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SHEILA J. DAUGHERTY CELL: 832-
314-6178
SUMMARY OF QUALIFICATIONS
A results oriented leader with 16 years experience in employee management and customer service.
A solid respected team leader and participant. Recognized as motivated to produce high quality
results and utilizing excellent organizational skills. Special expertise in strategic planning, project
management, process improvement, operations improvement and cost containment abilities.
Recognized for critical thinking and communication skills that deliver value to clients and develop
productive working relationships. Work efficiently with focus and composure under pressure.
Human relation skills promote openness and condor and build trust and commitment.
AREAS OF EXPERTISE
• Strategic Planning • Project Management • Process Improvement
PROFESSIONAL EXPERIENCE
TPC GROUP, HOUSTON, TX 2/10/2013 – 2/10/2016
Procurement Clerk at TPC Group
Provide support to the Procurement department. Maintain and create various documents. Input
data into Oracle.
• iSupplier administrator and trainer.
• Created Training for iSupplier
• Instructed training classes and Skype classes for suppliers
• Created training for Requisitions for plant purchases
• Post receipts to ensure Purchase Orders balance and invoices clear for payment.
• Troubleshoot issues to clear and pay Past Due Invoices.
• Develop and Maintain spreadsheets for supplier Contact and Status information, Invoicing & PO
tracking.
• Created & Presented Power Point Presentations on posting receipts and creating requisitions.
• Issued Purchase Orders for multiple locations.
• Ordered MRO Material, Rental Equipment and Inventory Stock for multiple locations.
• Assisted in Process Control for Project Phoenix Receiving.
• Developed process flow charts and Company Org Charts.
• Manage Contract documents in Share Point.
KELLY SERVICES, HOUSTON, TX 4/10/2012 – 2/10/2013
Procurement Clerk at TPC Group
Provide support to the Procurement department. Maintain and create various documents. Input
data into Oracle.
• Post receipts to ensure Purchase Orders balance and invoices clear for payment.

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• Troubleshoot issues to clear and pay Past Due Invoices.
• Develop and Maintain spreadsheets for supplier Contact and Status information, Invoicing & PO
tracking.
• Created & Presented Power Point Presentations on posting receipts and creating requisitions.
• Issued Purchase Orders for multiple locations.
• Ordered MRO Material, Rental Equipment and Inventory Stock for multiple locations.
• Assisted in Process Control for Project Phoenix Receiving.
• Developed process flow charts and Company Org Charts.
• Manage Contract documents in Share Point.
RAPID ENVIRONMENTAL SERVICES, LaPorte, TX 10/31/2011 – 4/6/2012
Office Manager and Assistant to the President/CEO
Responsible for managing 12 Employees. Maintained and managed schedule for the President of
the company.
• Designed and utilized customized spreadsheets and processes that increased productivity
tracked spending at each location.
• Organized and planned shipments and deliveries by trucks
• Created and Organized documentation for all 3 company locations
• Maintained and balanced all bank accounts.
• Maintained documentation for TDOT on each truck and tracked driver training through Truckers
Matter
• Recruited and placed employees in all departments
• Payroll, Conducted performance and disciplinary reviews
Maintained H/R information and files, along with managing the 401K plan.
GE RAILCAR REPAIR SERVICES, LaPorte, TX 2006 – 2010
Production Control Coordinator
Created and organized documentation for incoming railcars. Scheduled and attended production
meetings and conference calls with repair shop managers to manage production and car flow.
• Designed and utilized customized spreadsheets and processes with repair shop managers that
increased productivity at each repair location.
• Controlled the documentation for the work performed on each railcar that facilitated the efficiency
of the repair process and reduced the cost of the work performed by approximately 25%.
• Organized the process of car flow that reduced customer downtime from an average repair time
of 100 days to 20 days and reduced associated storage fees for each car.
• Ensured accuracy of repair documentation that resulted in audit compliance.
• Streamlined information and documentation that reduced required information and repetitive
work.
MRI TECHNOLOGIES, Houston, TX 2001 – 2006
Program Technician
Maintained updates in Oracle databases. Scheduled and attended meetings related to the
applications of space shuttle flight software.
• Provided a high level administrative support to multiple Flight Software departments.
• Developed Flight Software documents and procedures that guided administrative tasks.
• Assisted in Lean Six Sigma project that increased productivity and decreased costs by
streamlining administrative processes within the Space programs Flight Software Departments.

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ALARM PROCESSING CORPORATION, Houston, TX 1994 – 2000
Central Station Office Manager
Responsible for managing four supervisors and 30+ employees engaged in dispatching alarm
responses.
• Recruited and placed all employees in a department that grew from 15 to more than 40.
• Conducted performance and disciplinary reviews.
• Implemented company business plans and departmental budgets that improved the company’s
overall bottom line.
• Instituted motivational and team training for employees that improved our overall turnover rate
and increased moral.
• Developed implemented policy and training manuals that gave employees the knowledge they
need to do their jobs accurately and efficiently.
EDUCATION
• Diploma, South Houston High School, Pasadena, TX
• Management and supervisory training programs
• Advanced Excel Course, San Jacinto Jr. College, Pasadena, TX, 2008
TECHNICAL SKILLS
Thorough knowledge of Windows XP / 2000, MS Office. Expertise in Works, Word, Excel,
PowerPoint, Outlook, Access, Lotus Notes, Adobe 7.0, Oracle, Intellitrans Repair System in Oracle,
various different Mainframe applications, DICE and ABM Automated alarm-monitoring systems
LICENSES
• Notary Public
• Was licensed through the Texas Commission on Private Security