My Background experience.

1. SIE BEN IDRISSA TRAORE
445 19th ½ Avenue N, St. Cloud MN 56303 *Email:trsi0901@gmail.com* C:(320) 310-2577
1
OBJECTIVE:
To obtain a position as: Information Technology & Security, IS, Business Analyst or IT Specialist
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EDUCATION
Bachelor of Science in Liberal Arts/Studies (B.S.) Graduated May 2016
St Cloud State University (SCSU), St. Cloud, MN
 Arts Education and Information Technology and Security (ITS)
Institute Superior of Electrical Engineering (ISGE) -BF
(Burkina Faso)/ESIGELEC Rouen (France)
 Computer Networking and Telecommunication: 2 Year degree/ ISGE-BF Graduated May 2008
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TECHNICAL SKILLS
 Programming Languages skills: C++, HTML, Java, Opnet, Python, and Visual Basic, Visio
 Operating Systems skills: UNIX, Mac OS, Windows Oracle
 Software skills: Microsoft Office, Adobe, Opnet Oracle (introduction)
 Database System (Design, Implementation and Management, IT Risk Management.
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RELEVANT EXPERIENCE
St. Cloud Hospital/CentraCare Health System: Patient Access Rep/Info Desk Oct 2013 - Present
 Customer service oriented, worked with patient interface, collected patient information,
completed Lab & FBC forms.
 Perform Info Desk Duties, assist patient family and visitors, provide information and direct calls.
Multicultural Student Services (MSS)/SCSU –Student Assistant August 2010- Present
 Helped freshmen and transfer students to intergrade at SCSU thru mentoring and advising.
 Events planning, students support and mentoring students of colors. Conducted focus groups.
Pre College Programs - Administration/Office Assistant June 2010-Present
 Performed office tasks, completed Student worker Timesheets, data entry and files management.
 Planned and scheduled Math, Science and Discovering, and Advanced program summer camps
Airtel Telecom: Network Administrator Assistant/ Information Technology May 2007- 2009
 Worked as a network technician performing remote control, troubleshooting and instantaneous
problem solving including WIFI and hardware.
 Resolved and classified tickets describing incidents submitted to the department.

2. SIE BEN IDRISSA TRAORE
445 19th ½ Avenue N, St. Cloud MN 56303 *Email:trsi0901@gmail.com* C:(320) 310-2577
2
 Technical Support, Network and Telecommunication Support. Maintain and Manage IT
equipment and Network System.
PART – TIME EMPLOYMENT
Information Services/Husky Tech SCSU- HuskyTech Associate Consultant Jan 2014–May 2015
 Helpdesk Tier, monitoring &maintaining security and participate on implanting Servers.
 Set WIFI, Worked on TCP/IP, Routers and switches
 Remote Access and Technical support. Trainings opportunities.
Aria Communication: Teleservices - Sale Associate December 2012 – December 2014
 Assisted customers and filed reports on products and customer experience.
 Sales assignment leading to incentives, sales, collection of data, and scheduling appointments.
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ACTIVITIES AND ACHIEVEMENTS
AWARDS AND HONORS
• Dedication Award MSS-St Cloud State University 2012
• Student Leader Award of 2011 MSS - St. Cloud State University
ACTIVITIES
• Ambassador, POWER IN DIVERSITY (Leadership Conference) Jan 2013-2014-2015-2016
• Member of Communication Studies Club ITS Club, Optimist Club SCSU Oct 2010-Present
• Cultural Diversity Committee Chair (Student Government/SCSU) Aug 2012- May 2015
• First Year Student Experience Dept - Orientation Leader Aug 2010- Dec 2013
• Campus Involvement, SCSU Advising and Registration July 2012
• Student Services Chair (Student Government – SCSU) Aug 2011- May 2012
• Campus Tobacco Free Committee member (No campus smoking policy and implementation)
• University Program Board
• Volunteering at Kids Against Anger and volunteer Big Brothers Big Sisters
• Volunteer Boys and Girls Club
• Volunteer Promise Neighborhood: Youth Night
LANGUAGES
English, French, Dioula, Moore