"Making people out of participants" User Centered Design conference 2016
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A 40 minute talk about the problems of usability testing using Social Psychology ideas of treatment of participants, places and roles. Presented at User Centered Design conference in London in October 2016. Presenting examples of new practice using props and narrative to increase participant confidence, connect people more strongly to their memories and communities and to enable them to control place and space. A user centered approach to usability testing that de-privileges researchers so as to discover more. An approach based on vulnerability and openess that uses ideas from post-colonial research and disability rights.
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"Making people out of participants" User Centered Design conference 2016
- 1. MAKING PEOPLE OUT OF PARTICIPANTS Respecting and strengthening self-identity in usability testing
- 3. Self control
- 4. Marshmallows
- 6. Schema
- 7. Self belief Belief in self
- 8. My work
- 11. I am a professional I am not a user
- 12. Usability
- 17. Prison
- 19. Control
- 21. A cell
- 22. A prisoner
- 23. The participant
- 24. The user
- 25. The individual
- 27. Being human is not being an individual
- 28. Human centred
- 29. Human at the centre of networks of relationships
- 39. Recognise the spaces between us
- 40. How?
- 41. Conversation
- 43. Empathy
- 44. Empathy is hard
- 45. Alternatives?
- 48. Teenagers
- 49. Rickter Board
- 53. Older people
- 54. Home Instruction s Yes No Work List Drink Medical Meal ShoppingTransport Time Hope Love Music TV/PC Radio Book
- 56. Perspectives
- 58. Dingaka
- 61. Loneliness
- 62. Mesh
- 66. Not that
- 67. Cards
- 68. CardsCigarette
- 70. People
- 71. PeopleLots of
- 74. Life stories
- 76. Device usability
- 78. Results
- 79. Gosh
- 80. Moving house in later life to maintain happiness
- 81. Houses
- 83. Own devices
- 85. Future
- 86. Use props to enable people to take control from you
- 88. Use personal narratives to understand networks
- 89. Trust people
- 90. Let go of space
- 91. Let go of control
- 92. Be vulnerable
- 93. Let people be people
- 94. Thank you