2. Challenges of Contemporary
Organizations
02/22/15Yu-Lin Huang
Project selection is the process of evaluating individual
projects or groups of projects, and then choosing to
implement some set of them so that the objectives of the
parent organization will be achieved
How to tie their projects more closely with the
organization’s goals and objectives?
How to handle the growing number of ongoing projects?
How to make these projects more successful?
5. Strategic Analysis: PEST Analysis
PEST analysis is a business measurement tool
An acronym for Political, Economic, Social and Technological
factors
Used to assess the market for a business or organizational unit
Measures the market potential and situation, particularly indicating
growth or decline, and thereby market attractiveness, business
potential, and suitability of access
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6. The PEST subject should be a clear definition of the market
being addressed, which might be from any of the following
standpoints:
a company looking at its market
a product looking at its market
a brand in relation to its market
a local business unit
a strategic option, such as entering a new market or
launching a new product
a potential acquisition
a potential partnership
an investment opportunity
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7. 02/22/15Yu-Lin Huang 7
Political
Ecological/environmental issues
Current legislation
Home market
Future legislation
International legislation
Regulatory bodies and processes
Government policies
Government term and change
Trading policies
Funding, grants and initiatives
Home market lobbying/pressure groups
International pressure groups
Wars and conflicts
Economic
Home economy situation
Home economy trends
Overseas economies and trends
General taxation issues
Taxation specific to product/services
Seasonality/weather issues
Market and trade cycles
Specific industry factors
Market routes and distribution trends
Customer/end-user drivers
Interest and exchange rates
International trade/monetary issues
Social
Life style trends
Demographics
Consumer attitudes and opinions
Media views
Law changes affecting social factors
Brand, company, technology image
Consumer buying patterns
Fashion and role models
Major events and influences
Buying access and trends
Ethnic/religious factors
Advertising and publicity
Ethical issues
Technological
Competing technology development
Research funding
Associated/dependent technologies
Replacement technology/solutions
Maturity of technology
Manufacturing maturity and capacity
Information and communications
Consumer buying mechanisms/technology
Technology legislation
Innovation potential
Technology access, licencing, patents
Intellectual property issues
Global communications
8. SWOT Analysis
SWOT is an acronym for Strengths, Weaknesses,
Opportunities, Threats
Provides a good framework for reviewing strategy,
position and direction of a company or business
proposition, or any other idea.
SWOT analysis is used for business planning, strategic
planning, competitor evaluation, marketing, business and
product development and research reports.
02/22/15Yu-Lin Huang
9. Strengths are positive internal factors that a company can use
to accomplish its mission, goals, and objectives.
e.g., brand image, experienced sales force, patents, special knowledge
Weaknesses are negative internal factors that inhibit a
company’s ability to accomplish its mission, goals, and
objectives.
e.g., lack of capital, inferior location
Opportunities are positive external options that a firm can
exploit to accomplish its mission, goals and objectives.
Threats are negative external forces that inhibit a company’s
ability to achieve its mission, goals and objectives.
SWOT Analysis
10. SWOT ANALYSIS OF WAL-MART
Strength
Powerful retail brand
Exponential growth
Information technology and
international logistics system
Focus on HRD and retention of
employees
Weakness
Huge span of control
Less focus on specific sectors
Presence limited to only a few
countries
Opportunity
Strategic alliances
Future business by expansion
New locations and store types
Threat
Target of competition
Exposed to political problems
Price competition
11. PORTER’S FIVE FORCES MODEL
Porter five forces analysis is a framework for industry
analysis and business strategy development. It draws
upon industrial organization economics to derive five forces
that determine the competitive intensity and therefore
attractiveness of a market. Attractiveness in this context
refers to the overall industry profitability.
Supplier Power
Buyer Power
Competitive Rivalry
Threat of Substitution
Threat of New Entry
12. The Five Forces
Threat of New
Entrants/ Barriers
to Entry
Bargaining
Power of
Customers
Threat of
Substitutes
Bargaining
Power of
Suppliers
Sources for this section: Michael E. Porter, Understanding Industry Structure, Revised 2007 and How Competitive Forces
Shape Strategy, Harvard Business Review, 1979
Rivalry
Among
Existing
Competitors
13. Background of Smartphones
Simon designed by IBM in 1992
Palm started the concept/evolved from PDAs
Advanced productivity tools (calendars, emails, etc.)
High cost/high end devices
Look and feel of a mini PC
Perceived sense of increased efficiency
Ability to expand and add-on to augment the user experience
Started primarily for business- expanded to
consumers/entertainment
14. Smartphone Competitors
Smartphone Definition:
Many functions other than a
regular cellular phone
Mini computer inside a
“normal” cell phone
Can upload applications
Revolutionary phone, media
flare and internet access
Competitors:
RIM
Apple
LG
Samsung
Motorola
HTC
Nokia
Operating systems:
Apple
Android
Microsoft Windows Phone 7
15. BARRIERS TO ENTRY
Knowledge barrier; Brand recognition
Carrier relationship; Highly fragmented;
Exclusive technology
CUSTOMER
POWER
• Consumer
• Trend seekers
• Enterprise
• Carriers
SUBSTITUTES
Email; Skype/Gizmo/VoIP; iPad –
notebook/computer; Regular old cell phone;
Landlines; Visit in person; No mobile device
SUPPLIER
POWER
•Chip mfrs, circuit
boards, cameras,
touch screen (raw
materials)
•Carriers
•Distribution
channels
•Software/operati
ng system
RIVALRY
Huge
Very fast moving
phones beco-
ming obsolete
16. Conclusions
Very strong, but lots of competition
Quickly changing
Innovation is key
Huge opportunity for growth – upside
Carrier dependent
17. Guiding Principles
The vision describes the future of the organization
“vivid description of a preferred future”
Require extra effort to be achieved
Often multiyear goals that end in suggesting the need for a new
vision
The mission statement provides a mechanism for achieving
the vision
“organization’s core purpose, core values”, beliefs, culture, primary
business, primary customers
18. Mission Statement Considerations
Purpose – communicates why an organization exists
Beliefs – what the leaders of an organization stand for
Core values – how decisions will be made and how people will be
treated
Culture – how members should act
Primary business areas – what business the organization engages in
Primary customers – which groups of people need to be satisfied
20. Strategic Objectives
Means of achieving the vision and mission
Objective setting occurs annually
Describe short term and long term results
Describe measures of achievement
Effective objectives are SMART
Specific
Measurable
Achievable
Results-based
Time-specific
23. Portfolios
Organizations require work activities including ongoing
operational work and temporary project work
Try to achieve a sense of balance in portfolios
Some large and some small projects
Some high-risk, high-reward projects and some low-risk projects
Some projects that can be completed quickly and some that take
substantial time
portfolio – “a collection of projects or programs and other
work that are grouped together to facilitate effective
management of that work to meet strategic business
objectives. The projects or programs of the portfolio may not
necessarily be interdependent or directly related.” PMBOK®
portfolio – “a collection of projects or programs and other
work that are grouped together to facilitate effective
management of that work to meet strategic business
objectives. The projects or programs of the portfolio may not
necessarily be interdependent or directly related.” PMBOK®
24. Programs
Programs last as long as the organization lasts
Specific projects within a program are of limited duration
Portfolios and programs are managed at a level above the
typical project manager
program – “a group of related projects managed in a
coordinated way to obtain benefits and control not
available from managing them individually. Programs may
include elements of work outside of the scope of discrete
projects in the program.” PMBOK® Guide
program – “a group of related projects managed in a
coordinated way to obtain benefits and control not
available from managing them individually. Programs may
include elements of work outside of the scope of discrete
projects in the program.” PMBOK® Guide
25. Projects and Subprojects
A large project may be composed of multiple subprojects
The project manager coordinates subprojects and make
decisions that are best for the overall project
subproject – “a smaller portion of the overall project
created when a project is subdivided into more
manageable components or pieces.” PMBOK® Guide
subproject – “a smaller portion of the overall project
created when a project is subdivided into more
manageable components or pieces.” PMBOK® Guide
27. Reasons for Project Failure
Not enough resources
Not enough time
Unclear expectations
Changes to the project
Disagreement about expectations
28. The Project Portfolio
A collection of projects grouped to be collectively managed
Projects are selected to contribute to the organization’s goals
Portfolio alignment identifies, selects, and prioritizes
projects to help achieve an organization’s strategic goals
29. Assess Organization’s Ability to
Perform Projects
Do we have a teamwork attitude, free and open communication,
creativity, and empowered decision-making?
Do we have a clearly defined project management process?
Do our associates have the right attitudes, skills, and
competencies to use the project management process?
Are our leaders at each level willing to take appropriate personal
risk?
30. Assess Organization’s Ability to
Perform Projects
Does senior leadership establish a strong leadership foundation?
Do individuals and teams exhibit leadership at their respective
levels?
Do we monitor and understand our external environment?
31. Identifying Potential Projects
People from all levels and all functional areas should participate
Identify twice as many potential projects as the organization has
time and resources to perform
Develop a brief description of all potential projects
The “elevator speech”
business case – “provides the information needed from
a business standpoint to determine if the project is worth
the investment.” PMBOK® Guide
business case – “provides the information needed from
a business standpoint to determine if the project is worth
the investment.” PMBOK® Guide
statement of work – “narrative description of products or
services to be provided by the project.” PMBOK® Guide
statement of work – “narrative description of products or
services to be provided by the project.” PMBOK® Guide
32. Project Selection Procedure: A Cross- Industry Sampler
Hoechst AG, a pharmaceutical firm uses a scoring portfolio model
with 119 questions in five major categories i.e.: business strategy
fit, probability of technical success, commercial success, strategic
leverage and reward to the company. Within each of these factors
there are specific questions which are scored on a 1-10 by the
management.
The Royal Bank of Canada uses the following criteria for portfolio
scoring: Project importance( strategic importance, magnitude of
impact and economic benefits) ease of doing (cost of development,
project complexity and resource availability) Expected annual
expenditure and total project spending are then added to this rank
ordered list to prioritize project options.
33. Project selection is the process of evaluating individual projects
or groups of projects, and then choosing to implement some
set of them so that the objectives of the parent organization
will be achieved
Managers often use decision-aiding models to extract the
relevant issues of a problem from the details in which the
problem is embedded
Models represent the problem’s structure and can be useful in
selecting and evaluating projects
Project Selection
34. Realism - reality of manager’s decision
Capability- able to simulate different scenarios and optimize
the decision
Flexibility - provide valid results within the range of conditions
Ease of Use - reasonably convenient, easy execution, and
easily understood
Cost - Data gathering and modeling costs should be low
relative to the cost of the project
Easy Computerization - must be easy and convenient to
gather, store and manipulate data in the model
Criteria for Project Selection Models (By Souder)
36. Marketing Factors
Size of potential market for output
Probable market share of output
Time until market share is acquired
Impact on current product line
Consumer acceptance
Impact on consumer safety
Estimated life of output
Spin-off project possibilities
37. Production factors
• Time until ready to install
• Length of disruption during installation
• Learning curve-time until operating as desired.
• Effects on waste & rejects
• Energy requirements
• Facility & other equipment requirements
• Safety of process
• Other applications of technology
• Changes in cost to produce a unit output
• Change in raw material usage
• Availability of raw materials
• Required development time & cost
• Impact on current suppliers
• Change in quality of output
38. Financial Factors
• Profitability
• Impact on cash flows
• Payout period
• Cash requirements
• Time until break-even
• Size of investment required
• Impact on seasonal &cyclic fluctuations
39. Personnel factors
• Training requirements
• Labour skill requirements
• Availability of required labour skill
• Level of resistance from current work force
• Change in size of labour force
• Inter & intra group communication requirements
• Impact on working conditions
40. Administrative & Miscellaneous factors
• Meet govt. safety, environmental standards
• Impact on information system
• Reaction of stock holders & securities market
• Patent & trade secret protection
• Impact of image with customers, suppliers & competitors
• Degree to which we understand new technology
• Managerial capacity to direct & control new process
41. Nature of Project Selection Models
2 Basic Types of Models
Non-numeric
Numeric
Two Critical Facts:
Models do not make decisions - People do!
All models, however sophisticated, are only partial
representations of the reality the are meant to reflect
42. Nonnumeric Models
Sacred Cow - project is suggested by a senior and powerful
official in the organization
Operating Necessity - the project is required to keep the
system running
Competitive Necessity - project is necessary to sustain a
competitive position
Product Line Extension - projects are judged on how they fit
with current product line, fill a gap, strengthen a weak link, or
extend the line in a new desirable way
Comparative Benefit Model - several projects are considered
and the one with the most benefit to the firm is selected
44. Numeric Models: Scoring
Unweighted 0-1 Factor Model
Unweighted Factor Scoring Model
Weighted Factor Scoring Model
Constrained Weighted Factor Scoring Model
Goal Programming with Multiple Objectives
45. NUMERIC MODELS – SCORING
UNWEIGHTED 0-1 FACTOR MODEL - A set of relevant
factors is selected by management & then listed in a
preprinted form. One or more raters score the project on
each factor, whether or not it qualifies for an individual
criterion.
46. Qualify Does not
qualify
Potential market size *
Time to break-even less than 3 years *
No quality compromise *
Need for external consultants *
Impact on work force safety *
Estimated annual profits $250,000 *
Total 4 2
Project________
Rater_________
Date__________
47. UNWEIGHTED FACTOR SCORING MODEL-the earlier model
had the drawback of considering all criteria equally
important & involves no gradation of the degree to which a
specific project meets the various criteria.
This model addresses the second drawback by constructing
a simple linear measure of the degree to which the project
being evaluated meets each of the criteria contained in the
list
48. Unweighted Factor Scoring Model
Score Performance level
5 Very good Grows by 40%
4 Good Grows by 25%
3 Fair Grows by 10%
2 Poor Not affected at all
1 Very Poor Negatively affected
Eg: Potential market size:
Total score should exceed some set critical value
49. WEIGHTED FACTOR SCORING MODEL
Numeric weights reflecting the relative importance of each
individual factor are added.
It is the sum of products of scores and weights on each criterion.
It is also useful for improvement of the project.
The weight may be generated by any of the following techniques:
1. Delphi technique (developing numerical values which are
equivalent to subjective , verbal measures of relative value.)
2. Analytical hierarchy process
3. Successive comparison / pair wise comparisons
50. Exercise
Use a weighted scoring model to chose an automobile. The
performance measures and scores, as also the relative
weights of each criterion are shown in the following table.
51. Performance measures and scores for automobile selection
Criteria 1 2 3 4 5
Appearance Ugh Poor Adequate Good Wow
Braking >165 165-150 150-140 140-130 <130
Comfort Bad Poor Adequate Good Excellent
Cost (Operating) >$2.5 2.1-2.5$ 1.9-2.1$ 1.6-
1.9$
<1.6$
Cost (Original) >$32.5 26-32.5$ 21-26$ 17-21$ <$17
Handling <45 45-49.5 49.5-55 55-59 >59
Reliability Worst Poor Adequate Good Excellent
52. The criteria and weights for automobile purchase are given below.
---------------------------------------------------------------------------------
Criteria Weight A B C D
---------------------------------------------------------------------------------
Appearance .1 3 3 2 5
Braking .07 1 3 1 4
Comfort .17 4 2 4 3
Cost, operating .12 2 5 4 2
Cost, original .24 1 4 3 2
Handling .17 2 2 1 5
Reliability .12 3 4 3 2
------------------------------------------------------------------------
Develop a weighted scoring model for making an automobile
choice.
54. Sensitivity analysis
A weighted scoring model can also be used for project
improvement.
For any given criterion, the difference between the criterion’s
score and the highest possible score on that criterion,
multiplied by the weight of the criterion, is a measure of the
potential improvement in the project score that would result,
were the project’s performance on the specific criterion
sufficiently improved.
It may be that such an improvement is not feasible.
Such an analysis yields valuable statement of comparative
benefits of project improvements.
By adding resources we can study the degree to which a
project’s score is sensitive to attempts for improvement.
55. • Involves constraints representing project characteristics that must
be present or absent in order for the project to be acceptable.
•It is the sum of products of scores and weights on each criterion,
multiplied by a value of 1, if the ith project satisfies the kth
constraint & 0 if it does not
• Other elements in this model are the same as in the previous
model. A company may have decided that they would not undertake
any project that would significantly lower the quality of the final
product.
CONSTRAINED WEIGHTED FACTOR SCORING MODEL
56. Financial models
Profit / profitability
Pay back period
Average Rate of return
Discounted cash flow
Internal rate of return
Profitability Index
57. Payback period
Payback Period = Initial fixed investment
Estimated annual net cash inflow
It is the no. of years required for the project to repay the initial
fixed investment.
The faster the investment recovered, the less the risk.
58. Average Rate of Return
Average rate of return = Average Annual Profit
Initial or avg. investment
Does not take into account the time value of money
59. Let us practise:
Initial fixed investment=$5,00,000
Annual net cash inflow=$1,00,000
Average annual profits=$70,000
Calculate the payback period & Average Rate of return.
60. NPVNPV = - I= - IOO
FFtt
(1 + k)(1 + k) tt
nn
t=1t=1
Σ
Discounted Cash flow/NPV
Determines the NPV of all cash flows by discounting them by
required rate of return.
Ft=net cash flow in period t
k=required rate of return
I0=Initial cash investment
61. n
t=1
ΣΣIRR: = IO
CFt
(1 + IRR)t
Internal Rate of Return (IRR)
IRR=discount rate that equates the present values of the cash
inflows and outflows.
IRR is simply the rate of return that the firm earns on its capital
budgeting projects.
62. Profitability index
Profitability Index = Present value of expected cash flows
Initial investment
Profitability index is the ratio of payoff to investment of a
proposed project.
63. Question
Consider the following 2 projects-
Project A Project B
Initial value of investment Rs. 5,00,000 Rs.11,00,000
Present value of cash inflows Rs.6,00,000 Rs. 12,50,000
NPV Rs.1,00,000 Rs. 1, 50,000
Which model will you chose to evaluate the 2 projects. Why
64. Solution
Comparing NPV, project B will score high.
However, NPV is only an absolute figure.
For an investment of 5Lakh, Project A offers NPV of Rs. 1
lakh, whereas for investment of 11 lakh, B offers NPV of 1.5
lakh.
In such a situation, PI is a better indicator.
PI=PV of cash flow/Initial cash outflow.
PI for A=1.200 and PI for B=1.136
Since PI of A is more than that of B, A is a better project.
65. Advantages of Numeric Model
Simple to use and understand.
Readily available accounting data to determine cash flow.
Direct reflection of managerial policy.
Easily altered to accommodate changes in environment or
managerial policy.
Can assess project risk.
Weighted scoring models allow for the fact that some criteria
are more important than the others.
Allow sensitivity analysis. The tradeoffs between different
criteria are readily available.
66. Disadvantages
It ignores qualitative aspects
The output of a scoring model is strictly a relative
measure. Project scores do not represent the value or
utility associated with a project and thus do not indicate
whether or not the project should be supported
Biased
Other limitations of individual profitability models
67. The Project Portfolio
A collection of projects grouped to be collectively managed
Projects are selected to contribute to the organization’s goals
Portfolio alignment identifies, selects, and prioritizes
projects to help achieve an organization’s strategic goals
68. Assess Organization’s Ability to
Perform Projects
Do we have a teamwork attitude, free and open communication,
creativity, and empowered decision-making?
Do we have a clearly defined project management process?
Do our associates have the right attitudes, skills, and
competencies to use the project management process?
Are our leaders at each level willing to take appropriate personal
risk?
69. Assess Organization’s Ability to
Perform Projects
Does senior leadership establish a strong leadership foundation?
Do individuals and teams exhibit leadership at their respective
levels?
Do we monitor and understand our external environment?
70. Project Portfolio Process
1. Establish a project council
2. Identify project categories and criteria
Based on the extent of product and process change:
Derivative projects –are projects with objectives or deliverables that are
only incrementally different in both product and process from existing
offerings.
Platform projects –The planned outputs of these projects represent major
departures from existing offerings in terms of either the product/service
itself or the process used to make and deliver it or both.
Breakthrough projects –These projects typically involve a newer
technology than platform projects. It may be a “disruptive” technology
that is known to the industry or something proprietary that the
organization has been developing over
R&D Projects –are visionary endeavors oriented toward using newly
developed technologies, or existing technologies in a new manner.
71. 3. Collect Project Data
4. Assess Resource Availability
5. Reduce the project and criteria set
6. Prioritize the projects within categories
7. Select the projects to be funded and held in reserve.
8. Implement the process.
72. Project Proposals
Which projects should be bid on
How should the proposal-preparation process be organized
and staffed
How much should be spent on preparing proposals for bids
How should the bid prices be set
What is the bidding strategy Is it ethical
73. Project Proposal Contents
Executive Summary
Cover Letter
Nature of the technical problem
Plan for Implementation of Project
Plan for Logistic Support & Administration of the project
Description of group proposing to do the work
Any relevant past experience that can be applied