This document is a resume for Sharonda Williams. She seeks employment promoting customer satisfaction through exceptional service. She promises to deliver first-rate service, foster positive guest relationships, and improve customer satisfaction ratings through exemplary service. She is reliable, motivated, and willing to go the extra mile to increase guest satisfaction and comfort. Her skills include exceptional customer service, communication, conflict resolution, relationship building, data entry, budgeting, staff training, and maintaining confidentiality.

1. SHARONDA WILLIAMS
2106 Belair St. Pascagoula, MS 39567
Phone 228-218-4517
girlatbat@yahoo.com
SUMMARY
High-energy and focused on promoting customer satisfaction through exceptional
service and maintaining outstanding hotel friendly and courteous. I seek employment
with you and promise to deliver first-rate service and foster positive relationships with
guest to promote customer satisfaction and loyalty. I will be successful at improving
customer satisfaction rating through exemplary service. Reliable, motivated, and willing
to go the extra mile to increase guest satisfaction and comfort.
HIGHLIGHTS
Exceptional customer service Exceptional communicator
Superb interpersonal skills Conflict resolution
Reliable Relationship-building
Data entry Budgeting and cost control
Staff motivation and training Maintains confidentially
Fast learning Performs well in high demand,
Fast paced environment
Customer Friendly Problem resolving
ACCOMPLISHMENTS
SCHEDULING
Managed detail scheduling to ensure adequate staffing through high-volume
holiday season.
Successfully planned and executed corporatemeeting, lunches and special events
for groups of 100 or more.
Work as warehouse clerk for Friede Goldam for 3years. I keep track of invoices,
stock, place order, and signed for deliveries.
EDUCATION
Alcorn 93-95
MGCCC 2010
USM 2011