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TALENT
ACQUISITION –
DIGITAL CHANNELS
PAUL MAXIN
GLOBAL RESOURCING DIRECTOR
@PAULMAXIN
WHO AM I?


            Name: Paul Maxin

            Job title: Global Resourcing &
            Recruitment Director

            Location: Blackfriars, London, UK

            Hobbies: Family (married to Nibby,
            one daughter, Alisha), travel writing,
            West Ham United, and an unhealthy
            encyclopaedic knowledge of the
            works of Bob Dylan
            Hobbies include family, travel writing, West Ham United and an unhealthy music.
            Hobbies include family, travel writing, West Ham United and an knowledge of Bob Dylan’s music.
KEY RECRUITING TRENDS

Recruitment organizations today are looking at trends to innovate
recruitment strategies and improve hiring effectiveness. The following
are key recruitment trends to be considered:

     Candidate                    Candidate           Foundation
     Sourcing                     Experience           Services
     The Rise of Social
          Media                   Anytime/anywhere           SaaS
  • Direct Sourcing                    access
  • Building Talent Communities
                                                      Strategic, Paperless
                                                          Onboarding
   Everyone is a Recruiter         Two-way/remote
    and an Ambassador               assessments      Leveraging Recruitment
                                                           Analytics
COMPLEX AND RAPIDLY CHANGING
SOCIAL MEDIA LANDSCAPE
THE CAREERS SITE AND SOCIAL WEB
TRANSFORMATION

     Broadcast              Conversation



     Attracting               Nuturing



    Corporate                  Human



  Formal Application   Frictionless Application



   CAREERS                  CAREERS
     SITE                  ECOSYSTEM
DIGITAL
RECRUITMENT
STRATEGY
We#will##embrace#a#candidate(consumer(centric#approach#to#crea0ng#integrated,#authen0c##employment#brand#
             communica0on#across#media#channels.#We#will#be#present#wherever#the#candidate#:#consumer#is,#engaging#them#in##
Ambition
             ‘always:on’#digital#experiences#that#penetrate#the#culture#and#build#employment#brand#advocacy#and#our#People#Value#
             Proposi0on#–#great#people,#great#place#

Objective    Leverage#digital#channels#to#drive#shiBs#in#posi0ve#employment#brand#equity#and#improved#return#on#global#media#investment#

             1.    Evolve#to#an#           2.0Integrate#digital#into#     3.0Exploit#the#digital#       4.0Leverage#the#digital#        5.0Accelerate#the#digital0
                   engagement#             how#we#go#to#market#           medium#to#enhance#            space#to#build#candidate:       readiness#for#the#
                   based#                  with#a#canvas#of#content#      candidate:#consumer0          consumer0centric0               organiza0on#with#a#focus#
Strategies         communica0on#           focused#on#mobile,0            insight,0tracking,0           plaBorms00and#scale#            on#structure,#roles#and#
                   model#aligned#to#       social,0video,0search.00       analy;cs,0op;miza;on0         regionally/globally#            capabili0es#and#
                   the#Unilever#Brand#                                    and0overall0ROI#                                              governance#
                   linking##strategy##                                    #


             1.00Build#an#overarching##digital#strategy#that#can#be#simply#and#managed#for#UFLP,#MBA,#Mid#career##for#all#categories,#func0ons#and#countries,#
                  u0lizing#the#overarching#digital#strategy#

             2.00Forge#strategic#partnerships#with#leading#edge#digital#media#suppliers,#technology#plaRorm#providers,#research#firms##and#best#in#class#digital#
                  roster#agencies#aligned#with#global#communica0ons#

             3.#Align#with#Global##Communica0ons#s#for#all#key#markets#&#shiB#media/produc0on#spending#ra0o#to#beWer#align#with#Paid,#Owned#&#Earned#
Actions           Model###

             4.##Create#assets#globally#and#customize#them#for#local#markets##taking#account#of#exis0ng#best#prac0ce#within#Unilever#


             5. Ready the organization to embrace digital by clearly defining roles and responsibilities
Circa 100,000 video
                             views on our global
                             YouTube channel

                             18 local YouTube
                             channels




Circa 260,000 followers on
LinkedIn

90,000+ fans on facebook
FACEBOOK THE STRUCTURE:
FROM LOCAL TO ‘GLO-CAL’
WHAT’S0OUR0OBJECTIVE?00
    •    Enable#all#countries/MCOs#to#leverage#the#facebook.com/unilevercareers#URL#
    •    Provide#an#efficient,#scalable#and#centralised#hub##for#countries/MCOs#to#
         quickly#build#a#Facebook#presence#
    •    Leverage#best#prac0ces#
    •    Deploy#global#content#easily#and#rapidly#for#country#use#
    •    Deliver#localised#versions#of#facebook.com/unilevercareers#–#fully#
         customisable#
0

WHY0ONE0PAGE?0
    •    All#fans##will#be#added#together,#once#everyone#migrates#we#will#have#over#
         100,000#fans#
    •    One#URL#www.facebook.com/unilevercareers#
    •    Seamless#user#experience##
    •    No#content#reaching#unintended#audiences#
HOW0WILL0THE0PLATFORM0KNOW0WHAT0LOCAL0
  CONTENT0TO0DELIVER0
                                                               Example0
All#Wall#and#Tab:level#content#will#be#      Two#users#in#different#countries#visit#
    served#to#consumers#based#on#the#          www.facebook.com/Unilevercareers##
    user’s#IP#address#
»  Countries/MCOs#define#the#country#
                                          Russian#user#sees#           Hungarian#user#sees#
  and#language#targe0ng#for#Wall#
  content#(status#updates)#via#geo:
  targe0ng#
»  Buddy#Media#is#also##designed#to#
   deliver#your#country/MCO#tab:level#
   content#(for#any#and#all#Category#
   tabs)#based#on#user#IP#address#
A#drop#down#menu#is#also#provided#for#
    users#to#select#which#country#they#
    would#like#to#view#
PRE(DEFINED0TAB0TEMPLATE0
 •  Templates#deliver#flexibility,#economy#and#
    robust#engagement#to#grow#presence#

 •  Countries/MCOs#can#move,#remove#and#add#
    sapplets#to#Tab#Templates#via#drag:and:drop#

 •  Countries/MCOs#can#by:pass#altogether#and#
    code/design#Tabs#from#scratch#

 •  Current#tabs#available:##
       •  Made#By#You#
       •  Campus##
       •  FAQ##



                 PRE(DEFINED0TAB0TEMPLATE0
CENTRALISED0CONTENT0MANAGEMENT0SYSTEM00
•  A#custom#plaRorm#for#crea0ng#Local#
   versions#of#facebook.com/unilever#

•  IP#address#determines#country#
   affilia0on#for#tab#content##

•  Features#tab#templates,#design#
   theme#and#drag:and:drop#features#

•  Social#widgets#(“sapplets”)#enable#
   rich#engagement#and#Facebook#
   integra0on#without#development#
   0me#or#cost#

#


    FLEXIBLE,0SCALABLE0PLATFORM00
        PROVIDES0LOCAL0CONTROL0
LINKEDIN
LINKEDIN UNILEVER’S WORK WITH US IS
PERFORMING AT ~40X
INDUSTRY AVERAGE
                    Campaign           Impressions   Click Through
                    Creative           Served        Rate
                    Picture Yourself   1,375,513     3.55%
                    Follow Company     1,376,029     2.35%




 Gold advertising
campaign set live



                                                        20
LINKEDIN: THE MEMBERS VIEWING YOUR
CAREER PAGE ARE VERY RELEVANT




                        Career Page advertising
                           campaign set live
LINKEDIN INVESTMENT PERFORMANCE DASHBOARD FOR UNILEVER
12 MONTHS 01 MAY 2012


                Stats lag 3 to 5
                    months




                Consumer Ind. Avg. 8% Max
                          30%



                    YTD 1,041 total
                    hires 288 hires
                    impacted
                    = 27% impact

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Paul Maxin - Talent Acquisition through Digital Channels at Unilever

  • 1. TALENT ACQUISITION – DIGITAL CHANNELS PAUL MAXIN GLOBAL RESOURCING DIRECTOR @PAULMAXIN
  • 2. WHO AM I? Name: Paul Maxin Job title: Global Resourcing & Recruitment Director Location: Blackfriars, London, UK Hobbies: Family (married to Nibby, one daughter, Alisha), travel writing, West Ham United, and an unhealthy encyclopaedic knowledge of the works of Bob Dylan Hobbies include family, travel writing, West Ham United and an unhealthy music. Hobbies include family, travel writing, West Ham United and an knowledge of Bob Dylan’s music.
  • 3. KEY RECRUITING TRENDS Recruitment organizations today are looking at trends to innovate recruitment strategies and improve hiring effectiveness. The following are key recruitment trends to be considered: Candidate Candidate Foundation Sourcing Experience Services The Rise of Social Media Anytime/anywhere SaaS • Direct Sourcing access • Building Talent Communities Strategic, Paperless Onboarding Everyone is a Recruiter Two-way/remote and an Ambassador assessments Leveraging Recruitment Analytics
  • 4. COMPLEX AND RAPIDLY CHANGING SOCIAL MEDIA LANDSCAPE
  • 5. THE CAREERS SITE AND SOCIAL WEB TRANSFORMATION Broadcast Conversation Attracting Nuturing Corporate Human Formal Application Frictionless Application CAREERS CAREERS SITE ECOSYSTEM
  • 7. We#will##embrace#a#candidate(consumer(centric#approach#to#crea0ng#integrated,#authen0c##employment#brand# communica0on#across#media#channels.#We#will#be#present#wherever#the#candidate#:#consumer#is,#engaging#them#in## Ambition ‘always:on’#digital#experiences#that#penetrate#the#culture#and#build#employment#brand#advocacy#and#our#People#Value# Proposi0on#–#great#people,#great#place# Objective Leverage#digital#channels#to#drive#shiBs#in#posi0ve#employment#brand#equity#and#improved#return#on#global#media#investment# 1.  Evolve#to#an# 2.0Integrate#digital#into# 3.0Exploit#the#digital# 4.0Leverage#the#digital# 5.0Accelerate#the#digital0 engagement# how#we#go#to#market# medium#to#enhance# space#to#build#candidate: readiness#for#the# based# with#a#canvas#of#content# candidate:#consumer0 consumer0centric0 organiza0on#with#a#focus# Strategies communica0on# focused#on#mobile,0 insight,0tracking,0 plaBorms00and#scale# on#structure,#roles#and# model#aligned#to# social,0video,0search.00 analy;cs,0op;miza;on0 regionally/globally# capabili0es#and# the#Unilever#Brand# and0overall0ROI# governance# linking##strategy## # 1.00Build#an#overarching##digital#strategy#that#can#be#simply#and#managed#for#UFLP,#MBA,#Mid#career##for#all#categories,#func0ons#and#countries,# u0lizing#the#overarching#digital#strategy# 2.00Forge#strategic#partnerships#with#leading#edge#digital#media#suppliers,#technology#plaRorm#providers,#research#firms##and#best#in#class#digital# roster#agencies#aligned#with#global#communica0ons# 3.#Align#with#Global##Communica0ons#s#for#all#key#markets#&#shiB#media/produc0on#spending#ra0o#to#beWer#align#with#Paid,#Owned#&#Earned# Actions Model### 4.##Create#assets#globally#and#customize#them#for#local#markets##taking#account#of#exis0ng#best#prac0ce#within#Unilever# 5. Ready the organization to embrace digital by clearly defining roles and responsibilities
  • 8. Circa 100,000 video views on our global YouTube channel 18 local YouTube channels Circa 260,000 followers on LinkedIn 90,000+ fans on facebook
  • 9.
  • 10. FACEBOOK THE STRUCTURE: FROM LOCAL TO ‘GLO-CAL’ WHAT’S0OUR0OBJECTIVE?00 •  Enable#all#countries/MCOs#to#leverage#the#facebook.com/unilevercareers#URL# •  Provide#an#efficient,#scalable#and#centralised#hub##for#countries/MCOs#to# quickly#build#a#Facebook#presence# •  Leverage#best#prac0ces# •  Deploy#global#content#easily#and#rapidly#for#country#use# •  Deliver#localised#versions#of#facebook.com/unilevercareers#–#fully# customisable# 0 WHY0ONE0PAGE?0 •  All#fans##will#be#added#together,#once#everyone#migrates#we#will#have#over# 100,000#fans# •  One#URL#www.facebook.com/unilevercareers# •  Seamless#user#experience## •  No#content#reaching#unintended#audiences#
  • 11. HOW0WILL0THE0PLATFORM0KNOW0WHAT0LOCAL0 CONTENT0TO0DELIVER0 Example0 All#Wall#and#Tab:level#content#will#be# Two#users#in#different#countries#visit# served#to#consumers#based#on#the# www.facebook.com/Unilevercareers## user’s#IP#address# »  Countries/MCOs#define#the#country# Russian#user#sees# Hungarian#user#sees# and#language#targe0ng#for#Wall# content#(status#updates)#via#geo: targe0ng# »  Buddy#Media#is#also##designed#to# deliver#your#country/MCO#tab:level# content#(for#any#and#all#Category# tabs)#based#on#user#IP#address# A#drop#down#menu#is#also#provided#for# users#to#select#which#country#they# would#like#to#view#
  • 12. PRE(DEFINED0TAB0TEMPLATE0 •  Templates#deliver#flexibility,#economy#and# robust#engagement#to#grow#presence# •  Countries/MCOs#can#move,#remove#and#add# sapplets#to#Tab#Templates#via#drag:and:drop# •  Countries/MCOs#can#by:pass#altogether#and# code/design#Tabs#from#scratch# •  Current#tabs#available:## •  Made#By#You# •  Campus## •  FAQ## PRE(DEFINED0TAB0TEMPLATE0
  • 13. CENTRALISED0CONTENT0MANAGEMENT0SYSTEM00 •  A#custom#plaRorm#for#crea0ng#Local# versions#of#facebook.com/unilever# •  IP#address#determines#country# affilia0on#for#tab#content## •  Features#tab#templates,#design# theme#and#drag:and:drop#features# •  Social#widgets#(“sapplets”)#enable# rich#engagement#and#Facebook# integra0on#without#development# 0me#or#cost# # FLEXIBLE,0SCALABLE0PLATFORM00 PROVIDES0LOCAL0CONTROL0
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 20. LINKEDIN UNILEVER’S WORK WITH US IS PERFORMING AT ~40X INDUSTRY AVERAGE Campaign Impressions Click Through Creative Served Rate Picture Yourself 1,375,513 3.55% Follow Company 1,376,029 2.35% Gold advertising campaign set live 20
  • 21. LINKEDIN: THE MEMBERS VIEWING YOUR CAREER PAGE ARE VERY RELEVANT Career Page advertising campaign set live
  • 22. LINKEDIN INVESTMENT PERFORMANCE DASHBOARD FOR UNILEVER 12 MONTHS 01 MAY 2012 Stats lag 3 to 5 months Consumer Ind. Avg. 8% Max 30% YTD 1,041 total hires 288 hires impacted = 27% impact