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Unilever Pakistan 
Limited (UPL):
Legal structure and governance 
Unilever was formed in 1930 from two 
companies: Margarine Unie and Lever 
Brothers. 
Margarine Unie 
(Netherlands) 
● It was a full business 
Lever Brothers 
(UK) 
merger, operating as a 
single business entity. 
● Two separate legal parent 
companies have been 
maintained: 
● Unilever NV (Netherlands) 
and Unilever PLC (UK). 
● This works through an 
equalisation agreement and 
other contracts between the 
two companies.
A global management team 
Sandy 
Ogg 
Chief 
HR 
Officer 
Michael Polk 
President 
Global 
Foods, 
Home & 
Personal 
Care 
GeneviĂšv 
e Berger 
Chief 
R&D 
Officer 
Harish 
Manwani 
President 
Asia, 
Africa 
and 
Central & 
Eastern 
Europe 
Doug 
Baillie 
Presiden 
t 
Western 
Europe 
Dave Lewis 
President 
Americas 
Paul Polman 
Chief 
Executive 
Officer 
Pier Luigi 
Sigismond 
i 
Chief 
Supply 
Chain 
Officer 
Jean- 
Marc 
Huët 
Chief 
Financial 
Officer 
Keith Weed 
Chief 
Marketing 
and 
Communicati 
ons Officer
About Unilever: 
 Lever Brothers Pakistan Limited was recognized 
in Pakistan in 1948. 
 The location picked for setting up a vegetable oil 
factory was the town of Rahim Yar Khan. 
 Its earlier headquarter was placed at Rahim Yar 
Khan. 
 But it was lifted to Karachi from Rahim Yar Khan 
Site in the mid 60’s. 
 Unilever is now functioning six factories at 
different locations nearby the country.
 Unilever Pakistan Limited is a part of Unilever- a 
worldwide company. 
 Unilever Pakistan Limited is manufacturing more 
than 50 brands in Pakistan. 
 Unilever Pakistan limited is entirely owned minor 
of Unilever Foreign Holding, UK, Unilever PLC (A 
company merged in the United Kingdom). 
 The Company is assimilated in Pakistan and 
listed on the Karachi, Lahore, and Islamabad 
Stock Exchanges.
Unilever has a long list of 
brands such as: 
 Surf. 
 Vim. 
 Rin. 
 Lifebuoy. 
 Sunlight. 
 Lux. 
 Rexona. 
 Sun silk. 
 Close-Up.
Contd.. 
 Blue-Band. 
 Dalda. 
 Planta. 
 Lipton’s Yellow 
Label. 
 Brook Bond’s 
Supreme. 
 Kenya Mixture etc.
BRANDS DIVISION OF 
UNILEVER: 
‱ Personal care brands: 
Axe, Dove, Lifebuoy, 
Lux, Pond’s, Rexona, 
Close-up, Sun silk. 
‱ Food: 
Knorr, Lipton, Rafhan, 
Supreme, Walls, 
Energile, Broke bond A- 
1, Blue band 
‱ Home care brands: 
Comfort, Surf excel, 
Rin, Vaseline
Vision of UNILEVER: 
● We work to build a 
superior future every 
day. 
● To be the best consumer 
product company in 
Pakistan and all around 
the globe in all 
departments that we 
deal in.
Mission Of UNILEVER: 
● We comfort people to 
feel good, look good and 
get more out of life with 
brands and facilities 
that are good for them 
and good for others. 
● We will motivate people 
to take small everyday 
actions that can add up 
to a vast difference for 
the world. 
● We will progress new 
ways of doing business 
that will permit us to 
twin the size of our 
company while tumbling 
our environmental 
impact.
Fast facts : 
163,000 
employees 
at the end 
of the year 
20 
nationalities 
among our 
top tier 
managers 
More than 
170 
countries in 
which our 
products are 
sold 
264 
manufacturin 
g sites 
worldwide 
€89 million 
invested in 
community 
programm 
es 
worldwide 
€891 million 
invested in R&D 
worldwide
Unilever Strategy And Structure 
‱ Restructured Approach: 
A key part of an organizational strategy is to 
categorize market opportunities by finding a 
position or a slit in the marketplace that they can 
trail to take their company ahead of all their 
challengers. An organization must be able to 
identify economic, strategic and social 
considerations that provide early warning that 
change may be needed. It has been a key 
objective of Unilever to carry out and address 
environmental and social disputes.
Operational achievements 
 Unilever is one of the world’s top three food firms after Nestle 
and Kraft Foods. 
 It is world’s second largest boxed consumer goods company – 
behind Procter & Flutter. 
 Strong broad-based vital sales growth of 7.4% across 
categories. 
 More modest cost base: €1.1 billion savings from supply chain 
and organizational competences. 
 Increased asset behind its brands. 
 Portfolio reshaped through disposals, including North 
American laundry, Boursin, Lawry’s and Bertolli olive oil. 
 Portfolio wired through the gaining of Inmarko ice cream in 
Russia and the planned getting hold of the TIGI hair salon 
brands. 
 Named International Supplier of the Year by Tesco for the 
third year consecutively.
Unilever financial performance 
* Restructuring, disposals and one-off items 
** Continuing operations
Unilever’s growth priorities 
Our ambition is to win share and grow 
volume in every category and country. 
Winning with brands and 
innovation 
● Deliver larger products, design, 
branding and marketing. 
● Bigger, better, faster innovations. 
● Appeal to more consumers across 
needs and price points. 
Winning in the marketplace 
● Lead market development. 
● Win with winning customers. 
● Be an execution powerhouse. 
Winning with people 
● Organisation and varied talent 
pipeline ready to match our growth 
desires. 
● Performance culture which 
compliments our values. 
● Influence our operating framework 
for modest advantage. 
Winning through continuous 
improvement 
● Spare, approachable and consumer-led 
value chain. 
● Drive return on brand support. 
● Swift, cost-competitive organisation.
Strong category positions 
Unilever’s portfolio 
Leading category of categories 
positions 
Homecare 
Ice Cream & 
Beverages 
Personal Care 
Savoury, 
Dressings 
& Spreads
Big global brands 
Top 25 brands = 
almost 75% of Unilever’s 
sales*.
Raw materials and ingredients 
€15.3 billion spent on raw materials and 
packaging from over 10,000 suppliers 
in 2009 
Our share of world volume: 
Preliminary
Management Functions: 
 Planning 
 Organizing 
 Leading 
 Controlling
PLANNING: 
Planning is a management task that involves 
essential goals, launching strategies, emerging 
plans to assimilate and match up activities. 
In Unilever most of planning is thru by the top 
management of the company. And they make 
plans linking to marketing of products like 
advertisement of product through different 
modes like electronic or print media. 
Upper-managements consist of: 
‱ Chairman 
‱ President 
‱ Board of directors
ORGANIZING: 
‱ Organizing means defining what needs to be 
done, how it will be ready and who is to do it? 
‱ Organizing is absolutely a very important 
function achieved by a manager. In Unilever 
organizing is even more significant because of its 
massive size and multinational status. And they 
organize their employees by handing over 
appropriate work that is related to their 
description and according to their capabilities.
LEADING: 
‱ Leading involves motivating, leading and any 
other actions involved in dealing with the people. 
‱ Marketing manager in Unilever leads his staffs as 
well. He has to motivate and encourage them in 
times of disappointment and guide them in 
certain matters of work. One such example is 
when one of employees was not able to work 
properly because of some uncertain reason, in 
this situation he had to step in and motivate him 
to focus on his work. He also tries to have good 
relation with his employees to be able to lead 
them accurately.
CONTROLLING: 
‱ Controlling means observing activities to confirm 
that they are being gifted as per the plan. 
‱ In Unilever all employees are expected to avoid 
personnel activities and financial benefits which 
could conflict with their farm duties to the 
company. Manager tries to make sure that his 
department is working according to the 
directions assigned to them and they are not 
involved in any time killing activities. He 
estimates the results after every certain time to 
make sure the goals allotted to him and his 
department is being achieved as probable. If 
there is any doubt in work then he informs the 
employee responsible and guides him in the 
matter and takes action according to the 
situations.
Graph Of Skin Care & Hair Care Market:
Market Share Of Grocery:
Management Skills: 
Unilever is a Multinational corporation and it 
requires its mangers have positive skill 
level. Unilever has strict signing rules and hires only 
people who are up to skill level that they need. 
According to the methodology developed by Robert 
L. Katz, managers need three essential skills. Those 
skills are: 
‱ Technical Skills 
‱ Human Skills 
‱ Conceptual Skills
Technical Skill: 
Technical Skills are the job-specific information 
that a manger needs to have. A manager needs to 
have technical skills concerning marketing and 
elevation of a product. Without these he won’t be 
able to perform tasks associated to his field.
Human Skills: 
Human skills contain ability to work well with 
people both exclusively and in a group. For any 
marketing manager human skills are of prime 
importance as he has to cooperate with different 
people in marketing world and also to increase 
favor of company plus its products. So he needs 
to be very good with people. Other than that he 
also has to interconnect with his employees and 
motivate, and communicate with them for getting 
better and active output from them.
Conceptual Skills: 
Finally, conceptual skills which are also very for 
any business linked personal. Having basic skills 
of being able to solve intellectual and complex 
situations is very important. A manager has to 
solve various compound problems like making 
marketing plans for the product. And since 
Unilever is a vast company he also needs to 
understand connection among various subunits, 
and organization’s structure and how it fits in 
atmosphere. Though needs skills a lot but these 
skills are more important to top managers of the 
organization.
Swot Analysis Of Unilever: 
SWOT analysis, is a deliberate planning tool used 
to evaluate the strengths, weaknesses, prospects 
and threats involved in a project or in a business 
scheme. It involves postulating the objectives of 
business venture or project and recognizing the 
internal and external factors that are favorable 
and unfavorable to achieving that objective. The 
SWOT analysis classifies the internal aspects of 
the company as assets and weaknesses and 
exterior situational features as opportunities and 
threats.
Strengths: 
Strengths are core factors of the organization. Unilever is one of 
worlds foremost fast moving consumer goods (FMCG) companies. 
In year 2008 its Net profit enlarged from 4136 Millions to 5285 
Millions (euro). Major strengths of Unilever are as following: 
 The first and most important strength of Unilever is the image 
of the company itself. 
 Strong brand names. Most of Unilever’s brand names are 
leading products in their particular category e.g. blue band, 
surf excel etc. 
 Unilever has got Sound and experienced management with 
qualified administrators running operations. 
 Excellent marketing department helped by a highly regarded 
marketing research unit. 
 Merger with Brooke bond was expected to result in cost saving 
and spur earnings growth and its working as per hopes. 
 Unilever products have good status among their customers 
because of good product quality. 
 Range of its product line is also a major strength of Unilever.
Weaknesses: 
Weaknesses are that what the organization cannot do but its 
participants can do better than it. 
 About 80% of raw material is imported for the 
manufacturing of the consumer goods. Raw material set up 
about 85% of manufacturing cost, leaving Levers edge 
exposed to rupee deflation. 
 Extensive smuggling of tea and detergents has completely 
affected levers sale and earning. Unless the govt. takes 
serious steps to control smuggling growth in sales and 
earning will continued to be significantly self-possessed. 
 One of the weaknesses of Unilever and it’s products 
especially when selling in a developing country like Pakistan 
is it’s product prices which are a little if not more higher 
than what a regular rural person could afford. 
 Another weakness for Unilever is what should be its major 
strength as well. The size of corporation is so huge that it’s 
difficult to manage all the units and their specific 
departments. So sometimes some products get more 
courtesy and some stay hidden from sight.
Opportunitis: 
Opportunities are the chances for an organization 
to do better. 
‱ The swift expanding urban population in Pakistan 
is the key opportunity for Unilever to extend its 
sales. 
‱ Awareness growing in rural areas due to 
education and children with family members 
abroad sending foreign income is also potential 
costumers for Unilever. 
‱ Unilever can also stretch their market to African 
countries where there could be a large market 
for their products in the future.
Threats: 
Threats are the hurdles for an organization to proceed. 
‱ Procter & Gamble is the significant multinational company 
and a major threat with presences in soap, detergents and 
personal products. 
‱ Rise in the inflation rate in the world because of economic 
crisis can also results to fall in sales of the company due to 
low purchasing power of consumers. Inflation rate also 
affects companies cost of production because rise in prices of 
raw material 
‱ There are many opponents of Unilever in Market including 
P&G, Nestle and Kraft Foods who are fighting hard to leave 
one another behind. 
‱ Variability of Pakistani Political system has always been a 
major threat for companies operating in Pakistan and it’s not 
different for Unilever. Changing political system affects 
Pakistani economy as well as organizations operating under 
it. 
‱ There is also a trend of rising small opponents in Pakistan in 
consumer product industry recently which can also affect 
Unilever’s sales especially in rural areas.
Conclusion: 
Unilever is a very strong multinational 
corporation with a lot of assets, including its 
strong management, to run its operations to the 
heights of success. It also has a few weaknesses 
but those are very minor ones that are present 
with every organization and it also has got the 
resources and managerial muscle to cope with 
those weaknesses and threats. It also has major 
opportunities to flourish its business to African 
continent and to rural areas in developing 
countries like Pakistan and India. In the near 
future with globalization of world continuing 
Unilever will be even bigger and stronger.

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UNILEVER Organization's Detail

  • 2. Legal structure and governance Unilever was formed in 1930 from two companies: Margarine Unie and Lever Brothers. Margarine Unie (Netherlands) ● It was a full business Lever Brothers (UK) merger, operating as a single business entity. ● Two separate legal parent companies have been maintained: ● Unilever NV (Netherlands) and Unilever PLC (UK). ● This works through an equalisation agreement and other contracts between the two companies.
  • 3. A global management team Sandy Ogg Chief HR Officer Michael Polk President Global Foods, Home & Personal Care GeneviĂšv e Berger Chief R&D Officer Harish Manwani President Asia, Africa and Central & Eastern Europe Doug Baillie Presiden t Western Europe Dave Lewis President Americas Paul Polman Chief Executive Officer Pier Luigi Sigismond i Chief Supply Chain Officer Jean- Marc HuĂ«t Chief Financial Officer Keith Weed Chief Marketing and Communicati ons Officer
  • 4. About Unilever:  Lever Brothers Pakistan Limited was recognized in Pakistan in 1948.  The location picked for setting up a vegetable oil factory was the town of Rahim Yar Khan.  Its earlier headquarter was placed at Rahim Yar Khan.  But it was lifted to Karachi from Rahim Yar Khan Site in the mid 60’s.  Unilever is now functioning six factories at different locations nearby the country.
  • 5.  Unilever Pakistan Limited is a part of Unilever- a worldwide company.  Unilever Pakistan Limited is manufacturing more than 50 brands in Pakistan.  Unilever Pakistan limited is entirely owned minor of Unilever Foreign Holding, UK, Unilever PLC (A company merged in the United Kingdom).  The Company is assimilated in Pakistan and listed on the Karachi, Lahore, and Islamabad Stock Exchanges.
  • 6.
  • 7. Unilever has a long list of brands such as:  Surf.  Vim.  Rin.  Lifebuoy.  Sunlight.  Lux.  Rexona.  Sun silk.  Close-Up.
  • 8. Contd..  Blue-Band.  Dalda.  Planta.  Lipton’s Yellow Label.  Brook Bond’s Supreme.  Kenya Mixture etc.
  • 9. BRANDS DIVISION OF UNILEVER: ‱ Personal care brands: Axe, Dove, Lifebuoy, Lux, Pond’s, Rexona, Close-up, Sun silk. ‱ Food: Knorr, Lipton, Rafhan, Supreme, Walls, Energile, Broke bond A- 1, Blue band ‱ Home care brands: Comfort, Surf excel, Rin, Vaseline
  • 10. Vision of UNILEVER: ● We work to build a superior future every day. ● To be the best consumer product company in Pakistan and all around the globe in all departments that we deal in.
  • 11. Mission Of UNILEVER: ● We comfort people to feel good, look good and get more out of life with brands and facilities that are good for them and good for others. ● We will motivate people to take small everyday actions that can add up to a vast difference for the world. ● We will progress new ways of doing business that will permit us to twin the size of our company while tumbling our environmental impact.
  • 12. Fast facts : 163,000 employees at the end of the year 20 nationalities among our top tier managers More than 170 countries in which our products are sold 264 manufacturin g sites worldwide €89 million invested in community programm es worldwide €891 million invested in R&D worldwide
  • 13. Unilever Strategy And Structure ‱ Restructured Approach: A key part of an organizational strategy is to categorize market opportunities by finding a position or a slit in the marketplace that they can trail to take their company ahead of all their challengers. An organization must be able to identify economic, strategic and social considerations that provide early warning that change may be needed. It has been a key objective of Unilever to carry out and address environmental and social disputes.
  • 14. Operational achievements  Unilever is one of the world’s top three food firms after Nestle and Kraft Foods.  It is world’s second largest boxed consumer goods company – behind Procter & Flutter.  Strong broad-based vital sales growth of 7.4% across categories.  More modest cost base: €1.1 billion savings from supply chain and organizational competences.  Increased asset behind its brands.  Portfolio reshaped through disposals, including North American laundry, Boursin, Lawry’s and Bertolli olive oil.  Portfolio wired through the gaining of Inmarko ice cream in Russia and the planned getting hold of the TIGI hair salon brands.  Named International Supplier of the Year by Tesco for the third year consecutively.
  • 15. Unilever financial performance * Restructuring, disposals and one-off items ** Continuing operations
  • 16. Unilever’s growth priorities Our ambition is to win share and grow volume in every category and country. Winning with brands and innovation ● Deliver larger products, design, branding and marketing. ● Bigger, better, faster innovations. ● Appeal to more consumers across needs and price points. Winning in the marketplace ● Lead market development. ● Win with winning customers. ● Be an execution powerhouse. Winning with people ● Organisation and varied talent pipeline ready to match our growth desires. ● Performance culture which compliments our values. ● Influence our operating framework for modest advantage. Winning through continuous improvement ● Spare, approachable and consumer-led value chain. ● Drive return on brand support. ● Swift, cost-competitive organisation.
  • 17. Strong category positions Unilever’s portfolio Leading category of categories positions Homecare Ice Cream & Beverages Personal Care Savoury, Dressings & Spreads
  • 18. Big global brands Top 25 brands = almost 75% of Unilever’s sales*.
  • 19. Raw materials and ingredients €15.3 billion spent on raw materials and packaging from over 10,000 suppliers in 2009 Our share of world volume: Preliminary
  • 20. Management Functions:  Planning  Organizing  Leading  Controlling
  • 21. PLANNING: Planning is a management task that involves essential goals, launching strategies, emerging plans to assimilate and match up activities. In Unilever most of planning is thru by the top management of the company. And they make plans linking to marketing of products like advertisement of product through different modes like electronic or print media. Upper-managements consist of: ‱ Chairman ‱ President ‱ Board of directors
  • 22. ORGANIZING: ‱ Organizing means defining what needs to be done, how it will be ready and who is to do it? ‱ Organizing is absolutely a very important function achieved by a manager. In Unilever organizing is even more significant because of its massive size and multinational status. And they organize their employees by handing over appropriate work that is related to their description and according to their capabilities.
  • 23. LEADING: ‱ Leading involves motivating, leading and any other actions involved in dealing with the people. ‱ Marketing manager in Unilever leads his staffs as well. He has to motivate and encourage them in times of disappointment and guide them in certain matters of work. One such example is when one of employees was not able to work properly because of some uncertain reason, in this situation he had to step in and motivate him to focus on his work. He also tries to have good relation with his employees to be able to lead them accurately.
  • 24. CONTROLLING: ‱ Controlling means observing activities to confirm that they are being gifted as per the plan. ‱ In Unilever all employees are expected to avoid personnel activities and financial benefits which could conflict with their farm duties to the company. Manager tries to make sure that his department is working according to the directions assigned to them and they are not involved in any time killing activities. He estimates the results after every certain time to make sure the goals allotted to him and his department is being achieved as probable. If there is any doubt in work then he informs the employee responsible and guides him in the matter and takes action according to the situations.
  • 25. Graph Of Skin Care & Hair Care Market:
  • 26. Market Share Of Grocery:
  • 27. Management Skills: Unilever is a Multinational corporation and it requires its mangers have positive skill level. Unilever has strict signing rules and hires only people who are up to skill level that they need. According to the methodology developed by Robert L. Katz, managers need three essential skills. Those skills are: ‱ Technical Skills ‱ Human Skills ‱ Conceptual Skills
  • 28. Technical Skill: Technical Skills are the job-specific information that a manger needs to have. A manager needs to have technical skills concerning marketing and elevation of a product. Without these he won’t be able to perform tasks associated to his field.
  • 29. Human Skills: Human skills contain ability to work well with people both exclusively and in a group. For any marketing manager human skills are of prime importance as he has to cooperate with different people in marketing world and also to increase favor of company plus its products. So he needs to be very good with people. Other than that he also has to interconnect with his employees and motivate, and communicate with them for getting better and active output from them.
  • 30. Conceptual Skills: Finally, conceptual skills which are also very for any business linked personal. Having basic skills of being able to solve intellectual and complex situations is very important. A manager has to solve various compound problems like making marketing plans for the product. And since Unilever is a vast company he also needs to understand connection among various subunits, and organization’s structure and how it fits in atmosphere. Though needs skills a lot but these skills are more important to top managers of the organization.
  • 31. Swot Analysis Of Unilever: SWOT analysis, is a deliberate planning tool used to evaluate the strengths, weaknesses, prospects and threats involved in a project or in a business scheme. It involves postulating the objectives of business venture or project and recognizing the internal and external factors that are favorable and unfavorable to achieving that objective. The SWOT analysis classifies the internal aspects of the company as assets and weaknesses and exterior situational features as opportunities and threats.
  • 32. Strengths: Strengths are core factors of the organization. Unilever is one of worlds foremost fast moving consumer goods (FMCG) companies. In year 2008 its Net profit enlarged from 4136 Millions to 5285 Millions (euro). Major strengths of Unilever are as following:  The first and most important strength of Unilever is the image of the company itself.  Strong brand names. Most of Unilever’s brand names are leading products in their particular category e.g. blue band, surf excel etc.  Unilever has got Sound and experienced management with qualified administrators running operations.  Excellent marketing department helped by a highly regarded marketing research unit.  Merger with Brooke bond was expected to result in cost saving and spur earnings growth and its working as per hopes.  Unilever products have good status among their customers because of good product quality.  Range of its product line is also a major strength of Unilever.
  • 33. Weaknesses: Weaknesses are that what the organization cannot do but its participants can do better than it.  About 80% of raw material is imported for the manufacturing of the consumer goods. Raw material set up about 85% of manufacturing cost, leaving Levers edge exposed to rupee deflation.  Extensive smuggling of tea and detergents has completely affected levers sale and earning. Unless the govt. takes serious steps to control smuggling growth in sales and earning will continued to be significantly self-possessed.  One of the weaknesses of Unilever and it’s products especially when selling in a developing country like Pakistan is it’s product prices which are a little if not more higher than what a regular rural person could afford.  Another weakness for Unilever is what should be its major strength as well. The size of corporation is so huge that it’s difficult to manage all the units and their specific departments. So sometimes some products get more courtesy and some stay hidden from sight.
  • 34. Opportunitis: Opportunities are the chances for an organization to do better. ‱ The swift expanding urban population in Pakistan is the key opportunity for Unilever to extend its sales. ‱ Awareness growing in rural areas due to education and children with family members abroad sending foreign income is also potential costumers for Unilever. ‱ Unilever can also stretch their market to African countries where there could be a large market for their products in the future.
  • 35. Threats: Threats are the hurdles for an organization to proceed. ‱ Procter & Gamble is the significant multinational company and a major threat with presences in soap, detergents and personal products. ‱ Rise in the inflation rate in the world because of economic crisis can also results to fall in sales of the company due to low purchasing power of consumers. Inflation rate also affects companies cost of production because rise in prices of raw material ‱ There are many opponents of Unilever in Market including P&G, Nestle and Kraft Foods who are fighting hard to leave one another behind. ‱ Variability of Pakistani Political system has always been a major threat for companies operating in Pakistan and it’s not different for Unilever. Changing political system affects Pakistani economy as well as organizations operating under it. ‱ There is also a trend of rising small opponents in Pakistan in consumer product industry recently which can also affect Unilever’s sales especially in rural areas.
  • 36. Conclusion: Unilever is a very strong multinational corporation with a lot of assets, including its strong management, to run its operations to the heights of success. It also has a few weaknesses but those are very minor ones that are present with every organization and it also has got the resources and managerial muscle to cope with those weaknesses and threats. It also has major opportunities to flourish its business to African continent and to rural areas in developing countries like Pakistan and India. In the near future with globalization of world continuing Unilever will be even bigger and stronger.