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IT Pro Survey: IP Address Management
Facing BYOD and “The Internet of Things”, what
do IT Pros think about IP address management?

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
1
Study Overview: areas of discussion

»

What does “The Internet of Things”
mean to a network administrator?

»

How will IP address management tools
and practices change with the
introduction of BYOD and “The Internet
of Things”?

»

Is IP address management the “Tip of the
Spear”?
»

Each “thing” needs its own IP address

»

Each “thing” requires basic network
configuration

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
2
Demographics: breakdown of survey respondants
Between December 2013 and January
2014, 195 members of the SolarWinds’ IT
Pro community, thwack, too the survey

Nearly 90% of those surveyed
are experienced “front-line” IT
Pros

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
3
The Results

4
The Number of IP Addresses Continues to Grow
Number of Managed IP Addresses

Over 50% of surveyed IT
Pros manage more than
2000 IP addresses

More than 5000 IP Addresses

Up to 2000 IP Addresses

Up to 5000 IP Addresses

Up to 500 IP addresses

Service Provider

0

10

20

30

40

50

60

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
5
IP Address Management Monopolizes Time
Using weighted averages, IT
Pros spend 38 person-hours
each month managing IP
addresses

Time Spent Managing IP Addresses
Making IP configuration changes throughout
the network whenever a new device is added

Troubleshooting problems involving IP
addresses
Maintaining and publishing accurate
documentation on IP address resources
Managing DHCP and/or DNS configurations

Adding or changing subnets

Auditing IP address usage

Monitoring utilization of IP address resources
0
< 1 Hr

2 - 10 Hrs

20 40 60 80 100 120 140 160 180 200
11 - 20 Hrs

> 20 Hrs

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
6
Key Capabilities for an IP Address Management Solution

IT Pros say detecting IP
conflicts and monitoring
critical IP resources is
important in an IP address
management solution

Identify IP address conflicts

Determine subnet and DHCP/DNS utilization

Identify unused IP addresses

Validate and verify configuration changes

0
Very Important

50

Somewhat Important

100

150

200

Not Important

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
7
Key Benefits of IP Address Management
IT Pros agree that the most
significant benefit of IP
address management is
improvement of network
availability

Helps to lower risk and to improve mean
time between failure (MTBF)

Improves mean time to recovery (MTTR)

Allows our IT services to be responsive

Lowers our IT operating costs and improves
our efficiency

0
Strongly Agree

50
Agree

100

150

200

Disagree

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
8
IP Address Management is a Priority for IT Pros
IT Pros agree that IP
addresses management is
important to their
organization and essential to
their network management
strategy

We consider IP address management essential

We find value in using specialized tools

We can provide business justification for
purchasing and using IP address management
tools

0
Strongly Agree

Agree

20

40

Disagree

60

80 100 120 140 160 180

Strongly Disagree

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
9
Conclusions

10
Key Findings
»

IP addresses management is not limited to large networks; networks of all sizes are
impacted

»

DHCP and DNS servers represent a larger challenge for IT Pros managing the entire IP
infrastructure

»

Manual IP address management is time-intensive and error-prone

»

Automated IP address management improves:


Network Availability



Responsiveness



Efficiency

38

hours/
month

One full
day each
week

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
11

23K/year
Top Feature Needs for IP Address Management
» Monitor IP address usage and IP resource utilization
» Accurately provision IP addresses and automate routine
configuration tasks
» Manage and maintain IP address documentation

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
12
IP Address Management Resources
» Webcasts
 IP Proliferation: How do you seize control for greater security and scalability?
 IP Address Management Best Practices

» Whitepapers
 ROI for IPAM Solutions in Small-Mid Sized Enterprise Environments
 Managing the BYOD Chaos

© 2014, SolarWinds Worldwide, LLC. All rights reserved.
13

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IT Pro Survey: IP Address Management

  • 1. IT Pro Survey: IP Address Management Facing BYOD and “The Internet of Things”, what do IT Pros think about IP address management? © 2014, SolarWinds Worldwide, LLC. All rights reserved. 1
  • 2. Study Overview: areas of discussion » What does “The Internet of Things” mean to a network administrator? » How will IP address management tools and practices change with the introduction of BYOD and “The Internet of Things”? » Is IP address management the “Tip of the Spear”? » Each “thing” needs its own IP address » Each “thing” requires basic network configuration © 2014, SolarWinds Worldwide, LLC. All rights reserved. 2
  • 3. Demographics: breakdown of survey respondants Between December 2013 and January 2014, 195 members of the SolarWinds’ IT Pro community, thwack, too the survey Nearly 90% of those surveyed are experienced “front-line” IT Pros © 2014, SolarWinds Worldwide, LLC. All rights reserved. 3
  • 5. The Number of IP Addresses Continues to Grow Number of Managed IP Addresses Over 50% of surveyed IT Pros manage more than 2000 IP addresses More than 5000 IP Addresses Up to 2000 IP Addresses Up to 5000 IP Addresses Up to 500 IP addresses Service Provider 0 10 20 30 40 50 60 © 2014, SolarWinds Worldwide, LLC. All rights reserved. 5
  • 6. IP Address Management Monopolizes Time Using weighted averages, IT Pros spend 38 person-hours each month managing IP addresses Time Spent Managing IP Addresses Making IP configuration changes throughout the network whenever a new device is added Troubleshooting problems involving IP addresses Maintaining and publishing accurate documentation on IP address resources Managing DHCP and/or DNS configurations Adding or changing subnets Auditing IP address usage Monitoring utilization of IP address resources 0 < 1 Hr 2 - 10 Hrs 20 40 60 80 100 120 140 160 180 200 11 - 20 Hrs > 20 Hrs © 2014, SolarWinds Worldwide, LLC. All rights reserved. 6
  • 7. Key Capabilities for an IP Address Management Solution IT Pros say detecting IP conflicts and monitoring critical IP resources is important in an IP address management solution Identify IP address conflicts Determine subnet and DHCP/DNS utilization Identify unused IP addresses Validate and verify configuration changes 0 Very Important 50 Somewhat Important 100 150 200 Not Important © 2014, SolarWinds Worldwide, LLC. All rights reserved. 7
  • 8. Key Benefits of IP Address Management IT Pros agree that the most significant benefit of IP address management is improvement of network availability Helps to lower risk and to improve mean time between failure (MTBF) Improves mean time to recovery (MTTR) Allows our IT services to be responsive Lowers our IT operating costs and improves our efficiency 0 Strongly Agree 50 Agree 100 150 200 Disagree © 2014, SolarWinds Worldwide, LLC. All rights reserved. 8
  • 9. IP Address Management is a Priority for IT Pros IT Pros agree that IP addresses management is important to their organization and essential to their network management strategy We consider IP address management essential We find value in using specialized tools We can provide business justification for purchasing and using IP address management tools 0 Strongly Agree Agree 20 40 Disagree 60 80 100 120 140 160 180 Strongly Disagree © 2014, SolarWinds Worldwide, LLC. All rights reserved. 9
  • 11. Key Findings » IP addresses management is not limited to large networks; networks of all sizes are impacted » DHCP and DNS servers represent a larger challenge for IT Pros managing the entire IP infrastructure » Manual IP address management is time-intensive and error-prone » Automated IP address management improves:  Network Availability  Responsiveness  Efficiency 38 hours/ month One full day each week © 2014, SolarWinds Worldwide, LLC. All rights reserved. 11 23K/year
  • 12. Top Feature Needs for IP Address Management » Monitor IP address usage and IP resource utilization » Accurately provision IP addresses and automate routine configuration tasks » Manage and maintain IP address documentation © 2014, SolarWinds Worldwide, LLC. All rights reserved. 12
  • 13. IP Address Management Resources » Webcasts  IP Proliferation: How do you seize control for greater security and scalability?  IP Address Management Best Practices » Whitepapers  ROI for IPAM Solutions in Small-Mid Sized Enterprise Environments  Managing the BYOD Chaos © 2014, SolarWinds Worldwide, LLC. All rights reserved. 13