19. Personas & Scenarios
1. Empathy Map
2. Storytelling
3. Storyboarding
4. Requirements
1 2 3 4
ScenarioSketch Requirements
- Ability to enter text
- Ability to track appoitments
- Ability to select items
- Ability to send message
- Ability to chating
- Ability to ...
20. 1. Empathy Map
2. Storytelling
3. Storyboarding
4. Requirements
Who?
Want
Pain
Think & Feel Say & Do
Where and When?
Personas & Scenarios
ScenarioSketch Requirements
- Ability to ...
- Ability to ...
- Ability to ...