Jack talks to the SMLF members about Barclays' cross-group ideation and collaboration platform

1. Ideation@Barclays
Jack Malpas-Coker
April 2014
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2 | Ideation@Barclays | April 2014
Why Are We Doing This?
Encourage Cross-Group Collaboration
Embed a culture of Innovation as BAU
Drive Commercial Benefit
£
Provide the business with colleague insight
Give colleagues a voice

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3 | Ideation@Barclays | April 2014
Our End-to-End Process
Votes
Comments Few Votes
An individual proactively
steps up to deliverVotes
Top Ideas are
pitched to
Senior Leaders
Successful Ideas
delivered
Colleague
Ideas
Not Feasible

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4 | Ideation@Barclays | April 2014
Idea Generation & Ownership
Colleague
Ideas
Organic
Ideas
Business
Challenges
• Ideas have two main origins:
a) Organic colleague ideas, with varied business
benefits
b) Responses to a specific business issue or
question, posed by Senior Leaders
• The Submitter’s responsibility does not end on
clicking ‘Submit’ – it is their responsibility to drive
the idea, and provoke discussion around it

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Collaboration & Refinement
Few Votes
Votes
Comments
• Colleagues can Vote, Comment, and Share ideas.
The more noise around an idea, the higher the
probability of implementation
• Ideas are collaboratively refined, with discussion
driving innovative thinking
What about ideas with few votes?
• After 90 days, active ideas that do not meet a
minimum threshold are closed automatically
• WIP Ideas are not subject to the closure rules

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6 | Ideation@Barclays | April 2014
Proactive Implementation
• Any colleague can volunteer to implement an
idea, providing they have sufficient influence to
deliver
• If required, a Sponsor can be assigned to the
Idea, mobilising resource and becoming
accountable for delivery
• If the idea is not feasible it is closed
What happens next?
• As work continues, the Implementer provides
progress updates to the community
• Once delivered, business benefits are quantified
and captured within the tool
An individual proactively
steps up to deliver
Not Feasible

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7 | Ideation@Barclays | April 2014
Delivery via Senior Sponsors
• Top (voted) ideas are initially reviewed for feasibility
and impact to the business
• The selected ideas are then invited to pitch to a
panel of senior leaders, seeking sponsorship and
endorsement
• There are several forums like this across the group
Top Ideas are
pitched to
Senior Leaders
Successful Ideas
delivered
What happens next?
• Selected ideas build a detailed Business Case and
are moved into the relevant demand pipeline
• Once delivered, business benefits are quantified
and captured within the tool