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Mapping the
Australian Twittersphere
Assoc. Prof. Axel Bruns, Dr. Jean Burgess
ARC Centre of Excellence for Creative Industries and Innovation
Queensland University of Technology, Brisbane, Australia

a.bruns@qut.edu.au – @snurb_dot_info / je.burgess@qut.edu.au - @jeanburgess
http://mappingonlinepublics.net/

Dr. Lars Kirchhoff, Dr. Thomas Nicolai
Sociomantic Labs, Berlin, Germany
http://sociomantic.com/




                                                                              http://mappingonlinepublics.net/
Why Twitter?
o Researching Twitter:
   o Significant world-wide social network
   o ~200 million users (but how many active?)
   o Varied range of uses: from phatic communication to emergency
     coordination
   o Healthy third-party ecosystem (for now)
   o Strong history of user innovation:
     @replies, #hashtags
   o Flat and open network structure:
     non-reciprocal following, public profiles by default
   o Good API for gathering data for research




                                                    http://mappingonlinepublics.net/
New Media and Public Communication:
     Mapping Australian User-Created Content
            in Online Social Networks
o Australian Research Council (ARC) Discovery Project (2010-
  13) – $410,000
   o QUT (Brisbane), Sociomantic Labs (Berlin)

   o First comprehensive study of Australian social media use
   o Computer-assisted cultural analysis: tracking, mapping,
     analysing blogs, Twitter, Flickr, YouTube as ‘networked publics’
   o Builds on previous work of the research team (UCC, YouTube,
     blogosphere mapping)
   o Advances beyond established approaches – beyond political
     blogospheres, beyond snapshots
   o Addressing the problem of scale (‘Big Data’) and disciplinary
     change in media, cultural and communication studies – natively
     digital methods
   o Studying society with the Internet (Richard Rogers)


                                                      http://mappingonlinepublics.net/
#hashtag Publics
o #hashtags
   o ‘#’ + keyword makes tweets easily discoverable and marks themes
   o E.g. #ausvotes, #qldvotes, #qldfloods, #fail, #headdesk, #facepalmer


o Publics
   o Attend to matters of shared concern with some level of co-awareness
   o Varied in intensity and temporality
   o Emergent, constituted via discourse & affect


o #hashtag publics
   o Not all hashtags constitute publics; Twitter doesn’t ‘contain’ publics
   o What are the various patterns in the dynamics of different hashtag-based
     publics?
   o What might account for these differences?



                                                              http://mappingonlinepublics.net/
#ausvotes: Leaders




                     http://mappingonlinepublics.net/
#qldfloods Tweets
10 Jan 2011   11 Jan 2011   12 Jan 2011   13 Jan 2011   14 Jan 2011    15 Jan 2011




                                                                      http://mappingonlinepublics.net/
Towards Comparative Metrics




                      http://mappingonlinepublics.net/
Beyond Hashtags
o Publics on Twitter:
   o Micro:   @reply and retweet conversations
   o Meso:    hashtag ‘communities’
   o Macro:   follower/followee networks

 Multiple overlapping publics / networks

o What drives their formation and dissipation?
o How do they interact and interweave?
o How are they interleaved with the wider
  media ecology?
o Twitter doesn’t contain publics: publics transcend Twitter




                                                  http://mappingonlinepublics.net/
Understanding Australian Twitter Use

o What is the Australian Twitter userbase?
   o Large-scale snowballing project
   o Starting from selected hashtag communities
     (e.g. #ausvotes, #qldfloods, #masterchef)
   o Identifying participating users, testing for ‘Australianness’:
       o Timezone setting, location information, profile information
   o Retrieving follower/followee information for each account
     (very slow)


o Progress update:
   o ~950,000 Australian users identified so far, ~21m connections
    ~2 million Australian users in total?


                                                            http://mappingonlinepublics.net/
The Australian Twittersphere?




                    Follower/followee network:
                    ~150,000 Australian Twitter users
                    (of ~550,000 known accounts by mid-2011)
                    colour = outdegree, size = indegree
                                http://mappingonlinepublics.net/
The Australian Twittersphere?




                    Follower/followee network:
                    ~120,000 Australian Twitter users
                    (of ~950,000 known accounts by early 2012)
                    colour = outdegree, size = indegree
Real Estate
                                                      Jobs
                                         Property
                                                       HR
                                                    Business
                                                                          Parenting

              Thematic Clusters
                      Design
                                                        Business
                                                        Property
                                                                      Mums      Craft
                                                                                Arts
                       Web            Social Media
                     Creative            Tech                                             Food
       Perth                               PR                                                             Wine
   Marketing / PR                     Advertising
                              IT
                                                                                                   Beer
                             Tech
                                                               Creative
                                       Social
                                                                Design
                                        ICTs
                        NGOs                                                   Fashion
                                                  Utilities
        Farming      Social Policy                                             Beauty
                                                  Services
       Agriculture                               Net Culture
                                                                                           Adelaide
                                 Opinion            Books       Theatre
                  Greens          News            Literature Film Arts
                                                  Publishing
                ALP
  Hardline  Progressives
                        News           @KRuddMP
Conservatives
                                  @JuliaGillard        Radio
          Conservatives                                 TV                  Music
           Journalists                                           Triple J
                                                         Talkback
                                                                               Dance
                                                       Breakfast TV
                                                                              Hip Hop
                                                Cycling Celebrities
                                Union
   Evangelicals                      Swimming
                                 NRL        V8s

                           Football                                                            Teens
                                                                 Christians
                               Cricket                  Teaching Hillsong
                                          AFL          e-Learning
                                                         Schools                 Jonas Bros.
                                                                                  Beliebers
Automatic Cluster Detection




                   Follower/followee network:
                   ~120,000 Australian Twitter users
                   (of ~950,000 known accounts by early 2012)
                   colour = clusters, size = indegree
Automatic Cluster Detection




                   Follower/followee network:
                   ~120,000 Australian Twitter users
                   (of ~950,000 known accounts by early 2012)
                   colour = clusters, size = indegree
#Hashtag Participation




                Follower/followee network:
                ~120,000 Australian Twitter users
                (of ~950,000 known accounts by early 2012)
                size = indegree
#auspol




          Follower/followee network:
          ~120,000 Australian Twitter users
          (of ~950,000 known accounts by early 2012)
          colour = #auspol tweets, size = indegree
#ausvotes




            Follower/followee network:
            ~120,000 Australian Twitter users
            (of ~950,000 known accounts by early 2012)
            colour = #ausvotes tweets, size = indegree
#wikileaks




             Follower/followee network:
             ~120,000 Australian Twitter users
             (of ~950,000 known accounts by early 2012)
             colour = #wikileaks tweets, size = indegree
#qldfloods




             Follower/followee network:
             ~120,000 Australian Twitter users
             (of ~950,000 known accounts by early 2012)
             colour = #qldfloods tweets, size = indegree
#eqnz




        Follower/followee network:
        ~120,000 Australian Twitter users
        (of ~950,000 known accounts by early 2012)
        colour = #eqnz tweets, size = indegree
#egypt




         Follower/followee network:
         ~120,000 Australian Twitter users
         (of ~950,000 known accounts by early 2012)
         colour = #egypt tweets, size = indegree
#aflgf




         Follower/followee network:
         ~120,000 Australian Twitter users
         (of ~950,000 known accounts by early 2012)
         colour = #aflgf tweets, size = indegree
#nrlgf




         Follower/followee network:
         ~120,000 Australian Twitter users
         (of ~950,000 known accounts by early 2012)
         colour = #nrlgf tweets, size = indegree
#masterchef




          Follower/followee network:
          ~120,000 Australian Twitter users
          (of ~950,000 known accounts by early 2012)
          colour = #masterchef tweets, size = indeg.
#eurovision




              Follower/followee network:
              ~120,000 Australian Twitter users
              (of ~950,000 known accounts by early 2012)
              colour = #eurovision tweets, size = indegree
#royalwedding




           Follower/followee network:
           ~120,000 Australian Twitter users
           (of ~950,000 known accounts by early 2012)
           colour = #royalwedding tweets, size = indeg.
theaustralian.com.au URLs




                  Follower/followee network:
                  ~120,000 Australian Twitter users
                  (of ~950,000 known accounts by early 2012)
                  colour = tweets with URLs, size = indegree
abc.net.au URLs




             Follower/followee network:
             ~120,000 Australian Twitter users
             (of ~950,000 known accounts by early 2012)
             colour = tweets with URLs, size = indegree
ABC accounts




           Follower/followee network:
           ~120,000 Australian Twitter users
           (of ~950,000 known accounts by early 2012)
           blue: official, red: personal ABC accounts
Understanding Twitter Publics
o #hashtags:
   o   Useful coordinating mechanism for core discussion
   o   Relatively easy to capture and analyse
   o   Fails to capture non-hashtagged tweets about the topic
   o   Good case studies, but very little comparative work to date


o National / global Twittersphere maps
   o   Crucial contextual baseline for #hashtag case studies
   o   Slow and laborious data gathering process, never complete
   o   Very long-term perspective, beyond most funded projects
   o   Indispensable for study of Twitter as a public space



                                                        http://mappingonlinepublics.net/
‘Big Data’ and the Digital Humanities
o Emerging needs in Twitter research:
   o Unified, compatible methods and metrics for Twitter analysis
        Tools and approaches shared at http://mappingonlinepublics.net/
   o Powerful infrastructure for long-term, high-volume tracking of
     Australian public communication on Twitter
        Data access requires substantial funding stream
   o Facilities for long-term data storage and preservation
        Key roles for National Library, National Archives
   o Integration with related datasets (e.g. MSM content)
        Need to address data interoperability questions

o Twitter as a test case for digital humanities research
   o Widespread, open, public platform for everyday communication
   o Tool for observing society at scale through Internet research


                                                             http://mappingonlinepublics.net/
http://mappingonlinepublics.net/

@snurb_dot_info
@jeanburgess




                               http://mappingonlinepublics.net/

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Mapping the Australian Twittersphere

  • 1. Mapping the Australian Twittersphere Assoc. Prof. Axel Bruns, Dr. Jean Burgess ARC Centre of Excellence for Creative Industries and Innovation Queensland University of Technology, Brisbane, Australia a.bruns@qut.edu.au – @snurb_dot_info / je.burgess@qut.edu.au - @jeanburgess http://mappingonlinepublics.net/ Dr. Lars Kirchhoff, Dr. Thomas Nicolai Sociomantic Labs, Berlin, Germany http://sociomantic.com/ http://mappingonlinepublics.net/
  • 2. Why Twitter? o Researching Twitter: o Significant world-wide social network o ~200 million users (but how many active?) o Varied range of uses: from phatic communication to emergency coordination o Healthy third-party ecosystem (for now) o Strong history of user innovation: @replies, #hashtags o Flat and open network structure: non-reciprocal following, public profiles by default o Good API for gathering data for research http://mappingonlinepublics.net/
  • 3. New Media and Public Communication: Mapping Australian User-Created Content in Online Social Networks o Australian Research Council (ARC) Discovery Project (2010- 13) – $410,000 o QUT (Brisbane), Sociomantic Labs (Berlin) o First comprehensive study of Australian social media use o Computer-assisted cultural analysis: tracking, mapping, analysing blogs, Twitter, Flickr, YouTube as ‘networked publics’ o Builds on previous work of the research team (UCC, YouTube, blogosphere mapping) o Advances beyond established approaches – beyond political blogospheres, beyond snapshots o Addressing the problem of scale (‘Big Data’) and disciplinary change in media, cultural and communication studies – natively digital methods o Studying society with the Internet (Richard Rogers) http://mappingonlinepublics.net/
  • 4. #hashtag Publics o #hashtags o ‘#’ + keyword makes tweets easily discoverable and marks themes o E.g. #ausvotes, #qldvotes, #qldfloods, #fail, #headdesk, #facepalmer o Publics o Attend to matters of shared concern with some level of co-awareness o Varied in intensity and temporality o Emergent, constituted via discourse & affect o #hashtag publics o Not all hashtags constitute publics; Twitter doesn’t ‘contain’ publics o What are the various patterns in the dynamics of different hashtag-based publics? o What might account for these differences? http://mappingonlinepublics.net/
  • 5. #ausvotes: Leaders http://mappingonlinepublics.net/
  • 6. #qldfloods Tweets 10 Jan 2011 11 Jan 2011 12 Jan 2011 13 Jan 2011 14 Jan 2011 15 Jan 2011 http://mappingonlinepublics.net/
  • 7. Towards Comparative Metrics http://mappingonlinepublics.net/
  • 8. Beyond Hashtags o Publics on Twitter: o Micro: @reply and retweet conversations o Meso: hashtag ‘communities’ o Macro: follower/followee networks  Multiple overlapping publics / networks o What drives their formation and dissipation? o How do they interact and interweave? o How are they interleaved with the wider media ecology? o Twitter doesn’t contain publics: publics transcend Twitter http://mappingonlinepublics.net/
  • 9. Understanding Australian Twitter Use o What is the Australian Twitter userbase? o Large-scale snowballing project o Starting from selected hashtag communities (e.g. #ausvotes, #qldfloods, #masterchef) o Identifying participating users, testing for ‘Australianness’: o Timezone setting, location information, profile information o Retrieving follower/followee information for each account (very slow) o Progress update: o ~950,000 Australian users identified so far, ~21m connections  ~2 million Australian users in total? http://mappingonlinepublics.net/
  • 10. The Australian Twittersphere? Follower/followee network: ~150,000 Australian Twitter users (of ~550,000 known accounts by mid-2011) colour = outdegree, size = indegree http://mappingonlinepublics.net/
  • 11. The Australian Twittersphere? Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = outdegree, size = indegree
  • 12. Real Estate Jobs Property HR Business Parenting Thematic Clusters Design Business Property Mums Craft Arts Web Social Media Creative Tech Food Perth PR Wine Marketing / PR Advertising IT Beer Tech Creative Social Design ICTs NGOs Fashion Utilities Farming Social Policy Beauty Services Agriculture Net Culture Adelaide Opinion Books Theatre Greens News Literature Film Arts Publishing ALP Hardline Progressives News @KRuddMP Conservatives @JuliaGillard Radio Conservatives TV Music Journalists Triple J Talkback Dance Breakfast TV Hip Hop Cycling Celebrities Union Evangelicals Swimming NRL V8s Football Teens Christians Cricket Teaching Hillsong AFL e-Learning Schools Jonas Bros. Beliebers
  • 13. Automatic Cluster Detection Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = clusters, size = indegree
  • 14. Automatic Cluster Detection Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = clusters, size = indegree
  • 15. #Hashtag Participation Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) size = indegree
  • 16. #auspol Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #auspol tweets, size = indegree
  • 17. #ausvotes Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #ausvotes tweets, size = indegree
  • 18. #wikileaks Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #wikileaks tweets, size = indegree
  • 19. #qldfloods Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #qldfloods tweets, size = indegree
  • 20. #eqnz Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #eqnz tweets, size = indegree
  • 21. #egypt Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #egypt tweets, size = indegree
  • 22. #aflgf Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #aflgf tweets, size = indegree
  • 23. #nrlgf Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #nrlgf tweets, size = indegree
  • 24. #masterchef Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #masterchef tweets, size = indeg.
  • 25. #eurovision Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #eurovision tweets, size = indegree
  • 26. #royalwedding Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = #royalwedding tweets, size = indeg.
  • 27. theaustralian.com.au URLs Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = tweets with URLs, size = indegree
  • 28. abc.net.au URLs Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) colour = tweets with URLs, size = indegree
  • 29. ABC accounts Follower/followee network: ~120,000 Australian Twitter users (of ~950,000 known accounts by early 2012) blue: official, red: personal ABC accounts
  • 30. Understanding Twitter Publics o #hashtags: o Useful coordinating mechanism for core discussion o Relatively easy to capture and analyse o Fails to capture non-hashtagged tweets about the topic o Good case studies, but very little comparative work to date o National / global Twittersphere maps o Crucial contextual baseline for #hashtag case studies o Slow and laborious data gathering process, never complete o Very long-term perspective, beyond most funded projects o Indispensable for study of Twitter as a public space http://mappingonlinepublics.net/
  • 31. ‘Big Data’ and the Digital Humanities o Emerging needs in Twitter research: o Unified, compatible methods and metrics for Twitter analysis  Tools and approaches shared at http://mappingonlinepublics.net/ o Powerful infrastructure for long-term, high-volume tracking of Australian public communication on Twitter  Data access requires substantial funding stream o Facilities for long-term data storage and preservation  Key roles for National Library, National Archives o Integration with related datasets (e.g. MSM content)  Need to address data interoperability questions o Twitter as a test case for digital humanities research o Widespread, open, public platform for everyday communication o Tool for observing society at scale through Internet research http://mappingonlinepublics.net/