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206.992.5253 ▪ firstname.lastname@example.org ▪ 41310 214th Ave SE ▪ Enumclaw, WA 98022
PRODUCT MANAGER/SALES ENGINEER,
TELECOMMUNICATIONS INDUSTRY SUBJECT MATTER EXPERT
Highly qualified, performance-driven, and award-winning leader leverages 20+ years of progressive
experience in product management and sales engineering in the telecommunications field. Offers
competitive edge and value-added contributions due to a proven track record of boosting revenue by
continually exceeding sales quotas year-over-year.
Employs effective and cost-efficient project and product management methodologies with collaborative
leadership. Offers authoritative and comprehensive knowledge of new and emerging telecommunications
products. Interested in achieving upward mobility, increased leadership responsibility, and a long tenure.
Negotiation, Product & Project Management | Surpassing Sales Quotas | Vendor Management
Market Research | New Product Roll-Outs | Scope of Work | Authoritative Product & Industry Knowledge
Communication | Team Leadership | Strategic Relationships | World-Class Customer Service
BS, Business Administration | CITY UNIVERSITY, 2016
SABBATICAL, Enumclaw, WA 2015 – 2016
Focused on entrepreneurial endeavors for photography initiatives and varied areas of personal interest.
Diligently acquired industry-related, leading-edge technology knowledge while implementing business
management, sales, and marketing expertise.
CENTURYLINK, Enumclaw, WA 1999 – 2015
CenturyLink is an American, worldwide communications company providing services for residential, business,
governmental, and wholesale customers. Generates $17.9B+ in annual revenue.
Product Manager (2011 – 2015)
Exercised full-phase product management methodologies in the process of overseeing a diversified
portfolio of 13 SaaS products. Facilitated strategic planning to tactical initiatives.
Developed and maintained relationships with 12 different vendors as well as sales and varied internal
teams with cross-functional leadership.
Performed extensive market research to identify and establish competitive market requirements for new
products. Spearheaded new product roll-outs and end-of-life management on retiring products.
Gave product presentations while participating in tradeshows for a high volume of sales channels.
Sales Engineer (2005 – 2011)
Researched, developed, and sustained strategic partnerships with carefully selected vendors. Sourced
vendors based on consultations with internal sales teams to fulfill individual customer specifications.
Demonstrated effective negotiation tactics with vendors, sales teams, and large-scale customer base on
contract terms, conditions, and pricing with a focus on capturing optimal profitability.
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Headed ongoing product lifecycle including the development and deployment of scope of work,
execution of deliverables, and support for installation procedures.
Project Manager (2002 – 2005)
Ensured team productivity, efficiency, and workforce optimization by accomplishing project
management for the implementation of fiber-based services and customer premise equipment. Targeting
large-scale business and government customers.
Oversaw funding, engineering, installation, and post-installation support with diligent supervision of
project teams in a fast-paced, high-pressure environment.
Garnered recognition for reviving and turning around the performance of struggling projects. Acquired a
positive track record while managing up to five projects simultaneously.
Sales Executive (1999 – 2002)
Achieved prestigious President’s Club award for accomplishing a sales record of 145% of objective year-
over-year due to consultative and persuasive sales approach and expert account management strategies.
Created and maintained proactive relationships with small- and medium-sized customers by
administering support, guidance, and professional recommendations of leading-edge products, resulting
in a high volume of upselling.
Took charge of 1,200 customer accounts with assertiveness and dedication to exceeding sales quotas.
Conducted expert tele-sales presentations while also overcoming objections, establishing urgency for
products, and closing with expediency.
AWARDS & RECOGNITION
Acquired five nominations for the highly respected award on a consistent basis.