The cloud is driving significant change in how companies deploy and manage resources for their existing business applications. This session explains in non-technical terms how to evaluate if a move to the cloud is in your midst without being a technical expert. We'll explain the many different deployment options as well as business opportunities, pros and cons that companies should consider when addressing the cloud. This session will also provide an executive viewpoint on Azure and it's future potential for businesses.
5. LEADERSHIP
In This Session
• Why is the cloud gaining traction?
• Types of Cloud Deployments
– IAAS
– Hosted Cloud
– Azure
• Factors you should consider for Cloud
7. LEADERSHIP
Rapid Deployment
Once took several weeks to deploy customer
environments
• Order hardware (physical servers)
• Go to data center (install servers)
• Order software and receive in mail (DVD)
Today can deploy in hours
• Virtual machines (redundancy/failover)
• Virtually deploy (save time and money)
• Download and track software via the internet
8. LEADERSHIP
Advantages: Per User Per Month
You can easily predict on-going software/hardware
expenses
• Easy to budget
• Includes access to new versions of the software
Can easily add and remove users
• Verses paying large software/hardware fee up
front
• Downsize or add users during busy time of year
9. LEADERSHIP
Resources and Maintenance
Less dedicated IT resources needed for specific
applications
• Training costs will come down
• Certifications required for the Cloud team
• No need for wide range of knowledge (Citrix, SQL,
network, OS, RDC)
Automatic escalation
• Your Cloud provider is on it
• Cloud proactively monitors the servers
Just worry about making money
10. LEADERSHIP
Compliance
Audits
• Can rely on Cloud provider to provide details for
expensive audits
• Less time for your own people to be involved
Licensing
• Can rely on Cloud provider to keep you compliant
• Can lease verses purchase
11. LEADERSHIP
In This Session
• Why is the cloud gaining traction
• Types of Cloud Deployments
12. LEADERSHIP
IaaS (Infrastructure as a Service)
• IaaS (Infrastructure as a Service)
• Per month charge for NAMED full user access
– Includes the following
• Virtual Terminal Server
• Virtual SQL Server Instance (Dynamics)
• Operating System Licenses via SPLA
• SQL Server License via SPLA (Dynamics )
• Remote Desktop Connection License via SPLA (RDC)
• Anti-Virus
• Backup License
• Monitoring License (Level Platforms)
13. LEADERSHIP
Socius Cloud Services
Cloud Setup
• Acquire and manage licensing required by Socius
• Setup and configuration of the Virtual servers that will host Dynamics software
• Setup and configuration of the SQL instance
• Installation of Dynamics Software
• Setup and configuration of Remote Desktop Connection
• Setup and configuration of printer drivers as needed
• Installation of Microsoft Office per named user
• Installation of Adobe Reader
• Creation/deletion of new system user logins
• Configure monitoring and backup services
Cloud Routine and preventative maintenance (from Agreement)
• Manage and install Windows updates for the Operating System on virtual servers
• Manage and install Microsoft service packs and hot fixes
• Manage and install SQL server updates
• Manage and install service packs for the Dynamics software
• Manage and monitor daily backups
• Manage weekly pickup of backup tapes for offsite storage
• Troubleshooting of network connection issues
• Monitor server logs for alerts and errors
• Maintain firewall for proper security
• Manage Socius active directory and secure group policies
14. LEADERSHIP
Hosted Software Deployment Model
• Per user per month charge
– Includes the following
• Dynamics software License via SPLA (GP, NAV, AX, SL)
• Virtual Terminal Server
• Virtual SQL Server Instance (Dynamics)
• Operating System Licenses via SPLA
• SQL Server License via SPLA (Dynamics )
• Remote Desktop Connection License via SPLA (RDC)
• Anti-Virus
• Backup License
• Monitoring License (Level Platforms)
15.
16. LEADERSHIP
Technology trends impacting the way we work
Mobile
By 2016,
smartphones and tablets
will put power in the
pockets of
a billion global
consumers.
Social
65%
of companies are
deploying at least
one social
software tool.
The world’s mobile
worker population
will reach
1.3 billion—
over 37% of the total
workforce—by 2015.
Cloud
Millennials will
make up
75%of
the American
workforce by
2025
Digital content will grow to
2.7ZB in 2012,
up 48% from 2011,
rocketing toward
8ZB by 2015.
Over
80%of
new apps will
be distributed or
deployed on
clouds in 2012.
Big data
70%
of businesses are
either using or
investigating cloud
computing
solutions
80%
growth of
unstructured data is
predicted over
the next five
years.
17. LEADERSHIP
A Definition of Cloud Computing
From The National Institute of Standards and Technology (NIST)
Cloud computing is a model for enabling convenient, on-demand
network access to a shared pool of configurable computing resources
(e.g., networks, servers, storage, applications, and services) that can
be rapidly provisioned and released with minimal management effort
or service provider interaction.
On-demand
self-service
Broad
network
access
Resource
pooling
Rapid
elasticity
Measured
service
Essential Characteristics of a Cloud (NIST)
18. LEADERSHIP
Where is the cloud?
• Private Cloud = Datacenter in control of the customer
• Partner Hosted Cloud = Datacenter owned by a partner typically
in-country
• Partner Cloud = Datacenter owned by cloud provider
Private Cloud
Infrastructure
Owned by customer
Partner hosted Cloud
Infrastructure
Owned by service provider
Public cloud
Infrastructure
Owned by cloud provider
Location - typically in country - typically in country - typically not in country
Update - customer controlled - partner controlled - cloud provider controlled
Access - typically one (private) - typically few (community) - typically many (public)
31. LEADERSHIP
In This Session
• Why is the cloud gaining traction
• Types of Cloud Deployments
• Factors to consider for Cloud
32. LEADERSHIP
Factors to Consider
• Capital Expenditures vs. Operating
Expenditures
• Location of the Data
• Infrastructure
• Security & Audit
• Staffing
• Licensing & Billing
• Going Green
33. LEADERSHIP
CapEx vs. OpEx
Capital Expenditure
• Deductible over time
(36 months)
• Large upfront costs
• Multiple vendors
(many)
• Managing assets
Operating Expenditure
• Immediate deductible
• One vendor (or few)
• Monthly billing
• Easy to budget ($ = user)
34. LEADERSHIP
Location of the data
• Currently under a desk or in a closet?
– Disaster Recovery Plan?
– Where in U.S.? Floods, Hurricane, Katrina
– Remote access? Boston Bombing
• Do you rent space at a Data Center?
– Cloud providers can get reduced rates based on
the amount of space used
– Can you consolidate?
– Long term leasing?
– Power and cooling, and any networking costs
• Have you considered moving to a Data Center?
– If so, what are the costs for the move?
35. LEADERSHIP
Infrastructure
• Do you need to purchase additional hardware?
– 3 year life cycle
– Lease or Buy?
• What is your long term strategy?
– Growth? Merge?
• Do you have redundancy built in?
– Could you or would you do this the same plan in-house?
– What is acceptable down time?
• Cloud provides the ability to scale up or down as
needed quickly
• High cost upfront can be barrier for new businesses
36. LEADERSHIP
Security & Audit
• Do you provide services that requires an audit by a 3rd party?
• Compliance needs?
– HIPPA, ecommerce
• Is your Cloud provider SSAE16?
– With Cloud provider you can hand over SSAE to reduce time
and risk for your company
– Yearly cost
• Is your team educated and proactively monitoring security
threats?
• Do you have physical security of your data?
Cloud offers world class security on a small business
budget
37. LEADERSHIP
Staffing
• How many people on staff today? What do you envision
in 3 years?
• Cloud provides “one-neck” philosophy
– Can contact provider 24/7 if services are not available
– All applications become mission critical
• With Cloud, you can consolidate resources and/or allow
staff take on new tasks
• Don’t need to “know it all”
– You have extension to your team
– Applications, SQL, networking, security
38. LEADERSHIP
Licensing & Billing
• Tracking Licenses
– Administrative tasks
– Microsoft audit
– Do we have enough licenses?
– Can reduce and increase as needed
– Can lease vs. purchase
• Flexible billing
– Cloud helps budget with pay-as-you-go services
– Requiring no long-term commitment
Attracting and retaining talent should be a key talking point
Goal is to establish that the world is different than just a few short years ago. Same slide is expected to be used in the productivity session.
Develop script for BDM first, then decide if we need a different flavor for ITDM
Sources:
By 2016, smartphones and tablets will put power in the pockets of a billion global consumers. “Mobile Is the New Face of Engagement.” Forrester Research. February 13, 2012. http://www.forrester.com/Mobile+Is+The+New+Face+Of+Engagement/fulltext/-/E-RES60544?al=0
95% of information workers use at least one self-purchased device for work. “Unisys Consumerization of IT Benchmark Study: Summary Survey Results.” Unisys. http://www.unisys.com/unisys/ri/pub/bl/detail.jsp?id=1120000970004010071
Nearly 80% of workers spend at least some portion of their time working out of the office. “Enterprise Mobility Market 2012 & Beyond.” Strategy Analytics. May 2012. http://mslibrary/research/MktResearch/Others/Pages/StratAnalytics/SAWeb/reports/r07388/report07388.pdf
The world’s mobile worker population will reach 1.3 billion—over 37% of the total workforce—by 2015. “Mobile Worker Population to Reach $1.3 Billion by 2015.” IDC. January 5, 2012. http://www.idc.com/getdoc.jsp?containerId=prUS23251912
Millennials will make up 75% of the American workforce by 2025. “How those spoiled millennials will make the workplace better for everyone.” The Washington Post. August 17, 2012. http://www.washingtonpost.com/opinions/how-those-spoiled-millennials-will-make-the-workplace-better-for-everyone/2012/08/16/814af692-d5d8-11e1-a0cc-8954acd5f90c_story.html
By 2020, there will be 5 generations in the workplace. “Speaking.” Future Workplace. http://futureworkplace.com/speaking/
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In the last few years, we have seen an explosive growth in the use of the public cloud. While most of the initial adoption was seen by startups and smaller orgs, most of the new growth will come from larger organizations adopting the public cloud.
Now you might ask what’s causing cloud adoption at such a fierce rate. There are 3 fundamentals business drivers at play here:
SPEED: With minutes instead of days/weeks to procure & provision servers, the pace of innovation has dramatically increased. Reduced ‘time to develop’ & ‘time to market’ means your IT can be much more agile in servicing needs of the business units or developers. Embrace & Enable Innovation. Help your business move forward against the competition. In fact, it is the speed and agility that IT hasn’t been able to provide has resulted in what many call “Shadow IT” where business units are resorting to using credit cards to procure computing resources outside of the purview of the IT.
SCALE: Cloud gives you an almost infinite set of computing resources. Your applications will enjoy massive global scale, and can easily scale up or down depending on the demand. That means, you never have to worry about running out of capacity or worry about overprovisioning. You use just enough resources for your needs - nothing more, nothing less.
ECONOMICS: And of course, you’re paying only for what you use in the Cloud. This in itself saves you money for any app that has variable computing needs. For some organizations, there is also an additional benefit of changing CapEX to OpEX, which frees up capital from infrastructure investments so it can be put to other uses.
You are not alone , there are many government around the world that are leading the rest of the industries in harnessing the power of cloud.
They do it for three reasons:
Economics: the cloud is cheaper and i will get into the reason why. In the longe run analysts expect a convergence to public clouds but from a cost model it is easy to see why large governments do not move as quickly or move differently than smaller entities (eg municipalities)
Agility: The cloud offers better demand management without entry barriers. Its promise to provide ‚evergreen‘ latest stage services helps governments to regain agility both from a citizen service but also from a financial perspective (CAPEX -> OPEX)
Innovation: The cloud unleashes innovation potential by taking away CAPEX investment requirements, the ability to open data sources and to connect governments, citizens and businesses way beyond what is possible today
But as you think about using the public cloud, there are some top of mind issues you have to reckon with.
If you’re like most organizations, you have your existing servers and IT infrastructure (either on-premises in your own datacenters or in 3rd part colocation facilities). You also have an IT staff to manage these assets. So as you think about using the public cloud, you’re not thinking of it in a silo – ideally where possible you’d want to integrate the public cloud with existing IT, manage it no differently, and even have applications with parts running on and off-premises. Latest IDC findings show 40% of enterprises are already adopting hybrid clouds today (source - http://www.infosys.com/newsroom/press-releases/Pages/cloud-ecosystem-integrator.aspx).
You’re also probably running a variety of OSs, databases, middleware and toolsets from multiple IT vendors. Your developers are proficient in multiple languages and your apps are written in multiple languages and frameworks. In other words, your IT environment is complex and heterogeneous. And you want to make sure the cloud you choose is able to handle your heterogeneous needs.
Next you have to abide by a bunch of security and compliance initiatives. The rest of the business trusts your IT org to run apps in a secure and reliable manner. So you want to make sure the public cloud platform and the vendor who provides the service is using is trustworthy, i.e. has the right experience and expertise, and has necessary SLAs, and security controls in place.
Let’s see what you as enterprise customers uniquely expect from a public cloud platform. These are “must haves”:
Integration – So you can integrate with your existing apps and infrastructure.
Heterogeneity - So you can continue to support multiple languages, frameworks, OSs
Security – So you continue to run your enterprise apps securely and reliably
Windows Azure, our public cloud offering, addresses these needs. Windows Azure is built on three core fundamentals:
On-premises AND Cloud: We believe in a world where you’re integrating public cloud with your on-premises infrastructure, and using each where it makes sense, in conjunction with each other. Think and, not or. It’s not an on-premises OR cloud proposition – it’s an AND proposition. And when we say integration, we mean true integration – across infrastructure, apps, identity, and databases. This is what we call hybrid.
Microsoft is the only company which has the necessary assets across virtualization, identity, data platform , development and management to provide a consistent experiences across on-premises, our cloud and 3rd party service providers. This vision and strategy - called “Cloud OS” – is what we aim to deliver for our customers. If you choose look at other Cloud vendors that provide public OR private cloud offerings (Amazon, VMware, or Google), you have to cobble together disparate offerings and you will not get a seamless experience.
Open, Broad and flexible: We realize that you’ll want to run a variety of workloads in the cloud. In Windows Azure, we will of course provide first and best experience and support for Microsoft workloads, but at the same time we have embraced other open technologies so you get a cloud experience that satisfies your heterogeneous needs.
In enterprises, Java and .NET are still most used, but developers are also using PHP, Python and other languages in addition. Windows Azure supports all these languages and more.
Windows Azure provides out-of-the box experience for open frameworks like Hadoop, web frameworks like Wordpress, Joomla and Drupal. We also provide first party SDKs for developing apps using Android, IOS or Windows phones.
We not only support, but have embraced open technologies.
We also provide a broad set of services that provide you a good choice. In addition to the breadth of the platform, it’s important to note that using Windows Azure is not an all or nothing proposition. You can use most services independently of each other. For example, you can just use storage without compute or use DB without using storage. What you want to use and how you want to use is really YOUR choice.
As you take the journey into the Cloud, you need a secure and trustworthy platform. And you need someone who’s committed to the Cloud.
Let’s talk about the three things that makes Windows Azure and Microsoft a trustworthy platform: Transparency, Relationship and Experience
We believe in Trust through Transparency. We are transparent in the following ways:
We participate in industry standards like ISO 27001, SSAE16 and Cloud Security Alliance.
We undertake yearly audits with independent 3rd parties
We provide a rich set of financially backed monthly SLAs (this differentiates us from other cloud providers like AMZN whose SLAs are fewer and annual). Monthly SLAs are more stringent with less room for error than yealy SLAs
All of our regulatory compliance and privacy policies are clearly explained in the online portal called Trust Center
We provide real time status of all the services via a Service Dashboard. We provide Root Cause Analyses in case of issues.
Windows Azure is not our first foray into Cloud Computing. We have been doing this for more than two decades, and have the deepest experience in the industry.
Our first datacenter was in 1989. Since then, we have run some of the largest global services securely and efficiently – Bing, Office 365 and Hotmail just to name a few.
Today, we run over 200+ global services 24x7 and here are some stats to show you how large scale and global our operations are.
Windows Azure is operated in the same manner by the same teams as some of these other global services. You can rest assure that security and operational efficiency is at our core.
Let’s pause and summarize the design principles that make Windows Azure a true enterprise ready platform.
Slide Objectives:
Explain the differences and relationship between IaaS, PaaS, and SaaS in more detail.
Speaking Points:
Here’s another way to look at the cloud services taxonomy and how this taxonomy maps to the components in an IT infrastructure.
Packaged Software
With packaged software a customer would be responsible for managing the entire stack – ranging from the network connectivity to the applications.
IaaS
With Infrastructure as a Service, the lower levels of the stack are managed by a vendor. Some of these components can be provided by traditional hosters – in fact most of them have moved to having a virtualized offering.
Very few actually provide an OS
The customer is still responsible for managing the OS through the Applications.
For the developer, an obvious benefit with IaaS is that it frees the developer from many concerns when provisioning physical or virtual machines.
This was one of the earliest and primary use cases for Amazon Web Services Elastic Cloud Compute (EC2).
Developers were able to readily provision virtual machines (AMIs) on EC2, develop and test solutions and, often, run the results ‘in production’.
The only requirement was a credit card to pay for the services.
PaaS
With Platform as a Service, everything from the network connectivity through the runtime is provided and managed by the platform vendor.
The Windows Azure best fits in this category today.
In fact because we don’t provide access to the underlying virtualization or operating system today, we’re often referred to as not providing IaaS.
PaaS offerings further reduce the developer burden by additionally supporting the platform runtime and related application services.
With PaaS, the developer can, almost immediately, begin creating the business logic for an application.
Potentially, the increases in productivity are considerable and, because the hardware and operational aspects of the cloud platform are also managed by the cloud platform provider, applications can quickly be taken from an idea to reality very quickly.
SaaS
Finally, with SaaS, a vendor provides the application and abstracts you from all of the underlying components.