2. 2
Martin Loewinger
Director of SaaS Operations
• 15 plus years of of experience in
Computer, Network and Datacenter
Operations
• Former SmartBear Customer,
Manager for a large SaaS provider
of HR and payroll software
• Joined SmartBear Software in 2016
to build up and lead the DevOps
Teams
3. 3
SmartBear History
• Prior to 2016 SmartBear had 2 SaaS Products - AlertSite and QAComplete
• Through growth and acquisitions we quickly grew to supporting multiple SaaS solutions
• As a result of this tremendous growth we had to evolve and move from a more traditional
operational model to a cloud and DevOps centric mentality
• Migrated from physical datacenters to cloud providers
• Migrated to micro-services using standard container technologies and orchestration
• Standardized on deployment methodologies and technologies
• Added Pro-Active monitoring and alerting using AlertSite as key component
AlertSite QAComplete CBT HipTest ZephyrSwaggerHub
10. 1010
Product improvement as a result of DevOps
AlertSite CBT HipTestQAComplete ZephyrSwaggerHub
SmartBear DevOps
Public Nodes
Private Nodes
Influx
AlertSite