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Types Of
Organizational
Structures & Org Charts
Y O U R C O M PA N Y N A M E
Table of Content
2
Organizational Structure
o Types of Non-Hierarchical
Organization Structure – Flat & Matrix
o Matrix Organizational Structure
Departmentalization
o Functional Departmentalization
o Geographical Departmentalization
o Product Departmentalization
o Process Departmentalization
o Customer Departmentalization
Number of Employees
o Revenue Per Employee
o Operating Expense as
Percentage of Revenue
o Employee Expenses
o Statement of Operations
Chain of Command and Line Authority
o Line vs. Staff Authority
Levels & Span of Control
Roles & Responsibilities
o Onboarding Plan for the New Hires
o Onboarding Template
o Onboarding Training Team
Team Charter
o Team Charter Template 2
o Team Charter Template 3
o Team Charter Template 4
Elements of Organizational Design
Organization Design – Steps to Follow
Elements of Organizational Design
3
Organizational Structure
Departmentalization
Number of Employees
Chain of Command & Line Authority
Levels & Span of Control
Roles & Responsibilities
Team Charter
1
2
3
4
5
6
7
1. Organizational Structure
4
Decide whether you want to have a hierarchy or an open organization structure
Director
Employee Employee Employee Employee Employee Employee
Manager Manager
Non-Hierarchical Organizational Structure
Few or no levels of middle management between staff and
executives. Encourages individual work creativity instead of fixed
roles. Mostly followed in small companies
Hierarchy Organizational Structure
Employees are grouped with every employee having one
clear supervisor. Encourages responsibility and consistency
Mostly followed in large companies
CEO
Marketing
Team Members
Finance
Team Members
Ops HRM
MembersTeam Members
Team Leaders Team Leaders Team Leaders Team Leaders
Types of Non-Hierarchical Organization Structure – Flat & Matrix
5
Digital Marketing
Designer
B2B
Service TeamBig Data Analysis
Market Research
C++ Programmer
Tester
HTML Editor
Offline PromotionJava Programmer
Product Development
Flat Org Chart Example
Horizontal/Flat Structure
Many levels of middle management
are eliminated. Mostly adopted by
small companies and start-ups in their
early stage.
Matrix Organizational Structure
6
In a Matrix organizational structure, the reporting relationships are set up as a grid, or matrix, rather than in the traditional hierarchy. It is a type of
organizational management in which people with similar skills are pooled for work assignments, resulting in more than one manager to report to.
Chris Patt
Project Admin
John Wilson
President
Jack Wood
Vice President HR
Jaime Correa
Vice President - Marketing
John Smith
Vice President-manufacturing
Eric Witt
Vice President - Finance
Peter Lee
Vice President - Engineering
Robin Clark
Vice President - Projects
David James
System Eng.
Jon Cluas
Electronic Eng.
Jake Son
Software Eng.
Halmen
Mechanical
Eng.
Tom Cruise
Assembly Mgr.
Michele
George
Testing Mgr.
Nick Miller
Production
Mgr.
Customer
Project A
Customer
Project B
Customer
Project C
Martin King
Project Manager
John Doe
Project Manager
Leo Great
Project Manager
2. Departmentalization
7
Decide how you want to group the jobs in your organization
Functional Departmentalization
Geographical Departmentalization
Product Departmentalization
Process Departmentalization
Customer Departmentalization
5 Common Forms of Departmentalization
A. Functional Departmentalization
8
Plant Manager
Manager,
Manufacturing
Manager,
Engineering
Manager,
Accounting
Manager,
Human Resources
Manager,
Purchasing
+ Efficiencies from putting together similar specialties & people with common skills, knowledge,& orientations
+ Coordination within functional area
+ In – depth specialization
- Poor communication across functional areas
- Limited view of organizational goals
Functional Departmentalization - Group jobs according to function
B. Geographical Departmentalization
9
Geographical Departmentalization - Groups jobs according to geographic region
+ More effective and efficient handling of specific regional issues that arise
+ Serve needs of unique geographic markets better
- Duplication of functions
- Can feel isolated from other organizational areas
Sales Director,
Western Region
Sales Director,
Eastern Region
Sales Director,
Southern Region
Sales Director,
Midwestern Region
Vice President
for Sales
C. Product Departmentalization
10
Product Departmentalization - Groups jobs by product line
Company Name
Division
XYZ
Recreational & Utility
Vehicles Sector
Rail
Products Sector
Mass
Transit Division
Rail & Diesel Products
Division
Mass
Transit Sector
Logistic
Equipment Division
Text
Here
Industrial Equipment
Division
Recreational
Products Division
+ Allows specialization in particular products and services
+ Managers can become experts in their industry
- Closer to customer
- Duplication of functions
- Limited view of organizational goals
D. Process Departmentalization
11
Process Departmentalization - Groups Jobs on the Basis of Product or Customer Flow
Sawing
Department
Manager
Inspection &
Shipping Department
Manager
Finishing
Department
Manager
Lacquering &
Sanding Department
Manager
Assembling
Department
Manager
Planning & Milling
Department
Manager
Plant
Superintendent
+ More efficient flow of work activities
- Can only be used with certain types of products
E. Customer Departmentalization
12
Customer Departmentalization - Group jobs on the basis of specific and unique customers who have common needs
Manager,
Retail
Account
Manager,
Government
Accounts
Manager,
Wholesale
Accounts
Director
of Sales
+ Customers’ needs and problems can be met by specialists
- Duplication of functions
- Limited view of organizational goals
3. Number of Employees
13
Decide how small or big you want the organization to be
$0.000
$50.000
$100.000
$150.000
$200.000
$250.000
$300.000
Jan-Mar 2018 Apr-Jun 2018 Jul-Sep 2018Oct-Dec 2018 Jan-Mar 2019 Apr-Jun
2019
Jul-Sep 2019 Oct-Dec 2019
RevenuePerEmployees
Revenue Per Employees
Quarterly Revenue Per Employee, 2018 -2019
Revenue Per Employee
Benchmarks to Decide the
Number
of Employees
Operating Expense as Percentage of Revenue
14
0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
30.0%
35.0%
40.0%
45.0%
50.0%
Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q3 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019
As a Percentage of Revenue
Operating Expenses as a Percentage of Revenue
Employee Expenses
15
1.5%
4.1%
0.9%
0.8%
3.4%
33.6%
0% 5% 10% 15% 20% 25% 30% 35%
Contract Labor Costs,incl. Temporary Help
Other Fringe Benefits
Defined Contribution Plans
Defined Benefit Pension Plans
Health Insurance
Annual Payroll
Operating Expenses Breakdown
Employee Expenses
44.3%
Statement of Operations
16
2016 2017 2018
Net product sales $ 70,080 $ 79,268 $ 94,665
Net service sales 18,908 27,738 41,322
Total net sales 88,988 107,006 135,987
Operating expenses:
Cost of Sales 62,752 71,651 88,265
Fulfillment 10,766 13,410 17,619
Marketing 4,332 5,254 7,233
Technology & content 9,275 12,540 16,085
General & administrative 1,552 1,747 2,432
Other operating expense, net 133 171 167
Total operating expenses 88,810 104,773 131,801
Operating income 178 2,233 4,186
Interest income 39 50 100
Interest expense (210) (459) (484)
Other income(expense),net (118) (256) 90
Total non-operating income (expense) (289) (665) (294)
Income (loss) before income taxes (111) (1,568) 3,892
Provision for income taxes (167) (950) (1,425)
Equity-method investment activity, net of tax 37 (22) (96)
Net income (loss) $(241) $596 $2,371
Basic earnings per share $(0.52) $1.28 $5.01
Diluted earnings per share $(0.52) $1.25 $4.90
Weighted-average shares used in computation of earnings per share:
Basic 462 467 474
Diluted 462 477 484
SG&A Expenses
In $ MM
Year Ended December 31.
4. Chain of Command and Line Authority
17
Establish the chain of command so that who reports to who is clear to all
District A District B District C District D District E District F District G
Region 5Region 4Region 3Region 2Region 1
Vice President Vice President Vice President Vice President Vice President
Executive
Vice
President
President
Executive
Vice President
Chief
Executive Officer
Line vs. Staff Authority
18
Human Resources
Operations
Purchasing
Other
Other
Human Resources
Operations
Purchasing
Executive Director
Director of
Operations
Director of
Purchasing
Other Directors
Unit 1 Manager Unit 2 Manager
Assistant to the
Executive Director
Direction of
Human Resources
Line Authority
Staff Authority
5. Levels & Span of Control
19
Make the task of managing easy by specifying levels and span of control
1
4
16
64
256
1024
4096
4096
512
64
8
1
OrganizationalLevel
(Highest)
(Lowest)
1
2
3
4
5
6
7
Span of 4:
Employees: = 4,096
Managers (Level 1-6) = 1,365
Span of 8:
Employees: = 4,096
Managers (Level 1-4) = 585
Assuming Span of 4 Assuming Span of 8
Span of control refers to the number of employees who can be effectively supervised by a manager.
Contrasting Spans of Control
Member of Each Level
6. Roles & Responsibilities
20
Ensure roles and responsibilities of each position is clearly outlined
Roles
Add your text here
Add your text here
Add your text here
Add your text here
Add your text here
Responsibility
Add your text here
Add your text here
Add your text here
Add your text here
Add your text here
Onboarding Plan for the New Hires
21
â€ș Learn the tools: Content management system
â€ș Become comfortable with the company’s culture: Weekly lunch with the team, attend company values & history training
â€ș Learn the company’s product: Attend 2 product demos
â€ș Complete a small project: Learn social media platforms & begin monitoring online conversations
â€ș Achieve a small goal: Learn & adopt company’s brand voice
By
30
DAYS
â€ș Complete a big project: Finalize conference-planning activities
â€ș Take on larger-term responsibilities: Learn metrics tracking tools & begin weekly analytics measurements
â€ș Work with other teams: Collaborate with PR team to pitch conference speaking opportunities
â€ș Get used to routine processes: Weekly meetings, metrics, & daily tasks
By
60
DAYS
â€ș Complete a project independently: Create a monthly webinar calendar & coordinate webinar development & execution plan
â€ș Take on bigger responsibilities: Take over case study development
â€ș Be able to juggle all responsibilities: Manage responsibilities via the marketing calendar
By
90
DAYS
G ALS
Onboarding Template
22
Upon hiring Before start date First day(s) First week(s)
End of first
three months
End of first
six months
End of
first year
Create new
hire schedule
Add/invite to existing meetings Welcome upon arrival
Ask how first
weeks went
Assess progress Performance review Performance review
Designate peer mentor
Call to confirm start date and
time
Guide to work station
/ office
Assist with any questions Make any further introductions
Review short and
long-term goals
Review short and
long-term goals
Discuss relocation,
if applicable
Create welcome packet
Deliver prepared
welcome packet
Review training schedule
Identify and address learning
needs
Answer any questions Answer any questions
Identify HR point of contact
Inform department,
HR, and IT
Discuss break /
meal policies
Review all technology
functionality
Make any responsibility
adjustments
Schedule any pertinent
training
Discuss trial period,
if applicable
Touch base with peer resource
Introduce increasingly complex
projects
Introduce to designated peer
resource
Discuss current projects
Confirm receipt/functionality
of passkeys
Review company mission
statement
Identify and address learning
needs
MANAGER
Supervisor/Mentor
Preparation Onboarding Review/Assessment
Onboarding Template
23
Upon hiring Before start date First day(s) First week(s)
End of first
three months
End of first
six months
End of
first year
Create personnel file
Confirm receipt of all
recruitment docs
Connect to complete any
paperwork
Review company policies Performance review
Confirm offer letter
receipt/acceptance
Review portal
Ask employee how first
weeks went
Confirm background check
completion
Sign offer letter, if necessary
Ask manager how first weeks
went
Communicate business
practices
Enroll in any benefits /
services
Communicate business policies
Discuss company culture and
work style
Enroll in new hire briefing,
webinar, etc.
Introduce to designated peer
resource
Confirm receipt/functionality
of passkeys
Human Resources
Preparation Onboarding Review/Assessment
Onboarding Template
24
I.T. DEPARTMENT
Upon hiring Before start date First day(s) First week(s)
End of first
three months
End of first
six months
End of
first year
Passkey order form
Review software, hardware,
printers, etc.
Temporary access for contract
new hire
Confirm email setup
Software acquisition Confirm phone setup
Print driver setup
Review tech acceptable use
policies
Mobile device, if applicable
Assist with online directory
setup
Hardware setup
Network setup
Preparation Onboarding Review/Assessment
Onboarding Training Team
25
Training Role Team Team Member
Creating training content L&D Leon David
Managing of content in LMS L&D Mark Twix
Company operations &
culture expert
HR Addison Soans
Marketing subject expert Marketing Stephan George
Training & assessment manager Marketing Mark Davis
7. Team Charter
26
Prepare a team charter to lead the team towards delivering goals
Team Charter
Team Propose
Background
Team Leader(s)
Stakeholder Needs/Expectations
Team Members Skills Expectations
Mission & Vision Objectives
What does success look like?
Principles
Mission Statement
Team Members Roles/ Responsibilities
Name Role
Budget and Resources
Internal Checks, Balances, and Reviews
Operations
Assignments Expectations
Meetings Expectations
Communication Expectations
Decision Making Expectations
Status Updates Expectations
Signature Team member
Team Member Assessment and Evaluations
Team Member Evaluation
Team Charter Template 2
27
(Team members, on point, stakeholders,
who to inform)
Who is involved?
(Define the skills, roles, and
responsibilities of each member;
decline who will do what.)
Who will do what?
(Group rules for performance and
decision making.)
What are our expectations?
(Define the major activities and time
frames.)
What are our milestones?
(Define how the team will know that they have
been successful. Discuss individual values & goals
ensure that they align with the team’s.)
How will we measure progress?
(Define the purpose and mission of
this team)
What are our objectives?
TEAM CHARTER
Team Charter Template 3
28
Team Members
Who is on the team?
Each team member list 2 of their strengths and 2 of
their weaknesses to help better understand each
other.
Name Here
Strengths:
Text here
Weaknesses:
Text here
Core Values
What do you care about?
Discuss which shared values can help guide how
you approach your work & how you collaborate
with each other.
Group Norms
How will you work?
Establish a framework of ideals that you
can expect each other to abide by.
Roles
What roles are necessary?
Determine the types of roles that will keep the
team focused & drive productivity.
Metrics of Success
What does success look like to you?
Consider how success can be measures beyond
a letter grade or score.
1. Brainstorm: Use sticky notes to show your
thoughts.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
2. Consolidate: Choose your group top 6-8
values.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
3. Revise: Turn your notes into collective
sentence
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
1. Brainstorm: Use sticky notes to show your
thoughts.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
2. Consolidate: Choose your group top 6-8
values.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
3. Revise: Turn your notes into collective
sentence
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
1. Brainstorm: Use sticky notes to show your
thoughts.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
2. Consolidate: Choose your group top 6-8
values.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
3. Revise: Turn your notes into collective
sentence
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
1. Brainstorm: Use sticky notes to show your
thoughts.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
2. Consolidate: Choose your group top 6-8
values.
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
3. Revise: Turn your notes into collective
sentence
â€ș Add your text here
â€ș Add your text here
â€ș Add your text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Name Here
Strengths:
Text here
Weaknesses:
Text here
Team Charter Template 4
29
WHY: Reason the team exist.
â€ș Alignment to core business activities
â€ș Project or department mission
â€ș Why team come to work
MISSION
WHAT NOT: Within & outside the scope of the team.
â€ș Scope and limits of formal authority.
â€ș Area of influence or what it may do with permission.
â€ș Shared responsibilities or areas in which team members are
expected to Initiate action to support others
SCOPE
HOW: Team do business, treats others.
â€ș Grounds operational norms
â€ș Constitute team’s belief system
â€ș Fundamental of intrinsic motivation
â€ș Basis for Empowerment
â€ș Foundation of improvement
VALUES
WHO: Each member’s contribution, unique skills and strengths.
â€ș Functional by profession, e.g.:
Architect, UX designer, Developer, Scrum Master, etc.
â€ș Non – Functional by team character, e.g.:
Encourager, Harmoniser, Compromiser, Observer,
Gatekeeper
ROLES &
RESPONSIBILITIES
WOW: Events the team celebrate success & failures
Use shared ceremonies, parties, and fun events for
â€ș Team Building
â€ș Building & Strengthening Working Relationships
â€ș Individual Relaxing
â€ș Building Empathy
FUN EVENTS
WHAT: Are measurable team outcome/performance,
benchmarks towards constant improvement.
â€ș What you as a group you want to achieve?
â€ș What is your key goal that is S.M.A.R.T?
GOALS
WHICH: Weaknesses the team have
â€ș What are your things that would hinder you?
â€ș What skills/competences do the team lack?
â€ș What are your overall strengths as a team?
WEAKNESS & RISKS
WHICH: Strength & skills the team have
â€ș What are the skills in the team that help us a achieve our
goals?
â€ș What are interpersonal / soft skills that we have?
â€ș What are we good at, individually and as a team?
STRENGTH & SKILLS
HOW: Team interacts, makes decisions,
resolves conflict, and relays information.
â€ș Code of conduct & safe environment
â€ș Decision making guidelines
â€ș Conflict resolution process
â€ș Improvement / Change guidelines
â€ș Internal & external Communications
â€ș Meeting guidelines
â€ș Team additions / terminations
â€ș Workload distribution
NORMS
Organization Design – Steps to Follow
30
â€ș Analysis of current
organization structure, line
and span of control,
management and workers
â€ș Roll out survey to find positive
and negative opinions
regarding current structure
â€ș Hold training workshops on
org design
ANALYSIS
â€ș Create revised org structure,
span of control and reporting
structure based on analysis
â€ș Hold more training workshops to
brainstorm areas of
improvement
â€ș Create team charter with
mission, goals, team members
roles and expectations
BLUEPRINT
â€ș Finalize the team charter with
mutual discussion and
collaboration
â€ș Plan the organization
restructuring plan in
consultation with management
and HR
â€ș Create the change
management plan with key
initiatives & deadlines
PLAN
â€ș Use scorecard to analyze the
transformation as and when it
is implemented
â€ș Monitor the change and hold
training programs to see the
impact of changes
IMPLEMENT
Types of Organizational Structure & Org Charts Icons Slide
31
Additional Slides
32
Agenda
33
Agenda
Agenda
Agenda
Agenda
01
02
03
04
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Company Introduction
34
Target Audience
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Preferred Many
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We are Creative
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Value Clients
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01
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Our Mission Vision Values
35
Goal
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Mission
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Our Goals
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01
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Organization Chart
37
Text
Here
Text HereText HereText Here
Text Here Text HereText Here
Text Here Text Here Text Here
Text Here
Comparison
38
vs
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Male
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Female
30%
10%
Bar Chart
39
80%
50% 50%
60%
50%
20%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
2015 2016 2017 2018 2019 2020
InPercentage
Financial Year
Pie Chart
40
Product
02
65%
Product
03
75%
Product
01
55%
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Dashboard
41
50
100
0
20%
50
100
0
50%
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Linear Diagram
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01
02
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Timeline
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2016 2018 2019 20202017
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Roadmap
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Thank You
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Contact Number
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Email Address
Address
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Types Of Organizational Structures And Org Charts PowerPoint Presentation Slides

  • 1. Types Of Organizational Structures & Org Charts Y O U R C O M PA N Y N A M E
  • 2. Table of Content 2 Organizational Structure o Types of Non-Hierarchical Organization Structure – Flat & Matrix o Matrix Organizational Structure Departmentalization o Functional Departmentalization o Geographical Departmentalization o Product Departmentalization o Process Departmentalization o Customer Departmentalization Number of Employees o Revenue Per Employee o Operating Expense as Percentage of Revenue o Employee Expenses o Statement of Operations Chain of Command and Line Authority o Line vs. Staff Authority Levels & Span of Control Roles & Responsibilities o Onboarding Plan for the New Hires o Onboarding Template o Onboarding Training Team Team Charter o Team Charter Template 2 o Team Charter Template 3 o Team Charter Template 4 Elements of Organizational Design Organization Design – Steps to Follow
  • 3. Elements of Organizational Design 3 Organizational Structure Departmentalization Number of Employees Chain of Command & Line Authority Levels & Span of Control Roles & Responsibilities Team Charter 1 2 3 4 5 6 7
  • 4. 1. Organizational Structure 4 Decide whether you want to have a hierarchy or an open organization structure Director Employee Employee Employee Employee Employee Employee Manager Manager Non-Hierarchical Organizational Structure Few or no levels of middle management between staff and executives. Encourages individual work creativity instead of fixed roles. Mostly followed in small companies Hierarchy Organizational Structure Employees are grouped with every employee having one clear supervisor. Encourages responsibility and consistency Mostly followed in large companies CEO Marketing Team Members Finance Team Members Ops HRM MembersTeam Members Team Leaders Team Leaders Team Leaders Team Leaders
  • 5. Types of Non-Hierarchical Organization Structure – Flat & Matrix 5 Digital Marketing Designer B2B Service TeamBig Data Analysis Market Research C++ Programmer Tester HTML Editor Offline PromotionJava Programmer Product Development Flat Org Chart Example Horizontal/Flat Structure Many levels of middle management are eliminated. Mostly adopted by small companies and start-ups in their early stage.
  • 6. Matrix Organizational Structure 6 In a Matrix organizational structure, the reporting relationships are set up as a grid, or matrix, rather than in the traditional hierarchy. It is a type of organizational management in which people with similar skills are pooled for work assignments, resulting in more than one manager to report to. Chris Patt Project Admin John Wilson President Jack Wood Vice President HR Jaime Correa Vice President - Marketing John Smith Vice President-manufacturing Eric Witt Vice President - Finance Peter Lee Vice President - Engineering Robin Clark Vice President - Projects David James System Eng. Jon Cluas Electronic Eng. Jake Son Software Eng. Halmen Mechanical Eng. Tom Cruise Assembly Mgr. Michele George Testing Mgr. Nick Miller Production Mgr. Customer Project A Customer Project B Customer Project C Martin King Project Manager John Doe Project Manager Leo Great Project Manager
  • 7. 2. Departmentalization 7 Decide how you want to group the jobs in your organization Functional Departmentalization Geographical Departmentalization Product Departmentalization Process Departmentalization Customer Departmentalization 5 Common Forms of Departmentalization
  • 8. A. Functional Departmentalization 8 Plant Manager Manager, Manufacturing Manager, Engineering Manager, Accounting Manager, Human Resources Manager, Purchasing + Efficiencies from putting together similar specialties & people with common skills, knowledge,& orientations + Coordination within functional area + In – depth specialization - Poor communication across functional areas - Limited view of organizational goals Functional Departmentalization - Group jobs according to function
  • 9. B. Geographical Departmentalization 9 Geographical Departmentalization - Groups jobs according to geographic region + More effective and efficient handling of specific regional issues that arise + Serve needs of unique geographic markets better - Duplication of functions - Can feel isolated from other organizational areas Sales Director, Western Region Sales Director, Eastern Region Sales Director, Southern Region Sales Director, Midwestern Region Vice President for Sales
  • 10. C. Product Departmentalization 10 Product Departmentalization - Groups jobs by product line Company Name Division XYZ Recreational & Utility Vehicles Sector Rail Products Sector Mass Transit Division Rail & Diesel Products Division Mass Transit Sector Logistic Equipment Division Text Here Industrial Equipment Division Recreational Products Division + Allows specialization in particular products and services + Managers can become experts in their industry - Closer to customer - Duplication of functions - Limited view of organizational goals
  • 11. D. Process Departmentalization 11 Process Departmentalization - Groups Jobs on the Basis of Product or Customer Flow Sawing Department Manager Inspection & Shipping Department Manager Finishing Department Manager Lacquering & Sanding Department Manager Assembling Department Manager Planning & Milling Department Manager Plant Superintendent + More efficient flow of work activities - Can only be used with certain types of products
  • 12. E. Customer Departmentalization 12 Customer Departmentalization - Group jobs on the basis of specific and unique customers who have common needs Manager, Retail Account Manager, Government Accounts Manager, Wholesale Accounts Director of Sales + Customers’ needs and problems can be met by specialists - Duplication of functions - Limited view of organizational goals
  • 13. 3. Number of Employees 13 Decide how small or big you want the organization to be $0.000 $50.000 $100.000 $150.000 $200.000 $250.000 $300.000 Jan-Mar 2018 Apr-Jun 2018 Jul-Sep 2018Oct-Dec 2018 Jan-Mar 2019 Apr-Jun 2019 Jul-Sep 2019 Oct-Dec 2019 RevenuePerEmployees Revenue Per Employees Quarterly Revenue Per Employee, 2018 -2019 Revenue Per Employee Benchmarks to Decide the Number of Employees
  • 14. Operating Expense as Percentage of Revenue 14 0.0% 5.0% 10.0% 15.0% 20.0% 25.0% 30.0% 35.0% 40.0% 45.0% 50.0% Q1 2015 Q2 2015 Q3 2015 Q4 2015 Q1 2016 Q2 2016 Q3 2016 Q4 2016 Q1 2017 Q2 2017 Q3 2017 Q4 2017 Q1 2018 Q3 2018 Q3 2018 Q4 2018 Q1 2019 Q2 2019 As a Percentage of Revenue Operating Expenses as a Percentage of Revenue
  • 15. Employee Expenses 15 1.5% 4.1% 0.9% 0.8% 3.4% 33.6% 0% 5% 10% 15% 20% 25% 30% 35% Contract Labor Costs,incl. Temporary Help Other Fringe Benefits Defined Contribution Plans Defined Benefit Pension Plans Health Insurance Annual Payroll Operating Expenses Breakdown Employee Expenses 44.3%
  • 16. Statement of Operations 16 2016 2017 2018 Net product sales $ 70,080 $ 79,268 $ 94,665 Net service sales 18,908 27,738 41,322 Total net sales 88,988 107,006 135,987 Operating expenses: Cost of Sales 62,752 71,651 88,265 Fulfillment 10,766 13,410 17,619 Marketing 4,332 5,254 7,233 Technology & content 9,275 12,540 16,085 General & administrative 1,552 1,747 2,432 Other operating expense, net 133 171 167 Total operating expenses 88,810 104,773 131,801 Operating income 178 2,233 4,186 Interest income 39 50 100 Interest expense (210) (459) (484) Other income(expense),net (118) (256) 90 Total non-operating income (expense) (289) (665) (294) Income (loss) before income taxes (111) (1,568) 3,892 Provision for income taxes (167) (950) (1,425) Equity-method investment activity, net of tax 37 (22) (96) Net income (loss) $(241) $596 $2,371 Basic earnings per share $(0.52) $1.28 $5.01 Diluted earnings per share $(0.52) $1.25 $4.90 Weighted-average shares used in computation of earnings per share: Basic 462 467 474 Diluted 462 477 484 SG&A Expenses In $ MM Year Ended December 31.
  • 17. 4. Chain of Command and Line Authority 17 Establish the chain of command so that who reports to who is clear to all District A District B District C District D District E District F District G Region 5Region 4Region 3Region 2Region 1 Vice President Vice President Vice President Vice President Vice President Executive Vice President President Executive Vice President Chief Executive Officer
  • 18. Line vs. Staff Authority 18 Human Resources Operations Purchasing Other Other Human Resources Operations Purchasing Executive Director Director of Operations Director of Purchasing Other Directors Unit 1 Manager Unit 2 Manager Assistant to the Executive Director Direction of Human Resources Line Authority Staff Authority
  • 19. 5. Levels & Span of Control 19 Make the task of managing easy by specifying levels and span of control 1 4 16 64 256 1024 4096 4096 512 64 8 1 OrganizationalLevel (Highest) (Lowest) 1 2 3 4 5 6 7 Span of 4: Employees: = 4,096 Managers (Level 1-6) = 1,365 Span of 8: Employees: = 4,096 Managers (Level 1-4) = 585 Assuming Span of 4 Assuming Span of 8 Span of control refers to the number of employees who can be effectively supervised by a manager. Contrasting Spans of Control Member of Each Level
  • 20. 6. Roles & Responsibilities 20 Ensure roles and responsibilities of each position is clearly outlined Roles Add your text here Add your text here Add your text here Add your text here Add your text here Responsibility Add your text here Add your text here Add your text here Add your text here Add your text here
  • 21. Onboarding Plan for the New Hires 21 â€ș Learn the tools: Content management system â€ș Become comfortable with the company’s culture: Weekly lunch with the team, attend company values & history training â€ș Learn the company’s product: Attend 2 product demos â€ș Complete a small project: Learn social media platforms & begin monitoring online conversations â€ș Achieve a small goal: Learn & adopt company’s brand voice By 30 DAYS â€ș Complete a big project: Finalize conference-planning activities â€ș Take on larger-term responsibilities: Learn metrics tracking tools & begin weekly analytics measurements â€ș Work with other teams: Collaborate with PR team to pitch conference speaking opportunities â€ș Get used to routine processes: Weekly meetings, metrics, & daily tasks By 60 DAYS â€ș Complete a project independently: Create a monthly webinar calendar & coordinate webinar development & execution plan â€ș Take on bigger responsibilities: Take over case study development â€ș Be able to juggle all responsibilities: Manage responsibilities via the marketing calendar By 90 DAYS G ALS
  • 22. Onboarding Template 22 Upon hiring Before start date First day(s) First week(s) End of first three months End of first six months End of first year Create new hire schedule Add/invite to existing meetings Welcome upon arrival Ask how first weeks went Assess progress Performance review Performance review Designate peer mentor Call to confirm start date and time Guide to work station / office Assist with any questions Make any further introductions Review short and long-term goals Review short and long-term goals Discuss relocation, if applicable Create welcome packet Deliver prepared welcome packet Review training schedule Identify and address learning needs Answer any questions Answer any questions Identify HR point of contact Inform department, HR, and IT Discuss break / meal policies Review all technology functionality Make any responsibility adjustments Schedule any pertinent training Discuss trial period, if applicable Touch base with peer resource Introduce increasingly complex projects Introduce to designated peer resource Discuss current projects Confirm receipt/functionality of passkeys Review company mission statement Identify and address learning needs MANAGER Supervisor/Mentor Preparation Onboarding Review/Assessment
  • 23. Onboarding Template 23 Upon hiring Before start date First day(s) First week(s) End of first three months End of first six months End of first year Create personnel file Confirm receipt of all recruitment docs Connect to complete any paperwork Review company policies Performance review Confirm offer letter receipt/acceptance Review portal Ask employee how first weeks went Confirm background check completion Sign offer letter, if necessary Ask manager how first weeks went Communicate business practices Enroll in any benefits / services Communicate business policies Discuss company culture and work style Enroll in new hire briefing, webinar, etc. Introduce to designated peer resource Confirm receipt/functionality of passkeys Human Resources Preparation Onboarding Review/Assessment
  • 24. Onboarding Template 24 I.T. DEPARTMENT Upon hiring Before start date First day(s) First week(s) End of first three months End of first six months End of first year Passkey order form Review software, hardware, printers, etc. Temporary access for contract new hire Confirm email setup Software acquisition Confirm phone setup Print driver setup Review tech acceptable use policies Mobile device, if applicable Assist with online directory setup Hardware setup Network setup Preparation Onboarding Review/Assessment
  • 25. Onboarding Training Team 25 Training Role Team Team Member Creating training content L&D Leon David Managing of content in LMS L&D Mark Twix Company operations & culture expert HR Addison Soans Marketing subject expert Marketing Stephan George Training & assessment manager Marketing Mark Davis
  • 26. 7. Team Charter 26 Prepare a team charter to lead the team towards delivering goals Team Charter Team Propose Background Team Leader(s) Stakeholder Needs/Expectations Team Members Skills Expectations Mission & Vision Objectives What does success look like? Principles Mission Statement Team Members Roles/ Responsibilities Name Role Budget and Resources Internal Checks, Balances, and Reviews Operations Assignments Expectations Meetings Expectations Communication Expectations Decision Making Expectations Status Updates Expectations Signature Team member Team Member Assessment and Evaluations Team Member Evaluation
  • 27. Team Charter Template 2 27 (Team members, on point, stakeholders, who to inform) Who is involved? (Define the skills, roles, and responsibilities of each member; decline who will do what.) Who will do what? (Group rules for performance and decision making.) What are our expectations? (Define the major activities and time frames.) What are our milestones? (Define how the team will know that they have been successful. Discuss individual values & goals ensure that they align with the team’s.) How will we measure progress? (Define the purpose and mission of this team) What are our objectives? TEAM CHARTER
  • 28. Team Charter Template 3 28 Team Members Who is on the team? Each team member list 2 of their strengths and 2 of their weaknesses to help better understand each other. Name Here Strengths: Text here Weaknesses: Text here Core Values What do you care about? Discuss which shared values can help guide how you approach your work & how you collaborate with each other. Group Norms How will you work? Establish a framework of ideals that you can expect each other to abide by. Roles What roles are necessary? Determine the types of roles that will keep the team focused & drive productivity. Metrics of Success What does success look like to you? Consider how success can be measures beyond a letter grade or score. 1. Brainstorm: Use sticky notes to show your thoughts. â€ș Add your text here â€ș Add your text here â€ș Add your text here 2. Consolidate: Choose your group top 6-8 values. â€ș Add your text here â€ș Add your text here â€ș Add your text here 3. Revise: Turn your notes into collective sentence â€ș Add your text here â€ș Add your text here â€ș Add your text here 1. Brainstorm: Use sticky notes to show your thoughts. â€ș Add your text here â€ș Add your text here â€ș Add your text here 2. Consolidate: Choose your group top 6-8 values. â€ș Add your text here â€ș Add your text here â€ș Add your text here 3. Revise: Turn your notes into collective sentence â€ș Add your text here â€ș Add your text here â€ș Add your text here 1. Brainstorm: Use sticky notes to show your thoughts. â€ș Add your text here â€ș Add your text here â€ș Add your text here 2. Consolidate: Choose your group top 6-8 values. â€ș Add your text here â€ș Add your text here â€ș Add your text here 3. Revise: Turn your notes into collective sentence â€ș Add your text here â€ș Add your text here â€ș Add your text here 1. Brainstorm: Use sticky notes to show your thoughts. â€ș Add your text here â€ș Add your text here â€ș Add your text here 2. Consolidate: Choose your group top 6-8 values. â€ș Add your text here â€ș Add your text here â€ș Add your text here 3. Revise: Turn your notes into collective sentence â€ș Add your text here â€ș Add your text here â€ș Add your text here Name Here Strengths: Text here Weaknesses: Text here Name Here Strengths: Text here Weaknesses: Text here Name Here Strengths: Text here Weaknesses: Text here Name Here Strengths: Text here Weaknesses: Text here Name Here Strengths: Text here Weaknesses: Text here Name Here Strengths: Text here Weaknesses: Text here
  • 29. Team Charter Template 4 29 WHY: Reason the team exist. â€ș Alignment to core business activities â€ș Project or department mission â€ș Why team come to work MISSION WHAT NOT: Within & outside the scope of the team. â€ș Scope and limits of formal authority. â€ș Area of influence or what it may do with permission. â€ș Shared responsibilities or areas in which team members are expected to Initiate action to support others SCOPE HOW: Team do business, treats others. â€ș Grounds operational norms â€ș Constitute team’s belief system â€ș Fundamental of intrinsic motivation â€ș Basis for Empowerment â€ș Foundation of improvement VALUES WHO: Each member’s contribution, unique skills and strengths. â€ș Functional by profession, e.g.: Architect, UX designer, Developer, Scrum Master, etc. â€ș Non – Functional by team character, e.g.: Encourager, Harmoniser, Compromiser, Observer, Gatekeeper ROLES & RESPONSIBILITIES WOW: Events the team celebrate success & failures Use shared ceremonies, parties, and fun events for â€ș Team Building â€ș Building & Strengthening Working Relationships â€ș Individual Relaxing â€ș Building Empathy FUN EVENTS WHAT: Are measurable team outcome/performance, benchmarks towards constant improvement. â€ș What you as a group you want to achieve? â€ș What is your key goal that is S.M.A.R.T? GOALS WHICH: Weaknesses the team have â€ș What are your things that would hinder you? â€ș What skills/competences do the team lack? â€ș What are your overall strengths as a team? WEAKNESS & RISKS WHICH: Strength & skills the team have â€ș What are the skills in the team that help us a achieve our goals? â€ș What are interpersonal / soft skills that we have? â€ș What are we good at, individually and as a team? STRENGTH & SKILLS HOW: Team interacts, makes decisions, resolves conflict, and relays information. â€ș Code of conduct & safe environment â€ș Decision making guidelines â€ș Conflict resolution process â€ș Improvement / Change guidelines â€ș Internal & external Communications â€ș Meeting guidelines â€ș Team additions / terminations â€ș Workload distribution NORMS
  • 30. Organization Design – Steps to Follow 30 â€ș Analysis of current organization structure, line and span of control, management and workers â€ș Roll out survey to find positive and negative opinions regarding current structure â€ș Hold training workshops on org design ANALYSIS â€ș Create revised org structure, span of control and reporting structure based on analysis â€ș Hold more training workshops to brainstorm areas of improvement â€ș Create team charter with mission, goals, team members roles and expectations BLUEPRINT â€ș Finalize the team charter with mutual discussion and collaboration â€ș Plan the organization restructuring plan in consultation with management and HR â€ș Create the change management plan with key initiatives & deadlines PLAN â€ș Use scorecard to analyze the transformation as and when it is implemented â€ș Monitor the change and hold training programs to see the impact of changes IMPLEMENT
  • 31. Types of Organizational Structure & Org Charts Icons Slide 31
  • 33. Agenda 33 Agenda Agenda Agenda Agenda 01 02 03 04 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 34. Company Introduction 34 Target Audience This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Preferred Many This slide is 100% editable. Adapt it to your needs and capture your audience's attention. We are Creative This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Value Clients This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 02 03 04
  • 35. Our Mission Vision Values 35 Goal This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Mission This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Vision This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 36. Our Goals 36 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. 01 02 03
  • 37. Organization Chart 37 Text Here Text HereText HereText Here Text Here Text HereText Here Text Here Text Here Text Here Text Here
  • 38. Comparison 38 vs This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Male This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Female 30% 10%
  • 40. Pie Chart 40 Product 02 65% Product 03 75% Product 01 55% This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”. This graph/chart is linked to excel, and changes automatically based on data. Just left click on it and select “Edit Data”.
  • 41. Dashboard 41 50 100 0 20% 50 100 0 50% This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here
  • 42. Linear Diagram 42 This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience’s attention. Text Here
  • 43. Circular Diagram 43 01 02 03 04 05 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention. This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 44. Timeline 44 2016 2018 2019 20202017 This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here Start Finish
  • 45. Roadmap 45 Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention. Text Here This slide is 100% editable. Adapt it to your needs and capture your audience's attention.
  • 46. Thank You 46 0123456789 Contact Number emailaddress123@gmail.com Email Address Address # street number, city, state