Tangent International is a global recruitment firm with a mission to completely change the perception of recruitment by providing excellent customer service, understanding customer needs, prioritizing customers, and committing to constant innovation. It has regional hubs around the world and operates a partner program that allows clients to consolidate suppliers, increase control over the recruitment process, and access a global talent pool while maintaining cost neutrality. What sets Tangent apart is its dedication to customers through a world-class customer support team available 24/7 and a focus on determination, energy, and passion to fulfill every customer engagement.
3. To completely change the perception of recruitment throughout
the world
By providing incredible service and value to our clients
every day
By completely understanding our customers needs and
delivering exactly what is required every time
By always placing our customers first, By always
impressing
By making our clients lives easier through constant
improvement and innovation
By doing everything with passion, determination and total
commitment
Mission / Core
We do our job so that you can do yours
4. World Class Customer Service
“customer first always”
We strive to always live by this philosophy and understand that
actions speak louder than words
Every recruiting project is treated as bespoke
Our customer support team truly are available 24/7/365 and
will always respond to an urgent customer request
This customer team provides our clients with specialist
expertise and ‘cradle to grave’ logistics support that no one
else is currently able to deliver
Our financial strength and stability allows Tangent to
continually support our clients in locations and situations
where others would have failed
We do our job so that you can do yours
5. Innovation to make
business easier
Tangent seek to continually improve and innovate, welcoming
change and transition that will benefit our customers,
We are leaders in global partnering through our unique
international partner and compliance program
We are leaders in business networking providing access to
more skilled professionals than any other company in our
recruitment ‘space’ in the world
We are leaders in talent acquisition and relocation moving
more staff to more countries than any other company globally
We are leaders in tailored recruitment solutions, providing a
peerless service that spans every continent
We do our job so that you can do yours
6. Desire, Energy &
Determination
Tangent truly believe that determination is the key to success
We believe that attitude is as important as aptitude
We believe that a boundless enthusiasm to deliver is one of
the cornerstones of our business
We are the absolute leaders in staff retention with an attrition
rate that is 7x lower than the industry average
We work tirelessly to fulfil every customer engagement
regardless of the time or location and take pride in everything
that we do
We ask that our customers measure us on this determination
and we believe that we will outshine any of our competition
We do our job so that you can do yours
7. Tangent’s story
Established for over 40 years, with more experience than any
other recruiting company in our chosen markets
An unparalleled corporate account structure developed over a
twenty year period
The first and only customer support team of its kind
The only recruitment company to have worked in over 175
countries
The worlds leading provider of effective globally compliant
staffing solutions
The fastest growing company in our sector for the last 3 years
We do our job so that you can do yours
8. Footprint
Regional hubs in London, Dubai, Dallas, Mexico, Saudi Arabia, Japan, Malawi and Sydney.
London
Sydney
Japan
Dallas
Mexico
Malawi
Saudi Arabia
Dubai
9. Our approach
Concentric Rings
Tangent operates a concentric ring
approach when searching for
appropriate skills. For over 40 years
we have built up proprietary access to
a labour pool of over 238 million
candidates. This enables us to offer
local and regional candidates 85% of
the time. This ensures cost effective
solutions, and a candidate base that
assimilates quickly to the local
customs and environment.
We do our job so that you can do yours
10. Technology & Social
Media
We do our job so that you can do yours
Cloud based communities
For our corporate clients partnering
with Tangent gives access to cutting
edge social media talent technology.
Our dedicated Social Media team will
work with you forecasting future
needs, allowing us to build tailored
cloud based communities creating
new workforces around the world.
These communities will be managed
by our Social Media team who will
work with our customers to develop
content ensuring your brand is
celebrated.
12. Delivery Models
We do our job so that you can do yours
Skills
Leasing
“Flexible
Workforce”
Partner
Program
Contingent
Permanent
Service
Retained
Executive
Search
Bespoke
Campaign
Managed
Services
13. Delivery Models
Skills Leasing
Providing flexible
workforces. One
person for one day
or a thousand
people for a year.
Anywhere in the
world.
Contingency
Standard
permanent
recruitment model.
Retained
Search &
Selection
Tailored &
Exclusive. More
collaborative often
used for high level
positions.
Campaign
Tangents premium
offering delivering
the ultimate
recruitment service
for multiple roles
around the world.
Utilised to deliver
volume recruits
(10+) over a 3 to
12 month period.
Managed
Services
Complete project
outsource.
Partner
Program
“Managed Service
Lite”. Full or partial
outsourcing of the
recruitment
function as
desired.
14. Partner Program
Proven consolidation model for contract & permanent hires
Operated for over a decade
Global & Local
Only global 2nd tier supplier base in existence
Success due to flexibility & scope
Payment Terms
Volume for 2nd Tiers
We do our job so that you can do yours
15. Partner Program
Benefits
Consolidate suppliers
Increased control over process
One point of contact
Access to rigorously checked 2nd tier, selected specifically
for each account attracting the very best talent
Global reach
Decreased back office activity
Complete control (add suppliers, accessible MI)
No cost
We do our job so that you can do yours
16. Partner Program
Why do suppliers sign up?
One of the worlds most wanted customer base including..
17. Partner Program
Flexibility for partners
Supplier 1 (60 days to Tangent)
0 to 4 engineers 60 days (pwp) = 4%
5 to 10 engineers 60 days (pwp) = 2.5%
11+ engineers 60 days (pwp) = 2%
Supplier 2 (60 days to Tangent)
0 to 4 engineers 15 days = 7%
5 to 10 engineers 15 days = 5%
11+ engineers 15 days = 4%
We do our job so that you can do yours
Pay
Terms
Volume
Margin
18. What our clients say
“In Ericsson RWCE one of our most significant challenges was the number of Vendors supplying
resources directly to us in Western Europe. We needed to consolidate the vendors, increasing our
control, governance and consumption whilst remaining cost neutral.
Tangent's Partner Programme proved the perfect solution, allowing us to reduce the supply base by
20% by offering an opportunity for growth to vendors we were exiting. The terms negotiated by the
team at Tangent also increased our average payment terms in Western Europe by 20%, which helps
maintain our competitive edge with our customers.
It is refreshing to be able to implement improvements in partnership with a vendor like Tangent that is
flexible, understands our needs as a customer, and is able to tailor a solution to meet the challenges in
hand.”
Director Sourcing
Ericsson RWCE
January 2014
We do our job so that you can do yours