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Quality
characteristics
Anton Hrytsenko
Quality characteristics
ISO/IEC 25010:2011
• Functionality
• Reliability
• Usability
• Efficiency
• Maintainability
• Portability
©2016AntonHrytsenko
2
Technical processes
ISO/IEC 12207:2008
• Development
 Requirements definition
 Requirements analysis
 Architectural design
 Implementation
 Integration
 Testing
 Installation
 Acceptance
• Operation
• Maintenance
• Disposal
©2016AntonHrytsenko
3
Processes and characteristics
Process Characteristic
Development Functionality
Usability
Operation Reliability
Efficiency
Maintenance Maintainability
Portability
©2016AntonHrytsenko
4
Roles and characteristics
Role Characteristic
Architect Reliability
Efficiency
Portability
Developer Functionality
Maintainability
Designer Usability
©2016AntonHrytsenko
5
Functionality
Sub-characteristic Factor
Suitability Users
Accuracy Users
Security Environments
Interoperability Environments
©2016AntonHrytsenko
6
Usability
Sub-characteristic Factor
Operability Environments
Understandability Users
Attractiveness Users
Learnability Users
©2016AntonHrytsenko
7
Reliability
Sub-characteristic Factor
Maturity Technologies
Fault-tolerance Environments
Recoverability Tools
©2016AntonHrytsenko
8
Efficiency
Sub-characteristic Factor
Time behavior Technologies
Resource utilization Tools
©2016AntonHrytsenko
9
Maintainability
Sub-characteristic Effort
Analyzability Identify a change.
Changeability Introduce a change.
Testability Verify a change.
Stability Avoid the negative impact of a change.
©2016AntonHrytsenko
10
Portability
Sub-characteristic Effort
Installability Install a product.
Adaptability Support a new specification.
Support a new operating environment.
Replaceability Replace a component.
©2016AntonHrytsenko
11
Approaches
• Load balancing
• Stateless protocols
• Redundancy
• Graceful degradation
• Switchover and failover
©2016AntonHrytsenko
12
Styles
• Event-driven
• Resource-oriented
• Self-contained
©2016AntonHrytsenko
13

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Quality characteristics