DevOps Enterprise Summit 2016
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What we've learnt and what we want to put in practice from recent conferences. A summary by Neil Frawley, Sam Thwaites and Shaw Innes about a trip to the 2016 DevOps Enterprise Summit in San Francisco. Presented at the January 2017 Brisbane DevOps Meetup Group
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DevOps Enterprise Summit 2016
- 2. Conference DevOps Enterprise Summit 2016: San Francisco, 3 Days, 1200 attendees
- 4. Overview Conference Themes - Neil Frawley Dojos - Shaw Innes Other Stuff - Sam Thwaites
- 5. Themes Neil Frawley DevOps Enterprise Summit 2016
- 6. Scale DevOps @ Enterprise Scale
- 7. Scale Employee numbers: • Average around 5000 engineers • Microsoft 60,000. SAP 40,000 IT staff • Target USA on-board 70,000 new staff for Christmas period • Walmart have 2.3 million staff worldwide
- 8. Scale General stats: • Target USA 6TB logs per day, 87,000 TPS for one service • Walmart 550-600 million transactions per day • HPE 30,000 servers
- 9. Open Source Use and Contribution
- 10. Open Source
- 11. Open Source Contribution and Recruitment • Target: Spinnaker and OpenStack • CapitalOne: Hygieia • Netflix: attract talent
- 13. Pipelines • Codification, Automation, Version Control, CI/CD
- 14. Pipelines • Move from approval to audit • Build compliance into your pipeline • Changes only made via pipeline
- 16. People • Learning culture, empowerment, collaboration, continuous improvement • “Being a farmer, not a hunter” (talent growth) • “Don’t waste a crisis” (catalyst for change)
- 17. My Key Takeaways Validation • Scale – it could be so much harder, it will work • Open Source – greater adoption, collaboration • Pipelines – extending to Infrastructure as Code • People – create the right conditions
- 18. Dojos Shaw Innes DevOps Enterprise Summit 2016
- 19. DevOps Enterprise Summit 2016 dojo noun noun: dojo; plural noun: dojos a room or hall in which martial arts are practiced 道場
- 21. The First Dojo - Target “Target's unique approach to building new technology muscles more quickly“ DOES15
- 22. DOES 16, Dojos Galore - Target - CapitalOne - KeyBank - AllState
- 23. CapitalOne
- 24. KeyBank
- 25. Dojos & Dojangs Dojo (Japanese) - Strategic Goals - Skill Transformation - Experts training others Dojang (Korean) - Problem Resolution - Baseline skills - Ephemeral team
- 26. My Key Takeaways Changing the way we work Part-time Dojo Product over Project focus
- 27. The Other Stuff Sam Thwaites DevOps Enterprise Summit 2016
- 31. The Conference High Performing Teams
- 32. Bloomberg Visit • 4 Cafeterias • Odd Lifts • Baby GitHub • Crazy amount of Tech hires last year • No Titles – Just Engineers
- 33. New York DevOps Meetup • 95% were small startups • Lots of AI talk
- 34. Slack Visit • Amazing office • Executive tour role.. • Unit testing only recently added to pipeline • Awesome swag
- 35. Random Stuff Docker is just a hole in the wall
- 36. Random Stuff • 25,000 stores • 190,000 employees • 2000+ new stores in 2016 (5+ per day)
- 37. My Key Takeaways • Enjoy It, take it all in • Try to visit other companies • Remember - they are all just like us
Hinweis der Redaktion
- Speakers such as: Gene Kim co-author of the Phoenix Project Jez Humble of Continuous Delivery fame John Willis co-author of the new DevOps Handbook (along with Gene and Jez)
- Scale of American companies blew away all misconceptions about DevOps only working for unicorns, start-ups, or non regulated companies.
- Employee counts for IT: HPE 7000, Nationwide 5000, Capital One 5000+, All State 6000
- Lots of companies both using Open Source software and contributing back to Open Source projects.
- Examples; Target USA, KeyBank, SAP, Disney Target ELK, OpenStack, Kubernetes, Spinnaker, Grafana, Graphite. KeyBank: Chef, Docker, Kubernetes, Graphite, Graphana SAP: OpenStack, Kubernetes Disney: Chef, Terraform, Rancher, Mesos, Kubernetes, Hashicorp Vault
- Target: Spinnaker didn’t have OpenStack integration so Target in conjunction with Netflix, Google built that driver. Capital One: wrote own tool Hygieia – Dashboard for delivery pipeline Netflix: uses Open Source to attract people
- Many talks focussed on pipelines, building them & using them.
- Codification, Automation, Version Control, use CI/CD for EVERYTHING
- Moving from approval to audit. From Change approval to Change record. (HPE talk ‘Scaling DevOps across through Business Unit Acquisitions, Mergers, and, Spin-offs’, DOES16 San Francisco - DevOps: Who Does What?, https://www.youtube.com/watch?v=tybMo_AN4rY) Build compliance into your pipeline (Adobe talk ‘Compliance Help for the Agile Enterprise’) Changes are only made through the pipeline (HPE talk ‘Scaling DevOps across through Business Unit Acquisitions, Mergers, and, Spin-offs’) Topo from CapitalOne’s 16 pipeline gates Reference: DOES16 San Francisco - DevOps at Capital One: Focusing on Pipeline and Measurement, https://www.youtube.com/watch?v=6Q0mtVnnthQ
- People was a re-occurring theme right throughout the whole conference.
- Learning culture, empowerment, continuous improvement (no end state) Being a farmer not a hunter. Talent recruitment vs Talent growth. “You can’t make ‘your plants’ grow you as the farmer create the best conditions for growth” Reference: DOES16 San Francisco - The Talent You Need Is Already Inside Your Company, https://www.youtube.com/watch?v=xQ6r-b_Tm5g New Zealand Ministry of Social Development: big waterfall project failed, within 2 weeks committed to a 6 week release cycle, just used people and process no new tools. “Didn’t waste the crisis” Reference: DOES SFO 2016 - David Habershon - Ministry of Social Development New Zealand, http://www.slideshare.net/ITRevolution/does-sfo-16-david-habershon-ministry-of-social-development-new-Zealand (could not find the video)
- So what will I put into practice from the conference? Well for me it was more about validation around the things we are already doing. On Scale it made me realise it could be so much harder in a larger company. Moving a large ship takes more time and more effort. It was validation that it will work. Big companies were talking about how it was working for them, but had the same challenges. On Open Source it validated the moves I’ve seen towards the greater adoption of open source such as Chef, Packer, Vagrant and seeing open source as just another way of encouraging collaboration. On Pipelines it validated our Infrastructure as Code initiative as the next natural progression of extending our pipeline to include ALL THE THINGS. On People it made me think more about creating the right conditions and encouragement to allow people to grow and change. Without the people this can’t work. Other talks I would recommend (in no particular order): DOES16 San Francisco - DevOps At Target: Year 3, https://www.youtube.com/watch?v=1FMktLCYukQ DOES16 San Francisco - Top 10 Ways to Fail at DevOps, https://www.youtube.com/watch?v=zQKPOL3d0ao DOES16 San Francisco - SAP’s DevOps journey: from building an app to building a cloud, https://www.youtube.com/watch?v=55xQizPra7w DOES16 San Francisco - Banking on DevOps, https://www.youtube.com/watch?v=xgSkva_Eq5s DOES16 San Francisco - Making the Middle Great Again, https://www.youtube.com/watch?v=zMsi5zQ9wp8
- Introduce Dojo A place which practice happens
- Transformational goal How to upskill large groups of people Possibly distributed teams Competing goals
- Target constantly challenge themselves to move faster in 2015 they announced their concept of DOJO Adam Jacobs from Chef talks about building practice through repetition Dojo is a space where experts take up residence Support up to 8 or 9 teams Teams are expected to take the learning back Challenges – 30+ day leveling-up experience, agile, devops, etc (2 day sprints) Flashbuilds – 1-3 day problem solving, feature building Open Labs – 90-minute sessions, twice weekly for Q&A Reference: DOES15 - Heather Mickman & Ross Clanton - (Re)building an Engineering Culture: DevOps at Target, https://www.youtube.com/watch?v=7s-VbB1fG5o http://www.slideshare.net/ITRevolution/does15-heather-mickman-ross-clanton-rebuilding-an-engineering-culture-devops-at-target
- Target, CapitalOne, KeyBank, AllState Other’s mentioned similar approaches
- Growing backlog, but not headcount Visited Target to learn Formed Core Teams Teams had Product Owner, Scrummaster, Expert Engineers Called for volunteers to round out team Worked in 8 week Cadence Reference: DOES16 San Francisco - Utilizing Distributed Dojos to Transform Our Workforce, https://www.youtube.com/watch?v=Yy7dNXKgEsE http://www.slideshare.net/ITRevolution/does-sfo-2016-aimee-bechtle-utilizing-distributed-dojos-to-transform-a-workforce
- Dealing with rolling outages Large complex environment Started with DevOps Ninjas putting individuals into teams Created a learning Center (Like Target Dojo) Reference: DOES16 San Francisco - Banking on DevOps, https://www.youtube.com/watch?v=xgSkva_Eq5s
- Reference: DOES16 San Francisco - Utilizing Distributed Dojos to Transform Our Workforce, https://www.youtube.com/watch?v=Yy7dNXKgEsE http://www.slideshare.net/ITRevolution/does-sfo-2016-aimee-bechtle-utilizing-distributed-dojos-to-transform-a-workforce
- What we’ve been doing for the last couple of years Ninjas Scaling this is going to be hard Challenge with more teams asking for our time Office Hours or DevOps Dojo time So many companies talked about products, not projects