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Prometheus Is Good for
Your Small Startup
ShuttleCloud Corp. 2016
Nacho Carretero
@carretops
@ShuttleCloud

@ShuttleCloudEng
ShuttleCloud
• Techstars 2011
• Chicago & Madrid
• Email & contacts import API
• ISPs and email & address book providers
ShuttleFacts
• Gmail: 3 million users with our API
• High availability HA SLA 99.5%
• 6 TB/h
• +18k migrations per day
• ~30 million emails per day
• ~3 million contacts per day
• 247 providers around the world
What to expect from this presentation
• Disclaimers
• In the beginning…
• A new dawn
• Middle Ages
• Modern History
• Back to the Future
Disclaimers
Disclaimer #1
Disclaimer #2
Disclaimer #3
In the beginning…
(What we had)
Automatic Scripts
Pingdom
Dashboard and Stats
Status Importer
Status
Importer
Status DB
Dashboard
Publisher
Email
Reports
Views
A new dawn
(New metric and alert systems)
Why Prometheus?
• Metrics have labels - flexibility (can be added/changed)
• No need of external services (i.e. Sensu with RabbitMQ)
• Service Discovery from our DNS
• Easy to install and test
Some first steps
• Bronze Age: The targets were statically fed using Ansible
• Iron Age: DNS service discovery
• Operations Metrics from node_exporter
• Others using textfile in node_exporter:
Some first alerts
• Only Operations Alerts:
• Hard drive usage
• InstanceDown
• Absolute thresholds HD 85% capacity — Send email
HD 90% capacity — Page
Middle Ages
(Business Metrics: Operation Exporter)
Status Importer
Status
Importer
Dashboard
Publisher
Email
Reports
Status DB
Views
Replicating behaviour
Status
Importer
Dashboard
Publisher
Email
Reports
Status DB
Prometheus
Publisher
Push vs Pull
Prometheus
Publisher
?
Push Gateway
• Prometheus Pushgateway (https://github.com/prometheus/pushgateway)
• Metrics Cache
• Publisher frequency vs Prometheus scraping time
Prometheus
Publisher
Push
Gateway
Metrics
• 3 main metrics:
• incoming_operations_last_10_min*
• incoming_status_last_10_min*
• migrations_last_5_min
• Gauges (and we were wrong!)
Gauges consequences
• Alerts kept fired unnecessarily
10min
t=now
10min
t=now
HA
• Publisher code is not ready to have two instances of itself
• Publisher operations are not atomic
Prometheus
Publisher
Push
Gateway
Prometheus
Publisher
Clusterize
• Clustering solution because of other services in the same
ecosystem
Prometheus
Publisher
Push
Gateway
Prometheus
Publisher
Modern History
(Business Metrics: Revamp)
Journey to the Past
Prometheus
Publisher
Push
Gateway
New Architecture
Operation
Exporter
Status DB
From Publisher to Exporter
• Cron based script
• Gauges
• Aggregation in Publisher
• Stateful
Operation
Exporter
• Standalone App (Dockerized)
• Counters
• Aggregation in Prometheus
• Prometheus handles resets
• Stateless
Prometheus
Publisher
From Publisher to Exporter
Prometheus
Publisher
Operation
Exporter
HA
• Operation Exporter is Stateless
• Aggregation in Prometheus:
• max(…) without(instance)
Operation
Exporter
Operation
Exporter
Metrics
• 3 metrics:
• operation_requests_total
• operation_statuses_total
• operation_errors_total
• Counters  (^_^) /
Alerts
• Predict Linear vs Absolute Threshold
Alert Manager
• 0.0.4 0.1.1(now 0.5)
• Alerts as a condition-based tree vs condition-based list
• Similar alerts are grouped when notified
• Pagerduty integration improved
Current Architecture?
Operation
Exporter
Status DB
Dashboard
Operation
Exporter
Status DB
Dashboard
Publisher
Grafana
Operation
Exporter
Status DB
z
Our new fancy Dashboard
Anything missing?
Operation
Exporter
Status DB
z
Status
Importer
Email
Reports
Blackbox Exporter
• Metrics on certificates expiring date
• Kudos to:
(http://www.robustperception.io/get-alerted-before-your-ssl-certificates-expire/)
Finally
Operation
Exporter
Status DB
z
Status
Importer
Email
Reports
Blackbox
Exporter
Approximate usage
• Monitor 200 instances with:
• 1 Prometheus instance in GCE (n1-standard-2)
• 1 HD (used ~30GB with default retention period 15d)
• 1 Meta-monitoring instance (f1-micro)
Back to the future
(Next Steps)
CouchDB Exporter
• Currently exporting metrics with textfile via node_exporter
Prometheus in HA
Operation
Exporter
Operation
Exporter
Simplify current Alert System
Super critical
Project
Normal
Project
Normal
Project
Instrumenting Code
• Currently:
• Operation Metrics
• Business Metrics (~Blackbox Monitoring)
• Missing Metrics from Services
THANK YOU!
@ShuttleCloud
@ShuttleCloudEng
How Prometheus Can Help Your Small Startup

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