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Skills of an Effective Trainer

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Skills of an Effective Trainer

  1. 1. By Sivathanu N Process Trainer @ NASDAQ OMX
  2. 2.  Communication does not mean to speak in American English or British English, want we try to convey that should reach to audience without any interruption. For example: If we conduct a training program for an urban community with stylish & American slang, here people like our speak but cant retain/take message inside them. So finally training will fail without reaching its objective.  Use language and style of speech based on the audience.  Use clear and concise language to instruct, direct and coach.  Use your active listening skills to draw them out and fully understand them.  Maintain eye contact. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  3. 3.  Comprehensive understanding of the subject or skills.  Willingness to draw from your background as a bridge or foundation to teach.  Willingness to grow and update your professional development.  Show interest to learn new thing in your work.  Keep yourself up-date in your subject for training. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  4. 4.  It helps if you have done the job personally (and well would be good too).  Previous experience in training.  Training is taken as experience oriented. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  5. 5.  New people can make mistakes while they learn.  It often takes a few tries to get it right (Keep up encouragement).  Remember how it was for you when you started out?  Think from their end and help them to learn.  It might be a ten member group with slow learners and fast learners, always focus your training on slow learners, so that both category people get benefited.  Even though it is repetitive question, answer them wisely and make them to understand. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  6. 6.  Matha, Pitha & Guru, we are taking the 3rd place of every person’s life. Be proud for being a ‘Guru’ for your people.  Understand the importance and values of your work.  Even though your inner character is different, as a trainer your responsible to mould your people. Be a role model for your trainees.  You need to truly enjoy helping people.  Develop your helping mentality.  Seeing people grow and learn makes you feel good.  Seeing others success gives you a sense of pride and satisfaction. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  7. 7.  People view you as being knowledgeable (you model it).  People view you as being trustful and trustworthy (you have earned it). SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  8. 8.  You see the humor in the situation (you express it).  You don’t take yourself or life too seriously (you lighten it). SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  9. 9.  Knowing more and more about peoples learning styles.  Facilitating process improvement and/or teaching line managers how to do it.  Constantly being in touch with employees and work processes and be aware of their skill needs.  Acquiring in-depth knowledge of the organization and its mission/goals.  Knowing information technology and explore the use of electronic training opportunities, including development of multi-media training programs (where feasible and appropriate).  Help managers to think through performance and solve them either through training or otherwise.  Help trainees to think over their jobs. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  10. 10.  Listening.  Negotiating.  Coaching.  Awareness of different learning styles.  Measuring and evaluating.  Strategic planning.  Problem solving.  Facilitating organizational change and  Communication Skills. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  11. 11.  ROLE MODEL  COMMUNICATION SKILLS  SUBJECT EXPERTISE  ENABLER  MENTOR  DEVELOPER  LEARNER  COACH  NEGOTIATER  LISTENER  EMPATHY SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  12. 12.  ARROGANT  EGOIST  INDIVIDUALISTIC APPROACH  MONOPOLY OF WISDOM  SECRETIVE  FRUSTRATED  REACTIVE  STATUSQUOIST  PUTTING OTHER DOWN  TAKING CREDIT FOR ALL THAT IS “GOOD” SIVATHANU N | PROCESS TRAINER | NASDAQ OMX
  13. 13. Overall a good Trainer should possess the following terms:  Passionate about learning.  Passionate about teaching.  People skills – ability to work well with others.  Communication skills.  Good problem solving and research skills.  High energy and enthusiasm.  Great organization skills.  Great time management skills.  Encourage feedback.  Maturity. SIVATHANU N | PROCESS TRAINER | NASDAQ OMX

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