Shubham Jain

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ibm aim customer service customer satisfaction customer experience chief operating officer coo operating systems business process bpm operations business process management analytics customer consumer goods and services collaboration consumer focus consumer products smarter planet cpg sales thought leadership leader

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Driving growth through serving empowered customers: The need for an enhanced customer experience

Vor 10 Jahren • 649 Aufrufe

ibm aim customer service customer satisfaction customer experience chief operating officer coo operating systems business process bpm operations business process management analytics customer consumer goods and services collaboration consumer focus consumer products smarter planet cpg sales thought leadership leader

Shubham Jain

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Driving growth through serving empowered customers : The need for an enhanced customer experience

Driving growth through serving empowered customers: The need for an enhanced customer experience