Resume

1.
Shweta Upadhyay
7.3 years of experience in Business Excellence, Operations, and Secondary
Research in Consulting, KPO and, Manufacturing industry. Helped clients and
stakeholders by improving processes and providing business intelligence. Strong
Project Management Experience. Good communication skills.
Hyderabad, Telangana
shwetaupadhyay1611@gmail.
com
EXPERIENCE
Aditya Birla Group, UltraTech Cement ​Mumbai — ​Assistant
Manager-Process Excellence, Strategy & Planning Division,
Central Marketing Office, CMO team
May 2018 - PRESENT
● Managing improvements in existing digital applications for the All
India Sales & Business Development teams and senior business
stakeholders.
● Improved Pricing, Visits, Branding processes in the sales force
automation application which is an internal field force application for
call cycle management.
● Prepared dashboard in Power BI to show network presence on the
map of India, identified key performance metrics such as Dealers not
visited and their sales, Call cycle compliance, Market Intelligence
captured.
● Revamped Geographic Information system application which shows
key performance metrics such as Dealer network, Target Achieved,
Premium vs Non-Premium, Competitor presence, Dealer Visits,
Outdoor Media on the map of India for quick and effective business
decision making.
● Gathered business requirements, prepared FRS, SOPs.
● Worked closely with All India Business Development teams, Zonal,
Regional Marketing teams for efficient sales force management.
● Prepared weekly, monthly sales force performance dashboards in
Excel, Power BI to track progress and emphasis areas of improvement.
● Communicated and coordinated with cross-functional business
teams, IT teams, vendors.
SKILLS
Project Management
Digitization
Business Excellence
Operations
Secondary Research
Business Research
Dashboards
Knowledge Management
Process Excellence
Business Intelligence
Strategy & Planning
Client Communication
Stakeholder Management
Advanced Excel
MSBI, Power BI (Visuals,
Measures)
Documentation and
Reporting
Capital IQ
OneSource
Nexis
AWARDS
Operational Excellence
Excel at work - Achiever
Q2 2017, WNS Global

2. WNS Global Services, ​Gurugram — ​Senior Analyst, Operations,
Research and Analytics Division, Consulting & Professional
Services Group
AUG 2015 - MAY 2018
● Managed global financial officers functional practice by supporting
Knowledge Manager & Head, Strategy, North America region
● Prepared peer group analysis reports to benchmark against
competitors
● Prepared trend reports analyzing CFOs of F500 companies across
industries on various industry-specific parameters such as diversity
ratio, education, whether they sit on public board, prior function role
etc.
● Prepared competitive edge reports covering key executive moves,
M&A transactions, IPOs, and industry news
● Handled multiple projects by understanding the specific information
needs of the clients
● Negotiated dead-lines and prepared the final deliverable within the
expected time frame
● Quality checked team members work, conducted training sessions
and mentored peers
Egon Zehnder, ​Gurugram​ ​— ​Research Analyst
OCT 2013 - AUG 2015
● Created company profiles covering business overview, products &
services, financials, SWOT, competitors, M&A transactions,
management details, diversity & inclusion and recent key
developments
● Proactively identified, analysed and synthesised information from
global print and electronic sources such as Nexis, Factiva, Financial
Times, Wall Street Journal to create newsletter capturing key
executive moves, M&A, Spin Offs, Vertical Market Entry, trends in
Consumer Industry which covered Consumer Products, Retail Apparel
& Luxury, and Media, Entertainment & Sports segment
● Prepared newsletter for Brand & Marketing segment which covered
insights from CMO.com and trends within the segment
● Created organisational charts using MS Visio and MS PowerPoint till
n-2 level to build a ready repository of F250 consumer companies
● Conducted company mapping exercise for top/core clients in
consumer segment with links to "who is known to whom"
EDUCATION
Services
Going the Extra Mile​ Egon
Zehnder.
Quality Champion​ Egon
Zehnder
LANGUAGES
English, Hindi

3. Birla Institute of Technology, Mesra, ​Noida — ​MBA
JULY 2010 - JULY 2012
Secured 8.3 CGPA
Patna Women’s College, ​Patna — ​BSc, Computer Applications
JUNE 2007 - JUNE 2010
Secured 84%
12th (Bihar Intermediate Education Council) - ​Science
JUNE 2005 - JUNE 2007
Secured 64%
10th CBSE
MARCH 2005
Secured 91 %
EXTRACURRICULAR ACTIVITIES
● Volunteered at WCF (WNS cares foundation) for education initiatives
● Volunteered at UltraTech 100 MnT + event, managed digital stall
● ‘Excel Marcos in Depth’ certified by Lynda.com
● Six sigma yellow belt certified
● NCFM (NSE’s Certification in financial markets) certified: Capital market (dealer’s module) in 2012
● Participated in SEBI Investors Right seminar organized by BIT, Noida
● Member (2005-07) of Eco Task Force at Patna Women’s College, Patna
● Volunteered at BIT Entrepreneurship Panel summit 2012
● Event coordinator in BITOSAV – BIT Fest 2012