SolarWinds Product Update and Tips to Get the Most from your Implementations

SolarWinds® Product Update and Tips to Get the
Most from Your Implementations
Feb 2014 Federal User Group
Chris LaPoint, VP – Product Management
© 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

SolarWinds Product Strategy
APP ADMIN
It’s not the
network!
App is good
No issues w/
server load
Not the DB
I/O issues
Didn’t change
anything
NETWORK ADMIN
DATABASE ADMIN
SECURITY ADMIN
SERVER ADMIN
STORAGE ADMIN
FRAGMENTED IT
Help me troubleshoot my
specific problem domainEND USER
My app is
really slow!

SYSTEMS ADMIN
NETWORK ADMIN
DATABASE ADMIN
SECURITY ADMIN
VIRT ADMIN
STORAGE ADMIN
Is it the virtual
network or
the physical?
DB on virt?
I/O issues,
but
affecting
what?
Help me with cross-domain
visibility; my skillsets are
being stretched even further
How do I
audit what
changed?
APP ADMIN
NETWORK ADMIN
DATABASE ADMIN
SECURITY ADMIN
SERVER ADMIN
STORAGE ADMIN
Help me troubleshoot my
specific problem domainEND USER
My app is
really slow!
VIRTUALIZATION
CONVERGED
SYSTEMS
FRAGMENTED IT CONVERGING IT
App, server, or
virtual?
IT GENERALIST
Where do I start?

‘One size fits all’ solution does not NOT work
» Different levels of sophistication based on company type and
size
» Difficulty in executing across organizational boundaries,
politics, etc.
» And most importantly, the need for admins to solve “fix it
NOW” problems
BUT neither will a collection of point solutions…

Start wherever
you’d like –
point or ‘connected’
problems
Always enjoy
seamless integration
for end-to-end
visibility and
troubleshooting
Expand your
deployment as your
needs grow
Sharpen your skills
with community
knowledge, product
content, and free
product training

SolarWinds Product Portfolio
WEB HELP DESK® *FREE* ALERT CENTRAL
SERVER & APPLICATION MONITOR
VIRTUALIZATION MANAGER
STORAGE MANAGER
WEB PERFORMANCE MONITOR
DATABASE PERFORMANCE ANALYZER
for SQL Server®, Oracle®, DB2®, Sybase®
NETWORK PERF MONITOR
NETWORK TRAFFIC ANALYZER
NETWORK CONFIG MANAGER
IP ADDRESS MANAGER
VOIP & NETWORK QUALITY MGR USER DEVICE TRACKER
LOG AND EVENT MANAGER SERV-U® MFT SERVER
FIREWALL SECURITY MANAGER PATCH MANAGER
ENGINEER’S TOOLSET
NETWORK TOPOLOGY MAPPER
KIWI SYSLOG®
CATTOOLS®
TOOLS
MOBILE ADMIN®
DAMEWARE® REMOTE SUPPORT
ENTERPRISE OPERATIONS CONSOLE
SYSTEMS MGMT
NETWORK MGMT SECURITY MGMT
DATABASE MGMT
CROSS-PRODUCT VISIBILITY

Orion® Platform – Q1/14 Updates
» Orion Platform 2014.1*
 Drag and Drop Resources
 Web-Based Report Scheduler
 SNMP Status
 NOC View (6 columns wide!)
 Individual Node Thresholds and
Baselining
*Ships with NPM 10.7 and SAM 6.1, applies to all Orion
platform based products running in integrated fashion
with these releases
TIP: If you haven’t already, start
making the transition to Web-
Based Reporting from Win32®
Report Writer

NetMan – Q1/14 Updates
» NPM 10.7 (Release Candidate phase)
 Individual Interface Thresholds and
Baselining
 Ruckus® and Motorola® Wireless Support
 Link Utilization on Maps
 VLAN Info in Interface Details
 VRF Support in Routing Resources
 Improved UnDP for CPU and Memory
 L3® Topology Support
» IPAM 4.1 (Release Candidate phase)
 ISC DHCP Server Monitoring and
Management
 More Cisco® and Microsoft® DHCP and DNS
mgmt options
TIP: Upgrade all your top-level
maps to display interface
utilization on links to enable
network “weather map” views

SysMan – Q1/14 Updates
» SAM 6.1 (Release Candidate phase)
 AppInsight for Exchange™
 Windows® Scheduled Task Monitoring
 Web Services Monitoring (JSON/XML,
SOAP)
 16 Newly added and updated application
templates
» Web Help Desk 12.1 (GA)
 Casper Suite v9 Integration Support
 Ticket Escalation and De-Escalation (from
within ticket)
 Improved Doc and Context-Sensitive Help
 Enhanced Rest API
 Performance Fixes for Env with Large DBs
 Improved Hosted mode and SSL support in
iOS WHD application
TIP: SAM users should switch
from SQL & Exchange templates
to AppInsight approach as soon as
possible

Sneak Peek
What We’re Working On - NetMan
10© 2014 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.

Network-Centric APM
Network
App/DB
Server
Storage
11
NETWORK ADMIN
Is it the
network?

Network-Centric APM
12
Custom Web
Apps by URL
Packet-based
App Discovery
Usage/Risk
Classification
Drill-down to
Other Products
Network vs.
App

Sneak Peek
What We’re Working On - SysMan
13

App Stack – End to End Visibility
14
STORAGE
LUN
Array
VIRTUALIZATION
VM
Host
Cluster
Datastore
APP DB

Current State: App - Virt - Storage on One Page
Storage
(from Datastore to LUN)
Applications
(to Datastore)
Virtualization
(to Datastore)

What We’re Working On: App Stack Visualization
16
Allows users to more quickly
answer the question, “why is
my application slow?”

Q&A
17

Stay Connected & Learn More
» Stay Connected:
 Join the Federal and Government Group on thwack®
 Twitter®: @SolarWinds_Gov
 Call: 877-946-3751
 Email: federalsales@solarwinds.com
 Email our Government Reseller DLT®: solarwinds@dlt.com
» Learn More:
 Visit our Federal website: http://www.solarwinds.com/federal
 Watch a short demo video: http://www.solarwinds.com/sedemo
 Download a free trial: http://www.solarwinds.com/downloads/

Thank You!
The SOLARWINDS and SOLARWINDS & Design marks are the exclusive property of SolarWinds
Worldwide, LLC, are registered with the U.S. Patent and Trademark Office, and may be registered or
pending registration in other countries. All other SolarWinds trademarks, service marks, and logos
may be common law marks, registered or pending registration in the United States or in other
countries. All other trademarks mentioned herein are used for identification purposes only and
may be or are trademarks or registered trademarks of their respective companies.

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SolarWinds Product Update and Tips to Get the Most from your Implementations