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How Extreme Networks is Disrupting the
Communication Space to Connect Global
Employees
2
OUR SPEAKERS
#EngageU
Steve Harrington
VP of Marketing
Extreme Networks
Nicole Alvino
Co-Founder and Chief Strategy Officer
SocialChorus
3
HAVE A QUESTION?
Use the hashtag
#EngageU
on Twitter for questions &
comments
Chat with us on
ReadyTalk!
OR
2016 Survey of more than 300 HR and Communications Professionals
#EngageU
Extreme Networks Background
5
#EngageU
6
EXTREME NETWORKS
• Third largest networking company
• Scaling through acquisitions
• Global offices
#EngageU
What communication challenges
did Extreme Networks face?
7
#EngageU
8
PAIN POINTS
• Traditional communication methods not working
•Reams of content being produced, but employees did not know
how/where to find it
•Diverse group of global employees
#EngageU
What inspired Extreme Networks to
modernize and mobilize
communications?
9
#EngageU
10
MOVING TO MOBILE
• Information on mobile is accessible
for every employee
• Information is now relevant and
timely
• Adopted Extreme 360 (E 360) to
scale internal communication,
sales enablement and brand
marketing
#EngageU
E 360 Goals
11
#EngageU
12
E 360 GOALS
• 100% adoption
• Executive level sponsorship
• Elevate brand
#EngageU
E 360 Launch: Global Sales Meeting
13
#EngageU
14
E 360 LAUNCH
• Video of CEO unveiling the platform
• Created a content strategy specifically
for the launch
• Included fresh content for the sales
team
• Team channels for employees to
submit photos
#EngageU
15
E 360 LAUNCH
•Sales kick off launch extremely
successful
•100% of attendees downloaded the
platform and immediately began
engaging
• CEO and leadership team were on
board and enthusiastic about the
platform
#EngageU
Ongoing Marketing Plan
16
#EngageU
17
ONGOING MARKETING
• Email to employees announcing the platform
• Email to all who had not yet downloaded
•Introduced in all-hands meetings and created an employee referral
program
•Employee champions and support from management critical in
program success
#EngageU
Content Strategy
18
#EngageU
19
CONTENT FEATURED ON E 360
#EngageU
20
EARLY CONTENT LEARNINGS
• Successful content: recent news such as
purchase of Zebra Wireless, Gartner MQ
• Relevant content = customer
engagement
• Always keep your audience in mind
• Get the right people to be on your
content team
#EngageU
Onboarding New Employees Post
Acquisition
21
#EngageU
22
ACQUISITION STRATEGY
•E 360 used to welcome newly
acquired employees
•Helps to quickly onboard and get
employees up to speed
#EngageU
Early Learnings and Employee
Feedback
23
#EngageU
24
FEEDBACK
• Employees now able to receive timely
information which can help them in the
field
•Helpful for ramping up new employees or
newly acquired employees
•Sharing and reacting to content
•Central communications hub
#EngageU
What’s Next for E 360?
25
#EngageU
26
LOOKING AHEAD
• Partner program: Take advantage of
content published in E 360
• Customer program
#EngageU
Tips for anyone thinking about
getting started?
27
#EngageU
28
ADVICE FOR FUTURE ADOPTERS
• This is a shift in communication and you have to take a risk
• Streamlines your work rather than adds more
• Platform makes it easy for employees to share the content you want
which elevates your brand
• This will help you do your job better
#EngageU
29
CHALLENGES WITH CURRENT COMMUNICATION METHODS
#EngageU
2016 Survey of more than 300 HR and Communications Professionals
SOCIALCHORUS IS AN EMPLOYEE
COMMUNICATIONS PLATFORM FOR
COMPLEX, DISTRIBUTED WORKFORCES.
30
31
WE HELP HR AND COMMUNICATIONS LEADERS REACH EVERY EMPLOYEE IN THE ORGANIZATION
WITH THE NEWS AND INFORMATION THEY NEED TO THRIVE.
• Corporate news
• HR announcements
• Company newsletters
• Company social newsfeeds
• Industry newsfeeds
• Training video
• Employee spotlight
• Office events
• Surveys
• Compliance information
32
SAAS PLATFORM WITH MOBILE AND WEB APPS AND ROBUST PUBLISHER AND ANALYTICS SUITE.
ALREADY, 14 OF THE FORTUNE 50 HAVE PARTNERED WITH US SO THEIR EMPLOYEES CAN THRIVE.
2.2M 150+ 24Employees in SocialChorus-
powered networks
Branded mobile apps
deployed to app stores
Of the Fortune 200
companies are customers
33
34
INTERESTED IN LEARNING MORE?
Download our Ebook
The Technology Gap in Corporate Communications
http://bit.ly/technologygap
Request a Customized Demo
844.WRK2LFE
http://www.socialchorus.com/tour
info@socialchorus.com
#EngageU
Thank You!

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How Extreme Networks is Disrupting the Communication Space Connect Global Employees

  • 1. How Extreme Networks is Disrupting the Communication Space to Connect Global Employees
  • 2. 2 OUR SPEAKERS #EngageU Steve Harrington VP of Marketing Extreme Networks Nicole Alvino Co-Founder and Chief Strategy Officer SocialChorus
  • 3. 3 HAVE A QUESTION? Use the hashtag #EngageU on Twitter for questions & comments Chat with us on ReadyTalk! OR
  • 4. 2016 Survey of more than 300 HR and Communications Professionals #EngageU
  • 6. 6 EXTREME NETWORKS • Third largest networking company • Scaling through acquisitions • Global offices #EngageU
  • 7. What communication challenges did Extreme Networks face? 7 #EngageU
  • 8. 8 PAIN POINTS • Traditional communication methods not working •Reams of content being produced, but employees did not know how/where to find it •Diverse group of global employees #EngageU
  • 9. What inspired Extreme Networks to modernize and mobilize communications? 9 #EngageU
  • 10. 10 MOVING TO MOBILE • Information on mobile is accessible for every employee • Information is now relevant and timely • Adopted Extreme 360 (E 360) to scale internal communication, sales enablement and brand marketing #EngageU
  • 12. 12 E 360 GOALS • 100% adoption • Executive level sponsorship • Elevate brand #EngageU
  • 13. E 360 Launch: Global Sales Meeting 13 #EngageU
  • 14. 14 E 360 LAUNCH • Video of CEO unveiling the platform • Created a content strategy specifically for the launch • Included fresh content for the sales team • Team channels for employees to submit photos #EngageU
  • 15. 15 E 360 LAUNCH •Sales kick off launch extremely successful •100% of attendees downloaded the platform and immediately began engaging • CEO and leadership team were on board and enthusiastic about the platform #EngageU
  • 17. 17 ONGOING MARKETING • Email to employees announcing the platform • Email to all who had not yet downloaded •Introduced in all-hands meetings and created an employee referral program •Employee champions and support from management critical in program success #EngageU
  • 19. 19 CONTENT FEATURED ON E 360 #EngageU
  • 20. 20 EARLY CONTENT LEARNINGS • Successful content: recent news such as purchase of Zebra Wireless, Gartner MQ • Relevant content = customer engagement • Always keep your audience in mind • Get the right people to be on your content team #EngageU
  • 21. Onboarding New Employees Post Acquisition 21 #EngageU
  • 22. 22 ACQUISITION STRATEGY •E 360 used to welcome newly acquired employees •Helps to quickly onboard and get employees up to speed #EngageU
  • 23. Early Learnings and Employee Feedback 23 #EngageU
  • 24. 24 FEEDBACK • Employees now able to receive timely information which can help them in the field •Helpful for ramping up new employees or newly acquired employees •Sharing and reacting to content •Central communications hub #EngageU
  • 25. What’s Next for E 360? 25 #EngageU
  • 26. 26 LOOKING AHEAD • Partner program: Take advantage of content published in E 360 • Customer program #EngageU
  • 27. Tips for anyone thinking about getting started? 27 #EngageU
  • 28. 28 ADVICE FOR FUTURE ADOPTERS • This is a shift in communication and you have to take a risk • Streamlines your work rather than adds more • Platform makes it easy for employees to share the content you want which elevates your brand • This will help you do your job better #EngageU
  • 29. 29 CHALLENGES WITH CURRENT COMMUNICATION METHODS #EngageU 2016 Survey of more than 300 HR and Communications Professionals
  • 30. SOCIALCHORUS IS AN EMPLOYEE COMMUNICATIONS PLATFORM FOR COMPLEX, DISTRIBUTED WORKFORCES. 30
  • 31. 31 WE HELP HR AND COMMUNICATIONS LEADERS REACH EVERY EMPLOYEE IN THE ORGANIZATION WITH THE NEWS AND INFORMATION THEY NEED TO THRIVE. • Corporate news • HR announcements • Company newsletters • Company social newsfeeds • Industry newsfeeds • Training video • Employee spotlight • Office events • Surveys • Compliance information
  • 32. 32 SAAS PLATFORM WITH MOBILE AND WEB APPS AND ROBUST PUBLISHER AND ANALYTICS SUITE.
  • 33. ALREADY, 14 OF THE FORTUNE 50 HAVE PARTNERED WITH US SO THEIR EMPLOYEES CAN THRIVE. 2.2M 150+ 24Employees in SocialChorus- powered networks Branded mobile apps deployed to app stores Of the Fortune 200 companies are customers 33
  • 34. 34 INTERESTED IN LEARNING MORE? Download our Ebook The Technology Gap in Corporate Communications http://bit.ly/technologygap Request a Customized Demo 844.WRK2LFE http://www.socialchorus.com/tour info@socialchorus.com #EngageU

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  6. Sonia: We help communicators tackle these challenges with a communications platform that makes it easy to cost-effectively source, curate, and control news and information that each employee will find relevant helps you reach everyone in the org—wherever/however they choose to consume news and information. measures your impact on engagement, alignment, and advocacy
  7. Sonia: If you’re interested in learning more, I encourage you to visit our website at socialchorus.com or give us a ring at 844.WRK2LFE -- that’s work to life, because we’re on a mission to bring work to life. You can also email us at info@socialchorus.com We've been doing this for a while over hundreds of programs, with great customers like Virginia and Forcepoint In addition to webinars like these, we produce a number of resources to help you get started. You can download our ebook on the study I’ve mentioned today on the technology gap in corporate communications, and you’ll find a number of other resources. We'll be back again in a couple weeks with more information from another great customer, so join us on July 7....