Atlanta Tribune August 2014 Webinar - Social Selling with Nimble's Jon Ferrara
โข
2 gefรคllt mirโข817 views
This document discusses social relationship management and customer engagement. It talks about how traditional CRM and contact management systems are outdated and don't support social relationships or nurturing networks. It introduces Nimble as a new relationship management platform that helps users intelligently engage with contacts, build their personal brand through social networks, and convert conversations into customers in a simple and smart way. Nimble aims to move beyond transactional systems and help users nurture business relationships through social engagement and content sharing.
Empfohlen
Empfohlen
Weitere รคhnliche Inhalte
รhnlich wie Atlanta Tribune August 2014 Webinar - Social Selling with Nimble's Jon Ferrara
รhnlich wie Atlanta Tribune August 2014 Webinar - Social Selling with Nimble's Jon Ferrara (20)
Mehr von Brent Leary
Mehr von Brent Leary (14)
Kรผrzlich hochgeladen
Kรผrzlich hochgeladen (15)
Atlanta Tribune August 2014 Webinar - Social Selling with Nimble's Jon Ferrara
- 1. Social Relationships Made Easyโข @Jon_Ferrara | CEO Nimble, Inc. Your Personal Brand & Professional Network Social Selling by Nurturing
- 4. People walls say who they are
- 14. โขโฏ Be Honest, Authentic & Relevant โขโฏ Donโt Yell about your Great Products โขโฏ Teach me How to Be Great โขโฏ Listen before proposing a solution โขโฏ Know Me, My Company & My Competitors โขโฏ Listen before proposing a solution Customer 2.0 Expectations
- 16. Managing the Customer Lifecycle Old Customer Journey Models are changing
- 17. 43 Is the New Funnel a LifeCycle Loop? Creating Mutually Bene๏ฌcial Relationships
- 18. The 5 E s of Social Business โขโฏ Educate with Content โขโฏ Enchant by being Relevant โขโฏ Engage with Authenticity โขโฏ Embrace with Intent โขโฏ Empower Your Customers
- 20. Day Timer
- 21. While You Were Out
- 22. Sales Forecast
- 24. The Roots of SFA/CRM โขโฏ Company Founded on $5,000 โขโฏ Zero funding - Bank, VC, Seed, Angel โขโฏ No Marketing Dept. for 1st Five Years โขโฏ #1 Rated Product for 10 Years โขโฏ 2 Million Users Worldwide โขโฏ 5,000 VARS โขโฏ 500+ Third Party Apps โขโฏ Pioneered Relationship Management
- 26. Swimming the Social River
- 28. Our contacts, communications and activities are scatteredall over the place
- 29. CRM Systems
- 31. The Problem with CRM โขโฏ Metrics for Management! โขโฏ Value geared towards reporting for Sales Mgr. โขโฏ LittleValue to Sales Reps โขโฏ Have to force Reps to use โขโฏ Tons of Manuel Data Entry We see a strong need to move beyond account-driven paradigm where customers are merely numbers and engagement is lacking. *Transactional *Stale *Analytical *Un-Social *Manual
- 32. The Problem with Contact Managers *No Context *No History *No Social *No Activities *No Schedule We see a strong need to move beyond ๏ฌat, 2-D contacts where you must do all the work to make them usable. *Manual *Stale *Unintelligent
- 33. Nimble is The Simple, Smart Relationship Manager That Helps You Convert Conversations into Customers Nurturing Business Relationships Has Never Been Easier
- 34. Simple, Smart Relationship Management Put all your Nimble contacts in your pocket. On the go,
- 35. Intelligently Engage Key Contacts Nimble Listens to your Signals to ๏ฌnd Leads
- 36. Today: All your data. Automatically. Before: Some data. Manually.
- 37. Take Nimble Insights with You Put all your Nimble contacts in your pocket. On the go.
- 38. Take Nimble Insights with You Put all your Nimble contacts in your pocket. On the go.
- 40. Building Your Brand โขโฏ Be Relevant โขโฏ Be Authentic โขโฏ Be Personal โขโฏ Support Others โขโฏ Pay it Forward โขโฏ Content Attracts โขโฏ Sustainable Community
- 41. Social Relationships Made Easyโข @Jon_Ferrara - CEO & Founder - Nimble, Inc.