyright - Image(s) used under license
from Shutterstock.com.
4. iStock Copyright - Image(s) used under license from
iStock.com.
Copyright Justification.

105. A Small Association’s
Journey to DevOps
Ed Ruiz | eruiz@aspph.org | @eruiz06
November 15, 2016