ShopImagine E-Commerce Workshop Program for Fashion Colleges in India: The fashion e-tailing segment in India presents a great career opportunity for Fashion graduates from leading institutes in India, be it Fashion Design, Styling, Photography or Fashion Marketing. As a fashion e-tailer, we are constantly on the lookout for fresh ideas and fresh talent. This program is our way of interacting with young and talented fashion students as well as educating them about the exciting e-commerce landscape in India.
The first workshop was held at FAD Institute, Pune on 11th and 12th July, 2013 by ShopImagine Marketing Manager, Neha Shah and Fashion Marketing and PR Executive, Alifiya Pratapgharwala
3. Electronic
Buying and Selling of
Products, Services and Data
Electronic Buying and Selling of
Products online through
virtual storefronts (online
websites with catalogues)
directly to the consumer
4. • Seller-biased
• Catering to NRIs
• Focus on tech &
transactions
Rediff, Indiatimes,
IndiaPlaza
• Marketplace 1.0
• Enabling every
consumer to be a
seller; just an
interface
• Unused product
sale
Ebay
• Flipkart Model
• “Own the
inventory”
• Greater control
over value chain
• COD
Flipkart
• Other models
emerge-Deal sites,
Private label,
marketplaces
• Widespread Seed
Funding
F&Y, 99labels, Zovi, F
reecultr, Jabong
• Emphasis on
service and user
experience
• Marketplace 2.0
• FDI effect
• Consolidations
Amazon India
5. Per capita income: 12% increase
between 2008-2011 to $1500,
estimated to be $2300 by 2016
Internet penetration: Internet users in
India expected to increase from 125
million in 2011 to 330 million in 2016.
Highest penetration among 18-24 age-
group
14% of total internet users are online
shoppers, expected to increase at a
rate of 35% over the next 4 years
Revenue per online shopper (ARPU) will
grow at a similar rate
By 2015, e-tailing will catch up with
online travel
In 2012, E-tailing grew around 139%
6.
7.
8.
9.
10.
11. Platform for direct
interaction
between
vendor/seller and
buyer
Marketplace
•Sourcing and
selling different
brands
•Inventory-
holding/consign
ment
Multi-Brand E-tail
Third party
manufacturing or
white-labelling
and selling
products under
your own brand
name on your own
platform
Private Label
Perpetual Sale -
Heavy discounts
for very limited
periods on
different brands
Flash Deal
12.
13. Promoted by experienced California-based
women entrepreneurs, Hina Saiya & Tanaaz
Baldawaala, ShopImagine.in is an online
fashion boutique focusing on fulfilling emerging
fashion aspirations of urban Indian women
ShopImagine.in is a pioneer in the online
fashion space in India being the first in India to
have introduced Online Lingerie Shopping
(2008), largest online collection of Luxury
French lingerie (2012), Indian Wedding Lingerie
(2013) and Online Boutique Concept (2013)
14. Exclusive, Handpicked and Fast-Changing Styles
International Quality and Styles at Indian Prices
Unique Services for a „Wow‟ shopping experience
Fast & Free Shipping, Free Cash-On-Delivery, Easy
Return/Exchange Policy, Exhaustive payment options
15. Products
› Handpicked styles from international
designer houses in France and USA
› Superior quality & unique styles
› Fast-changing and in sync with latest
international trends
22. Intense Market Research on:
› Latest international trends
› Regional preferences and sensibilities
› Favourable price points
› Sync with Brand values and sensibility
Online merchandising determines
product appeal and eventually, sales
23.
24. Order fulfillment
Customer service
Website Up-time and Maintenance
Inventory Management
25. Increasing website
visibility in search
engine result pages
(Google, Bing,
Yahoo) through SEO
& PPC
SEO : Organic SEM
PPC: Paid SEM
Display Ads: Google
Display Network
26. “Keep in touch” tool
Announcements like
exclusive offers and
discounts, new
product range, new
website feature or
service or content sent
to subscribed
customers
E-mail list, E-mailer
design & HTMLisation,
E-mailing platform,
Tracking & Analytics
27. Reviews and
Recommendations by
external bloggers
Company Blog,
promote on social
media, groups and
forums
Blog Advertising
Viral Marketing
28.
29. Facebook
Engagement
› Create a Facebook
page
› Engaging content is
the King!
› Encourage fans to
Like, Comment and
Share!
› Apps
› Contests
› FB-specific discounts
and offers
Facebook Ads
› Get more fans
› Promote website
campaign/direct
traffic to website
› Promote Page
content
› Analytics
30. • Customer Service Tool : Address customer grievances
• Tweet, Retweet, Favourite : Stay in touch with your followers through interesting
conversations
• Trending Topics : Get into a loop and viral the tweet!
• Twitter Contests
/shopimagineIN
31. Make a YouTube channel
Make simple, yet engaging content
How-To‟s, Product Information, Behind –
the-scenes, “Just for Fun”, Employee
Videos
32. Broadcast Hangouts, Create
customer groups, Useful in SEO
Visually appealing social media tool,
PinBoards for various categories with
link backs for referral traffic, PinBoard
contests
Live image updates of
events, Launch Campaigns and
Contests with Hashtags
33.
34. Brand e-stores + Third Party
websites/Online
Marketplaces
Increased Brand Reach
Reduced Capital Costs
Offer better pricing with
better margins
Stand up to competition from
Online brands
Easy to Scale
41. COD : Boon or Bane?
Superior Logistics in India : Too expensive?
Return rates: 5%-25%?! Ok or not?
Volumes and Revenue are fine, but SHOW ME THE MONEY!
RECESSION playing spoilt sport?
How to sustain FUNDING?
Trust issues & replicating the “in-store experience”
Too many players and “me-too‟s”: Survival of the fittest or a Bloodbath?
FDI in E-commerce & entry of Amazon: Threat for domestic players?