1. Highly Motivated, Tech-Savvy professional with 3 years’ experience in Manual Testing with in-
depth knowledge of Insurance and Telecom domain.
Sneha Mall
(Mobile) +91-8880144502/9620735730
Email Id: snehamall.89@gmail.com
Career Objective
To pursue a career in the field of Information Technology in an esteemed organization that commits itself
to the growthof InformationTechnologyandprovidesthe opportunitytoenhance mytechnical skills.
Experience Summary
 Workingas a Software EngineerAnalyst atAccenture ServicesPvt.Ltd.
 38 months of Experience in Functional Testing using Automation tools in the Financial Services(Insurance
domain) andCommunication(Telecomdomain)verticalasaSiebeltester
 ISTQB(InternationalSoftwareTestingQualificationBoard)Certified
 Experienced in collaboratingeffectively with Client duringvarious phases such as RequirementAnalysis, Test
Execution,DefectManagementandStatusReporting
 Experienced in different phases of Software Development Life Cycle from Requirement Analysis to Testing
Sign-off
Languages/Technologies
Domain Insurance,Telecom
Programming Languages HTML5, SQL
OperatingSystem WindowsXP,7
TestingTools AUTOIT (OpenSource AutomationApplication)
ALM (ApplicationLifecycleManagement)
WorksoftCertify,QTP(QuickTestProfessional)
soapUI 4.5.1, Winscp,Putty
Project Exposure at Accenture:Insurance Client
Project #1 Supplemental Insurance (Aug 2012 – May 2013)
Role QualityAnalyst
Tools HP QC, WorksoftCertify,QTP,Mainframe
Description:
This project comprises of two applications one is web based and the other window based application. Both
the applications are built for the end user or the insurance agents to issue new policies, perform
conversionsandperformpolicymanagementetc.
Rolesand Responsibilities:
 Lead the testenvironmentsetupteamandreceivedappreciationfor quickresponses duringoutages
 Prepared Test cases and executed test scenarios in QTP and Worksoft Certify and analyzed the test
results
 DefectManagementusingQualityCentre10.0
 Hands-on experience on Mainframe (FILE-AID) to edit, compare, copy or delete the data and issuing
and convertingpoliciesatback-end
 Createda tool usingAutoIT whichreducedmore than60% of manual effortandtime
Project #2 Auto & Home Insurance (May 2013 – Feb2014)

2. Role QualityAnalyst
Tools HP QC/ALM, IPM(Mainframe)
Description:
Thisis a portal basedprojectwhere newinsurance policies canbe generated,amendments canbe
performed andBillingisdone.
RolesResponsibilities:
 Key role was to perform text execution, received appreciation for maximum test coverage in test case
planning/creation
 Identified existingproductionissueswhichincreasedthe qualityof the applicationportal
 Maintained testing reports and status reports diligently including RTM and attended daily status calls
withclientanddefectreporting
 Trainednewjoinersandprepareddocumentsoninsurance domainforteamreference
Project #3 APPS CAPPSand AgencyCommissions (Feb2014 – Nov 2014)
Role Mainframe Tester
Tools HP ALM, Mainframe,DocumentDirect
Description:
This is a complete back-end testing for the Insurance application. APPS CAPPS is a system developed on
Mainframe for policy management from the back-end.
Roles and Responsibilities:
 Back-enddatavalidation –Validatedbackendsystemfunctionalitycompatibilitywiththe UI
 Optimizedtestcases bygroupingcommonfunctionality betweenAPPSandCAPPS
 Independentlyhandledthe Agencycommissionpartincludingclientmeetingandthe reports
 Training POC for entire Testing Team and helped the training team to track the team members training
completion
Project Exposure at Accenture:TelecomClient
Project #4 Legacy Integration Systemand Catalogue Testing(Nov 2014 – Present)
Role Siebel Tester
Tools HP ALM, SQLdeveloper,soapUI4.5.1, OSM,AIA,Putty,Winscp,QTP
Description:
The project was based on the Siebel Communications where user can create quotes, and orders. The
system also allows user to modify, move, migrate from and terminate orders. This system is developed
withSQL database as backend.
Rolesand Responsibilities:
 Mainlyresponsible forUserInterface testing anddevelopedhands-onexperience onSQL
 Presentlyworkingontestingawebcatalogapplicationforthe telecomcustomers
 PerformedAPItestingonAPI targetingandthe analysisof dataretrievedformAPIresponse
 Workedon Putty forfile transfersinthe network
 CreatedDB queriesandQTPscriptsto reduce manual effortandtime by75%
 Researched & Developed new process for uploading test cases to ALM from excel which will help the
entire team to reduce the time taken to upload test cases to ALM by approx. 90% and thus increasing
the productivityof the team
 Submitted White Paper on Testing for Cloud (Testing as a service) and also gave suggestion for
implementationatbothprojectand organization levelinthe same
 Attended Pre Beginners French Language Crash course Training in order to understand the application
better

3.  Backfilled my supervisor numerous times in her absence for assigning task to team members and
preparing Daily Status report
Educational Qualification
 B.Techin InformationTechnologyfromTechnoIndiaCollege of Technologywith83.4%
 SeniorSecondaryfromBalikaSikshaSadanwith72%
 HighSchool from BalikaSikshaSadanwith73.3%
Awards & Recognitions
 ReceivedAccentureCelebratingPerformance award(MonetaryAward) forBusinessandQualityefforts
Certifications
 ClearedISTQBFoundationCertification
 CompletedInsuranceFoundationdomainTrainingatAccenture
 TrainedinASP.NETfromI.E.T.E Kolkata
 SuccessfullycompletedGreenFieldtrainingatAccenture
Personal Information
Date of Birth: 19 April 1989
Languages: English,Hindi,Bengali
Marital status: Unmarried
Sex: Female
Nationality: Indian
Hobbies: Readingbooks,Singing,Travelling
PermanentAddress: 1/20, Gopal Bose Lane, Kolkata-700050, WestBengal
PresentAddress: L I 20, ParamountApartment, Kundallahalli Gate,Bangalore-560037