Is your contact center looking for new ways to monetize your customer base? Want to offer your customers new and unique value added products while creating exponential recurring revenue growth? If yes to any of the above, check our revenue sharing program and learn how to turn your contact center into a profit center. SociallyActive.com is the largest provider of social network privacy, security and reputation monitoring services in the world. Our technologies power large brands in the internet security space.

1. SociallyActive.com
Sales Partnership Program for Contact Centers
Chris Crosby
Cofounder/Managing Director
SociallyActive
www.SociallyActive.com

2. About Us
SociallyActive.com
• Suite of Online Family Protection Products.
– Internet Privacy and Social Network Security for Adults
– Child Safety and Reputation Monitoring
• Launched in 2012 to help parents protect their
children online.
– Founded by established technology entrepreneurs and parents
– Added partner solutions in 2013
• Our technology powers leading Internet Security and
Identity Theft Prevention Companies.
SociallyActive.com

3. PRODUCT OVERVIEW
SociallyActive.com Family Edition
Key Features
Customer Benefits
o Detects and alerts
o Peace of mind knowing your
parents of Cyber bullying
Protection for
the Entire
Family
entire family is protected,
and sexual predatators.
even when you’re not
o Finds your personal
watching.
information that’s for
o Protect against identity theft.
sale on internet.
o Get personalized
o Alerts you about online
recommendations to
privacy and security
safeguard your private
threats.
information.
o Social Network + Public
Web Monitoring.
SociallyActive.com
$5.95 per Month or
$5.95 per Month or
$59 per year
$59 per year
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4. Contact Center Partnership
Program

5. THE BASICS
Contact Center Sales Program
• Capitalize on consumer trends to bring new value
added services to your customers.
– Opportunity to create stronger relationships and touch points with
your consumers.
• Create a high margin, recurring revenue
stream by selling SociallyActive subscriptions
through your existing sales channels.
– Increase Lifetime Value of your existing and new customers.
– Provide products to your customers without the expense of
development and maintenance.
SociallyActive.com

6. BUSINESS MODELS
Flexible Partnership Models
• Revenue Share
– You sell SociallyActive Subscriptions directly.
– Commissions between 50%-70% dependent on volume.
• Private Label
– We create a customized, branded version our our product for you.
– Position and sell it as your own product.
– Discounts between 50%-70% dependent on volume.
• OEM
– Use our API to embed our functionality in your existing product.
– Pricing based on volume and features.
SociallyActive.com

7. BUSINESS MODELS
The Sales Model
• Agents Sell Subscriptions to SociallyActive.com as part
of their existing call flows
– Agents simply position SociallyActive memberships as a value added
service to your customers.
• You retain 50-70% of the subscription price
– Recurring monthly revenue for the length of the customer subscription.
• Flexible Billing Options
– Bill the customer directly through your existing platform or we can
handle it directly.
SociallyActive.com

8. HOW IT WORKS
The Revenue Share Model
The Basics
The Economics
• You set your own sales
price.
Retail Price Per
Subscription Per
Month
$5.95
Revenue Share %
60%*
Your Profit Per Month
$3.57
– A value of $5.95 per month to
your customer.
– Sell for retail price, or set
your own offer.
– Recurring monthly revenue
stream for the length of the
customer subscription.
SociallyActive.com
*Revenue Share is based on volume (50%-70%).
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9. HOW IT WORKS
Example Based on 1,000 calls per day
Sample Scenario
Calls Per Day
Est. Conversion Rate
Sales Per Day
Your Net New Revenue per day*
Your Net New Revenue per month*
Estimated Subscriber Retention Rate
Your Recurring Revenue per Retained
Customer*
1,000
8%
80
$285.60
$8,568
95%
$3.57 per month =
$42.84 per year
*Based on a 60% Revenue Share
SociallyActive.com
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10. HOW IT WORKS
Monthly Recurring Revenue Growth
Year One Revenue of $580,164 and a run rate of $83k per month.
SociallyActive.com
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11. Accelerating Success
Tailored to your unique needs
• Custom Options
– Create a cobranded version of SociallyActive.com with
distinct features for your customers.
– Cobranded email alerts keeps your brand top of mind
to subscribers.
• Customer Touch points
– Use SociallyActive to stay connected to customers in
value added ways that create marketing, retention and
cross-selling opportunities.
• i.e. – provide branded eBooks and safety resources or
use our portal to position relevant products.
SociallyActive.com
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12. BUSINESS MODELS
Are You an Outsourcer?
• Adopt your own branding
– Sell our services through your clients under your
brand, as your own product.
– Set your own offering and margins.
• Become a distributor and earn recurring
revenue
– Position the SociallyActive.com sales program to
your clients and earn recurring referral revenue.
SociallyActive.com

13. Accelerating Success
Empowering You
• Complimentary SociallyActive.com memberships for
all call center agents.
– We want them to know and love the product as much as
your customers will.
• Sales training
– We’ll develop a customized training curriculum for your
employees.
• Will work with you to develop appropriate sales
incentive programs for agents.
SociallyActive.com
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14. ACCELERATING SUCCESS
Let’s Get Started
• Run a Pilot Program
– Start with just a few agents and test the program.
• Easy set-up and configuration
– Our platform makes it easy to get started with
selling and supporting the products.
• Your revenue stream starts with the first
sale
SociallyActive.com

15. WHY PARTNER?
Who should offer SociallyActive to their customers?
• Financial Services and Insurance Companies
– Help your customers protect their financial interests and
prevent against identity fraud.
• Internet and Consumer Security
– Add another layer of protection to your already security
minded customers.
• Internet and Telecommunications Service
Providers
– Associate your brand with internet safety and social
network protection.
SociallyActive.com

16. PARTNERING FOR SUCCESS
Why partner with SociallyActive.com?
• Secure and scalable infrastructure
– We’re the largest social privacy monitoring company in
the market and growing rapidly.
• Portfolio of integrated solutions
– Flexible Deployment Options.
– Ability to bring other value added products into our
offerings.
• Our customers love us. Just ask them.
– Several large brands already trust us to protect their
customers’ families.
SociallyActive.com

17. PARTNERING FOR SUCCESS
Ready to Partner?
Contact Us:
Chris Crosby
ChrisC@sociallyactive.com
(617) 866-0496
SociallyActive.com

18. Online Family Protection

19. The Problem
Some Recent News
90% of U.S. employers research job candidates’
social network profiles as part of the employment
screening process

20. The Problem
Growing Online Threats
• Users of social networking sites are at higher risk of
identity theft.1
– LinkedIn users are the biggest target because of their higher
income.
• Data brokers and people search sites make your most
personal details available to anyone with a credit card.
– Information such as your: date of birth, income, net worth and
relatives can be purchased online.
• Every 3 seconds a social network account is hacked.
– 5% of social spam contains personal information, such as emails
and phone numbers, to lure consumers.
1.Source: Javelin Strategy & Research (2012). Incidence of Social Network Usage measured for LinkedIn Users.
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21. The Problem
Growing Online Threats for Children
• Over half of adolescents have been bullied online.1
• 20% of children on social networks have been
approached by a stranger in a sexual nature.2
• Malicious Facebook “apps” are designed to lure
children to give access to their personal data,
making them more exposed to identity theft and
privacy invasion.
1. i-Safe America Foundation – Cyber bullying statistics.
2. Crimes Against Children Research Center.
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22. THE PROBLEM
Data Breaches Put Personal Information at
Risk
Recent data breaches and number of accounts exposed.
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23. PROTECTION FOR EVERYONE
A Typical Online Family
Risks:
•Increased occurrence rate of identity theft
•SPAM, Phishing, Hacked accounts
•Data brokers and people search sites collecting and
selling personal information (net worth, income,
buying preferences)
Risks:
•Cyber bullying
•Sexual Predators
•Reputation damaging posts and photos
•Lost privacy over sharing of location data
SociallyActive.com
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24. PROTECTION FOR EVERYONE
SociallyActive Puts You in Control
• SociallyActive searches the internet and data sites to find
your personal information and helps you get it removed.
• Our language and behavioral analysis engine alerts you to
activities that contain:
–
–
–
–
Aggressive behavior or cyber bullying
Potential sexual predation or grooming
Profanity and other reputation damaging content
Photos and other mentions of your child you may not be seeing
• Detects hacked or compromised social network accounts.
• Monitors for your personal information in data breaches.
SociallyActive.com
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25. ADVANCED THREAT DETECTION
Special Protection for Children
• Children are more vulnerable to cyber threats, which is
why we provide an added layer of protection against:
– Cyber bullies
– Sexual predators
– Online stalkers
• Protect Your Child’s Identity and Data
– Posts and photos on social sharing sites can impair a child’s
chance of getting into the University of their choice.
– Children are 51x more likely to have their identity stolen than
adults.
SociallyActive.com
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26. UNPARALLELED MONITORING AND ALERTING
Proactive Online Protection
Easy
Easy
Your protection starts immediately with a simple dashboard that
puts you in control of your personal information and children’s
social network safety.
Alerting
Alerting
You get instant privacy and threat alerts via your personal
dashboard and by email. Know when a hacker targets your social
network and social media accounts or when your child is being
cyber bullied before its too late.
Take Action
Take Action
When something does go wrong, or you find information that you want
removed, we provide you a simple set of tools to take action.
SociallyActive.com
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27. ONLINE IDENTITY MANAGEMENT
Personal and Financial Information Discovery

28. SOCIAL IDENTITY MANAGEMENT
Social Identity Discovery and Monitoring
SociallyActive.com

29. PRIVACY, SECURITY, REPUTATION
Personalized Alerting and Actions
SociallyActive.com

30. PRIVACY, SECURITY, REPUTATION
Cross Platform Analysis
• See content privacy settings per post across each social network
• Multiple alert categories allow for display customization
SociallyActive.com
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31. PRIVACY, SECURITY, REPUTATION
In a nutshell
• Consolidated view of all social activity
– Social media made simple for non-tech savvy parents
– Multiple alerting options
• Privacy, Security and Reputation Management
– See how your family looks online to others
– Get notified of potential privacy infringements
– Protect against hacked accounts
• Identity Protection
– Prevent Identity Theft
– Locate and remove Personally Identifiable Information
SociallyActive.com

32. PARTNERING FOR SUCCESS
Need more information?
Contact Us:
Chris Crosby
ChrisC@sociallyactive.com
(312) 285-0301
SociallyActive.com